Honda CR-V Complaints

16,579 consumer complaints on file.

#11693080October 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I own a new 2025 Honda CR-V purchased from Honda of Concord (Hendrick Automotive Group, Concord, NC). At around 220 miles, the vehicle’s dashboard displayed major safety warnings: “Collision Mitigation Braking System Problem” and “Adaptive Cruise Control System Problem.” Soon after, a very strong burning smell—similar to fire or overheated brakes—came from the vehicle. When I brought it to Honda of Concord, the service advisor (Ashley Petisce) initially refused to accept or log my safety complaint. She only agreed to inspect the car after I stated that I would hold Honda and the dealership responsible if an accident occurred. Later that day, she also told me the burning smell was normal and would “go away after driving more,” which was alarming given the severity of the odor. After finally inspecting the car, the dealership found that both front rotors, pads, and calipers were defective and required replacement on this brand-new vehicle. When I requested that all related safety sensors (ACC, CMBS, radar, and cameras) be checked after the brake repair, the same advisor said she would “only check what policy allows,” meaning only the brakes, and no further sensor or system testing would be done. This raises serious safety concerns. The initial refusal to inspect could have resulted in brake failure or fire. The defective brake components indicate a potential manufacturing defect, and the disabled safety systems create an immediate crash-risk condition. The dealership’s refusal to confirm sensor functionality after the repair leaves the vehicle’s safety systems unverified. I request that NHTSA investigate whether other 2025 Honda CR-V vehicles have similar brake or sensor defects and whether Honda’s dealer network is properly following safety-reporting procedures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693019October 13, 2025
UNKNOWN OR OTHER
Two separate incidents since owned car: When opened front and back doors, leaned in, face touched corner tip of door. Both times the tip ripped a small piece of my face off. Extreme bleeding. Eventually healed but if I hit the door with force I would definitely have needed stiches and had a scar each time. This needs to be recalled.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11692961October 12, 2025
STEERING
The car model year is 2018 and has 49,580 miles when it was taken to the Honda dealer for inspection. The steering wheel was 'sticking' as if it were in a groove. Turning the steering wheel became somewhat difficult. It was if the steering wheel needed to be turned with enough force to get it up and over the lip of the groove so the car would turn. It also made a ticking or cracking sound when turning the steering wheel. Dealer test drove the car and was able to duplicate the concern. They found the power steering rack assembly had failed and stated so on the invoice. The entire unit needed to be replaced, and a 4-wheel alignment would then be required. The cost of the unit was $5,813.75, and the cost of the alignment was $139.95. This is a serious safety issue when the steering rack assembly fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692738October 11, 2025
STRUCTURE:BODY
On October 6, 2025 my wife was distracted by a popping sound while driving her 2021 Honda CR-V and did not notice any rocks, birds etc. At her destination no damage was found after a walk around inspection. A few days later while driving she heard rattling in the overhead and slid open the moonroof shade to discover the glass was shattered. Honda of Ocala quoted $1265, (minus 15% Wild Card Any Service discount) for parts and labor to repair. Once vehicle was in the shop service advisor said there would be an additional $459 charge for two hours labor to guarantee all glass was removed. An internet search revealed there was a Class Action Law Suit for CR-V Moonroofs spontaneously shattering. Service Manager was aware of Law Suit and offered additional $150 discount. Total cost $1491.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692717October 11, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front collision system is not working since purchase of vehicle(7/2025). It does not give any visual or sound warnings within the specified settings. System is marked "on" on settings. Have checked settings multiple times. Dealer checked and said system was "off" which is questionable diagnosis. No change since they turned"on"(/2025). Have had numerous events that should have triggered the system to display visual alert. Am familiar with the system as had same feature on previous CRV. This is valuable feature to prevent accidents that is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692547October 10, 2025
ENGINE
I am writing to express my deep dissatisfaction with a recent engine failure in my 2018 Honda CR-V EX-L AWD (VIN: [XXX] ), which occurred despite meticulous maintenance my CR-V experienced a coolant leak through the head gasket, leading to a misfire on cylinder 3 (diagnostic code P0303). Repairs at Heritage Honda in Bel Air, MD, included replacing the head gasket, spark plugs, injectors, and other components, totaling over $6,300. This significant expense for a well-maintained vehicle is disheartening, especially given Honda’s reputation for reliability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692255October 9, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNEXPECTED SUDDEN ACCELERATION. 2017 Honda CR-V. Twice while highway driving with autopilot on, system failed to slow it when approaching other vehicles and it sped up instead. When I pumped the brakes, it went away. I TOOK IT OFF AUTOPILOT HENCEFORTH. Several days later, coming out of a market parking lot and approaching a stop sign, the accelerator went down and sped me forward with brakes doing barely anything. I shot into a CVS parking lot, managed to stop it and turn the engine off. It's sitting in a garage now and no one knows what to do and I am terrified to drive it. Could have killed me or others around me. IT WAS NOT THE FLOOR MAT NOR ANYTHING I DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692265October 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on Octuber 8th 2025. At 50 mph and the car made a sudden hard brake stop, and the brake orage light came on, the light that only turns on when it detect a car or something in front of the vehicle, the thing is nothing was in front of the vehicle, I am lucky that I didn't have cars behind me if not it would have cause a read end accident. This is very dangerous and I am super scared to drive the car now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692254October 9, 2025
Chest Clip, Buckle, Harness
Chest clip will not stay connected. Especially when it’s cold. It randomly will just pop apart . The company is not taking this seriously. This is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692199October 8, 2025
STEERING
Vehicle is a 2019 Honda CRV. The steering keeps sticking. Especially entering and exiting highway ramps. Force is needed each time to control and correct the vehicle. This has been an issue for some time now. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692174October 8, 2025
AIR BAGS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691886October 7, 2025
STEERING
There is an issue with the power steering system. When I turn the steering wheel from a stop I experience resisting or binding feel in the steering wheel. this occurs whether the wheel is making a left or right turn. I also notice this if I am changing lanes in driving. This issue is most noticed after the engine is warm from travel. The steering feels 'Sticky" and the safety of the vehicle at freeway speeds is concerning. MY Honda dealer has investigated this issue on o9/05/2025 and indicated the steering rack needs to be replaced. This was an issue Honda was aware of back in 2018, however my vehicle was not apart of the recall. I purchased this vehicle in august of 2018 at Honda of Covington. this vehicle currently has 59,524 miles and has been regularly serviced at my Linda dealer. some financial remediation would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691914October 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On October 7, 2025, I was driving to work. There was a steel metal plate of approximately 1 inch height lying flat on the roadway, presumably to cover up a pothole or other utility work. The steel metal plate was near an intersection where I was to be turning left. I was driving relatively slow as it was almost time to make the left turn, about 15-20 mph. When I was almost upon the steel metal plate my car braked to a complete stop because of the Collision Mitigation Braking System. The intense deceleration has had my back in pain all day, and my neck is slowly starting to hurt as well. I feel like I was in a car accident from how quickly my car came to a stop over what appeared to be the steel plate tripping the CMBS. My vehicle is available for inspection upon request. My safety was at risk due to the back and neck pain I am currently experiencing. If a car had been driving behind me, I would have almost certainly been rear ended which could have created further injury. This feature cannot be permanently disabled and needs to be able to be. It's an undue burden on the driver of the car to have to turn it off every time the car starts. I am concerned someone else will drive my car and not know to turn off that feature and they will be injured or in an accident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11691956October 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact stated that the battery failed to start the engine. The vehicle was jumpstarted, and the vehicle was taken to the dealer. The contact noticed acid on top of the battery by the terminals and noticed that acid had dripped down the vehicle, and the battery was hot. The dealer replaced the battery. The contact stated that on a separate occasion, the battery short-circuited, and the vehicle failed to start. The vehicle was jumpstarted and taken to the dealer, where the battery was replaced. The battery failed a third time. The vehicle was taken to the dealer, where it was diagnosed that the A/C condenser had failed. The vehicle was repaired. Upon leaving the dealer, there was an abnormal sound coming from the vehicle. An unknown toxic gas emitted from the A/C vents and splashed the contact's face. The contact went to the emergency room and was informed that an unknown toxic gas had burned and injured the contact’s left eye. The contact was partially blind in the left eye. The contact took the vehicle back to the dealer, who diagnosed that the intake manifold had failed. The dealer stated that the intake manifold needed to be snapped back into place. The vehicle was repaired. The contact stated that the failure persisted, and abnormal sounds were coming from the vehicle. The vehicle was taken back to the dealer; however, the dealer refused to repair the vehicle and issued a no trespass order against the contact. The contact towed the vehicle to another dealer in Sarasota, Florida. The dealer installed a switch near the starter. The contact stated that afterwards it was found out that the dealer in Bradenton, Florida had failed to install the A/C filter. The A/C failure persisted. Several warning lights were illuminated. Most recently, after entering the parking lot at a gas station, there was an abnormally loud sound coming from the front end. Upon investigation, the contact noticed that the overflow of the coolant had leaked out. Several unknown warning lights were illum
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11691947October 7, 2025
UNKNOWN OR OTHER
Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691850October 7, 2025
SEAT BELTS
On October 5, 2025 my 8 yr old granddaughter moved from the rear passenger side to the rear driver side. The seat belt buckle insertion (female) caused a deep gash on her knee, it cut through the skin, bleeding, pain, and stiffness. I checked the seat belts buckle receiver and there is thin part is that is sharper, It is a flawed design that more pronounced in the backseat because it is deeper in the seat, than the front of the car where adults sit. I contact this agency because I tried my Honda apps and they are for payments and maintenance notifications. .. I have pictures of the cut and seat belt buckle insertion part
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11691663October 6, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
while driving on a clear day, i went under a bridge on a downhill slope and the car flashed the brake warning and applied the breaks automatically almost causing the car behind me to hit me. Dealer has not been able to reproduce the issue. this has happened a few times. once on the highway and another time slowly going through a construction site where there was a dip in the road. the last issue happened on 9/27/2025. the first issue was in March of 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691493October 5, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I just filled a report but on October 3rd @ 3:34pm the same thing happened where while in cruise control the car just brakes and there was no reason for that to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691469October 5, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had adaptive cruise turned on and set to 36 mph, a vehicle which was a good distance in front of of me turned left across the oncoming lane and into a parking lot. Even though the car that made the turn was already in the parking lot the car slammed on the brakes. I have the entire incident in video. Of course this problem also exists and is even more dangerous at high speeds. I have complained to Honda USA three times and NHTSA once a few months ago and no response. My daughter who has the same vehicle also experiences these issues. Someone is going to get seriously injured . I’ve had cars behind me almost cause a wreck on the highway because of the slamming on brakes issue . Please advise where I can send the rascal video. It’s a matter of life and death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691322October 4, 2025
AIR BAGS
I was in a pretty serious collision with a very large deer this morning. My car is totaled, the airbags did not deploy and I had to physically shield my face, neck and head.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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