GMC Yukon XL Complaints (2014)

11 consumer complaints on file.

#11678148August 4, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
The contact's wife owns a 2014 GMC Yukon XL. The contact stated that on several occasions, the vehicle failed to start with the key in the ignition. The failure persisted and a yellow anti-theft warning symbol was displayed on the instrument panel. The contact stated that on one occasion the vehicle failed to start after several attempts and the contact became trapped inside the vehicle for approximately 5-6 minutes and was unable to unlock or open the doors. The contact attempted to use the remote and the key to unlock the doors but there was no electrical functions available. The contact stated that the temperature was very hot inside the vehicle, and he was starting to be deprived of oxygen due to the excessive heat. The contact’s wife who was inside the residence was able to unlock the vehicle from outside after several attempts of pressing and pushing the door handle, the key, and the remote. The contact stated that after the door was unlocked, the contact jiggled the key inside the ignition switch and the vehicle started. Medical attention was not needed; however, the contact stated that the failure could have been fatal if he did not have the cellphone to call for assistance. The contact eventually restarted the vehicle and drove to the dealer. The contact was provided a diagnostic fee and the vehicle remained with the dealer. The manufacturer was not yet notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,079.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11533199July 19, 2023
AIR BAGS
Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217024May 31, 2019
UNKNOWN OR OTHER
CRACKED DASHBOARD. ONE CRACK OVER THE DRIVERS SIDE DASH ONE ALSO ON THE PASSENGER SIDE JUST ABOVE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153615November 25, 2018
SERVICE BRAKES
WAS INVOLVED IN AN ACCIDENT UNABLE TO STOP IN TIME. UNINOW IF THIS IS RELATED TO THE BRAKE POTENTIAL RECALL BUT I HAVE NOTICED POTENTIAL STOPING DISTANCE CHANGES WHEN USING THE VEHICLE FOR LONG PERIODS I ASSUME IT IS JUST FROM USE. FIGURED THIS INFORMATION WOULD BE USEFUL WITH THE CURRENT INVESTIGATION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11129675September 15, 2018
UNKNOWN OR OTHER
DASHBOARD CRACKED ON CORNER OF AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124603September 5, 2018
UNKNOWN OR OTHER
THIS WILL BE THE 3RD TIME IN THE LAST 4 YEARS I HAVE EXPERIENCED MY YUKON XL 2004 MODEL COMPLETELY SHUTTING DOWN WHILE ALL 3 TIMES DRIVING ON THE HIGHWAY AT A SPEED AVERAGE OF 65 MPH. WITH NO WARNING AT ALL. ALL 3 TIMES HAVE BEEN WHILE DRIVING THIS VEHICLE OVER A 4 HOUR PERIOD FOR FAMILY VACATION. MOST RECENTLY WAS THIS PAST LABOR DAY WEEKEND. WE HAVE REPLACED SENSORS, FUEL PUMP, AND MOST RECENTLY HAD THE ENGINE REPLACED WHICH IS WHY I KNOW FOR CERTAIN IT CANNOT BE RELATED TO ANY OF THE ABOVE. THANKFULLY I WAS NEAR A EXIT RAMP EACH TIME AND WAS ABLE TO PULL OVER SAFELY. ALL 3 TIMES I HAVE WAITED ABOUT 15 MINUTES AND THE CAR WILL START BACK UP -AND NO ONE SEEMS TO KNOW WHAT IS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092310May 7, 2018
UNKNOWN OR OTHER
MY DASH BOARD CRACKED ABOVE INSTRUMENT PANEL, WHILE PULLING OUT OF PARKING LOT AT WORK. 4 YEARS OLD 46,800 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021126September 1, 2017
UNKNOWN OR OTHER
THERE ARE 2 CRACKS IN THE DASHBOARD, 1 ABOVE THE STEERING WHEEL INSTRUMENT PANEL AND ONE AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THEY APPEARED OUT OF NOWHERE AND WITHOUT ANY ACCOMPANYING MOTOR VEHICLE CRASH OR OTHER PHYSICAL CAUSE. I FOUND THE CRACKS AS I WAS WIPING THE DASHBOARD OFF WITH A MICROFIBER TOWEL. THE CRACK OVER THE INSTRUMENT PANEL GREW APPROXIMATELY 3 INCHES WHILE I WAS DRIVING TO THE DEALERSHIP. I WAS TOLD THAT SINCE MY WARRANTY WAS EXPIRED (EXPIRED ON 12/06/2016) AND I WAS OVER THE WARRANTY MILEAGE (MY MILEAGE WAS 36180, WARRANTY ONLY GOOD FOR 36000) THAT MY VEHICLE WAS NOT COVERED AND I WOULD HAVE TO PAY OVER $1800 + TAX TO REPLACE. I HAVE SEARCHED ONLINE AND FOUND SIMILAR GM VEHICLES HAVE HAD THE SAME PROBLEM, AND WITH CRACKS IN THE EXACT SAME PLACE. THIS IS A VEHICLE DEFECT AND GIVEN THE FACT THAT IT'S SO CLOSE TO THE PASSENGER SIDE AIRBAG PRESENTS A SAFETY CONCERN THAT THE WHOLE DASHBOARD COULD BE DISLODGED AND BECOME A FLYING HAZARD SHOULD THE AIRBAG INFLATE DURING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945793January 17, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 GMC YUKON XL. WHILE STATIONARY, THE VEHICLE LOCKED ON ITS OWN WHILE A CHILD WAS IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910380October 6, 2016
VEHICLE SPEED CONTROL
2014 GMC YUKON. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND BRAKE SYSTEM FAILURE. *SMD THE CONSUMER STATED WHEN HE EXITED OUT OF A PARKING LOT, HE MAE A RIGHT TURN AND WHEN HE ATTEMPTED TO ACCELERATE, THE VEHICLE WENT INTO LOW GEAR AND TOOK OFF DOWN THE FREEWAY. HE RELEASED THE RELEASED THE ACCELERATOR SOME, BUT THE VEHICLE DID NOT STOP. THE CONSUMER STOMPED ON THE BRAKE, BUT TO NO AVAIL. THE CONSUMER THEN NOTICED THE CRUISE CONTROL WAS ACTIVATED, BUT IT WASN'T ACTIVATED BY HIM. SO HE DEACTIVATED THE CRUISE CONTROL THE VEHICLE FINALLY SETTLED DOWN AND STOPPED ACCELERATING AND HE WAS ABLE TO REGAIN CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711913April 21, 2015
AIR BAGS, SERVICE BRAKES
AFTER SWITCHING TO PASSING LANE AND SEEING TRAFFIC IN LANE AT STANDSTILL I SWIFTLY JAMMED ON BRAKE PEDAL. BRAKES FAILED TO PROVIDE ADEQUATE STOPPING ABILITY AS THOUGH THEY WERE COATED WITH GREASE. DESPITE HAVING WELL IN EXCESS OF 100 FT THE VEHICLE WOULD NOT STOP. REAR ENDED VEHICLE IN FRONT WITH ABOUT 12K IN DAMAGE TO FRONT OF THE VEHICLE. AIR BAGS DID NOT DEPLOY. ORIGINAL ROTORS AND PADS WERE REPLACED AFTER EXPERIENCING SEVERE BRAKE FADING WHEN HOT PRIOR TO ACCIDENT. DRILLED AND SLOTTED RACING ROTORS WERE INSTALLED. AFTER THE VEHICLE WAS REPAIRED AND PLACED BACK ON THE ROAD, I TESTED WITH THE SAME BRAKES WITH A HARD STOP FROM 80 MPH. THE BRAKES WORKED SO WELL THE FORCE OF THE STOP WAS PULLING ME OFF MY SEAT. SEVERAL WEEKS LATER, I WAS CUT OFF BY ANOTHER DRIVER ON THE HIGHWAY DOING ABOUT 40MPH LESS THAN I WAS. I JAMMED ON THE BRAKES AND AGAIN THERE WAS INSUFFICIENT BRAKING LIKE BEFORE EXCEPT NO COLLISION. ONCE MORE I TESTED AT A HARD BRAKE FROM 80 MPH AND AGAIN IT STOPPED EXTREMELY WELL. APPARENTLY THE FAILURE OF SUFFICIENT BRAKING CAME WITH APPLICATION OF ABS SYSTEM OTHERWISE THE STOPPING POWER WAS EXCEPTIONAL. I STRONGLY URGE INVESTIGATION OF GM ABS BRAKING. I AM A PROFESSIONAL DRIVER WITH IN EXCESS OF 4 MILLION MILES WITH ALL CLASSES OF VEHICLES IN ALL EXTREMES. THE WORST DAMAGE I EVER HAD ON THE HIGHWAY WAS A BROKEN HEADLIGHT IN 1975 UNTIL THIS ACCIDENT. THE ACCIDENT SHOULD NOT HAVE HAPPENED AS MY REACTION WAS TIMELY AND THE DISTANCE TO STOP MORE THAN ADEQUATE. THE AIR BAGS FAILED TO DEPLOY DESPITE THE ENTIRE NOSE OF THE VEHICLE BEING DESTROYED AND PUSHED BACK TO THE ENGINE BLOCK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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