Honda HR-V Complaints

1,878 consumer complaints on file.

#11629743December 9, 2024
STEERING, SEAT BELTS
The contact owns a 2023 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 23V782000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was difficult to steer while driving. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact was significantly concerned for his safety while driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 6,950. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629526December 8, 2024
STEERING
Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11629155December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629187December 6, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628816December 4, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact stated while driving at various speeds, the steering wheel was difficult to turn. The contact stated that the failure was more significant while turning. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure to the recall. The contact stated that the failure had become progressively worse. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628763December 4, 2024
STEERING
I have had a problem with the worm wheel steering box since I first purchased this vehicle. Being new to HONDA, I thought driving the vehicle was supposed to be rough and shaky. However, after some time, I knew it was not normal. I first reached out to HONDA in September and have consistently gotten the run around. I then made another appointment back in October to report it, then was told there was a recall. I asked if I could make an appointment and they said they have no parts, not sure when they will get parts because its on back-order. I went in again in November and my appointment to have the recall looked at was cancelled, therefore they did just an oil change that day. I followed up during that appointment, and was told, again they are unsure when or if they will get parts for the recall. I drive long distances and living in Alaska at very cold temperatures this seems to affect the driving even more. It's at the point of being unsafe to drive. This is a new 2025 Honda HRV, and I am highly disappointed with the service or lack of priority when a Honda Customer with a new vehicle is having safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628638December 3, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628580December 3, 2024
STEERING
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628380December 2, 2024
FUEL/PROPULSION SYSTEM, ENGINE
One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [XXX] at [XXX] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I’d be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [XXX], to inquire about an ETA on the recalled part and she was told that the recalled part “Was not being released”. She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. He could not give me an estimated time on when they’d receive the part, but my car is definitely affected by the recalled part (stalling and my car not being able to start are some of the issues affected by this faulty part) and I don’t want to risk my life in an accident, simply trying to get to work, while waiting for a part that Honda may not have available for 6-8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628397December 2, 2024
STEERING
The contact owns a 2025 Honda HR-V. The contact stated while his wife was driving at an undisclosed speed, another vehicle suddenly pulled in front of the vehicle. The contact's wife attempted to make a turn, but the steering wheel failed to turn, causing the front driver's side corner of the vehicle to crash into the front passenger's side end of the other vehicle. No further information was available. The air bags did not deploy. The contact's wife did not sustain any injuries. The other driver sustained injuries but no further information was available. A police report was filed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be repaired. The contact later received notification of NHTSA Campaign Number: 24V744000(steering); however, the dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired and remained in the dealer's possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11628220December 2, 2024
POWER TRAIN
Improperly manufactured EPS gearbox worm wheel and improperly worm hear. Received notice via USPS. Only purchased car Augusta 2024. Local dealer doesn't have the part in stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628202December 2, 2024
STEERING, VISIBILITY/WIPER
Recall ID# 24V-744 I CALLED 2 HONDA DEALERS SAYING THEY HAVEN'T GOT THE PARTS YET AND ITS BEEN 3 MONTHS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628200December 2, 2024
SEAT BELTS, VISIBILITY/WIPER
I took my vehicle honda hrv 2024to kellys Honda in lynnway Massachusetts for seat belt recall and they said it was done after my vehicle was serviced but after I find out it wasn't done seat belt always got same issue stuck or couldn't be released and could cause an accident kelly honda services lied about fixing the problem and its not. also I have another recall on the same vehicle its been 3 months now and they saying they haven't got the parts yet also there is visibility issue with the vehicle mirrors are not heated and front glass it won't Clair even after you turn glass heated on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628191December 1, 2024
UNKNOWN OR OTHER
Rear Windown shattered while car parked for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627911November 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627981November 29, 2024
EXTERIOR LIGHTING
The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627804November 27, 2024
UNKNOWN OR OTHER
I have had an issue with my 2019 Honda HRV Sport. Black display on the odometer/fuel/oil gauge at start up, then went to gibberish then to display as normal once the car warmed up. Sometimes it would flash or not come back at all. I live in the Northeast and it started when temperatures started getting cooler. This is the first year. Dealer (Keeler Honda) says they have heard of this and wanted to charge me $1800 to replace it. They said they’ve heard of it happening in the HRV and the Fit. It’s dangerous when you can’t see how much gas you have. Also wondering if accurate mileage is being calculated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627593November 26, 2024
STEERING
The contact owns a 2024 Honda HR-V. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,979. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627491November 26, 2024
UNKNOWN OR OTHER
Recently, I received a recall notice from Honda Corp. (Recall #MJU; NHTSA Recall # 24V-744). This morning, I took the vehicle to a dealership to have the defective part(s) replaced. I was told there weren't any parts available and unsold cars in the dealership's inventory would be repaired first, or they couldn't legally be sold due to the recall. Edgar, the service rep, told me to check back in January.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627251November 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that after parking and turning off the vehicle, the vehicle was not able to be restarted. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local dealer and was informed that parts were not yet available to repair the vehicle. The failure mileage was 25,325. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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