GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11536560August 4, 2023
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently lost power. The contact was able to restart the vehicle and drive the vehicle to an independent mechanic, where the vehicle was diagnosed with Timer Change failure that needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533419July 20, 2023
ENGINE
Vehicle's 3.6L engine is consuming excessive amounts of oil. Over 2 QT oil every 2,000 miles. Issue confirmed by GMC certified dealer and independent mechanic. Vehicle showed signs of it at 138,000 miles with independent mechanic. Independent mechanic said to contact GMC customer service. GMC customer service required certified dealer to validate issue. Certified dealership validated issue. GMC not taking responsibility for engine defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532516July 15, 2023
ENGINE, UNKNOWN OR OTHER
There's an oil consumption issue that requires you to constantly refill the engine with oil between oil changes. It's so bad that it causes buildup and eventually interferes with the timing. Causing significant, unacceptable repairs! Now I'm forking out money for a constant issue that shouldn't exist! My car cut off in traffic! That's a major safety issue! I will provide costs of repair when I get the final estimate! My timing chain, tensioner and pistons may need to be replaced because of this issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520389May 4, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Car engine light coming on because of codes P0010, constant oil changes, acceleration slows. Turns off a low idle. No low oil warning lights at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515249April 3, 2023
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The contact stated that the vehicle previously had an oil change; however, the engine was consuming an excessive amount of engine oil. The vehicle was towed to the residence and had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514733March 31, 2023
VISIBILITY/WIPER
left wiper stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513395March 23, 2023
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511577March 13, 2023
ENGINE
BOUGHT CAR IN 2021 AND A FEW MONTHS LATER CAR STARTED TURNING OFF WHILE DRIVING. CHECK ENGINE LIGHT CAME ON..REPLACED SENSORS AND ALL WAS GOOD. FAST FORWARD TO A WEEK AGO...SCHEDULED AN OIL CHANGE LIKE I ALWAYS DO...CHECK ENGINE LIGHT CAME ON AND ENGINE STARTED RATTLING. STOPPED DRIVING IMMEDIATELY. CHECKED OIL AND THERE WAS NONE. ADDED 3 QUARTS. TOOK TO GARAGE TO HAVE THEM TAKE A LOOK AT IT. HE DID THE OIL CHANGE BUT DOESN'T HANDLE ENGINE REPAIRS AND BELIEVES IT IS MY TIMING BELT. THE VEHICLE ONLY HAS ABOUT 65,000 MILES ON IT AND IS A 2014. COMMON OCCURANCE APPARENTLY WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509473February 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Other years of this vehicle have recalls for the catalytic converter. My check engine came on and it said it could be that or the O2 sensors. O2 sensors have been replaced and the check engine light is back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507979February 18, 2023
STRUCTURE:BODY, SERVICE BRAKES, POWER TRAIN
All wheel light say it’s disabled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507505February 15, 2023
ENGINE
Timing chain malfunction that burned through oil causing the engine to seize. No engine light indicators were displayed in regards to this issue. The issue escalated quickly with signs showing only 2 days before the engine finally seized & leaking oil into engine bay. It is also noted that the engine oil has had many reported leaks into fuel tanks & other areas of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506408February 9, 2023
ENGINE
My check engine light would come on, the oil dipstick would be dry and multiple misfire codes happened. This went on multiple times because of oil consumption. I would pull over and call AAA to tow my car. Driving while the oil is low is damaging parts in my car, causing loss of power and can cause a fire. I have to check my oil dipstick every week to make sure it has enough oil before I drive. I'm adding oil multiple times before an oil change is needed. The oil consumption was confirmed by a GMC dealer and documented. GMC dealer inspected my car. The oil consumption started 08/10/21 and was documented again on 11/19/21 with GMC Tech stating what's wrong. Oil consumption is going on with multiple GMC vehicles and GMC has not done a recall and they absolutely should have a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506218February 8, 2023
VISIBILITY, EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repair were unavailable. The contact had experienced a windshield wiper failure while driving at approximately 35 MPH in a rainstorm. The contact also stated that recently the passenger’s side headlight stopped functioning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504927February 1, 2023
ENGINE
Rear main seal failed when car sat outside for several hours at work at cold temperatures. Possible frozen or clogged PVC valve. Blew oil all over Highway. Before found and causing hazardous road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500437January 6, 2023
ENGINE
On December 26, 2022, my son and I were on our way to Indianapolis, Indiana from Anderson, Indiana. When we were about to the end of going through Ingalls, I noticed that my check engine light went off. I pulled over within 3 to 5 miles within notification of my engine light going off at a gas station. I turned off my Terrain, so my son could look under the hood to see if anything was amiss and I turned my Terrain back on hoping that the check engine light would go off. It didn't and the engine sounded normal. We proceeded to go on to Indianapolis driving on. Everything was fine until right before we reached 30th and German Church Rd. I started hearing what I thought was a clicking/ticking sound, so I turned off my radio to confirm it. As I turned down the radio to confirm the sound, my dashboard let me know that my engine was losing power and a stabilitrack warning. I immediately pulled over to check to see if my serpentine belt broke. It hadn't. My oil read at 29% and no other lights were on besides the check engine light. NOTHING letting me know that I was losing oil. A friend of mine came to listen to it and thought maybe my alternator was going out. I attempted to drive it to a garage that was maybe at most 2 miles away. It started right back up but lost power again less than a block away from where I stopped. I pulled it into a parking lot to get it off the street. I had it towed from the parking lot to a garage to have it looked at and I was shocked to find out that I was out of oil even though the dash read 29% before needing another oil change. NO OTHER WARNING that I was losing oil. The mechanic notified me to let me know that I had a blown engine. I'm furious with GMC right now because I had overheard approximately a couple months ago while getting my oil changed that GMC engines were going out left and right and now it's happened. to me. I don't even want to think about what could have happened to my son and I if on the interstate being very short notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499400December 29, 2022
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated while driving at various speeds, there was oil leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the PCV valve was frozen and caused oil to leak from the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498084December 19, 2022
VISIBILITY
The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494809November 24, 2022
EXTERIOR LIGHTING
I took the car in for a recall regarding the headlights. The recall number is N222363740. The dealer placed a sticker. On the headlights, which now makes it hard to see at night this is my wife’s commuter car to work at the hospital. We live in a very rural area where the 2 lane roads are remote and very dark.my wife works from 7:00 am to 7:30 pm but with her commute she leaves at 5;30 am and returns home around 9:00 pm . This includes every single shift she works, so the bottom line is she leaves at dark and gets home at dark, needing her headlights to work and home every trip. ever since they applied the sticker to the headlights, she’s having a much harder time seeing the road which is making it dangerous especially in winter weather. Since she travels by Two lane very dark back country roads. I am asking for a different remedy for the headlight situation, other than the stickers on the headlights that are actually making it harder to see. I’m afraid she’s going to get in a car accident rather it be with a vehicle or the many deer. We have run across the roads out here by not being able to see. I feel this is very time sensitive and would really appreciate a response back as soon as possible. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494215November 19, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My engine Burns a very large amount of oil rapidly. I have to replace oil in the engine at least twice a week. I went to the Automotive Service Center and they indicated that my timing chain need to be readjusted and that the engine itself between the year of 2010 and 2017 on gmc terrains have major problems/ defects in with the engine. I was driving on the highway and the car slowed down I barely could get any acceleration. I then had to get off of the expressway to avoid collisions. I took my car to the shop several other times for automatic brake system problems and stability track problems. I had censors replacedvand stability track problens. They wrre fixed but the automotive technicians indicated they the oroblems will happen again. Soon after that my engine was low of oil again within the matter of two or three days. The problem (massive oil consumption) continues to happen. I have investigated the problem and I found that there were engine class action lawsuit on the GMC 2014 Terrain because of the engine problems. I need to know how I can get my problems with the engine in particular resolved so that I can move forward and not worry about being involved in a motor vehicle accident when I drive to work each day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493950November 17, 2022
VISIBILITY, EXTERIOR LIGHTING
The contact owned a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) and would like to be removed from the recall distribution. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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