Honda HR-V Complaints

993 consumer complaints on file.

#11526396June 10, 2023
VISIBILITY/WIPER
I was driving at night with my rear defogger on, then when I got home and the vehicle was parked, I heard the rear window shattering, nothing at all hit it, it was spontaneous, I looked online because I was confused and found that other 2023 Honda HR-V owners had this happen to them. I called my local dealership and they told me that this is a known issue by Honda but that they did not make an public announcement regarding this. If somebody had been in the rear seat, near the trunk, or actively unloading the trunk they could have been injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526354June 10, 2023
VISIBILITY/WIPER
My back windshield exploded while sitting in my car. There was no impact to the window. It shattered from the inside out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525965June 8, 2023
VEHICLE SPEED CONTROL
The contact owns a 2022 Honda HR-V. The contact stated while driving at approximately 5 MPH and slowing for a traffic signal, the brake pedal was depressed, and the contact heard the engine rev before the vehicle lunged forward. The contact stated no warning light was illuminated. The vehicle crashed into the rear of the vehicle in front of her. The other vehicle sustained damages to the bumper and trunk. The contact stated that the hood of her vehicle was dented, and the front bumper was also damaged. The contact stated that both vehicles were drivable. The contact stated there was no injury sustained. The contact stated that a Police report was filed. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525365June 5, 2023
UNKNOWN OR OTHER
Exploding trunk glass windshield June 2, 2023. I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattering and exploding yesterday while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I called the collision center and they said they’ve had many incidents like that with that model. I’m really disappointed and considering many options right now. When I called Honda America, they were trying to bail out. But it’s obvious that an inferior glass was used. Now, I don’t know when the next glass is going to explode. And, I don’t know when there’ll be another defect. This needs a recall and must be covered by warranty or a buy back option. I lost my income for that day. I was lucky I didn’t have anyone sitting at the backseat. There could’ve been physical injuries. Driving the car puts some fear in me psychologically because I don’t when another glass will explode. And the dealership is also trying to bail out when this was bought brand new. It’s frustrating. I’m gathering more information on how to proceed but I’d appreciate your input.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525117June 2, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Several times a gas smell has come through the vents of this car. It happens generally after running for at least 1hr and 30 min. The last time it occurred, we drove for 30 min, let it idle for around 30 min, and then drove another 30 min back home. The smell came through the vents around 10 min away from home on a back road with no one around. The smell lasted around 5 minutes. I took this to two Honda dealerships and they could not find a problem. There are several lawsuits against Honda for this exact thing, but in the CRV models. It is a hazard for there to be gas blowing through the vents. This indicates a possible leak, and it can cause harmful side effects due the fumes. There are more electrical issues occurring. I have caught on camera, but the Honda dealership will not even watch them. The windows will get stuck down and will not go back for around 3-5 minutes. When trying to roll them up they will continuously click like it is trying, but can not go up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523755May 24, 2023
VISIBILITY/WIPER
While at a stoplight on a 45 degree morning with rear defroster on back window shattered outward with no warning or impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523693May 24, 2023
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
The warning signs popped up with those 2 safety features and said “see your dealer”, I took to the dealer and there was “nothing wrong”. On the dashboard warnings started to flash “Brake” with nothing in it view and has ATTEMPTED to even brake by itself with nothing in front of it or anything that could affect it. I then still had the 2 warning safety features pop up also so I took to the dealer for a second time and they said there was a problem with the battery and replaced it under warranty. The car was brand new and I had it for 6 months. After battery replacement that same week the car shut off TWICE by itself. The 6 months of owning the vehicle it has NEVER done that mind you I’ve waited about 30 minutes a day for my daughter in the school pickup line and it has never once turned off. I took to the dealer and they said “nothing” was wrong with it. They said the vehicle kept coming out as cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523123May 21, 2023
VISIBILITY/WIPER
My back window broke while i was parked outside my house sitting inside the vehicle with the A/C off. This made no sense whatsoever, yet my insurance didn’t cover back glasses so i had to pay fully out of pocket for the glass from Honda & then had to find myself someone to install it because not even the Honda i purchased it from installed back glasses, only front ones, they said. I really hope they do look into this because it’s really a shame all the struggle i had to go through for no reason, specially after the love i had for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523038May 20, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I purchased the vehicle on 2/17/22 and shortly afterwards started noticing problems starting with acceleration car wouldn’t go past 45 mph or lower. The car radio system has static can’t get reception; the battery died requiring a jump. On 9/21/22 and January 10, 2023 I took car to dealer about these problems and other concerns and they said couldn’t verify my concerns. On 5/9/23 I set out for my first long distance trip from Vallejo CA, to Las Vegas NV after driving approximately 200-300 miles the dashboard light up light a Christmas tree with several system problem warnings as follow: Power Steering System (EPS) problem, Road Departure Mitigation, Vehicle Stability Assist (VSA) problem, Emissions System problem, All Wheel Drive System problem, Brake System problem, Brake Hold system problem, Hill Start Assist problem, Tire Pressure Monitoring System, Electronic Brake Distribution (EBD) continuously flashing, Hold Brake light, Oil light flashing and the Drivers and Front Passenger Airbag light flashing. I had to stop in Los Angeles CA, Honda service center and they couldn’t do a diagnostic test that day and warning lights went off after technician disabled the Road departure mitigation system and was told it was safe to continue on to Vegas. However, all warning light as mentioned came back on and remained on. I took the car to Honda West in Vegas on 5/11/23 and was told car had a misfiring code. Diagnostic test performed and multiple repair codes were detected but they couldn’t duplicate concerns, took fuel sample test and it passed, cleared DTCs performed final test verified no DTCs returned or currently present/stored and they returned car to me. On 5/15/23 left Vegas and the same system warning lights came back on, stopped in Los Angeles again and stayed overnight and the lights were off the next morning. I took vehicle to Avery Green Honda after speaking to Sales Manager Sean Shahid where the car remains to date for further diagnostic testing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522800May 19, 2023
UNKNOWN OR OTHER
Sunroof shattered for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521151May 9, 2023
STEERING
i have a 2023 HRV AWD. We test drove it and bought it with the lane assist on. We had never had a vehicle with lane assist and thought it was something we needed to get accustomed to using. It grew irritating so I turned it off. We soon realized it was something else. The steering would stick and jerk. This vehicle is unsafe to drive and cannot be driven in rain or snow. We reported it in January and were told Honda is aware of the issue and working to fix it. In March I took it in for service and asked what was taking so long. They wanted to wait until I brought it back in, to file a report. So on May 3, they told me they're waiting for the Honda district manager to contact them, and they're still waiting. Twice they have test driven it and agreed there is a problem. In January they even test drove a new HRV, after turning off the lane assist, on the lot with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520842May 7, 2023
VISIBILITY/WIPER
The rear windshield shattered while my family and I were inside the vehicle. We were parked in a residential area when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519550April 29, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I was driving on the freeway and my rear window shattered. There was no potholes or cars next to me. I had turned off the rear defroster 2 miles before it shattered. Sometimes the driver side and passenger windows wont go all the way up. They stop and go back down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517459April 17, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated while in stop and go traffic there was an abnormal explosion heard. The contact pulled over on the side of the road and noticed that the rear windshield had shattered without impact. The vehicle was taken to the dealer, but no assistance was provided. The manufacturer was contacted. The failure mileage was 4,600. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516776April 12, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2022 Honda HR-V. The contact stated while driving 40 MPH and exiting the highway, the passenger’s side front door opened independently. The passenger was able to close the door. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516565April 11, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
My car was parking on normal rainy day and my back glass explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516213April 9, 2023
ELECTRICAL SYSTEM
This exact message was displayed on the infotainment screen when i started my car on march 9th 2023, march 15th and march 25th. The first time it happened i took the car back to the dealer as I had just picked it up from them approximately 2weeks prio after they had finished repairing the electrical system from a prior complaint about the car that i made to NHTSA.GOV in January 3rd 2023: "system lost power and is acquiring its location from the GPS satellites. This usually takes less than 10 minutes. * Start the engine. * Park the vehicle in an open area away from trees, power lines, and tall buildings. * Remove loose articles, mobile phones, or electrical accessories located near the GPS antenna. * If this screen is displayed repeatedly when starting the vehicle, see your dealer."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515546April 5, 2023
UNKNOWN OR OTHER
Vehicle was off and parked in a parking lot from 7:30AM-3:30PM on a partly sunny, calm, 50 degree day with the rear window facing southeast and parked a safe distance from the front bumper of the vehicle behind it. Upon return to the vehicle, the rear window had shattered into smithereens with a softball sized hole in the top left quadrant. After opening and closing the front passenger door, the entire rear window collapsed. There was no evidence of a strike from a person or a thing among the ruble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514693March 30, 2023
AIR BAGS, SEATS, SEAT BELTS
Lease Car: I waited for the light to turn green and proceed into the intersection going east. The other driver was going south and went through the red light hitting my L/D door, fender,bumper, air bag deployed hit me in the face causing swollen bruised eye. Car was towed as of now there is $15,709 damage with drivers side seat belt on National-Global back order. Due to this being a safety item no after market parts are allowed no seat belt to be found. Car is held up in the body shop they will not release. American Honda stated they have no release date on this seat belt called 13 times, called Insurance company will not total car, call dealership no help. 12 months left on lease I am paying for a car I can not drive with no ETA. I am afraid of this front end wher the strutts were bent, tire bent front end complete repair. Honda bulletin states, the seat frame, seat belt must be replaced if air bag is deployed safety item. I trying to get compensation from Honda to return the lease car but the body shop will not release the car. I am a senior who is still working with no transportation to work need help resolving this problem.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11513811March 26, 2023
UNKNOWN OR OTHER
Pressed gas pedal and car did not accelerate. This is 3rd time this problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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