Honda Pilot Complaints (2011)

293 consumer complaints on file.

#11523691May 24, 2023
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512907March 20, 2023
ELECTRICAL SYSTEM
There must be some department that will resolve this safety issue. American Honda case # 13705515 . Largely unknown by most Honda owners is the built in DysFunction of all locks unlocking, all windows and moonroof opening by pressing unlock then again & hold. There are countless stories of damage and danger to customers vehicles like myself. No one uses this " feature " and in my case it happens in the middle of the night by itself for no reason. My 2011 Honda Pilot has been seriously rained inside of and snowed in causing interior damage as well as possible electrical damage, that is very well a safety issue. The immediate safety issue is that the vehicle is rendered open to any criminal who may hide inside to attack the owner, this is a breach of security that all vehicle owners expect their vehicle to stay locked and safe. Please help customers get Honda to reprogram all body module computers to delete this " function " at Hondas expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507072February 13, 2023
STRUCTURE:BODY
Left side front windshield garnish / trim piece detached at highway speed and went airborne. Impacted following vehicle’s front windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506604February 10, 2023
ENGINE
We have our truck services only at the dealership. My husband had the oil changed just two months ago. He had to take the truck back to the dealership last week because it was making a strange noise and when he checked the oil gage it was empty. When he got to the dealership the lady that helped us told us this was due to excessive oil consumption. I was able to look at the website www.vehiclehistory.com/articles/honda-pilot-excessive-oil-consumption-recalls and found out there is a documented issue with the 2009-2013 Honda pilots. I purchased this vehicle in 2013 and and did not have a problem until now. Honda needs to fix this as this fall under this recall even if the VIN number was not initially associated with this. This vehicle has only been serviced at Russ Darrow Honda in Milwaukee, Wisconsin and I have never been advised of anything until now. I really need help with this. I have been a loyal Honda owner as this is my third Honda and I am not in position to purchase a new vehicle so please help. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506032February 7, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2011 Honda Pilot. The contact stated that the navigation system clock failed to adjust to the correct time. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed her to purchase a new vehicle. The manufacturer was not contacted about the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486945September 28, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 Honda Pilot. The contact stated while driving 20 MPH, the vehicle stalled in the middle of the road. Due to failure, the vehicle was towed to an independent mechanic since the vehicle failed to restart. The independent mechanic diagnosed the vehicle with a defective ignition switch cylinder. The contact called the dealer and the manufacturer and was informed that there was no recall on her vehicle. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485276September 19, 2022
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
The owns a 2011 Honda Pilot. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally and almost stalled. The contact pulled over to the side of the road and waited for several minutes before the vehicle regained stability functionality and the vehicle stopped shaking. The VSA (Vehicle Stability Assist) warning light illuminated. The failure had occurred five times. The contact took the vehicle to the dealer who diagnosed that the engine block was causing oil leaking from piston rings unto the spark plugs. The spark plug was replaced and the contact was advised to drive at speeds of 40 MPH or slower. The repair was provided as a temporary fix. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484340September 13, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES
We have a 2011 Pilot EXL-(bought it used) -with haze on the mirror. From all the comments out on the internet, it is obvious that It gets progressively worse and becomes a safety issue -Our vision is obstructed by the haze and could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479234August 14, 2022
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Rear view mirror is hazy. This is a problem with most Honda Pilots 2011. The problem is most likely with adhesion or the chemicals tat make up the camera screen and electronics inside the mirror. It is too dangerous to drive with a hazy rear view mirror. Also, headlights get hazy on the Honda Pilot 2011. I think problem is adhesion. In other words, Honda is either did not apply adhesion properly on their lights and mirrors or they used poor material. Please issue a recall and fix these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457979March 23, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was dimmed, causing visibility issues while driving. The dealer was made aware of the failure and informed the contact that the rearview mirror needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The failure mileage was approximately 5,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455723March 8, 2022
ENGINE
The front cylinder head valve cover developed an erosion hole adjacent to the middle spark plug (#5) tube cutout. The valve cover is available for inspection. This portion of the valve cover is directly above the oxygen sensor on the exhaust manifold. Engine oil could leak onto the hot manifold and ignite, causing an engine fire. I have not taken this cover to a Honda dealer or independent service center as I do my own maintenance work on my vehicles. This failure occurred after 153,235 miles and there were no indications, messages, or symptoms. The hole was not leaking oil as it was filled with valve cover material that had degraded and turned into powder. The powder was easily dislodged after probing with a metal pick, leaving a hole in its place. The #5 ignition coil was inspected and was visually unremarkable. The engine was not misfiring. The MIL lamp was off and there were no DTC codes present. A web search found several other complaints about this issue (with pictures of incidents of greater severity) and it is not confined to Honda vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451958February 14, 2022
AIR BAGS
The contact owns a 2011 Honda Pilot. The contact stated that upon starting the vehicle, the driver’s side airbag warning light was illuminated on the instrument panel. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449727February 1, 2022
UNKNOWN OR OTHER
Nudged bottom of keychain when driving on highway. Heard click and key moved from on position to lock position while in motion. Lost power and came to full stop. Turned on hazard lights. Was able to turn on ignition on first attempt. Later, was not able to reproduce symptom at full stop. Needed to press key into steering column in order to switch from on to lock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444410December 20, 2021
STRUCTURE:BODY
The exterior paint is chipping in multiple places
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443572December 13, 2021
UNKNOWN OR OTHER
Roof and hood of SUV PAINT PEELILNG badly. I notice many Honda Pilots with the same defect. I get my Pilot serviced at the dealer and NEVER have they offered to repaint/repair or offer suggestions. Obviously this is a Vehicle Defect from the factory. The rest of the body is in great shape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435191October 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM
My Honda Pilot 2011 EXL w/ AWD displayed a flashing engine light while driving, which is a sign of a serious engine problem. When it was towed to the Honda dealership, the service representative told me that a Diagnostic Trouble Code (DTC) of P0302 was recovered, which occurs when the spark plugs misfire, and is fully described in Honda's Service Bulletin 13-082: https://static.nhtsa.gov/odi/tsbs/2018/MC-10152434-0001.pdf. I was told by the Honda service rep that one spark plug was fouled and covered with engine oil, and that I needed to clean the pistons and replace three piston rings along with the spark plug, a $3500+ repair. This costly problem with some Hondas was the subject of a class action lawsuit (Soto v. American Honda Motors), and is known to cause a sudden loss of power while driving, putting the driver, passengers, and other nearby vehicles at significant risk. By way of background, I began experiencing intermittent and temporary electrical system failure and increased oil consumption as early as January, 2021, which was never fully diagnosed until it progressed to a state of engine failure in September. Honda was clearly aware of this problem, yet it failed to take preemptive action to protect Honda owners and others. Rather than recalling vehicles with defective Program Control Module (PCM) software/firmware and updating it on affected vehicles (a relatively inexpensive fix), they allowed drivers to continue to operate their Hondas, effectively playing vehicular Russian Roulette, until their engines failed catastrophically, like mine did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430875August 28, 2021
STRUCTURE:BODY
Paint Peeling around windows and top surfaces of 2011 Honda Pilot - White Pearl Paint Paint chips coming off around windows and landing in car when eating. Child almost ate paint chips. Took Car to Pueblo Honda several years ago and told that there was nothing they could do as car was to old. Out of warranty. They did not check or notify me that the warranty was extended for 7 years. I just found this on Google. Car had hail damage 2018 and insurance and auto body shop said paint defective. Filed online at Honda about this no one contacted me. This first appeared and started to peel about 5 years ago in 2016. Is only getting worse. 102,429 8.6.2018 mialage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427989August 6, 2021
STRUCTURE:BODY
The contact owns a 2011 Honda Pilot. The contact stated that the paint was peeling throughout the vehicle. The contact spoke with an independent mechanic regarding the paint. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 118,000. The contact mentioned she was concerned about the long-term effects of the paint peeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407176April 9, 2021
SEAT BELTS
SEAT BELT BUCKLES COME UNDONE AFTER CLICKING THEM INTO PLACE. THEN HAVE TO REPEAT CLICKING AND SOMETIMES DO NOT EVEN KNOW IT'S NOT PROPERLY CLICKED UNTIL SEATBELT COMES UNDONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395321February 8, 2021
UNKNOWN OR OTHER
PAINT CHIPPING AND GETTING WORSE. INTERNET SEARCH SHOWS A LOT WITH SAME ISSUE HONDA WHITE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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