GMC Terrain Complaints (2023)

41 consumer complaints on file.

#11715519February 4, 2026
ELECTRICAL SYSTEM
The infotainment system is not working. It has the "black screen" issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712053January 20, 2026
UNKNOWN OR OTHER
Complete engine failure @100,600 miles Engine power reduced and lost compression transmission module failure Will not exceed 20mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708368January 2, 2026
FUEL/PROPULSION SYSTEM, ENGINE
The high pressure fuel pump, the car randomly goes into limp mode and stalls and then when cranking it back up in the middle of 635 it hesitates to start, done this 3 times already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698105November 7, 2025
ENGINE, ELECTRICAL SYSTEM
GMC Terrain with 12,564 total miles had experienced an engine failure. Under normal driving conditions, the car was sluggish and would not accelerate properly when pulling out into traffic or when getting on the freeway/interstate causing fear for driver safety and causing traffic slowdowns or congestion with a significantly increased risk of crash. While driving to work, the vehicle service engine light turned on and displayed "reduced engine power". Upon investigation the dealership found codes P0011, P0014, P0016, P0017, and quoted "Cylinder 4 intake rocker had fallen off and laying on head, found excessive debris and metal material around rocker 4, Found cylinder 2 intake rocker to be worn sideways. Found heavy damage to intake camshaft. Removed oil filter - found excessive metal in oil filter". Secondary issue, infotainment screen would randomly flash bright white on the right half, causing a major driver distraction. Engine, turbo, and infotainment system were all replaced, and vehicle returned 11.06.2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681669August 19, 2025
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2023 GMC Terrain. The contact stated that while driving at approximately 5 MPH, and entering the roadway from the driveway, the vehicle stalled. The contact stated that there were no warning lights. The contact stated that the vehicle had lost electrical power. The contact was unable to restart the vehicle. The vehicle used a push-button gear shift PRNDL, and the contact was unable to set the vehicle into park(P) to restart the engine. The contact was able to restart the vehicle after several attempts and drove the vehicle to a dealer. The contact stated that on the drive to the dealer, the check engine warning light illuminated, but they kept driving. The vehicle was diagnosed, and it was determined that the fuel module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 12,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680943August 15, 2025
FUEL/PROPULSION SYSTEM
While driving the fuel pump failed and started spraying gas everywhere in the engine compartment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673998July 16, 2025
STEERING, LANE DEPARTURE: ASSIST
My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11672176July 9, 2025
FUEL/PROPULSION SYSTEM
My GMC Terrain was stopped in traffic at a Red Light. When I stepped on the gas pedal to proceed, the SUV shut-down. Could not move SUV in Traffic. Called Police and SUV was towed. SUV towed to GMC Dealer. The K111 Fuel Module was causing the problem. GMC Dealer Repair Shop removed and replaced the K111 Fuel Module. They claimed SUV is OK. I don't trust this SUV any longer. I read of similar problems with 2022 GMC Terrain and the Fuel Module defect causing the SUV to shut down. This is a safety hazard to the Driver and other vehicles on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669569June 26, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2023 GMC Terrain. The contact stated while driving 15 MPH, the message "Engine Power Reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and Oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650027March 23, 2025
FUEL/PROPULSION SYSTEM
While driving 40-45 mph the engine light came on and 50% loss of power was displayed on screen. Thankfully I wasn’t far from home and was in limp mode for the last 2 miles. The mileage of vehicle is 42,000 miles. The codes are reading low fuel pressure and faulty fuel pump. Any help would be appreciated as this shouldn’t be happening to this new of a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648545March 16, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638307January 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle was shaking and independently shifted into neutral. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a possible fuel injector failure. The contact was informed that the fuel injector needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the failure occurred while on a trip. The contact was advised to contact the local dealer when she returned home. In addition, the contact stated that in December 2024, the high-pressure fuel tank was replaced by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638191January 24, 2025
ENGINE
Rear main seal leak car has been with dealer since 12/30/24 until present day. No updates other than I may need a engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632219December 23, 2024
POWER TRAIN
My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626382November 20, 2024
VEHICLE SPEED CONTROL, VISIBILITY
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for a diagnostic test. The failure mileage was approximately 6,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608605August 14, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe damage to my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608035August 12, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off the vehicles in front of me to see the blind spots. This is dangerous in city driving where you are going 70mph in 4-6 lane traffic, almost bumper to bumper. If someone hits the brakes while I’m checking blind spots, then that could cause a wreck. I have all the other driver assistance, so the front braking will brake, but it is not a good idea for that to happen when someone is riding on your rear when the brakes slam on. I know I’m unique because I only see out of one eye at a time, but I believe this would still be a terrible issue for anyone trying to drive in traffic. I know the assistance packages don’t replace human interaction, but I do rely on those options to help me because of my eye condition. I told that to the dealer when I purchased this vehicle and they assured me that it was just a result of the shortages and it would be available for retrograde. I have called the dealer three or four times to check on this because at first they told me I was on the list and they would call me when the chip came in and they said it would be a few months. Well it’s been over a year and when I call now, they say it isn’t available and I asked them if I could just purchase the system myself instead of waiting for the recall, and they said I probably couldn’t afford it or it be worth it. I have looked on your site and others and I’ve seen nothing about it being in the works, so I want to report it so maybe you will look into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584019April 19, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571522February 12, 2024
AIR BAGS, LANE DEPARTURE: BLIND SPOT DETECTION
Please let me
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11563772January 5, 2024
ELECTRICAL SYSTEM
The contact's husband owns a 2023 GMC Terrain. The contact stated while driving from a complete stop at the traffic light, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact pressed the Push to Start button several times, and the vehicle restarted. The message "Reduced Engine Performance" was displayed, and the check engine warning light was illuminated. The contact stated that she was able to drive; however, the vehicle failed to exceed 15 MPH upon depressing the accelerator pedal. The vehicle was taken to the dealer, who informed the contact that they could not duplicate the failure. Additionally, the contact stated while reversing in the driveway, the vehicle turned off. The contact stated upon restarting the vehicle, the message "Condition Not Correct for Shift" was displayed. The contact stated that the failure recurred while driving out of the driveway on another occasion. The vehicle was taken to the dealer on each occasion; however, the dealer informed the contact that they could not duplicate the failure. The vehicle remained at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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