Honda Civic Complaints (2004)

386 consumer complaints on file.

#10435687November 15, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED. THE DEALER INFORMED THE CONTACT THAT WHERE THE TIMING BELT TENSIONER WAS LOCATED, A SPRING WAS FRACTURED AND CAUSED THE TIMING BELT TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 117,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435496November 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE SRS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL CONSISTENTLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434360November 6, 2011
ELECTRICAL SYSTEM
FOR THE PAST FEW WEEKS, CAR WOULDN'T START WHEN TURNING KEY. LIGHTS ON PANEL LIGHT UP BUT NO SOUND AND DOESN'T TURN. AFTER TRYING UP TO 10 TIMES OR AS FEW AS 3 TIMES, THE CAR WOULD START AND DRIVE NORMALLY. THEN AT OTHER TIMES, IT WOULD START WITH NO PROBLEM. TOOK INTO HONDA DEALER ON NOVEMBER 3, 2011. CAR STARTED WITH NO PROBLEMS SO COULD NOT DETECT ACTUAL PROBLEM. DROVE CAR HOME AND DROVE FINE. LAST NIGHT MY DAUGHTER DROVE THE CAR IN A RESIDENTIAL AREA AT NIGHT, SO WASN'T GOING TOO FAST THEN DIDN'T NOTICE ANYTHING UNTIL SHE STARTED BRAKING. THEN REALIZED THE BRAKES DIDN'T WORK AND THE STEERING FROZE, THE CAR JUST STALLED. THEY PANICKED AND DROVE UPHILL AND LET IT ROLL BACK SEVERAL TIMES TRYING TO STOP IT THEN CAME TO A STOP AND PARKED IT. SOMEONE CAME TO ASSIST, JIGGLED THE WHEEL AND IT WAS FINE AND THE CAR RESTARTED WITH NO PROBLEMS AFTER. DROVE THE CAR HOME. WE ARE AFRAID TO DRIVE IT AGAIN IN CASE IT LOCKS UP AGAIN ESPECIALLY AT A HIGHER SPEED AND WITH NO BRAKES OR STEERING CONTROL. RESEARCHED IT ON INTERNET AND FOUND THAT THERE WAS SOME RECALLS ON IGNITION SWITCH WHERE THE ELECTRICAL CONTACTS WITHIN THE IGNITION SWITCH GETS WORN PREMATURELY CAUSING THE SWITCH TO MALFUNCTION. THIS COULD BE VERY SERIOUS AND DANGEROUS AND THOUGHT IT SHOULD BE REPORTED. WOULD APPRECIATE ANY INFORMATION YOU MAY PROVIDE US AND RECOMMENDATIONS. I CHECKED MY VIN AND THERE WAS NO RECALLS BUT IT SURE SOUNDS LIKE THE SAME PROBLEM WITH OTHER RECALLS. THANK YOU SO MUCH AND LOOKING FORWARD TO HEARING FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432664October 24, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM UNABLE TO GIVE A VIN NUMBER SINCE MY CIVIC IS CURRENTLY AT THE DEALERSHIP ([XXX]) WHERE IT WAS PURCHASED MY SPEEDOMETER OR MPH RARELY WORKS. OCCASIONALLY WHEN I HIT A BUMP IT WILL WORK TEMPORARILY. I'VE DISCOVERED WHEN RESEARCHING THE INTERNET THAT I'M NOT THE ONLY ONE WITH A SPEEDOMETER PROBLEM FOR THAT YEAR HONDA CIVIC. FOR SAFETY REASONS, WHY HASN'T THERE BEEN A RECALL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432333October 21, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT THE IGNITION LOCK WAS INOPERATIVE, MAKING IT DIFFICULT FOR THE CONTACT TO INSERT THE KEY TO TURN THE VEHICLE ON. THE DEALER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 12/16/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 722. UPDATED 12/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426329September 19, 2011
SEAT BELTS
SAFETY RESTRAINT SYSTEM (SRS) WARNING LIGHT CAME ON. READ ONLINE SEARCHES AND SAW THAT OWNERS OF THE 7TH GENERATION HONDA CIVICS FROM 2001-2004 HAVE SIMILAR ISSUES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418442August 10, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER LOST CONTROL OF VEHICLE. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED. THE ONLY AIRBAG THAT DEPLOYED WAS THE SIDE PASSENGER AIRBAG. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER PRIOR TO THE FAILURE BECAUSE THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AT THE TIME BECAUSE THE PARTS WERE NOT AVAILABLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. UPDATED 09/21/11 *BF UPDATED 10/07/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10417678August 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. WHILE PARKED, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT AND THE INTEGRATED MOTOR ASSIST LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THAT THE INTEGRATED MOTOR ASSIST BATTERY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. CONTACTED HONDA OF AMERICA THEY ARE REPLACING MY BATTERY PACK WITH BRAND NEW ONE FROM THE FACTORY. I AM PAYING ONLY PARTIAL COST THEY ARE PAYING THE REST OF THE COST. [XXX] UPDATED 10/12/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417474August 3, 2011
UNKNOWN OR OTHER
WHILE DRIVING, LOUD NON-STOP TRANSMISSION BEARING NOISE BEGAN. IN EVERY GEAR. POPS OUT OF GEAR AT TIMES. DIFFICULT TO GET INTO GEAR AT TIMES. I HAVE TO PRESS THE GEAR IN SLOWLY TO GET IT INTO GEAR AT TIMES. THIS HAS CAUSED ME DIFFICULTIES IN TRAFFIC & WHEN GEARING DOWN TO TURN OR STOP. ALMOST REAR ENDED AT TIMES DUE THIS. A TRANSMISSION MECHANIC TOLD ME HE HAS HAD SO MANY 2004 CIVICS IN FOR THE TRANSMISSION BEARINGS. HE WARNED ME THAT WHEN IT GOES OUT THE CAR MAY COME TO A STOP. ALSO, THE CAR JERKS AT TIMES WHEN I AM ACCELERATING. THIS HAS CAUSED ME TO ALMOST GET HIT WHEN MAKING A LEFT TURN WHILE PULLING OUT OF PARKING LOTS. I FEAR FOR THE FAILURE WHEN ON THE FREE WAY OR IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412529July 10, 2011
POWER TRAIN
WHEN I PURCHASED THIS VEHICLE, I CHANGED THE OWNERSHIP INFORMATION WITH AMERICAN HONDA. I LATER CHECKED IF THERE WERE ANY OPEN NOTICES OR RECALLS. HONDA TOLD ME THERE WAS NONE. HOWEVER, THIS VEHICLE HAD A NOTICE ALERTING OWNERS TO CVT BELT SLIPPAGE. HONDA SENT THIS NOTICE TO THE PREVIOUS OWNER. WHEN THE OWNER CHANGED, HONDA SHOULD HAVE CONSIDERED THIS NOTICE OPEN AGAIN. SENDING A NOTICE TO A PREVIOUS OWNER DOES NOT INFORM THE OWNER AND THE PURPOSE OF THIS KIND OF NOTICE IS TO ENSURE THE OWNER HAS THE INFORMATION. THIS FAILURE RESULTED IN MY VEHICLE'S TRANSMISSION FAILING IN OPERATION. HAD I RECEIVED THE NOTICE, I WOULD HAVE KNOWN THE SLIGHT SHUDDER WAS A SERIOUS TRANSMISSION PROBLEM AND THE VEHICLE COULD HAVE BEEN REPAIRED SAFELY, RATHER THAN FAILING CATASTROPHICALLY ON THE ROAD. HONDA NEEDS TO FIX THEIR NOTIFICATION SYSTEM TO CONSIDER ALL NOTICES (UNLESS THE PROBLEM IS REPAIRED) RE-OPENED ON CHANGE OF OWNERSHIP. OTHERWISE, THE PURPOSE OF THE NOTIFICATION SYSTEM IS DEFEATED, POSSIBLY LEADING TO CATASTROPHIC FAILURE IN THE FAILED (AS IT DID IN MY CASE) OR WORSE. I DISCUSSED THIS ISSUE WITH HONDA AND THEY MAINTAINED THAT ONCE A NOTICE WAS SENT ON AN ISSUE, THE NOTICE WAS CLOSED WITH RESPECT TO THAT VEHICLE. THIS MAKES NO SENSE. THE PURPOSE OF A NOTICE IS TO ALERT THE OWNER, NOT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410910July 7, 2011
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION INPUT SHAFT BEARING FAILURE. NO SIGNIFICANT EVENT LEAD UP TO THE FAILURE. I HAVE NOT HAD IT REPAIRED. THE MECHANIC SAID IT IS $3500 TO REBUILD. IS A DAILY PROBLEM. NEVER GOES AWAY. A MECHANIC AT HONDA TOLD ME IT IS THE INPUT SHAFT BEARING AND I NEED A NEW TRANSMISSION. HE SAID THIS IS COMMON WITH HONDAS FROM MID 1990'S TO 2004. HE SAID IT WAS BOUND TO HAPPEN REGARDLESS OF MAINTENANCE & GOOD DRIVING. HARSH GRINDING NOISE WHEN DRIVING CAR OR CAR IS IDLING. NOISE STOPS WHEN CLUTCH IS ENGAGED. DIFFICULT AT TIMES TO PUT INTO GEAR. I HAVE TO EASE IT INTO GEAR AT TIMES. I FEAR FOR MY LIFE FOR WHEN THE BEARING COMPLETELY FAILS AND THE TRANSMISSIONS FALLS APART. IF I AM DRIVING WITH OTHER CARS BEHIND ME, I MAY BE RAN INTO WHEN MY CAR COMES TO A STOP. I AM AFRAID TO LEAVE TOWN IN MY CAR. I GET ANXIETY EVERY TIME I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410621July 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE HAD BOTH THE BATTERY AND THE TRANSMISSION FAIL. THE BATTERY FAILED AT 82K MILES, JUST PAST THE 80K MILE WARRANTY. NOW, AT 91K MILES, THE TRANSMISSION NEEDS TO BE REPLACED. IN REVIEWING OUR RECORDS, IT SEEMS THAT TRANSMISSION PROBLEMS BEGAN AT 51K MILES, AS A "SURGING" WHEN WE WERE ON THE INTERSTATE SUCH THAT THE ENGINE WOULD REV WHILE WE WERE COASTING. THE DEALER COULDN'T DUPLICATE THE ISSUE AND THE STOPPED (FOR WHATEVER REASON). TRANSMISSION PROBLEMS BEGAN AGAIN AT 71K MILES AS THE SHUDDERING. DEALER BURNISHED, AND THEN WE GOT THE RECALL NOTICES AT 74K MILES. IT BEGAN AS "SURGING" WHEN WE WERE ON THE INTERSTATE, THE ENGINE REVVING EVEN WHEN WE WEREN'T ACCELERATING AT 51K MILES. THEN THE SHUDDERING STARTED AT 71K MILES. WE RECEIVED THE RECALL NOTICES AT 74K MILES. SHUDDERING STARTED AGAIN AT 91K MILES & WE ARE BEING TOLD IT NEEDS A NEW TRANSMISSION. THE DEALER SAID THAT HONDA AMERICA WILL PAY FOR THE RECALL IF THE CAR IS UNDER 100K MILES, BUT ONLY ONCE. IF THIS PROBLEM REOCCURS, ISN'T IT OBVIOUS THAT IT'S BY FAULT OF HONDA? AND THAT THESE TRANSMISSION PROBLEMS OCCUR EVERY 20K MILES? THIS IS A COMMON PROBLEM THAT SEEMS TO DEMAND A RECALL ON THE PART OF HONDA AMERICA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410369July 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GET SO HOT THAT IT MELTS THE SPARK PLUG TO THE HEAD, EVEN MELTING THE HEX NUT ON THE SPARK PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406701June 14, 2011
AIR BAGS
2004 HONDA CIVIC. CONSUMER STATES SAFETY DEFECT IN AIR BAG SYSTEM *TGW THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406120June 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 TRANSMISSION WENT OUT IN A TURN THROUGH A NON STOP LIGHT CONTROLLED INTERSECTION. I WAS ALMOST BROADSIDED BY AN UPCOMING CAR, THAT WOULD HAVE MISSED ME IF THE TRANSMISSION DIDN'T FAIL. I FOUND A SAFETY RECALL FOR THE SAME MODEL YEAR THAT WAS PUT OUT WHILE MY CAR WAS IN THE DEALER'S POSSESSION. I AM BEING TOLD THAT IT IS MY PROBLEM, AND UNLESS I COUGH UP $8,000 TO REPLACE IT WITH A NEW TRANSMISSION I AM SCREWED. FOR A REBUILT TRANSMISSION THE COST WOULD BE $2,000, BUT IT IS ONLY GUARANTEED FOR 1 YEAR. ON TOP OF ALL THIS HONDA WON'T RELEASE THE PATENTS SO THAT YOU CAN BUY THE PARTS NEEDED TO FIX IT ON YOUR OWN. SOUNDS A LOT LIKE FRAUD TO ME! WHY WONT NHTSA FORCE HONDA TO DO THE RIGHT THING AND RECALL THESE VEHICLES? DOES SOMEONE REALLY HAVE TO BE KILLED, MAIMED OR INJURED TO MAKE COMPANIES REPAIR FAULTY VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404436June 4, 2011
EXTERIOR LIGHTING
HONDA CIVIC LX 2004 4-DR SEDAN. LEFT TURN SIGNAL NOT CLICK BACK IN SUBZERO TEMPERATURES 20* AND BELOW. HONDA SERVICE DETERMINED AN INTERNAL FAILURE OF COMBINATION SWITCH. REPAIR COST 185 PLUS TAX. I DECLINED REPAIR AS I CONSIDER IT A FACTORY ISSUE. AMERICAN HONDA MOTOR COMPANY DECLINED TO PAY FOR THIS REPAIR, CITING EXPIRED WARRANTY AND AGE OF CAR; I DISAGREE WITH THEM ON BOTH AND HOLD THEM TO PAY FOR THIS REPAIR. WHAT LAWYER WOULD TAKE THIS CASE? ALSO AT ISSUE IS A FRONT COMPLIANCE BUSHINGS CRACKED: $560 PLUS TAX, AND BGI--THROTTLE BODY SERVICE $140 PLUS TAX. AGAIN, AHMC CONSIDERED BUSHINGS A MAINTENANCE ISSUE & I DISAGREE. I WANT THIS ON RECORD AGAINST AHMC FOR FAILURE TO PAY FOR THE BUSHING & TURN SIGNAL REPAIRS. IT IS UNFORTUNATE THAT NO FEDERAL AGENCY HAS THE AUTHORITY TO ORDER AHMC TO PAY FOR THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404203June 2, 2011
SEAT BELTS, AIR BAGS
I HAVE A 2004 HONDA CIVIC EX SEDAN. THE DRIVER'S SIDE SEATBELT SENSOR THAT CONNECTS WITH THE LARGER SRS SAFETY SYSTEM WAS TRIGGERED FOR NO APPARENT REASON. WHEN THIS SENSOR INDICATES A FAILURE, THE SRS LIGHT COMES ON AND THE AIRBAGS ARE TAKEN OFFLINE AND PREVENTED FROM BEING DEPLOYED. THUS, IT IS A SERIOUS SAFETY CONCERN. I TOOK IT TO THE DEALERSHIP HONDA OF PASADENA, WHERE THEY RESET THE SENSOR, TESTED IT, AND DECLARED THAT IT WAS NOT FAULTY. SO THEY WOULD NOT REPLACE IT UNDER WARRANTY, NOR GIVE ANY DISCOUNTED PRICE FOR REPLACEMENT. MY CONCERN IS THAT THE SENSOR TRIGGERED FOR NO REASON, SO IT IS LIKELY TO TRIGGER AGAIN FOR NO REASON, DISABLING AIRBAG DEPLOYMENT IN THE CASE OF A CRASH. I CAN'T TAKE THIS CHANCE GIVEN THAT I AND MY FAMILY HAVE A LONG ROAD TRIP NEXT WEEK. SO I NEED TO PAY $320 OUT OF POCKET TO HAVE THE SENSOR REPLACED. ONLINE HONDA-SPECIFIC FORUMS MAKE IT CLEAR THAT I'M NOT THE ONLY ONE DEALING WITH A MYSTERIOUS TRIGGERING OF THE DRIVER'S SIDE SEATBELT SENSOR. THERE ARE AT LEAST 6 OTHER CASES THAT I COULD FIND. I REPORTED MY CASE TO HONDA CORPORATE, AND WAS INFORMED THAT NO RECALL OR EXTENDED WARRANTY EXISTED AS YET FOR THAT SENSOR. I HOPE THAT THE NHTSA WILL KEEP A RECORD OF COMPLAINTS ABOUT THIS SENSOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395445April 11, 2011
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2004 HONDA CIVIC EX SEDAN. THE CONTACT STATED THAT THE TRUNK WOULD NOT REMAIN LATCHED AND WOULD OPEN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE HAD BEEN ONGOING SINCE PURCHASE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SHORTLY AFTER AND WHILE ATTEMPTING TO CLOSE THE TRUNK, THE LATCH FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. HE CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393039March 28, 2011
AIR BAGS:FRONTAL
HONDA CIVIC 2004 DRIVERS AIRBAG FAILED TO DEPLOY, PASSENGERS SIDE DEPLOYED, EXTENSIVE DAMAGE TO FRONT DRIVERS SIDE OF CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10393214March 23, 2011
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
2004 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS *TGW THE LEFT TURN SIGNAL DID NOT CLICK BACK TO ITS ORIGINAL POSITION. THE DEALER FOUND AN INTERNAL FAILURE IN THE COMBINATION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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