Honda Passport Complaints (2022)

64 consumer complaints on file.

#11714411January 30, 2026
ELECTRICAL SYSTEM, ENGINE
The starter failed to start the car due to what is described as a "frozen starter". A TSB exists for Honda where the problem is acknowledged, TSB 23-023. This left me stranded in the cold on 1/26 and 1/27. Many other drivers of similar vehicles have reported this problem in the past week. The problem is uniquely and disconcertingly dangerous as the problem impacts drivers who are in freezing conditions which can be inherently life-threatening if a known issue exists with a "frozen starter", this problem cannot be rectified by vehicle maintenance, for example, having a new battery or jump starter does not fix the problem. This problem strikes drivers in freezing and life-threatening conditions and is inherently unsafe and hazardous. The vehicle has not been inspected as Honda would not honor rectifying this issue for an "out of warranty" vehicle despite widespread concern. There were no warnings or messages prior to the problem. They first appeared in freezing cold after a precipitation event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713610January 27, 2026
POWER TRAIN
Our vehicle experienced total transmission failure with no warning while I was driving on a narrow country road. The car shifted into neutral, and I was unable to go anywhere, so I sat in the middle of the road with hazard lights on in a state of panic. We had the car towed to a nearby Honda dealership and were informed of the transmission failure, which was identified through a diagnostic test. Codes that failed were listed as: P0730; P0700; P07A6; P07A8; P07A4. I have owned the car for one year and three months (purchased October 2024 for $34,000). I am being told it is just past the power train warranty, and Honda is not offering any assistance in covering the repair cost - $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693614October 15, 2025
ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Honda Passport. The contact stated that while driving 65 MPH with cruise control engaged, the vehicle unintendedly decelerated to 25 MPH. The accelerator pedal was depressed, but the vehicle failed to respond as needed. The contact pulled over safely. The engine warning light was illuminated. The vehicle had received an oil change 5 days prior to the failure. The vehicle was towed to an independent mechanic, who determined that the engine had seized and that the bottom lifter had failed. The mechanic determined that the engine needed to be replaced. The local dealer was contacted but offered no assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682690August 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
“Road departure mitigation system problem” is the error that comes up on the dash. The error shuts down cruise control and slows the car down unexpectedly. I’ve taken the vehicle to the Honda dealer in Tampa Florida where I purchased it and they will not fix the vehicle. The error is a safety issue slowing the vehicle down in traffic and a driver distraction triggered by the Collision Mitigation System and Roadway Departure System.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681415August 18, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and over But would always go away. The last time the system failed (with all of the bells and whistles) I went back to Honda and they informed me a replacement was required. $1500 later the front facing Multipurpose Camera was replaced. The car’s 3 year warranty expired 2 months before the needed replacement. The dealer told me that these cameras have been a significant problem, and are replaced often. The replacement camera has a different part number from what was installed on the car when built. This indicates that Honda knows of this problem, and has upgraded the camera but left it to the owners to replace if it is out of warranty (even 2 months). As a retired degreed Engineer, I think this is a significant safety issue….. to have all of the alarms activate while sitting in the drivers seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678105August 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving and pressing on gas the car started beeping and started to brake. There was no obstruction in front of me to cause this. The break flashing signal didn’t come on. It just beeped and started to brake and then stopped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672920July 11, 2025
POWER TRAIN
The contact a 2022 Honda Passport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission hesitated prior to accelerating. In addition, the contact stated that while reversing, the transmission jerked into reverse. No warning lights were illuminated. The contact stated that the failure was persistent during cold temperatures. The vehicle was taken to the dealer; however, the contact was informed that the transmission was shifting normally. The vehicle was taken to another dealer for a second opinion, and the contact was informed that the transmission was shifting abnormally. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669011June 24, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 Stating they are aware of this issue.Vehicle had this problem at 38000 miles just outside Their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400.00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight Issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664302June 2, 2025
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ENGINE
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662907May 24, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662826May 23, 2025
STEERING
At 62,000 a very noticeable gap in steering going left or right become present. As you turn the steering left or right before the tires began to turn a noticeable clanking notice like gears hitting. The action of clanking was repeating every move more noticeable in park while running and off. Same while driving at 30 and below. ASE mechanic stated it was the rack and pinion issue which could lead to a lost in control resulting in a crash. Dealer refuses to fix due being a 2022 not a 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653969April 10, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2022 Honda Passport. The contact stated that while driving 40 MPH, the transmission shuddered. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel injectors needed to be flushed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where the same diagnostic information was provided. The contact stated that the fuel injectors were flushed again. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643095February 17, 2025
ENGINE, VEHICLE SPEED CONTROL
I was exiting a highway onto another highway. It was a pretty sharp exit to the right. The vehicle lost engine power, and I couldn't travel greater than about 40 miles/hour. The vehicle would not respond to my pressing the accelerator. Upon getting off the exit onto the next highway, I immediately pulled over and shut the vehicle off. I waited a few minutes before restarting the vehicle. Once I restarted the vehicle, it was back to normal. There were no further issues for the rest of the drive (about 90 miles). This has happened 3-4 times since I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640224February 2, 2025
POWER TRAIN, ENGINE
When driving on Highway the engine will lose drive power, hesitate and temporarily stall. This happened soon after we purchased and again multiple time and when in traffic nearly cause cars behind to crash into us. This is very scary. We have taken into Honda dealership multiple times and the first time they said it came back with code for transmission failure and scheduled a new transmission but later said they are disregarding code and no problem with vehicle. The problem is not collision avoidance since sometimes happens when no other vehicles around. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638955January 27, 2025
SERVICE BRAKES, STRUCTURE:BODY
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619207October 10, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619081October 10, 2024
POWER TRAIN
The idle stop system comes on when I must apply my brakes and stop - for example at a red light. This week, more than once, after when the idle stop system came on, the care stalled. Both times, I was in traffic and this created a dangerous situation for me. When I took my foot off the brake and touched the gas to proceed when the light turned green, the car stalled. I had to put the car in park and restart the engine. When this happened, the cars behind me assumed I was going to move forward, and they had to hit their brakes to avoid hitting me. A warning light came on behind my steering wheel and said the idle stop was interrupted. The message said I needed to put the car in Park and restart the car. I am sure the traffic behind me at rush hour was not happy. Thank goodness this did not happen while I was starting to make a left turn, I could have been hit if the car stalled in the intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615106September 17, 2024
FUEL/PROPULSION SYSTEM
The cable that opens the fuel door has broken making it impossible to refuel the vehicle. The inside emergency release also will not work when the cable is broken. The vehicle can not be refueled until extensive disassembly has been performed and the cable replaced. This can take several days and much expense. The safety concern happens when the driver is far from home or in an undesirable location and runs out of fuel. This cable problem has occurred on a less than 3 yr old vehicle with less than 36,000 miles. Way too soon for a critical part to break down. The Honda dealership indicated that this has occurred before. This should be addressed as a safety hazard with a recall and inspection and an extended warranty for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584667April 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving the auto breaking is applied. The warning system flashes on the dash and the breaks are applied, there are no cars around me at the time. The system will also activate at times when going around a curve and a vehicle is approaching from the opposite direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583700April 17, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on one lane each way roads, my automatic emergency breaking would trigger on cars going in the opposite direction. This generally just had the breaking notification trigger and beep at me, but had ~ 12 incidents where my car would auto-break for cars going the other way, including an instance where the car behind me had to swerve around me to prevent an accident. I spent ~ 30 days working with my dealership on repairs, which included replacing all of the front-facing sensors and replacing all of the front facing cameras, but that did not 100% solve the issue. While driving recently, there are still incidents of the auto-breaking triggering on cars in different lanes or going in other directions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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