Honda Civic Complaints (2024)

118 consumer complaints on file.

#11627139November 24, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626917November 22, 2024
STEERING
The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626624November 21, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626578November 21, 2024
STEERING
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11626389November 20, 2024
SUSPENSION, STEERING
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625319November 14, 2024
SEAT BELTS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624418November 10, 2024
STEERING
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624012November 7, 2024
STEERING
There is a recall to the steering on 2024 Honda civic. I had the steering pull on me towards the right. I am not entirely sure the cause, but would like to address this either way so there is not a potential loss of steering in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623762November 6, 2024
STEERING, AIR BAGS
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11623131November 1, 2024
STEERING
The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623030October 31, 2024
SUSPENSION
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622819October 30, 2024
STEERING
Called Honda Service Center regarding recall. Was told that Honda wasn’t planning on fixing the recall unless owner was having problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622241October 28, 2024
UNKNOWN OR OTHER
Didnt received any mail from manufacturer for recall on my vechicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621709October 24, 2024
STEERING
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Nalley Honda (4197 Jonesboro Rd, Union City, GA 30291), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621481October 23, 2024
STEERING
The contact owns a 2024 Honda Civic. The contact was informed of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620855October 20, 2024
STEERING, UNKNOWN OR OTHER
I called to confirm the recall on my vehicle and after I was told that in fact my vehicle does have a recall that they don't have the parts so I will have to wait, I was not given any time line and absolutely no information on when my vehicle recall will be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619991October 15, 2024
STEERING
The contact owns a 2024 Honda Civic. The contact stated that while driving on the highway at an undisclosed speed, the steering wheel felt sticky. In addition, the steering wheel of the vehicle would veer off to either side independently. No warning lights were illuminated. The local dealer was contacted and the contact was made aware of NHTSA Campaign Number: 24V74000 (STEERING). The contact was advised that parts would not be made available for remedy of this recall until December 2024. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618236October 5, 2024
UNKNOWN OR OTHER
My Honda Civic's software for Apple CarPlay does not have an available update by Honda Corporation to allow functionality to use CarPlay Focus Driving settings to prevent receiving audio phone calls and ringing via the infotainment system speakers while driving and using apps such as Waze for navigation and/or iHeart radio for music. My safety while driving and the safety of others while I am driving is put at risk because while I am driving and using an app for music and/or navigation, my Honda Civic's infotainment system speakers may ring when my Apple iPhone receives a phone call from anyone, and this distracts my driving and may be unsafe. My Apple iPhone 14 has CarPlay Focus Driving software to allow me to prevent incoming phone calls while driving and connected to car Bluetooth or CarPlay. However, I cannot use this Focus Driving feature with my Honda Civic because Honda Corporation has not updated my Civic's infotainment system software to interface with my Apple iPhone 14 Focus Driving feature. I met my Honda dealership's service department staff, and they confirmed that there is no recall for my Honda Civic. They confirmed and showed me on my Civic's backup camera screen settings for Driving Focus that "Incoming calls will not be silenced while using CarPlay." I will upload this image/picture from my backup camera screen as a file for this discussion. The need for Honda Corporation to update their car infotainment system software to allow safety while driving is not unique to my 2024 Honda Civic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617986October 3, 2024
STEERING
Steering wheel sticks when trying to slightly move it side to side, Honda dealership has told me 2 times that the steering rack and pinion recall does not apply to my vehicle. I work at a ford dealership and the foreman drove the car and agreed that there is something wrong with steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616482September 25, 2024
UNKNOWN OR OTHER
Start stop feature creates a pause when taking off, has cause me to be bumped in the rear twice. Feature come on automatically when starting the car .it should be off unless wanted , the switch does not always turn system off when pressing. This is an asinine way of designing a function that creates an unneeded hazard. It should be in off at start and option to use. Apparently someone did not look at the potential hazards this could cause. Please contact me at [XXX] to discuss [XXX] . An answer would be appreciated I'm guessing I'm not the only one that has experienced this issue, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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