GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11432350September 9, 2021
VISIBILITY/WIPER
While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430943August 29, 2021
POWER TRAIN, ENGINE
on line it said that this vehicle was having problems with the timing chain which could break when driving causing damage to motor or worse yet loss of control. I had it to garage and they said the ticking noise is the timing chain. Is gmc recalling the vehicles for this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429783August 19, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Around 76k miles the vehicle started to stall, the engine completely stopped while in drive. The vehicle was burning oil and had terrible gas milage prior to stalling incidents. The first time it stalled was at an intersection with a traffic light, when we went to slow down the engine completely shut down. My infant daughter was in the car with me and it was terrifying. We would have been hit had the light not been turning red. After that we recognized that it typically stalled after starting the car and attempting to accelerate. At times it happened when pulling out of a parking lot onto a busy street and I would loose engine power. This was extremely scary due to not being able to get out of the way of oncoming traffic. I had to put my flashers on and roll to the side of the road where I could restart the car. The engine ran really loud and rough when the issue first started and even after repairs the engine is still loud when first starting from cold. After time the issue persisted and I noticed that after the first start and stall if I revved the engined hard it did not stall a second or third time. Prior to that there were times the vehicle stalled 2-3 times after first start. The first time I took it to a garage (79k) there was a check engine light on and they diagnosed a sensor that needed to be changed. The problem persisted after the sensor was changed. I contacted another local garage who said there are known engine issues with this make and model and they wouldn't touch it and suggested taking it to the dealer. The dealer said they are familiar with this issue and the engine needed to be rebuilt for $4500. This was quite a shock given the car only had 88k miles on it at the time we contacted the dealer. After the dealer repairs the engine no longer stalls. Recalls on this model only go through 2013. The date on my radio resets to October 13, 2013 when the battery is disconnected so it seems this issue is persisting in models not included in the lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429548August 18, 2021
AIR BAGS
The front passenger airbag activated but did not deploy during a front end crash. There was a puff of smoke and it smelled like the airbag deployed but it did not. The vehicle also showed “service air bag” on the information area of the dash display. The hazards came on and would not turn off as well.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11428926August 13, 2021
VISIBILITY/WIPER
I was driving to physical therapy when a heavy downpour started. I had the wipers going full speed and still could barely see the road, when all of a sudden both wipers just stopped in the middle of the windshield and would not work. I could hear the motor still running and spinning, but the wipers wouldn’t move. I had it looked at and the wiper linkage arm had popped off and the ball joints and sockets are all worn out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428715August 11, 2021
ENGINE, VISIBILITY/WIPER
THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK. WIPER MOTOR SHOT. 90K MILES ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427278July 31, 2021
VISIBILITY/WIPER
On 7/30/21 was driving on freeway going about 60mph in a heavy rainstorm when wiper blades suddenly stopped working in the middle of my windshield. Nearly crashed the car due to extremely poor visibility. This was a horrifying and dangerous safety issue. Had to pull over to side of the road out of traffic and wait for the rain to stop. I was in the middle of an 8 hour road trip and still had 4 hours of driving to go. Upon investigation when turning the blades on you can hear the motor working but no movement of the blades. Thankfully no one got hurt in this event. This happened shortly after hitting 100k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426865July 28, 2021
VISIBILITY/WIPER
Driving and there was a thump and the right windshield wiper arm came to a stop in the middle of my windshield and would no longer work during a downpour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425170July 16, 2021
VISIBILITY/WIPER
On an extremely rainy day, the windshield wipers stopped working. My son was driving the car, and his safety was extremely compromised. He could not see out the windshield at all, and he was lucky that he was in a position to get to the side of the road without incident. If he were on a highway, it would have been extremely dangerous. This occurred on July 8th, 2021. There were no warnings that precipitated the problem. The wipers were working fine. We went to our mechanic who had to replace the entire windshield wiper mechanism due to corroded joints. We paid approximately $260. The mechanic said this is a very common problem with GM wipers. We did not keep the damaged part... we did not know that this was a safety issue with other model GMC Terrains until today. Clearly, it is a widespread problem, and there should be a recall, as this is extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424338July 12, 2021
VISIBILITY/WIPER
I was driving to work during a rain storm. I drove for about 25 minutes until I reached the highway. I merged onto the highway behind a tractor trailer. There was enough spray that I needed to put the wipers on high speed. After driving for a few minutes the wipers came down and stopped halfway. I was able to pull over on the shoulder and tried to determine what happen. I turned wipers off and on and could hear the wiper motor whirring. Motor worked but wipers did not engage. I got out of the vehicle and pushed the wipers down and they moved freely telling me they are not connected to the motor. This was very dangerous and scary! I am now in need of repairing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424094July 9, 2021
ENGINE
For the last 6 months my vehicle has excessive oil consumption 1/4 to 1/2 quart of oil every week. When it starts up it sounds like a diesel engine. In 2019 it did the same using about a 1/2 quart every 3 weeks. We have kept an eye on it ever since as over time it has increased oil consumption and just recently found out this is a problem for many others as well. We have always kept the oil changed when due per mileage sticker and vehicle oil life indicator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423402July 4, 2021
VISIBILITY/WIPER
While driving in a rainstorm, the wipers stopped working. This caused my visibility to suddenly become extremely compromised. A tractor trailer was in front of me and spraying water from the tires due to heavy rain as well. I had to pull over, under an over pass, and wait out the rain. This is extremely dangerous in of itself to be on the side of a major highway. I have since investigated and found the ball joint connection to the wiper arm corroded and broke off. The wiper motor still runs. This is identical to the 2013 GMC terrain issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422737June 29, 2021
VISIBILITY/WIPER
While driving in the rain, my windshield wipers just stopped working while in an upright position on the windshield. Not only could I not see due to the rain, the wipers were actually blocking my view as well. They now will not turn on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421368June 18, 2021
ENGINE
My GMC Terrain makes a clunking noise under the hood when I accelerate and go into a lower gear. Does it mostly going up hills but also even on flat road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421369June 18, 2021
FUEL/PROPULSION SYSTEM
I'm having issues with my GMC Terrain when I start it. It always starts but it's like it keeps trying to start or is having issues getting enough fuel to get it to idle normal. Sometimes it only lasts a second or two and other times I have to push the gas pedal to get it to idle normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421162June 16, 2021
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator. The service engine warning light was illuminated. The contact had taken the vehicle to several independent mechanics and was informed that the catalytic converter needed to be replaced. The contact then took the vehicle to the dealer and it was confirmed that the catalytic converter was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420759June 13, 2021
VISIBILITY/WIPER
My 2014 GMC TERRIAN WIPERS STOPPED WORKING. I CAN HEAR THE WIPER MOTOR RUNNING, BUTWIPERS NOT MOVING. THIS WAS VERY DANGEROUS AS I HAD TO MAKE AN EMERGENCY STOP DURING HEAVY RAIN WITH LIMITED VISIBILATY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418711May 27, 2021
ENGINE, POWER TRAIN
Car is burning oil excessively and the timing chain is loose putting the vehicle is reduced power mode. The timing chain was replaced at 40,000 miles and now it needs to be replaced again and the car only has 87,000 miles. I bought it with 70,000 miles on it. Someone needs to do a recall on these engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416356May 12, 2021
ENGINE
THE TIMING CHAIN BROKE WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412792April 19, 2021
ENGINE
THE ENGINE IS BURNING OIL. LOSING OIL QUICKLY AND NO LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain