GMC Yukon Complaints

871 consumer complaints on file.

#11485738September 21, 2022
STEERING
After pulling out from parking lot into roadway, steering wheel locked up (right) and vehicle proceeded uncontrolled into a telephone pole - injuring driver. Driver stage 1 & 2 together with seatbelt pretensioner deployed upon impact. No warning lamps or defect symptoms prior to time of failure. Inspection revealed DTC codes for power steering of U0420:00 (invalid data received from power steering module) and U3000:49 (control module internal malfunction). Scanner evidences power steering position sensor data not being reported. Vehicle VIN indicates that it was included in NHTSA recall 21V455000. Power Steering Component Part Nos: 85103817, 848935231 and 85116776.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484954September 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I had just left the house driving through my neighborhood at about 35 MPH when for no reason the emergency braking engaged. The road was deserted, no other vehicles, pedestrians, dogs or objects in roadway. There was a momentary red dash alert, but I didn't have time to read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484699September 15, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On September 9th at approximately 5:00 pm, my wife and I left Augusta and headed to Atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in Atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at John Miles Chevrolet Buick GMC in Conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "Conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483754September 9, 2022
ENGINE
Total Engine Failure. Cause UNKNOWN, Driving on highway from family vacation. For 1-2 miles prior to incident car begins running rough, High RPMs, Engine pressure rising. Receive a warning on dash. 'Engine shutting down. No prior warnings or issues in the vehicle life. Pull over' Engine will not restart. Have to call two tow drivers, neither are able to get engine into neutral to tow. Second tow driver uses makeshift skids to pull car onto tow truck. Is towed to nearest GMC dealer. At next business day the car is inspected and prognosis is total engine failure. This was a 2021 just over a year old with 22,000 miles. Vehicle shut down every person in vehicle could have been injured if we had been unable to pull over to a safe location, were driving 70mph on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478531August 10, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 GMC Yukon. The contact stated that after starting the engine, the instrument panel display would not turn on. During the failure, safety features such as the speedometer and fuel gauge were not available to the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who performed a software update but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477200August 2, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On a road trip out of state we stopped for gas. We got back on the road and few miles out the car suddenly slowed and gave a message on the screen something about acceleration. We pulled over and next the reverse didn’t work. We stayed overnight then next day the reverse still did not work. We were able to place in drive and continue on but we don’t have fully functioning reverse mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474881July 20, 2022
ENGINE
July 5, 2022. Engine Lifter Failure. While driving my new 2022 Yukon Denali (with only 14,400 miles on it), I made a right hand turn into a parking lot. The engine just shut off. No warning lights ever came on. The only thing I had noticed was some unknown noise when I started up the truck and getting underway. The sound promptly went away. I attempted to restart the engine but it would not even turn over. My vehicle was blocking the driveway to the parking lot, creating a traffic hazard on a major street. I had the vehicle towed to a GM dealer who determined the next day that engine had failed due to a known lifter problem. The head mechanic was able to get the truck restarted and the same issue replicated itself. The mechanic received approval to replace the entire engine assembly, but it is on back order. There is no ETA to when the parts will be available. I am fortunate that the vehicle did not shut down in a lane of traffic, on the freeway, or out in the desert or mountains. From my research, this issue with the engine lifters in the 6.2 liter engine has been known by GM for well over 10 years. The engine needs to be recalled and the lifter issue corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472298July 5, 2022
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Vehicle has been in for repair on (4) separate occasions for the same issue. Without warning, several error messages will pop up indicating problems with power steering, suspension, air bags, etc. In all there are 7 or 8 different error messages that all appear at once, but as soon as they do appear the power steering stops working. This has happened both from a cold start and while driving. In total the vehicle has lost power steering on 12-15 separate occasions. The service department at the dealership has had a hard time diagnosing the problem, but recently said that a faulty serial gateway module was to blame. After waiting 1.5 months for a replacement part, I was told that the repair had been made and the vehicle was ready for pick up. Within 5 minutes of leaving the dealership the power steering failed again while driving, forcing me off to the side of a busy road. The same 7-8 error messages appeared on the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466147May 25, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2021 GMC Yukon. The contact stated that while the vehicle was idling in a drive-thru, the vehicle lost motive power and stalled. The contact stated that no warning lights were illuminated. The contact stated that he was able to restart the vehicle and drove the vehicle with no issues however, the next day the failure recurred. The vehicle was towed to the dealer where the failure was diagnosed as a power control module malfunction. The contact stated that the power control module was replaced under warranty. The contact stated that failure recurred several weeks later. The vehicle was towed back to the dealer where the failure was unable to be replicated. The vehicle was test-driven at the dealer for about 50 miles and no repairs were completed. The contact stated that the failure recurred for the third time and was awaiting a tow to the dealer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the contact was unsure if the vehicle was included or had been previously repaired under the recall. The manufacturer was notified of the failure and a case was opened. The contact stated that he was awaiting a call back from the manufacturer. The approximate failure mileage was 5,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461919April 23, 2022
ENGINE
We have a 2021 Yukon Denali. It has just over 12,000 miles on it. My wife called me In a frenzy today saying the motor was making a poping noise and it was pulling her on the interstate. She was very concered, but managed to make it home From Her 15 mile exit. When she got home, it was evident that the lifters are to blame For This incident. GMC needs to recall all these 2021 GMC Yukons with all these lifter problems. Very unsafe. We plan on getting rid of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457792March 22, 2022
ENGINE, SUSPENSION, LANE DEPARTURE: BLIND SPOT DETECTION
My blind spot warning light and signal doesnt work all the time. for example, if a pass a car, or a car passes me at a speed of more than 5 miles per hour, there is no notification from the blind spot warning light in the mirror, or an audalble signale either. i have taken the car to the GMC dealership 3 times and i was told that is normal, and nothing is wrong. I own other GMC models and i have never experianced this intermitant issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455742March 8, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451038February 8, 2022
AIR BAGS, ELECTRICAL SYSTEM
Purchased the vehicle brand new on 12/3/21. On 12/21/21 vehicle started to display 'Service Safety Restraint System' and Airbag light was on. Also, all controls on the overhead console (sunroof, sunroof shade, MAP lights, rear access control, auto folding seat control) were no longer working. The passenger airbag light on the overhead console that notifies if the airbag is on or off was also no longer lighting up. The interior overhead lights in all 3 rows of the vehicle are not working and the fold down mirror lights are not working. I contacted my local dealership and they said the overhead console had failed and was the cause of the issues. They stated they had ordered the part and that I could come pickup my vehicle. They did state the part was backordered and it could be weeks before the part arrived. I asked if the vehicle was safe to drive as the airbag light was on, the passenger airbag light was no longer lit up, and the 'Service Safety Restraint System' error continued to display. They stated they could not guarantee that the airbag system was functioning properly, but I could still come get the vehicle. I asked if they had a loaner vehicle they could provide me with as I was concerned about the airbag system not functioning properly and they stated they did not have any loaner vehicles. I have contacted the dealership several times to see if there are any updates on the part and they have told me the part is still backordered and have no ETA of when the part may be in. So, I have been driving around in a vehicle for almost two months that has non-functioning airbags. This is a significant safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438090October 25, 2021
SERVICE BRAKES
On Friday October 22, 2021 around 7:20am as I was driving my children to school I was driving around 40 mph when suddenly I received an alert on the dashboard saying “brake system fail”, I then proceeded to brake to make sure my breaks were working when I noticed they did not work. I then started pumping the gas pedal repeatedly to make the vehicle stop. My car was not stopping and my children and I panicked and started crying. As I was getting closer to a vehicle and ready to crash I swerved the vehicle to the right where it was just an empty lot. I continue to press and pump the brakes until the vehicle came to a complete stop. I took pictures of the dash board once the vehicle was completely off. My Vehicle was towed to my house shortly after. I refuse to drive that vehicle after the terrible experience that jeopardize the life of my children and myself. We have suffered emotional distress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436452October 12, 2021
AIR BAGS
The contact owns a 2021 GMC Yukon. The contact stated while stopped on the highway a Crown Victoria crashed into the rear driver's quarter panel and a Honda Civic crashed into the front bumper of the vehicle. The air bags failed to deploy. There was a police report filed. There was no reported fire. The contact sustained pain and medical attention was provided. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but, no further assistance was provided. The failure mileage was approximately 7,000. The contact stated there was visible damage to the rear axle and fuel tank.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11435331October 4, 2021
ENGINE
Engine failed on my new vehicle. GM is aware of faulty lifters produced over roughly a 3 month period. My vehicle has been confirmed to have those faulty batch lifters. At this time GM is only replacing lifters on the side of the engine that failed. The local dealership is having 2-3 of these come into the service shop per day. This is a major problem and I am being told it could be 2 months before I get my vehicle back. When I get the vehicle back I want it fixed properly and safe to drive. I don't want my family broken down on the side of the road due to GM knowingly not replacing a faulty product let alone the inconvenience of not having the vehicle again for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434850September 29, 2021
UNKNOWN OR OTHER
A/C system draining into drivers side floor area. Water from the A/C system is not draining properly and causing water to collect under the carpet on drivers side, leading to mold, bacteria and potentially harmful to people with respiratory issues. After researching various Internet forums, this seems to be a common issue in 2021 Yukon and Tahoes. The dealership will be investigating the issue tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432298September 9, 2021
ENGINE
GMC Yukon Denali SUV 2021, push rods and lifters in motor are bad, this could have cause an accident due to SUV stopping in traffic or on the highway. Please help with this safety issue. The GMC Denali SUV 2021 only has 7000 miles on it, it new. I thank you in advance for you support. Regards George L Patterson
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430208August 23, 2021
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, AIR BAGS
The contact rented a 2021 GMC Yukon. The contact was driving at 75mph, the contact stated they felt the steering wheel was moving independently causing the vehicle to veer in the opposite direction. Both hands were required in order to control the steering wheel. The contact attempted to avoid a large puddle, the vehicle independently veered to the right causing a crash with a curb and crossed an exit ramp which caused the vehicle to crash then into an embankment and into a ditch. This caused damage to the front passenger side tire of the vehicle. The side air bags did deploy but not the front driver or passenger side airbag did not deploy. No warning lights illuminated from the vehicle. The medical treatment was at the scene in which they checked the contact father in- law and their baby and took them to the hospital by ambulance with the contact's wife who was also in the vehicle. The contact also sustained a cut from the airbag being deployed, the contact wife also had bruises to their upper chest and leg, The contact father-in-law was also injured with his upper body and also a small rash on their face when the side airbag was deployed, as well the contact mother-in-law has complained of a headache. A police report was filed. The vehicle was towed from the scene to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 16,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11427458August 2, 2021
TIRES
The contact owns a 2012 GMC Yukon equipped with Cooper Tires, Tire Line: Discoverer HTP, Tire Size: 275/55/R20, DOT number: Not Available. The contact stated that while inspecting the tires, the rear driver’s and passenger’s side tires had visible bulges. The tires were not replaced. The dealer was not made aware of the failure. The contact attempted to contact the manufacturer but was not able to reach a live representative. The failure mileage was 116,224.The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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