Honda Pilot Complaints (2011)

293 consumer complaints on file.

#11096861May 19, 2018
POWER TRAIN
2011 HONDA PILOT. AROUND 66,000 MILES. TRANSMISSION FLUSHED AND FILLED AT AROUND 60,000 MILES. ISSUE BEGAN SOMETIME BEFORE THE FLUSH. ACCELERATION FROM A STOP IS NOTICEABLY ROUGH AND VIBRATES WITHIN THE VEHICLE. THE PROBLEM IS PERSISTENT UP TO AROUND 45MPH. CONTINUES TO GET WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091534May 3, 2018
ELECTRICAL SYSTEM, ENGINE
MOVING KEY BACK AND FORTH IN DRIVER'S DOOR LOCK WILL RESULT IN ENGINE REPEATEDLY TURNING OVER, EVEN WITH NO KEY IN IGNITION. ENGINE DOESN'T ACTUALLY START BUT WILL CRANK BY ITSELF. CAR DOES NOT HAVE ANY TYPE OF REMOTE START INSTALLED. VIDEO OF EXAMPLE HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YEFIB2TBMJ0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084283April 10, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
MY 2011 HONDA PILOT SHAKES GOING 80 OR MORE MILES PER HOUR. THE DASHBOARD SHAKES SO BAD THAT IT LOOKS LIKE ITS ABOUT TO POP OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079800March 16, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOTAL TIME OF INCIDENT 10-15 MINUTES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063323January 17, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062305January 11, 2018
AIR BAGS
TAKATA RECALL. WHILE VIN CHECK DOES NOT INDICATE MY 2011 HONDA PILOT IS PART OF AN ACTIVE RECALL, I'M CONCERNED ABOUT THE LOSS IN RESALE VALUE BASED ON ALL OF THE NEGATIVE MEDIA COVERAGE/INTERNET COVERAGE AND ACTIVE RECALL AND CLASS ACTION LAWSUIT AGAINST TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060899January 6, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I NOTICE MY 2011 PILOT'S BRAKES DON'T FUNCTION NORMALLY. INSTEAD OF SMOOTH BRAKE APPLICATION THE BRAKE PEDAL 'CLICKS' WHILE BEING PRESSED AND RELEASED. BRAKES DON'T FEEL WEAK, THEY STILL STOP WELL BUT JUST THE PEDAL MAKES ME WORRY. THIS ISSUE HAS BEEN ONGOING FOR A FEW WEEKS NOW. THE PROBLEM DOESN'T GO AWAY EITHER, NO MATTER IF YOU'RE STATIONARY OR HAVE BEEN DRIVING FOR 2 HOURS THE BRAKE FEEL IS THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060901January 6, 2018
ENGINE, UNKNOWN OR OTHER
LATELY I'VE NOTICED MY 2011 HONDA PILOT HAS BEEN ACCELERATING SLOWER THAN NORMAL. I'VE DONE ALL SCHEDULED MAINTENANCE BUT THE PROBLEM REMAINS. MY CAR HAS 100K MILES AND IS ALSO BURNING OIL. I THINK THE TWO ISSUES MIGHT BE CONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057896January 1, 2018
POWER TRAIN
TRANSMISSION SHUDDERS AT 40 MPH. DEALER IS AWARE, CHANGED COMPUTER SETTINGS AND TRANSMISSION AT MY EXPENSE. PROBLEM STILL EXIST AND DEALER IS AWARE OF THIS ISSUE WITH THESE VEHICLES AND HAS NO SOLUTION TO REMEDY THE PROBLEM. BOUGHT THE VEHICLE WITH 71K MILE ON 12/2/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055980December 21, 2017
ENGINE
MY 2011 HONDA PILOT HAS HAD A SEVERE SHUTTER WHEN ACCELERATING FROM A DEAD STOP TO UP TO 40MPH. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I BOUGHT IT IN IN 2014. IT'S NOW GOTTEN TO THE POINT WHERE JUST NORMAL ROAD DRIVING WHEN THE ECO MODE KICKS IN IT WILL ALSO SHUTTER TO THE POINT WHERE I HAVE TO ACCELERATE TO GET IT TO STOP. I ALSO FIND THERE'S EXCESSIVE OIL CONSUMPTION, EVEN HAVING TO REPLACE A MALFUNCTIONING SPARK PLUG THAT WAS COVERED IN OIL, WHICH ISN'T NORMAL EITHER. UPON CALLING THE DEALERSHIP THEY SAID THERE WAS NO RECALLS ON THIS PROBLEM SO I HAD TO REPAIR IT OUT OF POCKET. RECENTLY MY CHECK ENGINE CAME ON SO I HAD IT SCANNED THE CODES THAT CAME UP CODES P3400, P3497 WHICH I UNDERSTAND HONDA HAS ISSUED A BULLETIN (NOT A RECALL) ABOUT THESE CODES & THE EXCESSIVE OIL CONSUMPTION. HONDA IS NOT REPAIRING THESE KNOW ISSUES. I DON'T UNDERSTAND WHY IT'S BEING PUT ON THE CONSUMER WHEN IT'S A KNOW PROBLEM WITH THIS VEHICLE...VERY DISAPPOINTED IN HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054682December 14, 2017
SUSPENSION
DURING HIGHWAY DRIVING AND BRAKING FROM HIGHWAY SPEEDS A SIGNIFICANT VIBRATION IS FELT IN THE STEERING COLUMN. IT DOES NOT LEAD TO A LOSS OF CONTROL, HOWEVER IT RENDERS THE VEHICLE LESS STABLE UNDER BRAKING. THE VEHICLE HAS 75,000 MILES ON IT. WE BROUGHT IT IN FOR SERVICE AND THE LOWER ARM COMPLIANCE BUSHINGS REQUIRED REPLACEMENT. HONDA HAD ISSUED AN EXTENDED WARRANTY FOR THIS ITEM - A CLEAR INDICATION THAT THE PART IS NOT UP TO STANDARD - AND PRESUMABLY A SIGNIFICANT NUMBER OF THESE VEHICLES WILL FACE A SIMILAR PROBLEM - WHICH IF UNADRESSED COULD LEAD TO FURTHER ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052166December 4, 2017
AIR BAGS
NO RESPONSE TO VIN #
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052079December 3, 2017
AIR BAGS, UNKNOWN OR OTHER
I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048729November 27, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA AIRBAG RECALL NOVEMBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045208November 10, 2017
STEERING
STEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP GIVES 2 OPTIONS--GREASE THE COLUMN ($305) AND IF THAT DOES NOT WORK THEN REPLACE STEERING COLUMN AND RACK AND PINION ($3415). DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SOME OTHER CARS["RACK AND PINION AND STEERING COLUMN ARE BINDING'" IS WRITTEN ON THE ESTIMATE] OF WHICH THEY ARE AWARE AND FOR MOST CARS GREASE IS NOT GOING TO WORK. DEALERSHIP ALSO INDICATED THAT THIS IS NORMAL WEAR AND TEAR. CAR HAS 97K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032850October 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS LEAKING WATER INTO THE CABIN OF THE VEHICLE WHILE RAINING. THE FAILURE CAUSED MOLD TO FORM ON THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE HONDA OF CLEVELAND DEALER (2701 S LEE HWY, CLEVELAND, TN 37311; 423-478-5301) WHERE IT WAS DIAGNOSED THAT THE SEAM WHERE THE VEHICLE'S FIREWALL WAS LOCATED HAD FRACTURED. THE DASHBOARD NEEDED TO BE REMOVED SO THAT THE SEAL COULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 063774946. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024953September 22, 2017
UNKNOWN OR OTHER
MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11024688September 20, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014687August 11, 2017
AIR BAGS
TAKATA RECALL: WHEN MY VEHICLE IS BOTH STATIONARY AND IN MOTION; THE AIRBAG LIGHT ON THE DASHBOARD LIGHTS UP. THIS HAS OCCURRED CONSISTENTLY FOR THE LAST 2 MONTHS. TOOK CAR TO LOCAL HONDA DEALERSHIP WHICH SAID IT WAS AN ISSUE THE DRIVER SIDE AIRBAG. I CALLED HONDA AND THEY SAID MY VEHICLE HAD NO RECALL FOR DRIVER SIDE. ONLY FOR THE PASSENGER SIDE; WHICH I HAD FIXED AFTER THE RECALL IN OCTOBER 2016. ALL PUBLIC DATA THAT I HAVE SEEN SUGGESTS THAT THE DRIVER SIDE AIRBAG IS AN ISSUE. BUT HONDA WILL NOT REPLACE AT THEIR COST. VERY FRUSTRATED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004841July 12, 2017
SEAT BELTS
ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFORTABLE AND REQUIRES CONSTANT ADJUSTING, BUT IT CANNOT BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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