GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11490179October 20, 2022
VISIBILITY
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488371October 7, 2022
EXTERIOR LIGHTING
I went in yesterday, 10/6/22, for a fix to recall #N222363740. All they did was put an applique on the outside of both my headlights which came off at the car wash today. I waited 4 years for a remedy and an hour at the dealer for cheap looking bandaid. NOT ACCEPTABLE!! See attached photo of GM's fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485604September 21, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484583September 15, 2022
VISIBILITY, EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available on 22V165000. Parts distribution disconnect for 22V137000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482654September 2, 2022
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated that the oil gauge failed to display when the oil level was low. The contact heard a rattling noise coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact stated that oil had to be added between 800 - 1,000 miles. The contact took the vehicle to a certified mechanic who replaced the PCV valve however, the failure persisted. The vehicle then displayed a timing chain code. The contact took the vehicle to two different dealers who diagnosed the vehicle and determined that the piston rings had failed. The contact was informed that the timing chain, pistons, and pistons rings needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 68,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482364September 1, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER
2014 GMC TERRAIN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-165. THE CONSUMER REQUESTED INFORMATION ABOUT BEING REIMBURSED FOR RECALL REPAIR OF THE WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482283August 31, 2022
POWER TRAIN:DRIVELINE:CHAIN/BELT
The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the timing chain was faulty. The failure caused the engine to consume an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480243August 19, 2022
POWER TRAIN
Have a 2014 GMC Terrain SLT AWD. Just rolled 81,000 miles. Heard some catching in what I thought was front left tire while turning right. Almost sounded like wire wrapped up. Looked under car didn’t see anything. Continued to drive and began to hear really loud grinding noise. Could smell the car getting hot. Get it to body shop and they have identified the transfer case was blown out for unknown reason. No fluid and gears are just walking around. Caught it before it locked up. Needs new transfer case, when we can even get one. Looking at about $2500 in repairs. Of course just out of extended warranty. This appears to be a common problem and needs to be addressed by GM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473523July 12, 2022
VISIBILITY/WIPER
The windshield wipers suddenly stopped working when it was raining really hard last week. This caused me to almost get into a car accident because I could not see the road with all the rain. I had to stop on the side of the road until the rain stopped, which took a while. This occurred on a road where there were not many street lights, which made it even worse to see ahead. I took the vehicle to the nearest GMC dealership for diagnostics and they were not able to provide the service to repair/replace the wipers because of the recall not being complete. I currently can't drive the car when it is raining which is difficult since this is my only mode of transportation for work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473346July 11, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
2014 GMC TERRAIN. CONSUMER WRITES IN REGARD TO DEFECTIVE WINDSHIELD WIPERS. THE CONSUMER STATED THE WINDSHIELD WIPERS FAILED WHILE DRIVING IN THE RAIN. THE CONSUMER STATED THE WIPERS WERE REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED DUE TO A RECALL BEING ISSUED FOR THE SAME FAILURE. THE CONSUMER REFERENCED RECALL N212352530
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472059July 1, 2022
VISIBILITY, EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470113June 20, 2022
ENGINE
Issue of timing chain failure. After 100,000 miles of use during which time no engine warning lights of any kind were observed the timing chain broke disabling the vehicle & resulting in dealer repair estimates upwards of $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467770June 6, 2022
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. Additionally, the headlights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lightning) associated with the VIN; however, the contact had not yet received the recall notifications. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467405June 3, 2022
VISIBILITY
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH in inclement weather, the windshield wipers seized. The approximate failure mileage was 129,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466279May 26, 2022
ELECTRICAL SYSTEM, ENGINE
My car had been needing at least 2quarts of oil in between oil changes which I have done every 3000 miles. The timing chain is bad which is caused by excessive oil consumption. The service power steering and stability track light comes on it its messing with the transmission until I disconnect the battery and reset it, and it also leaked inside my glove an f the passenger floorboards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465784May 23, 2022
VISIBILITY
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximate 55 MPH, the windshield wipers ceased operation. The approximate failure mileage was 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465543May 21, 2022
ENGINE
This vehicle has major engine problems. It stalls, bucks shakes violently when stopping at a traffic light or stop sign. It does this when put in reverse. It was so bad that the engine and transmission was replaced. 2 days after that it was doing the exact same thing. It's a defect in the engine design that I found out between 2010 and 2015 GMC terrains. This thing stalls on the highway, loses power. Goes into reduced power mode check engine light comes on. Burns oil like it's drinking it. This thing is going to get somebody killed. I did research and found at least 50 other people complain about the exact same thing. People were changing sensors and everything else on the engine with no help whatsoever. It's a defect in GMC's engine design on these models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464936May 17, 2022
POWER TRAIN
The contact owns a 2014 GMC Terrain. The contact stated while driving 75 MPH, an abnormal popping sound was coming from the vehicle. There was no warning light illuminated. As the noise continued, the vehicle began to hesitate and jerk upon the depression of the accelerator pedal. Despite the failures, the contact was able to drive the vehicle to the dealer where they diagnosed the vehicle with a catastrophic transmission failure. The contact was provided an estimate for a new transmission. The manufacturer was notified of the failure and offered financial assistance for the cost of a new transmission. The contact then spoke with a service director who offered no financial assistance and informed him that he was unaware of when the parts for a new transmission would be available. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 83,000. The contact has stated that the vehicle was repaired by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464520May 13, 2022
ENGINE
I bought my used 2014 GMC Terrain in September of 2021 from a GMC dealership. Not long after owning it, I checked the dipstick and the oil was too low to register. I then take it to the dealership for investigation where they tell me we need to perform an oil consumption test. After the first check in after 1,000 miles they said it was within its normal consumption levels and to come back in another thousand miles. A few days later I decided to check the dipstick again for myself to see the oil level was below the dipstick again. Since then I took it to another dealership where they once again performed an oil consumption test and said that my car did have a problem as it was consuming around 2 quarts for every 1,500 miles. Not wanting to pay exorbitant prices for them to repair it I have just been checking the oil level every 500 miles and filling it back up. I have heard numerous problems that occur when the oil gets too low such as permanent engine damage, stalling, and more. I am aware of this issue but many are not and it could cause very serious accidents for those who also have this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464221May 11, 2022
VISIBILITY
The contact's niece owns a 2014 GMC Terrain. The contact's niece received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while his niece was driving at an undisclosed speed, the windshield wipers failed to operate as needed. The vehicle was taken to the dealer and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's niece to pay out-of-pocket for the windshield wiper module replacement and that she would be reimbursed when the remedy was available. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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