Honda Accord Complaints (2014)

1,012 consumer complaints on file.

#10604828June 20, 2014
EXTERIOR LIGHTING
THE EXTERIOR PROJECTOR HEADLIGHTS ON THE 2014 HONDA ACCORD EX-L ARE VERY UNSAFE AS YOU CAN NOT SEE ABOVE THE BRAKE LINE. THERE ISN'T ANY AMBIANCE LIGHTING FROM THE FRONT OF THE CAR WHEN DRIVING. THIS MAKES IT VERY DIFFICULT TO SEE ANY PEDESTRIANS, BICYCLISTS, ANIMALS OR SIGNAGE THAT IS ABOVE OR ON THE SIDES OF THAT LINE. I BROUGHT IT INTO THE DEALERSHIP AND THEY CONFIRMED THE HEADLIGHTS ARE AIMED TO THEIR SPECIFICATIONS. I BROUGHT IN VIDEO THAT SHOWS THE ISSUE AND THE SERVICE MANAGER AGREED THAT THERE IS A PROBLEM BUT HONDA DOESN'T HAVE A SOLUTION. SHE NOTICED IT ON HER OWN CAR. ALSO AFTER TALKING TO OTHER 2014 HONDA OWNERS THEY ARE HAVING THE SAME PROBLEM AS I AM. I JUST DON'T KNOW HOW MANY WOULD COMPLAIN. I FIND THIS A SAFETY ISSUE WHICH MIGHT CAUSE ACCIDENTS OR EVEN DEATHS AND THOUGHT IT VITAL TO REPORT IT. I SENT THE COMPLAINT DIRECTLY TO HONDA AND THEY HAVE NO PLANS ON FIXING IT. I FEEL CAUGHT AS THERE ISN'T ANYTHING WE AS CONSUMERS CAN DO TO FIX IT ON A BRAND NEW CAR. PLEASE LOOK INTO THIS ISSUE BECAUSE I WOULD HATE TO READ THAT SOMEONE DIED BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598393June 15, 2014
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
ACCIDENT OCCURRED AT SOUTH HIGH SCHOOL ROAD AND WEST 25TH ST. INDIANAPOLIS, INDIANA. I WAS DRIVING NORTH INSIDE LANE OF 5 LANE HIGH SCHOOL ROAD. DRIVER AT FAULT CROSSED 2 NORTH BOUND LANES FOR SOUTH BOUND MIDDLE TURNING LANE FROM W 25TH STREET WHICH TEES INTO HIGH SCHOOL ROAD. I BROAD-SIDED DRIVER IN BACK SIDE DOOR/FENDER/TRUNK AREAS. THE AIRBAG EXPLODED AND SHEARED THE SKIN OFF MY RIGHT UNDER ARM. I WAS TAKEN TO THE HOSPITAL AND CONTINUE RECEIVING TREATMENT FROM MY DOCTOR. THIS CRASH INCIDENT SHOULD BE INCLUDED IN THE TAKATA AIR BAG INVESTIGATION CONDUCTED BY NHTSA AND HONDA SHOULD BE NOTIFIED OF THIS SAFETY DEFECT. *TR UPDATED 1/22/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597593June 11, 2014
ENGINE AND ENGINE COOLING
I PURCHASED A NEW HONDA ACCORD EX, 4 DOOR SEDAN ON MAY 26, 2014. ON JUNE 1, 2014, I WAS AT RED TRAFFIC LIGHT (ZERO MILE SPEED) AND CAR WAS IN DRIVE POSITION. I TRIED TO ADJUST THE TEMPERATURE, BUT BY MISTAKE I PRESSED THE START ENGINE SWITCH BUTTON INSTEAD OF CONTROLLING THE TEMPERATURE SWITCH, WHICH IS JUST NEXT TO ENGINE SWITCH. SURPRISINGLY THE RESULT WAS THAT MY CAR TURNED OFF. ON JUNE 2, 2014, I CONTACTED HONDA DIRECTLY AND THE REPRESENTATIVE INFORMED ME THAT EVEN IF YOU ARE AT STREET OR HIGHWAY SPEED AND IF YOU PRESS THE START SWITCH FOR 2 SECONDS, THE CAR ENGINE WILL TURN OFF AT WHATEVER THE SPEED OF CAR IS, RESULTING IN YOUR CAR SPEED CHANGE, IF YOU PRESS THE POWER SWITCH AND IT WILL TURN OFF YOUR ENGINE TO 0 MPH IN A MATTER OF A SECOND. I AM VERY SCARED ABOUT THIS SAFETY FEATURE AND NOW HAVE MANY CONCERNS, AS LISTED BELOW: 1.WHY IS THE START SWITCH SO CLOSE TO THE AIR-CONDITION CONTROL SWITCH? 2.THE ENGINE SHOULD NOT BE ABLE TO TURN OFF WHILE THE CAR IS IN DRIVING MODE. 3.SINCE ALL OF THE CONTROLS ARE BY RIGHT HAND, THE ENGINE SWITCH SHOULD BE INSTALLED ON THE LEFT HAND SIDE, SO IT CANNOT TURN OFF, EVEN BY MISTAKE, AND NO ONE IN THE CAR CAN REACH THIS SWITCH EXCEPT THE DRIVER. I HOPE YOU UNDERSTAND THAT A VERY IMPORTANT SAFETY FEATURE IS NEEDED PLEASE REPLY TO ME AT YOUR CONVENIENCE, THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597447June 10, 2014
VISIBILITY/WIPER, STRUCTURE
I CAN'T SEE CLEAR IMAGE ANY OBJECT BEHIND ME BECAUSE THE REAR WINDSHIELD ARE WAVINESS OR CURVING AROUND, STEAMY SEEMS LIKE YOU DRIVING IN A REAL HOT DESERT AREA. I AM WORRY ABOUT MY SAFETY BECAUSE IS HYBRID CAR EASY CATCH ON FIRE AND REAR WINDSHIELD ARE RIGHT ABOVE THE HUGE PACK OF BATTERY! THE SERVICE MANAGER OF HONDA CHECKED & SAID EVERY ACCORD HYBRID IS LIKE THAT ON THE WINDSHIELD BUT NOT ON REGULAR GAS ACCORD. HONDA CAN'T CHANGE IT BECAUSE IT MIGHT BE THE DESIGN OF THE HYBRID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597260June 9, 2014
ELECTRONIC STABILITY CONTROL (ESC)
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596002June 4, 2014
SEATS
2014 HONDA ACCORD EX-L. THIS IS THE MOST UNCOMFORTABLE DRIVER'S SEAT I HAVE EVER BEEN IN. I CAN NOT GET COMFORTABLE NO MATTER WHAT ADJUSTMENTS ARE MADE. I'M DEVELOPING EXTREME LOWER BACK PAIN AFTER EVERY DRIVE OF 20 MINUTES OR MORE. I DON'T KNOW IF IT'S THE HEADREST BEING TOO FAR FORWARD OR IF IT'S BECAUSE THERE IS A SMALL SPACE AT MY LOWER BACK BELOW THE LUMBAR SUPPORT THAT HAS NO PADDING OR NOT ENOUGH PADDING ON THE SEAT. THE SHORT TEST DRIVE PRIOR TO PURCHASE WAS NOT LONG ENOUGH TO REALIZE THERE WOULD BE A PROBLEM. . THE MAIN CONSUMER COMPLAINT FOR 2013 AND 2014 MODELS ARE THE SEATS. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2013/HONDA/ACCORD/SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592889May 20, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CARS FORWARD COLLISION WARNING SYSTEM IS NOT WORKING CONSISTENTLY, NOR CORRECTLY. WHEN IT WORKS IT GOES OFF AT ABOUT HALF A CAR LENGTH ONLY, NO MATTER HOW YOU ADJUST THE ALARM TO GO OFF, ONE CAR LENGTH, TWO CAR LENGTH, OR THREE CAR LENGTH. I HAVE REPORTED THIS TO HONDA, AND I DO HAVE A CASE NUMBER, AND HONDA DID SEND A AREA MANAGER TO CHECK THIS OUT. I STILL FEEL THAT THE SYSTEM DOES NOT WORK, IT IS NOT A DEALER PROBLEM, THIS IS OUR FIFTH HONDA. IF MORE CARS WITH THIS SYSTEM ARE PRODUCED AND LET OUT ON THE HIGHWAYS THERE WILL BE SOME MASSIVE ACCIDENTS. PLEASE HELP US CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592519May 19, 2014
STEERING
CAR IS PULLING TO THE LEFT AT MODERATE TO HIGH SPEEDS AND IT'S DRIVING ME CRAZY BECAUSE I TRAVEL 90% HIGHWAY AND IT'S NOT A SAFE SITUATION. THE CAR IS A 2014 ACCORD EX-L 4 WITH ONLY 1160 MILES. I'M BEGINNING TO SUSPECT THE GOODYEAR TIRES THAT CAME WITH IT AS I DROVE THE V6 VERSION WHICH COMES WITH MICHELINS AND I DIDN'T EXPERIENCE ANY PULLING. I ALSO DROVE ANOTHER NEW EX-L 4 CYL WITH GOODYEAR TIRES AND IT PULLED JUST LIKE MINE DOES. IT'S NOT PULLING BECAUSE OF THE CROWN IN THE ROAD. I'VE BEEN DRIVING CARS FOR 20 YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS. BEEN TO SHOP UNDER WARRANTY THREE TIMES. 1) ADJUSTED TIRE PRESSURE 2) FULL ALIGNMENT 3) FRESH SET OF GOODYEAR FUEL MAX TIRES. I DON'T THINK THESE ARE GOOD TIRES BUT THEY ARE OEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586701May 5, 2014
STRUCTURE:BODY:TRUNK LID
WE HAVE HAD OUR 2014 HONDA ACCORD FOR JUST OVER ONE MONTH. ALL OF OUR FAMILY MEMBERS HAVE BEEN HIT IN THE HEAD BY THE TRUNK. THE TRUNK DOES NOT STAY OPEN ON EVEN A MODEST GRADE, BUT DOES NOT FALL DOWN FOR SEVERAL SECONDS, ALLOWING PEOPLE TO LEAN INTO THE TRUNK BEFORE IT HITS THEM. MY DAUGHTER REQUIRED STITCHES TODAY FOR AN INJURY TO THE BRIDGE OF HER NOSE FROM THE TRUNK LID. I HAVE OWNED 15 CARS AND HAVE NEVER HAD ONE WHERE THE TRUNK LID WILL NOT REMAIN UP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10585261April 28, 2014
STEERING: STEERING WHEEL/HANDLE BAR
THE ABOVE REFERENCED VEHICLE HAS A LEATHER WRAPPED STEERING. DURING DAYS OF SEVERE COLD (0 DEGREES OR BELOW), THE STEERING WHEEL BECOMES EXTREMELY SLICK AND SOMETIMES DIFFICULT TO FIRMLY GRIP WITHOUT GLOVES. THERE WERE A FEW OCCASIONS WHEN I WAS MODERATELY CONCERNED ABOUT THE SAFE OPERATION OF THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584800April 25, 2014
EXTERIOR LIGHTING
FIRST TIME DROVE AT NIGHT 4/20/2014. HEADLIGHTS ARE ABSOLUTELY TERRIBLE, UNSAFE AND CANNOT POSSIBLY MEET US SAFETY STANDARDS. THEY SHINE, MAYBE 50 FEET ON A FLAT SURFACE. MUCH LESS WHEN GOING DOWNHILL. MORE WHEN GOING UPHILL. VERY, VERY DIFFICULT TO SEE STREET SIGNS, SUCH AS BEND IN ROAD, STOP AHEAD, ETC., PARKED CARS, PEDESTRIANS AND ANIMALS. THERE IS ACTUALLY A DEFINED HORIZONTAL LINE ABOUT HALF WAY TO 2/3 OF THE WAY DOWN THE WINDSHIELD WITH THE TOP PART OF THE WINDSHIELD BEING ANYWHERE FROM COMPLETELY BLACK TO DIMLY LIT DEPENDING ON AMBIENT LIGHTING.THIS IS MAKES IT VERY DIFFICULT AND VERY UNSAFE TO DRIVE AT NIGHT. TOOK CAR BACK TO DEALER ON 4/22/2014. THEY INFORMED US HEADLIGHTS WERE AIMED CORRECTLY. THE SERVICE MANAGER AT THE DEALERSHIP ALSO SAID HE HAS HAD OTHER COMPLAINTS, BUT DID NOT KNOW IF HONDA WAS WORKING ON A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584410April 23, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 HONDA ACCORD. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH ON THE HIGHWAY, A LOUD POP WAS HEARD. THE CONTACT DISCOVERED THAT THE GLASS FROM THE SUNROOF HAD SHATTERED AND IMPLODED INTO THE INTERIOR OF THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE OF VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583965April 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577010April 3, 2014
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS LIGHT COMES ON REGULARLY. TIRE PRESSURE IS INFLATED TO SPECS. DEALER HAS HAD THE CAR FOUR TIMES AND RESETS THE SETTING. SERVICE MANAGER INFORMS ME THIS 2014 CRV MODEL HAS A WELL KNOWN HISTORY OF THIS MALFUNCTION AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE PROBLEM. I TOLD HIM HONDA SHOULD PROVIDE OWNERS WITH A LOANER AUTO UNTIL THEY COME WITH A FIX, BUT HE SAYS THEY HAVE NOT AUTHORIZED THIS INTERIM SOLUTION. HAVE HAD THE CAR FOUR MONTHS. TOO LONG TO DRIVE A CAR WITH THIS SERIOUS DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574276March 23, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
HESITATION (UNEXPECTED ACCELERATION) OCCURS INTERMITTENTLY AT LOW SPEED. WHEN THE CAR IS AT A LOW SPEED AND MORE POWER IS NEEDED AND THE ACCELERATOR IS PRESSED THERE IS NO RESPONSE INITIALLY; ACCELERATOR IS THEN PRESSED MORE AND THE CAR THEN ACCELERATES MUCH MORE THAN WAS EXPECTED, RESULTING IN A JERKY, ON/OFF TYPE ACTION. I BELIEVE THIS COULD CAUSE AN ACCIDENT EITHER WHEN TRYING TO MERGE INTO TRAFFIC OR WHEN TRYING TO ACCELERATE GENTLY AND HAVING THE CAR ACCELERATE MORE THAN EXPECTED (IN A PARKING LOT OR HEAVY SLOW TRAFFIC ETC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573284March 18, 2014
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED NEW 2014 HONDA ACCORD ON 1/27/14 WITH 34 MILES. ON 1/31/14 WITH ONLY 117 MILES, I WAS ATTEMPTING TO PARK, PERHAPS 2 MPH WHEN ALL OF THE SUDDEN, THE CAR LUNGED FORWARD ON IT'S OWN WITH GREAT FORCE. I WAS APPX 5 FEET AWAY FROM STOPPING WHEN SUDDENLY THE AIRBAG DEPLOYED, THE CAR LUNGED, HIT THE CONCRETE STOP, JUMPED OVER AND STOPPED ONLY BY STEEL CABLES.THIS OCCURRED ON THE 4TH FLOOR (SPIRAL PARKING) . IF THE CABLE SYSTEM WERE NOT IN PLACE, I WOULD HAVE ENDED UP LANDING ON THE TOP OF THE CARS PARKED ON THE 3RD FLOOR. THIS ENTIRE INCIDENT OCCURRED IN 2 SECONDS OR LESS. I WAS COMPLETELY STRAIGHT IN LINE HAVING TURNED RIGHT FROM THE CENTRAL AISLE, ABOUT 5 FEET FROM THE CONCRETE BLOCK, TRAVELING NO MORE THAN 2 MPH. WITH NO WARNING, THE CAR LUNGED FORWARD, AIRBAG DEPLOYED AND SENT THE CAR INTO THE CABLES. I RECEIVED A BURN TO MY RIGHT HAND FROM THE AIRBAG AND WAS COMPLETELY AND UTTERLY IN SHOCK. I HAVE AN EXEMPLARY DRIVING HISTORY FOR 44 YEARS AND HAVE NEVER HAD ANYTHING SO TRAUMATIZING OCCUR EVER. AS I STATED, THIS OCCURRED SO QUICKLY AS I WAS ONLY 1-2 SECONDS FROM TURNING THE ENGINE OFF. IN REPORTING THIS ACCIDENT TO HONDA, THEY RECOMMENDED HAVING IT TOWED TO SEIDNER'S WITH WHOM THEY PARTNER WITH. THEY COMPLETED THE REPAIRS ON 3/1/14.THE DAMAGE WAS EXTENSIVE, $11,600 TO THE FRONT END, HOOD, ETC. THE CAR WAS AT THE COLLISION CENTER UNTIL 3/1/14. BECAUSE OF THE CLAIM I OPENED WITH HONDA, THEY INSPECTED THE CAR 3/10/14, HOWEVER ONLY MADE A HAND-WRITTEN NOTE THAT THEY TEST DROVE IT FOR 48 MILES, NOTING "NO DEFECTS IN MECHANICAL INSPECTION, NO REPAIRS RECOMMENDED." I AM UTTERLY TERRIFIED THAT THIS COULD OCCUR AGAIN. PLEASE, CAN YOU DIRECT ME AS TO WHAT I CAN DO TO ENSURE THAT THIS NEVER RECURS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10567877March 7, 2014
SEATS
HELLO. I ALREADY POSTED MY PROBLEM WITH HEAD-REST FOR THE PILOT SEAT CAUSING NECK PAIN WHILE DRIVING AS THE HEAD-REST ALWAYS, REGARDLESS THE HOW WE SET SEAT POSITION, PUSHES THE HEAD FORWARD IN A C POSITION CAUSING THE NECK PAIN. I CAN'T DRIVE A CAR WITH THIS CONSTANT PAIN!. TODAY, I READ ABOUT THE COMPLAINS FOR THE 2013 AND 2014 HONDA ACCORD. THE CATEGORY WITH MORE COMPLAINS FOR BOTH YEARS IS THE SEAT CATEGORY! I CAN'T BELIEVE THAT NHTSA HAS DONE NOTHING REGARDING THIS ISSUE TO RESOLVE IT. WOULD YOU PLEASE TAKE INTO YOUR CONSIDERATIONS OURS CONSUMERS' COMPLAINS REGARDING NOT ABLE TO DRIVE A CAR WITH THIS IMPORTANT ISSUE? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567478March 5, 2014
SEATS
HEAD-REST PROBLEM -> NECK PAIN. AFTER DRIVING A FEW MILES, I NOTICE THAT NO MATTER WHICH POSITION I SELECTED THE PILOT'S SEAT , MY HEAD IS ALWAYS PUSHED FORWARD MAKING A NECK PAIN. I TRIED TO ADJUSTED THE HEAD-REST WITH THE DIFFERENT POSITIONS I COULD MAKE MY NECK FEEL BETTER IN ALL I STILL CAN'T MAKE NECK PAIN GO AWAY EVERY TIME I DRIVE IT. IT'S REALLY PAINFUL MY HEAD IS ALWAYS LEANING FORWARD NO MATTER HOW I ADJUST THE HEAD-REST. THIS IS THE SAME PROBLEM I HAD FOR FORD-F150 TRUCK, THE HEAD REST ARE TOO BIG THUS MAKING ALWAYS THE HEAD LEAN FORWARD AND CAUSING ME A NEXT PROBLEM. IN BOTH VEHICLE, IT'S THE SAME. I CAN'T DRIVE COMFORTABLE!!!! WITHOUT STARTING TO FEEL THE NECK PAIN RIGHT AND FEEL MY HEAD IS BEING PUSHED FORWARD. PLEASE HAVE HONDA AND OTHER MANUFACTURES REVIEW AND ADD A HEAD-REST ADJUSTMENT FEATURE TO THE HEAD-REST SO THAT WE CAN PUSH BACK THE HEAD-REST A LITTLE BACKWARDS TO ALLOW THE NECK/HEAD REST COMFORTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567511March 5, 2014
POWER TRAIN
VERY ANNOYING RUMBLING/VIBRATION THAT OCCURS IN THE 1700-2000 RPM RANGE WHEN THE VARIABLE CYLINDER MANAGEMENT ENGAGES. THE SEVERE IMBALANCE OF RUNNING ON ONLY 3 CYLINDERS TRANSMITS A DISTRACTING RUMBLING/ROARING VIBRATION INTO THE COCKPIT OF THE CAR. WHEN I ORIGINALLY TEST DROVE THE CAR, I DID SO IN STOP-IN-GO TRAFFIC AND ALSO BRIEFLY ON THE INTERSTATE, AND DID NOT DETECT THIS PHENOMENON UNTIL I HAD PURCHASED THE VEHICLE. AFTER EXPERIENCING THIS VIBRATION, I WROTE A DETAILED LETTER TO THE PRESIDENT OF AMERICAN HONDA REGARDING MY UNHAPPINESS. A COLLEAGUE OF HIS, NAMED [XXX], CONTACTED ME BUT OFFERED NO HELP. SHE ACKNOWLEDGED RECEIVING MY LETTER AND SAID THAT IT WOULD GO ON FILE. I ASKED IF IT WERE POSSIBLE TO DISENGAGE THE VARIABLE MANAGEMENT SYSTEM, BUT [XXX] SAID THAT HONDA DOES NOT RECOMMEND THAT. I ASKED IF AMERICAN HONDA WOULD ALLOW ME TO SWAP BY NEW 2014 HONDA ACCORD EX-L V6 FOR A 4-CYLINDER EX-L, BUT [XXX] SAID THAT WOULD HAVE TO BE BETWEEN MY DEALER AND ME. I WILL NEVER PURCHASE A HONDA V6 AGAIN AS LONG AS IT HAS ANY FORM OF VARIABLE CYLINDER MANAGEMENT (VCM). I FEEL THAT IT IS IMPORTANT TO GO ON RECORD REGARDING THIS MATTER. I HAVE BEEN A LOYAL HONDA OWNER FOR THE LAST 30+ YEARS AND HAVE OWNED 5 NEW HONDA VEHICLES OVER THAT PERIOD OF TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565766February 25, 2014
VISIBILITY/WIPER, EXTERIOR LIGHTING
SECOND DAY I HAD THE VEHICLE I WAS DRIVING AT NIGHT AND HAD NO ISSUES ON THE HIGHWAY BUT TURNING ONTO A RURAL HIGHWAY WITH NO LIGHTS I FOUND THAT THE VISIBILITY THRU THE WINDSHIELD WAS RELEGATED TO THE BOTTOM THIRD. THE REST OF THE WINDSHIELD APPEARED DARK AND ALMOST IMPOSSIBLE TO SEE THRU. I CONTACTED THE DEALER AND RETURNED THE VEHICLE AND WAS TOLD THAT WHAT I ENCOUNTERED WAS NORMAL BECAUSE HONDA USES A LOOK DOWN HEADLIGHT SYSTEM, IN FACT THE SERVICE MANAGER SAID HIS WIFE ONLY DROVE WITH THE BRITES ON IN DARK AREAS BECAUSE SHE COULD NOT SEE THRU THE WINDSHIELD. I SAID THIS WAS UNACCEPTABLE AND THE SERVICE MANAGER SAID HE COULD TRY TO MITIGATE THE EFFECTS BY RAISING THE HEADLIGHT ADJUSTMENT, BUT HE WARNED ME THAT AT SOME POINT THE HEADLIGHTS MIGHT BLIND ONCOMING TRAFFIC. HE RAISED THE LEVEL OF THE LIGHTS AND I THEN INSPECTED THE RESULTS LATER THAT NIGHT. I FOUND THAT I HAD ALMOST HALF OF THE WINDSHIELD CLEAR AND THE REST WAS SHADED VERY DARK. I BELIEVE THAT THIS IS A SAFETY DEFECT IN THIS VEHICLE AND I HAVE ASKED THE DEALER TO MAKE REPAIRS. SO FAR THERE SEEMS TO BE NO REPAIR AVAILABLE. I DRIVE A LOT ON THESE BACK ROADS AND I HOPE I WILL NOT HAVE AN ACCIDENT BECAUSE OF THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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