GMC Yukon XL Complaints (2002)

151 consumer complaints on file.

#10020892June 2, 2003
TIRES:SIDEWALL
FIRESTONE TIRE EXPLODED WHILE DRIVING SPEED LIMIT TOO LAKE HAVASU, AZ, MAY 28, CAUSING ERRATIC CONTROL OF VEHICLE. APPEARS SIDEWALL DISLODGED FROM TIRE AND AND TREAD DISLODGED FROM BASE TIRE FRAMING. TIRE INFO: FIRESTONE WILDERNESS LE - P265/70R16 111S M/S; TUBELESS; OTHER NUMBER ON SIDE OF TIRE: DD726G G09R (E4) 027680 DOT 8 X 72 WL2 .DAMAGED AREA SHOWS A NUMBER ?4601? (? = DENOTES UNKNOWN NUMBERS IF ANYIN THESE PLACES) DAMAGE TO UNDERCARRAGE OF VEHICLE AS WELL TO THE WHEEL WELL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020386May 22, 2003
STEERING
THE SERVICE DEALER STATED THERE WAS A TOW OUT PROBLEM WITH THE VEHICLE. THE TIRES WORE OUT EVERY 5,000 MILES. PLEASE PROVIDE DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018962May 20, 2003
TIRES
I WAS DRIVING ABOUT 70 MPH WHEN MY LEFT REAR TIRE BLEW OUT. TIRE HAD ABOUT 26,600 MILES AND WAS IN GOOD CONDITION UNTIL THIS TIME. TIRE HAD ABOUT 35 PSI. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018970May 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 GMC YUKON XL. FUEL LEAK IN MY GARAGE AFTER FILLING GAS TANK. LEAKED AT LEAST 6-8 GALLONS OF FUEL INTO GARAGE. SERVICE FACILITY DIAGNOSED PROBLEM TO BE FAULTY PLUNGER IN FUEL PUMP. VERY DANGEROUS, SINCE MY GARAGE CONTAINS GAS HOT WATER HEATER WITH PILOT. HAZARDOUS MATERIAL CLEANUP (REQUIRED BY FIRE DEPARTMENT) COST $1600. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010848March 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE BRAKE LINE (A METAL ROD, NOT HOSE) BROKE OFF, ON AN ICE MOUNTAIN ROAD ON DECEMBER 23, 2002. THE CAR WAS BRAND NEW WITH 9800 MILES ON IT AND THERE MY THREE CHILDREN AGES 3, 3, AND 5 WERE IN THE CAR. WE WERE TOWED DOWN THE MOUNTAIN FOR 60 MILES. GENERAL MOTORS FIXED THE BRAKE LINE AND TOOK OVER TWO MONTHS TO GET BACK TO ME WITH A $55.00 REIMBURSEMENT FOR THE CAR RENTAL. THIS COULD HAVE BEEN CATASTROPHIC FOR MY FAMILY. THE CAR COULD NOT STOP AT ALL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010754March 19, 2003
UNKNOWN OR OTHER
MY 2002 GMC YUKON XL DOES NOT HAVE AN ALARM FOR *OPEN* DRIVER/PASSENGER DOOR (IT ONLY HAS A REAR "CARGO DOOR OPEN" INDICATOR). YOU CAN ACTUALLY DRIVE WITH THE DRIVER/PASSENGER SLIGHTLY AJAR (YOU HEAR WIND) OR OPENED, *WITHOUT* ANY NOTIFICATION OR ALARM. GMC CUSTOMER SERVICE (800 #) & FREMONT GMC POSITION THAT THIS IS BY DESIGN. I BELIEVE IT IS A SAFETY FLAW THAT REQUIRES GOVERNMENT INTERVENTION TO CORRECT. A SAFETY RECALL IS WARRANTED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007522February 15, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FOUR WHEEL DRIVE MAKES GRINDING NOISE DURING TURNS. MANUFACTURER ADVISED ME THAT THIS IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002613January 13, 2003
TIRES
FIRESTONE TIRE WITH 10,571 MILES ON IT SHREDDED. P265/70R16 IIIS M/S INSTALLED ON 2002 GMC YUKON XL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770720December 11, 2002
TIRES
AFTER OWNING MY 2002 GMC YUKON XL, I NOTICED UNEVEN TIRED TREAD WEAR AT ABOUT THE 5000 MILE MARK. WHEN MY VEHICLE WAS TAKEN INTO THE CARRIAGE MOTORS COMPANY SERVICE DEPARTMENT FOR MY VEHICLE'S 7500 SERVICE, I MENTIONED MY CONCERN FOR MANNER IN WHICH MY TIRES WERE WEARING. BOTH THE FRONT AND BACK TIRES HAD THE SAME TIRE WEAR SINCE THEY HAD BEEN ROTATED AT 5000 MILES. THE TREAD WEARS UNEVENLY ON THE INSIDE OF BOTH THE FRONT TIRES, CAUSING EXCESSIVE TIRE NOISE FROM INSIDE THE CABIN AND MORE IMPORTANTLY, THE VEHICLE PULLS FROM SIDE TO SIDE. MOST NOTEABLY RIGHT AFTER THE TIRES ARE ROTATED. I HAVE SINCE COMPLAINED ON NUMEROUS OCCASSIONS TO CARRIAGE MOTORS AND EACH TIME WAS GIVEN THE RESPONSE THAT IT IS NORMAL TIRE WEAR FOR A GMC YUKON. SECOND OPINIONS WERE SOUGHT FROM DIFFERENT TIRE DEALERSHIPS IN THE TEMECULA AREA, WITH ALL STATING THAT IT IS NOT NORMAL. MY CONCERN IS FOR MY WIFE AND THREE CHILDREN, AS MY SPOUSE IS THE PRIMARY DRIVER OF THIS VEHICLE. THE VEHILCE HANDLES VERY POORLY ON THE FREEWAY AND MOST RECENTLY, HAVING RECEIVED SOME RAIN IN OUR LOCAL AREA, I WAS ALARMED AT HOW POORLY THE VEHILCLE HANDLED ON THE WET ROADS. A LOCAL TIRE COMPANY IN MY AREA STATED THAT MY TIRES ON NOT CONTACTING PROPERLY WITH THE ROAD, WHICH RESULTS IN POOR HANDLING. IN ADDITION, THE CARRIAGE MOTOR COMPANY STATED THE REASON FOR THE MANNER IN WHICH THE TIRES WEAR FOR "YUKONS" WAS THE DESIGN BY GMC IN AN ATTEMPT TO MAKE A SMOOTHER RIDE FOR THIS VEHICLE. I AM SEEKING THE NHTSA ASSISTANCE IN THIS MATTER AS I HAVE EXHAUSTED ALL EFFORTS WITH THE CARRIAGE MOTORS AND GMC CUSTOMER ASSISTANCE. IF YOUR AGENCY IS UNABLE TO ASSIST ME PLEASE DIRECT ME TO THE APPROPRIATE AGENCY THAT WILL PROVIDE ASSISTANCE IN THIS MATTER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770202November 27, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT HEATER ONLY OPERATES AT FULL TEMPERATURE SETTING 82 DEGREES. OTHERWISE, THE HEATER IS BLOWING COLD AIR, ABOUT THE OUTSIDE AIR TEMPERATURE. THE ONLY WAY TO REGULATE INSIDE TEMPERATURE IS TO SET AT 82 DEGREES, THEN TURN SYSTEM OFF UNTIL THE CABIN IS COLD, THEN TURN HEATER BACK ON, ETC. THIS NEEDS TO BE DONE EVERY FEW MINUTES, CAUSING CONSTANT DRIVER DISTRACTION. DEALER IS ADVISING GM TECH CENTER IS STATING THE SYSTEM IS OPERATING AS DESIGNED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768081October 4, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WE DID NOT NOTICE THE MISSING LATCH SYSTEM FOR CHILD SEATS UNTIL VERY RECENTLY WHEN WE BECAME GRANDPARENTS. OUR SON'S 2001 CHEVY SILVERADO HAS THE SYSTEM AND OUR NEWER 2002 YUKON XL DENALI OWNERS MANUAL STATES CLEARLY THAT THIS VEHICLE IS EQUIPPED WITH THE NEW AND IMPROVED LATCH SYSTEM. IT'S NOT THERE! NO LOWER ATTACHMENT POINTS ARE INCORPORATED IN THE OPTIONAL BUCKET SEATS WHICH GM CHARGED US EXTRA FOR. WHY DOES IT COST EXTRA TO GET LESS SEAT AND THEN GET RIPPED OFF ON THE NEW CHILD SAFETY SEAT ATTACHMENT SYSTEM? MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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