GMC Yukon Complaints

871 consumer complaints on file.

#11577128March 13, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576457March 10, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572679February 19, 2024
POWER TRAIN
Car started making strange noises in the rear portion and was not driving as it normally would. Proceeded to take the vehicle to a GMC service dept. and was told the rear differential is close to failure and is "shot" and needs to be replaced. The service representative advised us to not drive the vehicle because it is unsafe to operate. Upon investigating it appears there was a recall for 2021 Yukon's for this same issue however this VIN number was not included in the recall but it appears this is the same issue. My vehicle remains at the service center waiting for the "differential assembly" to be replaced but it is currently on backorder and we were given no time frame of when this will be resolved or when the parts will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572450February 16, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570426February 6, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569543February 2, 2024
ENGINE
The contact owns a 2022 GMC Yukon. The contact stated while driving 75 MPH, several unknown warning lights illuminated on the instrument panel and the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that the vehicle was not drivable and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warranty expiring. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569524February 2, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FUEL PUMP POWER CONTROL MODULE SKU NUMBER 13537053 brand new GMC denali less than 9000 miles had serviced for 5 previous recalls drove for a week. Truck completely shut down on road no power will cause serious or death if person is on highway as engine turns off and car shuts down due to electric shift cant put car in neutral not even with key from key fob so if get vehicle towed cant even shift into neutral big fail on gm part and will cause major issues as vehicle just shuts off do to this issue no service light. Major accident waiting to habit and back ordered parts on a expensive machine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569064January 31, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567953January 26, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
20221 GMC Yukon Denali Suddenly comes to a stop ,” it brakes hard “ It acts like when you are almost gonna hit someone and brakes engage so hard. Jerks everyone to the front !no other lights coming on or anything else! For now it’s been doing it at slow speed , really don’t wanna experience it at a high speed , pls help these vehicles are so expensive to be dealing with this . This is my wife and kids vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567126January 22, 2024
ENGINE
My family and I purchased this vehicle brand new in August 2021. We live in Phoenix Arizona and bought it from Earnhardt Buick & GMA in Mesa, AZ. While driving the vehicle in the last few weeks I personally could smell a strong odor of fumes in the cabin when the A/C or Heater were on. After a few days of noticing it my nose got numb to the odor as I dismissed it and kept driving the vehicle. After about a week, I had my two kids in the vehicle, they both noticed and made comments on how strong the odor of fumes were. We decided to not utilize the A/C or the Heater and contacted the dealer for investigation and repairs. This is a very serious health hazard as I and my family were exposed to exhaust fumes entering the cabin. For a few days and nights I suffered headaches and some dizziness as I was driving mostly the vehicle. We did take it to Earnhardt Buick & GMA in Mesa, AZ for investigation and repair. The maintenance supervisor confirmed that indeed somehow the exhaust had some crack that allowed fumes to enter the ventilation system. The Vehicle is now under repair at the dealership. I was notified by the maintenance advisor that this defect would not be cover under warranty as the vehicle is out of manufacture warranty. I Also had purchased an extended warranty (Platinum) which they had stated "bumper to bumper", but this also does not cover the manufactures defect. There were no warning lights associated with this problem. I would strongly recommend that inspections be made, especially if some drivers have problem with smell and odors. This is a big health hazard. Thank you for your attention. [XXX] . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564320January 9, 2024
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560933December 19, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560095December 14, 2023
POWER TRAIN
Drive shaft fell out of the vehicle while pulling out of a parking lot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557027November 27, 2023
ENGINE
On Monday, November 20, 2023, I was operating my vehicle on Interstate 80 in western Nebraska when suddenly and without any notice, apparently an engine lifter in cylinder 8 failed causing the vehicle to lose power while in heavy semi-truck traffic, while operating at approximately 80 mph, forcing me to avoid a collision. Since the incident, I have become aware that this is a known problem with GMC, and that they have extended their power train warranty under certain circumstances because so many engine lifters are failing, many without notice or warning. My vehicle is serviced every 6,000 miles at a GM dealer and also operates the OnStar system. Neither the dealer nor OnStar detected the failure or warned me of any issues that cause a stall while in traffic. Fortunately, I am an experienced driver and was able to safely pull the vehicle off the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556380November 21, 2023
FUEL/PROPULSION SYSTEM, ENGINE
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555294November 15, 2023
SEATS
The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553511November 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2 different times I have been driving once at a high speed of 70 on the highway and then driving 15-20 miles an hour today my automatic braking engaged and threw me forward which is a very scary feeling. I have not taken it in for service for that as it had only happened once a few months ago and there have been no warning lamps indicating an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550593October 18, 2023
FUEL/PROPULSION SYSTEM
While driving at a low speed the vehicle suddenly hesitated, loss power and shut off. After several unsuccessful attempts to restart I had to have the vehicle towed to a local GM dealership. Their assessment was that the Fuel Pump Control Module was the cause but but my VIN was not associated with recall NHTSA Campaign Number: 21V739000 and they will not cover the replacement of the module that is now nearly impossible to get a replacement part for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547958October 3, 2023
FUEL/PROPULSION SYSTEM
Car suddenly turned off while driving. Thankfully I was only going approx 10 miles an hour. Screen asked to restart engine but it would not start. Got stuck literally in the middle of road. Was not able to put into neutral to remove from roadway. The assessment from GMC dealer was a failed fuel pump control module. 900 miles outside of warranty. This could have been a much more serious and dangerous situation if I had been traveling on a busy highway at a much higher speed. This should be investigated further as my car is just now 2 years old and well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547668October 2, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon