GMC Yukon XL Complaints (2012)

18 consumer complaints on file.

#11557861December 1, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2012 GMC Yukon XL. The contact stated that while in a parking lot, the contact attempted to shift the vehicle into drive however, the transmission failed to shift into gear. The contact stated that the gear shifter cable had detached. There were no warning lights illuminated. The contact called the dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 248,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414353April 28, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2012 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ 85023) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS BATTERY RELATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398112February 26, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 GMC YUKON XL. THE CONTACT STATED THE DASHBOARD WAS CRACKED IN THREE PLACES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALLEN GMC (28332 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 391-9094) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340999July 22, 2020
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC YUKON XL 1500. THE CONTACT STATED THAT THE LIFTGATE FAILED TO CLOSE UPON PRESSING THE LIFTGATE BUTTON. THE CONTACT WOULD HAVE TO CLOSE THE LIFTGATE MANUALLY. ADDITIONALLY, THE LIFTGATE OCCASIONALLY CLOSED AFTER BEING OPENED, STRIKING THE OCCUPANT. THERE WAS NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO LUKE FRUIA MOTORS (2645 BARNARD RD, BROWNSVILLE, TX 78520) WHERE SHE WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY REFERRED HER BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170805January 18, 2019
AIR BAGS, STRUCTURE:BODY
DASH HAS 2 CRACKS. ONE ABOVE SPEEDOMETER. THE OTHER IS CRACKED ON THE TOP LEFT CORNER OF THE DASH THAT SURROUNDS THE PASSENGER AIRBAG. VEHICLE WAS PURCHASED 1/16/19. I AM SIMPLY ADDING MINE TO THE LARGE VOLUME OF COMPLAINTS BECAUSE I BELIEVE IT MAY BE A SAFETY HAZARD. NOT SURE HOW LONG IT HAS BEEN THERE, BUT THIS VEHICLE WAS EXTREMELY WELL MAINTAINED AND GARAGED IT'S WHOLE LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139924October 12, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
REAR BRAKE LIGHTS ARE INOPERABLE. DEALER SAYS ASSEMBLIES MUST BE REPLACED AT $2K. SEEMS TO BE A WIDESPREAD ISSUE AND AN EXTREME SAFETY ISSUE. PLEASE ENSURE GMC RECALLS AND REPAIRS THIS WIDESPREAD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119259August 10, 2018
AIR BAGS, UNKNOWN OR OTHER
ABOUT ONE YEAR AGO WE NOTICED A SMALL CRACK AT THE CORNER OF THE 'LID' TO THE PASSENGER SEAT AIR BAG. NOW WE HAVE A CRACK AT THE HUMP OF THE STEERING WHEEL THIS IS A HUGE SAFETY CONCERN TO US AS IT COULD RESULT IN TERRIBLE INJURY IN ANY NUMBER OF WAYS. 1THE AIR BAG COULD EXPLODE AT ANY TIME DUE TO THE CRACK IN THE LID AREA, WITHOUT ANY WARNING AND WITHOUT THE RESULT OF BEING IN AN ACCIDENT THUS HARMING ANYONE IN THE PASSENGER SEAT 2THE BROKEN DASH COULD RESULT IN TERRIFIC INJURY IN THE EVENT OF AN ACCIDENT AND AIR BAG DEPLOYMENT AS THE BRITTLE PIECES AND SHARP EDGES OF CRACKED PLASTIC BECOME FLYING IN THE CAR 3THE AIRBAG COULD MISFIRE DUE TO THE DAMAGED LID (FOR EXAMPLE; HITTING AND BREAKING THE WINDSHIELD AND NOT PROTECTING THE HEAD OF THE PASSENGER) CAUSING FURTHER INJURY AND HARM 4THE CRACK IN THE PLASTIC OF THE DASHBOARD COULD BE EVEN MORE EXTENSIVE THAN WE CAN SEE. THE ENTIRE DASHBOARD COULD BE DEFECTIVE AND CRACKED AND SUDDENLY FALL OFF AS THE RESULT OF A BUMP OR POTHOLE CAUSING INJURY AND POSSIBLE ACCIDENT 5THE DEFECTIVE DASHBOARD PLASTIC COULD HAVE CRACKS THAT WOULD CAUSE WIRING TO BE PINCHED, CUT OR SEVERED CAUSING HEAT, FIRE, AND POSSIBLE ACCIDENTS AND INJURIES 6SUN SHINING THRU THE WINDSHIELD COULD CAUSE THE CRACKS TO WIDEN 7OUR FAVORITE 87 YEAR OLD MOM USUALLY RIDES IN THE PASSENGER SEAT. SHE IS IRREPLACEABLE AND INVALUABLE. 8THIS IS AND HAS BEEN A 'KNOWN' ISSUE TO GMC. 9WE ARE BOTH DISABLED AND ON FIXED INCOMES. WE ARE UNABLE TO REPAIR THIS OURSELVES AND SHOULD NOT HAVE TO. SAFETY AND DEPENDABILITY IS ONE OF THE REASONS WE ALWAYS PURCHASED GMC YUKONS. THIS IS OUR 4TH GMC YUKON/SUBURBAN. WE NEVER DOUBTED THAT GMC MADE QUALITY PRODUCTS THAT WERE CONSUMER SAFE. NOW THIS DASHBOARD AIRBAG ISSUE HAS US VERY WORRIED AND CONCERNED FOR OUR HEALTH AND SAFETY AND THE HEALTH AND SAFETY OF ALL OUR FAMILY AND PASSENGERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055971December 21, 2017
AIR BAGS, UNKNOWN OR OTHER
AT SOME POINT NEAR 65000 MILES, A VERY LARGE CRACK APPEARED OVER THE INSTRUMENT PANEL, AS WELL AS A SMALL CRACK EXTENDING INTO THE PASSENGER SIDE AIRBAG AREA. I WORRY ABOUT MY CHILDREN'S SAFETY IF WE WERE IN AN ACCIDENT AND PLASTIC PIECES GO FLYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052503December 5, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 GMC YUKON XL. WHILE DRIVING, THE SUN ROOF INADVERTENTLY EXPLODED. THERE WERE NO INJURIES. THE CONTACT HEARD WIND BLOWING THROUGH THE SUN ROOF. UPON FURTHER INSPECTION, HE NOTICED A HOLE IN THE SUN ROOF GLASS. THE CONTACT CALLED BRIAN HARRIS CHEVROLET AT (225) 910-6907 (15015 FLORIDA BLVD, BATON ROUGE, LA 70819) AND WAS INFORMED THAT THE DEALER WAS CLOSED AND HE WOULD BE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020021August 28, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING CAR AT RANDOM TIMES IT WILL SHUTOFF AND YOU WILL LOOSE STEERING AND ALL ELECTRONICS MOMENTARILY AND THEN CAR WILL TURN BACK ON. IT ONLY DOES THIS WHILE DRIVING STRAIGHT OR TURNING ON ROUGHER PAVEMENT. ONCE THIS HAPPENS THE NEXT TIME YOU TURN OFF THE CAR AND TRY TO START THE CAR THE KEY WILL NOT TURN ON ANY OF THE ELECTRONICS AND WILL NOT START THE VEHICLE. IF YOU CONTINUOUSLY TAKE THE KEY OUT AND REINSERT UNTIL AND THE CAR WILL EVENTUALLY START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967330March 20, 2017
UNKNOWN OR OTHER
THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THERE ARE MULTIPLE SECTIONS TO THE CRACK AND IS APPROXIMATELY 6"-8" IN LENGTH. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954121February 12, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD ABOVE INSTRUMENT CLUSTER AND AT PASSENGER AIRBAG LOCATION. I DO NOT KNOW IF THE VEHICLE WAS IN MOTION OR STATIONARY WHEN IT HAPPENED. I NOTICED IT WHILE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919369October 27, 2016
VISIBILITY/WIPER
DURING INCLEMENT WEATHER (SNOW AND RAIN) WHEN WINDSHIELD WIPERS WERE NECESSARY FOR VISIBILITY, THE WIPERS WOULD EITHER MOVE VERY SLOWLY OR INTERMITTENTLY AND STOP IN THE MIDDLE OF THE WINDSHIELD DESPITE THE WIPER CONTROL SET TO HIGH AND NOT ON THE INTERMITTENT SETTING. THIS WOULD OCCUR WHEN THE VEHICLE WAS AT IDLE AND IN MOTION, ANY SPEED. THIS OCCURRED BETWEEN MARCH 2016 UNTIL A NEW WIPER MOTOR ASSEMBLY WAS PURCHASED AND INSTALLED WITHIN THE FIRST WEEK OF JULY 2016. I DID NOT RECEIVE ANY NOTICE OF RECALL FROM GMC HOWEVER I DID DISCOVER A RECALL THROUGH WWW.AUTOZONE.COM (# 15789: SERVICE PARTS SAFETY - WINDSHIELD WIPER MOTOR FAILURE - (OCT 26, 2015)) . ON 10/27/2016, I CALLED GMC TO SEE IF REIMBURSEMENT WAS POSSIBLE AND THEY COULD NOT ASSIST ME DUE TO THE BUMPER TO BUMPER WARRANTY BEING EXPIRED. VEHICLE WAS PURCHASED CERTIFIED USED THROUGH AUCTIONDIRECTUSA ON 10/8/2015 WITH AN AMERIPLUS WARRANTY (36 MONTH/ 36000MILE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911196October 3, 2016
UNKNOWN OR OTHER
DASH IS CRACKING AROUND AIRBAGS. AIRBAGS HAVE NEVER BEEN DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850717March 21, 2016
AIR BAGS, STRUCTURE:BODY
DASH HAS CRACKED ABOVE INSTRUMENT PANEL. CRACK IS APPROXIMATELY 6-8-INCHES IN LENGTH. DASH IS ALSO CRACKED IN TWO LOCATIONS ON THE PASSENGER SIDE. I FEEL THESE CRACKS COULD BE A SAFETY CONCERN WHEN THE AIRBAGS ARE DEPLOYED. THESE CRACKS OCCURRED UNDER NORMAL DRIVING CONDITIONS ARE NOT THE RESULT OF A PREVIOUS ACCIDENT OR BEING STRUCK BY AN OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779087October 1, 2015
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASH BOARD. APPEARED SUDDENLY. CAR WAS NOT IN MOTION AND PARKED WHEN CRACK WAS DISCOVERED. IT'S A 2012 YUKON XL SO NOT AN OLDER MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717488May 20, 2015
UNKNOWN OR OTHER
I AM THE OWNER OF A 2012 GMC YUKON DENALI XL. I PURCHASED THIS SUV IN SEPT 2013 USED WITH LESS THAN 2000 MILES. I NOTICED A HAIRLINE CRACKED ABOVE MY AIRBAG MODULE ON THE DASH BOARD AT THE BEGINNING OF THE END OF APRIL 2015. I FEEL THAT THIS CRACKED DASH IS A SAFETY CONCERN. IF THERE WAS AN ACCIDENT WHERE THE AIRBAGS WAS TO DEPLOY IT CAN CAUSE SHRAPNEL AND MAJOR DAMAGE OR HARM TO ANYONE IN THE TRUCK. I HAVE 4 KIDS IN WHICH TWO OF THEM ARE TEENAGERS THAT SIT IN THAT FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681531February 5, 2015
TIRES
5 TIRE FAILURES IN 24 MONTHS AND 26833 MILES. 2 WERE "BROKEN TREAD" FAILURES AND 3 WERE FLATS. OF THE FLATS 2 WERE IN THE SAME TIRE WITHIN 1 WEEK WITH NO OBVIOUS NAIL OR OTHER FOREIGN MATERIAL IN THE TIRE. AS A RESULT I REPLACED ALL 4 TIRES WITH ANOTHER BRAND AND HAVE HAD NO FURTHER PROBLEMS. THE FIRST "BROKEN TIRE OCCURRED AT AROUND 7700 MILES, THE SECOND BROKEN TIRE AT 10700 MILES. FLATS OCCURRED AT AROUND 7800 MILES AND 26800 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL