GMC Terrain Complaints (2012)
364 consumer complaints on file.
- #10840110March 6, 2016ELECTRONIC STABILITY CONTROL (ESC)
MY CHECK ENGINE LIGHT CAME ON ABOUT A MONTH AGO AND WAS SERVICED FOR A PROBLEM WITH THE CAMSHAFT. AFTER GETTING MY GMC TERRAIN BACK I NOTICED THAT ON OCCASION THE RPM WOULD SHOOT UP WHILE DRIVING AND THEN CRASH BACK DOWN CAUSING ALMOST A JERKING MOTION (IT HAS HAPPENED IN ALL TYPES OF SCENARIOS I.E. WHILE DRIVING ON THE HIGHWAY, BACK ROADS (ALL WHILE AT A STEADY SPEED) AND THEN FINALLY YESTERDAY 3/5/2016 WHILE BREAKING AS I APPROACHED A STOP SIGN.) NOW THIS MORNING (3/6/2016) I WENT OUT TO START MY CAR AND IMMEDIATELY AFTER IT TURNED OVER THE ENGINE WAS MAKING A VERY LOUD NOISE THAT I CAN ONLY DESCRIBE AS THE SOUND OF AN AIRPLANE ENGINE WITH A LIGHT KNOCKING SOUND. I STOOD THERE UNSURE OF WHAT TO DO AND THE CAR JUST TURNED OFF. I WENT INSIDE, GOT MY HUSBAND, STARTED IT AGAIN THIS TIME WITHOUT THE NOISE, BUT THE DASHBOARD WAS FILLED WITH LIGHTS ON- CHECK ENGINE, TRACTION CONTROL, AND A WARNING SERVICE STABILITRACK. I LET IT RUN FOR ABOUT 5 MINUTES, TURNED IT OFF, AND RESTARTED IT. THE CHECK ENGINE LIGHT IS NOW OFF, BUT THE TRACTION CONTROL AND STABILITRAK WARNING REMAINED ON. I DECIDED TO TRY TO DRIVE THE CAR AROUND THE BLOCK TO CHECK IT OUT AS OF COURSE IT'S SUNDAY AND I CAN'T GET IN TOUCH WITH THE SERVICE DEPARTMENT AND ALSO BECAUSE I AM THE PRIMARY DRIVER OF TWO CHILDREN UNDER 10. I BACKED OUT OF THE DRIVEWAY, AND WENT INTO DRIVE AND THE CAR STALLED AGAIN. I GOT IT STARTED AND GOT HALFWAY BACK UP MY DRIVEWAY BEFORE IT STALLED AGAIN. TRUTHFULLY, I AM SCARED TO EVEN TRY TO DRIVE IT NOW, AND IF I AM BEING HONEST I DON'T THINK THAT THE CAR WILL MAKE IT TO THE DEALERSHIP (1HR. AWAY BY HIGHWAY) WITHOUT STALLING. I'VE NOTICED OTHERS WITH SIMILAR COMPLAINTS ON GM/CHEVY ALL MAKES AND MODELS, AND DON'T UNDERSTAND WHY THIS ISSUE IS NOT BEING RESOLVED. WHAT ARE THEY WAITING FOR- A FAMILY OF 4 DRIVING ON A HIGHWAY CAUSING AN ACCIDENT BECAUSE THEIR CAR STALLED? DEATH?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839142March 1, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD ISSUES WITH THIS VEHICLE EVER SINCE ITS PURCHASE 01/2015. I TOOK THE VEHICLE IN FOR SERVICE AND WAS TOLD THE SERVICE CONTRACT WOULD NOT COVER MY ISSUE AND THAT THE ISSUE WAS CAUSED BY LACK OF MAINTENANCE, WHICH IS NOT THE CASE AS I MAINTAIN THE OIL IN THIS VEHICLE AND EVEN HAD TO PURCHASE A NEW BATTERY FOR THE VEHICLE RECENTLY.THIS CAR'S ENGINE REPEATEDLY STOPS, ESPECIALLY WHEN APPROACHING A RED LIGHT OR STOP SIGN OR AT THE MOMENT OF ACCELERATION. I HAVE HAD TO AVOID MANY ACCIDENTS DUE TO PEOPLE DRIVING UP ON ME BECAUSE I SHOULD HAVE BEEN ACCELERATING AT THE TIME BUT MY CAR TURNED OFF. THE BATTERY WOULD DIE ON THIS CAR ON A WEEKLY BASIS WHICH CAUSED ME TO PURCHASE A BATTERY AND THERE IS STILL NO PROGRESS IN THE VEHICLE. THE MOTOR KNOCKS BADLY UPON STARTUP, ESPECIALLY IN THE MORNINGS. THE ENGINE IS VERY WEAK AFTER AN INDEPENDENT DIAGNOSTIC CHECK. AND JUST LAST WEEK, AS I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEEDS, THE MUFFLER SHIELD BROKE, FELL, AND BEGAN SCRAPING AGAINST THE HIGHWAY. THERE ARE ELECTRICAL ISSUES AS WELL AS THE LIGHTING IN THE CAR GETS DIM WHEN WE ARE IN THE DARK BUT BRIGHT WHEN THE SUN IS OUT. ALSO, THE SEATBELT FOR THE PASSENGER'S SIDE CONSTANTLY RINGS SENDING A NOTIFICATION THAT THE SEATBELT NEEDS TO BE LATCHED, EVEN WHEN NO ONE ELSE OR NOTHING ELSE IS IN THAT SEAT. I FEAR THAT ONE DAY I MAY NEED THAT AIR BAG AND IT MIGHT NOT WORK BECAUSE THE SEATBELT APPEARS TO BE FAULTY. ALSO, ANOTHER ISSUE, WHICH IS NOT NECESSARILY A SAFETY ISSUE, BUT AN EXTREME NUISANCE AND ALSO MAYBE AN ELECTRICAL ISSUE IS THE CAR RADIO AND VOLUME WILL FREEZE AT ANY GIVEN MOMENT AND THE CAR HAS TO BE STOPPED AND IDLE FOR A PERIOD OF TIME BEFORE THE RADIO IS ACTIVE AND ABLE TO TURN CHANNELS AGAIN. THE SAFETY ISSUES FOR THIS CAR ARE REAL AND I AM IN FEAR THAT I WILL GET HIT FROM BEHIND DUE TO THE FAULTY ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837108February 19, 2016ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO JERK AND HESITATE AND A LOUD ABNORMAL KNOCKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS IN WORKING CONDITION. THE CONTACT STATED THAT THE ENGINE FAILED SHORTLY AFTER, MAKING THE VEHICLE INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837248February 19, 2016ENGINE
EXCESSIVE OIL BURN WITH NO WARNING OF LOW OIL UNTIL ABOUT ONE QUART LEFT IN ENGINE. ONLY CHECK ENGINE LIGHT CAME ON. YES THE MANUAL SAYS CHECK OIL AT EVERY FILL UP BUT AFTER OWNING MANY CARS OVER 38 YEARS WITHOUT THIS PROBLEM IT WOULD SEEM THE MANUAL WAS WRITTEN TO PROTECT GM. I WOULD NOT HAVE PURCHASED THE VEHICLE IF I KNEW I HAD TO PUT IN A QUART OF OIL EVERY 1500 MILES. GOOGLE THIS. IM NOT THE ONLY ONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836953February 18, 2016ENGINE
WITHIN TWO DAYS' TIME, MY 2012 GMC TERRAIN STALLED FOUR DIFFERENT TIMES, ALL AT LOW SPEEDS. THE FIRST TIME WAS BACKING OUT OF THE DRIVEWAY; THE OTHER THREE HAPPENED THE FOLLOWING DAY STARTING UP FROM CITY STREET INTERSECTIONS. MY CONCERN IS BEING REAR-ENDED IN THOSE SITUATIONS, OR BEGINNING TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC THINKING YOU HAVE ENOUGH TIME AND THEN HAVING THE CAR STALL. ANOTHER CONCERN IS HAVING THE STALLING ISSUE OCCUR AT HIGHER SPEEDS, ALTHOUGH THAT NEVER HAPPENED TO ME. I TOOK THE CAR INTO THE DEALERSHIP ON THAT SECOND DAY, AND THEY REPLACED THE INTAKE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE. THE PROBLEM HAS NOT REPEATED ITSELF SINCE. THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822455January 27, 2016ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
I PURCHASED MY 2012 GMC TERRAIN FROM CLAY COOLEY IN IRVING, TX ON 01/05/2015 WITH AN EXTENDED SERVICE CONTRACT. I HAVE HAD ISSUES WITH THIS VEHICLE EVER SINCE. I TOOK THE VEHICLE IN FOR SERVICE AND WAS TOLD THE SERVICE CONTRACT WOULD NOT COVER MY ISSUE AND THAT THE ISSUE WAS CAUSED BY LACK OF MAINTENANCE, WHICH IS NOT THE CASE AS I MAINTAIN THE OIL IN THIS VEHICLE AND EVEN HAD TO PURCHASE A NEW BATTERY FOR THE VEHICLE RECENTLY. I AM ATTACHING A PICTURE OF THE CONDITION OF THE BATTERY SHORTLY AFTER THE VEHICLE WAS SOLD TO ME TO WHERE I CONTACTED MY SALES AGENT AND HE ADVISED ME TO CHECK MY SERVICE CONTRACT. THIS CAR'S ENGINE REPEATEDLY STOPS, ESPECIALLY WHEN APPROACHING A RED LIGHT OR STOP SIGN OR AT THE MOMENT OF ACCELERATION. I HAVE HAD TO AVOID MANY ACCIDENTS DUE TO PEOPLE DRIVING UP ON ME BECAUSE I SHOULD HAVE BEEN ACCELERATING AT THE TIME BUT MY CAR TURNED OFF. THE BATTERY WOULD DIE ON THIS CAR ON A WEEKLY BASIS WHICH CAUSED ME TO PURCHASE A BATTERY AND THERE IS STILL NO PROGRESS IN THE VEHICLE. THERE ARE ELECTRICAL ISSUES AS WELL AS THE LIGHTING IN THE CAR GETS DIM WHEN WE ARE IN THE DARK BUT BRIGHT WHEN THE SUN IS OUT. ALSO, THE SEATBELT FOR THE PASSENGER'S SIDE CONSTANTLY RINGS SENDING A NOTIFICATION THAT THE SEATBELT NEEDS TO BE LATCHED, EVEN WHEN NO ONE ELSE OR NOTHING ELSE IS IN THAT SEAT. I FEAR THAT ONE DAY I MAY NEED THAT AIR BAG AND IT MIGHT NOT WORK BECAUSE THE SEATBELT APPEARS TO BE FAULTY. ALSO, ANOTHER ISSUE, WHICH IS NOT NECESSARILY A SAFETY ISSUE, BUT AN EXTREME NUISANCE AND ALSO MAYBE AN ELECTRICAL ISSUE IS THE CAR RADIO AND VOLUME WILL FREEZE AT ANY GIVEN MOMENT AND THE CAR HAS TO BE STOPPED AND IDLE FOR A PERIOD OF TIME BEFORE THE RADIO IS ACTIVE AND ABLE TO TURN CHANNELS AGAIN. THE SAFETY ISSUES FOR THIS CAR IS REAL AND I AM IN FEAR THAT I WILL GET HIT FROM BEHIND DUE TO THE FAULTY ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816714December 29, 2015VISIBILITY/WIPER
WIPERS IN "ON" POSITION, WIPER MOTOR AUDIBLY RUNNING, NEITHER WIPER BLADE WOULD MOVE ACROSS WINDSHIELD, BOTH REMAIN STATIONARY. CAN MANUALLY MOVE BOTH BLADES FREELY, NO BINDING, IN UNISON VALIDATING LINKAGE BETWEEN THE TWO BLADE ARMS WERE STILL CONNECTED. SUSPECTED MOTOR SHAFT/SPLINE CONNECTING TO THE "BLADE TRANSMISSION" WAS DISCONNECTED, STRIPPED, OR FELL OFF. TO ENSURE NOT AN ELECTRICAL ISSUE, REMOVED 25 AMP FUSE (NO. 29) FROM ENGINE COMPARTMENT FUSE BUSS AND INSPECTED FUSE. FUSE INTACT AND IN LIKE NEW CONDITION. REINSTALLED THE FUSE RESUMING MOTOR FUNCTION. DROVE THE VEHICLE TO VALENTINE GMC BUICK, FAIRBORN, OHIO AND ASKED SERVICE MGR IF A TSB REFERENCING THIS SAFETY ISSUE HAD BEEN REPORTED. THE SERVICE MGR DID NOT COMMENT; INSTEAD HE SHOWED ME AN ILLUSTRATED PARTS BREAKDOWN OF THE AREA IN QUESTION POINTING TO THE BLADE TRANSMISSION. TO CONFIRM MY DIAGNOSIS, HE HAD ONE OF THEIR MECHANICS INSPECT THE AREA IN QUESTION PENDING THE REMOVAL OF A PANEL. SERVICE MGR FOLLOWED BY STATING I "MIGHT" NOT HAVE TO PAY, DEPENDING ON THE PROBLEM. THE INSPECTION PROVED IT WAS INDEED THE WIPER BLADE TRANSMISSION P/N 25948436, GM AT FAULT. THE SERVICE MGR ALSO STATED PARTS ON-HAND FOLLOWED BY A $250.00 QUOTE TO REPLACE. WITH THE AREA IN QUESTION APART, I CONCURRED WITH THE WORK WHICH WAS DONE IN A FEW MINUTES. AFTER EXAMINING THE BILL, I CROSSED THIS PART NUMBER ON-LINE AND FOUND COUNTLESS GENUINE GM SOURCES CHARGING FAR LESS; $95.16, TO BE EXACT (LESS SHIPPING AND INCLUDES 1 YR WARRANTY). I BROUGHT IT UP TO THEIR ATTENTION AND WAS TOLD THEIR LIST PRICE IS $199.95 WITH THE SAME 1 YEAR WARRANTY, AND THE LABOR COST WAS DISCOUNTED DOWN TO $85.00 PER HOUR. REGARDLESS OF COSTS, THE FACT REMAINS; LOW OR NO VISIBILITY COULD RESULT IN A CRASH CAUSING INJURY OR DEATH UNLESS ADDRESSED. RECOMMEND RESEARCHING OTHER VEHICLES CARRYING THIS PART FOR POTENTIAL FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10788699November 5, 2015ELECTRICAL SYSTEM, STEERING
WON'T START, GET A "CHECK POWER STEERING"LIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10786386October 27, 2015STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE LIFTGATE FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT THE TRUNK FAILED TO REMAIN OPEN AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,325.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10779204October 2, 2015TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 10 MPH, THE TPMS WARNING LIGHT FOR THE FRONT DRIVER SIDE TIRE. ON A LATER DATE, THE FRONT PASSENGER SIDE TPMS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO MADE AN UNKNOWN ADJUSTMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766422September 21, 2015VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. UPON STARTING AND DRIVING THE VEHICLE, THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,115. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745847August 3, 2015ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
CAR DIE (STALL) AT IDOL AFTER WARMED UP DRIVE IT 10 MILES STOP AT STOP SIGN IT DIE RESTART DIE AGAIN MAY DO THAT 3-4 TIMES BEFORE IT WILL TAKE GAS AND RUN DOES THIS INTERMEDITLY RUN FINE FOR HALF A DAY STOP RUN IN STORE COME OUT RESTART AND IT DIE (NO CHUGGING JUST DIE) AUTO PARTS STORE SAID IT WAS A CRANKSHAFT SENSOR WHEN THEY CHECKED WHAT HAD THE CHECK ENGINE LIGHT ON (NOTE CHECK ENGINE LIGHT NOT COME ON EACH TIME IT STALLS)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735268July 20, 2015ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRACTION CONTROL AND THE STABILITY TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10731802July 2, 2015UNKNOWN OR OTHER
I WAS PUTTING A PACKAGE IN THE REAR COMPARTMENT, WHEN THE HATCH STARTED TO CLOSE, IT HIT MY HEAD AND DIDNOT STOP, I HAD TO GRAP THE HATCH,AND HOLD IT UP..THERE IS SOMETHING TERRIBLY WRONG WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10722057May 28, 2015UNKNOWN OR OTHER, AIR BAGS
CAR CRASH AT 45 MPH. FRONT IN DAMAGE AND AIR BAG DID NOT DEPLOY. SEATBELTS DID NOT LOCK UP.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10717212May 18, 2015ENGINE
CAR STARTED MAKING RATTLING NOISE ON STARTUP. GOT WORSE. TOOK TO A FEW CAR PLACES AND THOUGHT IT WAS THE OIL. BUT THE OIL WAS FINE. THEN THE ENGINE LIGHT CAME ON AND A SECOND LATER THE CAR SHUT OFF WHILE I WAS DIVING DOWN THE ROAD WITH MY TWO BABIES!! VERY DANGEROUS! RAN INTO A FRIEND WHO HAS THE SAME MAKE AND MODEL CAR AS MINE AND SAID SHE HAD THE EXACT SAME PROBLEMS. HAS 80K MILES AND HAS ALREADY CHANGED THE TIMING BELT FIVE TIMES. CAR JUST SHUTS OFF. EXTREMELY DANGEROUS! I WILL REPORT THIS TO EVERYONE I KNOW AND WARN THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714629May 5, 2015STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE DOOR WAS INCORRECTLY SEALED AND NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703844April 6, 2015ELECTRICAL SYSTEM
GMC REFUSES TO HELP. I AM CONTACTING BECAUSE I OWN A 2012 GMC TERRAIN AND WE JUST STARTED HAVING ISSUES WITH OUT RADIO WHERE IT WILL TURN ON EVEN WITH THE CAR OFF. OUR GMC DEALER SAID THAT THEY HAVE SEEN THIS ISSUE ALOT AND SINCE MY VEHICLE JUST CAME OUT OF WARRANTY IN FEB. IT WILL COST US $150. WHAT CAN WE DO SINCE THIS IS A FAULT IN THE RADIO FLASHING NOT SOMETHING WE HAVE DONE. IF THE RADIO TURNS ON WHILE THE CAR IS OFF WHAT ELSE WILL START DOING THAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692711March 7, 2015WHEELS
I WAS DRIVING UP A SLUSHY HILL AND HAD TO STOP MIDWAY UP THE HILL. ONCE I PROCEEDED UP THE HILL MY CAR JUST SPUN TIRE,SO I PUT THE CAR IN REVERSE AND BACKED BACK DOWN THE HILL. I THEN DROVE TO WORK AND PARKED MY CAR. WHEN I STARTED MY CAR TO LEAVE WORK THE SERVICE AWD ALERT CAME ON. THIS IS THE SECOND TIME SINCE DEC. 2013 THAT THE AWD HAS GONE OUT IN MY VEHICLE. I LIVE IN AN AREA WHERE SNOW IS PREVALENT AND PURPOSELY BOUGHT AN AWD VEHICLE FOR PEACE OF MIND AND NOW FOR THE SECOND TIME IT IS OUT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678458January 23, 2015ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE SWITCH WOULD NOT TURN AND THE VEHICLE FAILED TO START. ALSO, THE CONTACT INDICATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE IGNITION KEY BUT WITHIN DAYS OF RETRIEVING THE VEHICLE THE FAILURE HAD RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0