Car shuts off at red light but fails to restart. It shifts to neutral and shuts off. Requiring a total restart of engine
No injuries · No fire · No crash
On four separate occasions, while operating my 2025 Honda Passport, the vehicle has experienced an abrupt and dangerous electronic transmission failure. While coming to a complete stop at active traffic lights, the vehicle's Auto Engine Idle Stop feature engages and shuts down the engine normally. However, upon releasing the brake pedal to accelerate, the vehicle experiences a severe electrical/electronic fault during the automated engine restart phase. Instead of restarting and shifting into Drive, the electronic gear shifter loses communication and automatically forces the transmission into Neutral. The vehicle is instantly left stranded and immobilized in the middle of live intersections, leaving me completely vulnerable to rear-end collisions. To resolve the issue and safely move the vehicle, I am forced to completely turn the ignition off and cycle the vehicle power back on to manually reset the transmission control module. This is a severe, recurring safety hazard that puts myself and other motorists at immediate risk of injury.
No injuries · No fire · No crash
When I sitting at red light and the start/stop system Engages,the vehicle will shift into neutral and the brakes will not hold the vehicle in place when pressing the brake pedal .State that the vehicle would still move forward even when brake pedal is being pressed.
No injuries · No fire · No crash
My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks
No injuries · No fire · No crash
The contact owns a 2025 Honda Passport. The contact stated that on multiple occasions, while coming to a complete stop at a traffic light, the vehicle shut off and unexpectedly shifted into Neutral (N). The contact stated that the vehicle hesitated, requiring activation of the hazard lights to alert other motorists and avoid a potential collision. The contact stated that the brake pedal was depressed to restart the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the starter had failed and required replacement. The vehicle was repaired. The manufacturer was notified of the failure via telephone, and a case was filed. The failure mileage was approximately 32,800.
No injuries · No fire · No crash