GMC Terrain Complaints (2011)

386 consumer complaints on file.

#10671888January 12, 2015
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STABILITY CONTROL SERVICE LIGHT CAME ON. SERVICE ENGINE LIGHT CAME ON. VEHICLE ENGINE POWER CUT BY 50%. SAFETY ISSUE - I WAS RIDING ON THE HIGH WAY AND THE VEHICLE SPEED WAS CUT FROM 70 TO 30 - COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671390January 9, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THE THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669239December 31, 2014
SEATS
SHOULDER BOLT THAT CONTROLS HEIGHT ADJUSTMENT ON POWER DRIVER'S SEAT. I HAVE ASKED ON TWO DIFFERENT OCCASIONS AND ALWAYS NO PARTS AVAILABLE. DO NOT ALLOW WIFE TO DRIVE VEHICLE AS THERE IS SIGNIFICANT DIFFERENCE IN OUR HEIGHTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668900December 29, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE TRAVELING ON INTERSTATE 376 WEST OUT OF DOWN TOWN PITTSBURGH, PA DURING RUSH HOUR THE SERVICE STABILITRACK WARNING MESSAGE APPEARED AND THEN THE REDUCED ENGINE POWER WARNING CAME ON. AT THE TIME WE WERE TRAVELING ABOUT 45 MPH AND THE ENGINE WOULD NOT GO ANY FASTER THAN 20 MPH WHEN WE GOT THE MESSAGES, WE HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD.... WE TURNED OFF THE VEHICLE AND WAITED 10 MINUTES AND IT RESET ITSELF... IT HAPPENED 3 MORE TIMES ON MONDAY 12/22 AND THE LAST TIME I COULD BARELY TURN THE STEERING WHEEL.. IT TURNED OUT TO BE THE THROTTLE BODY NEEDING REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667156December 18, 2014
ENGINE
SEVERAL TIMES OVER THE LAST WEEK MY CAR IS STALLING. IT HAPPENS IF I AM AT A STOPLIGHT, DON'T GET UP TO SPEED FAST ENOUGH, ETC. THE M AS MALFUNCTION INDICATOR LAMP KEEPS GOING ON AND OFF. THERE ARE SEVERAL COMPLAINTS OF SIMILAR ISSUES AND THIS SHOULD BE HANDLED BY GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659419November 19, 2014
SEATS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655013November 14, 2014
ENGINE
I HAVE TAKEN MY TERRAIN TO THE DEALERSHIP A COUNTLESS NUMBER OF TIMES FOR VARIOUS REPAIRS. THE LATEST ISSUE IS THE "ENGINE POWER IS REDUCED!" NOTIFICATION. WHILE I WAS AT A COMPLETE STOP, I HEARD AN EXTREMELY LOUD RATTLING NOISE COME FROM UNDER THE HOOD OF MY CAR. I TURNED THE IGNITION OFF TO SEE IF THE NOISE WOULD STOP. TO MY SURPRISE THE CAR DID NOT IMMEDIATELY RESTART. AFTER TURNING THE KEY SEVERAL TIMES THE CAR STARTED BUT WITH AN EVEN LOUDER RATTLING NOISE. I TRIED TO LATER TAKE THE CAR TO THE MECHANIC ONLY TO FIND THAT THE CAR WOULD NOT CRANK AGAIN. AFTER REPEATEDLY TRYING TO CRANK THE CAR, IT FINALLY STARTED. I WAS NOT ABLE TO DRIVE FASTER THAN 15 MILES PER HOUR. I LATER FOUND OUT THAT I NEEDED MUCH MORE THAN A CATALYTIC CONVERTER (GMC DEALERSHIP ADVISED THAT THIS MAY BE THE ISSUE), INSTEAD I NEEDED A NEW ENGINE THAT MAY NOT BE COVERED ALTHOUGH I WAS STILL WITHIN MY FACTORY WARRANTY. THIS CAR IS HORRIBLE STAY FAR, FAR AWAY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649601October 24, 2014
AIR BAGS
MARCH 2014 WE HAD A AIRBAG WARNING LIGHT COME ON AND A WARNING ON THE ODOMETER SCREEN AS WELL SO WE TOOK IT IN TO GMC WEATHERFORD TX AND REPORTED IT BUT THEY SAID IT WOULD BE $125 TO JUST CHECK IT. WELL WE DIDN'T AND DON'T HAVE THE $125 TO CHECK IT AND THEN MAYBE NOT BE FIXED AND WE DON'T HAVE IT NOW. AFTER THIS LAST AIRBAG RECALL I HAVE TO WONDER IF IT SHOULD HAVE INCLUDED MY 2011 GMC TERRAIN. THE LIGHT AND ALARM STILL GOES OFF SO IT IS VERY SCARY. IS THERE A WAY THAT THIS CAN BE CHECKED WITHOUT COST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643546October 9, 2014
SEATS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632514September 11, 2014
SEATS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLT UNSCREWED CAUSING THE SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V447000 (SEAT). HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628277August 25, 2014
AIR BAGS
I STARTED TAKING MY 2011 GMC TERRAIN INTO THE DEALERSHIP WHERE I BOUGHT IT FROM WHEN MY AIRBAG WARNING LIGHT STARTED RANDOMLY COMING ON AND OFF AS I WAS DRIVING. IT WAS UNDER WARRANTY AT THAT TIME AND THEY WOULD GET IT TO GO OFF FOR A DAY... BUT THEN IT WOULD COME BACK ON. ONE TIME I TOOK IT IN, AND THE LADY LOOKED AND SAID THAT IT WAS NOTHING AND TO CONTINUE TO DRIVE IT UNTIL THEY COULD GET TO IT IN A FEW WEEKS BECAUSE THEY WERE BACKED UP. WHEN I TOOK IT IN...MY MILEAGE WAS 100 MILES TILL MY WARRANTY WAS OUT...THEY AGAIN... STATED THAT IT WAS SOMETHING THAT I WAS DOING AND RELEASED IT BACK TO ME. IT NOW REMAINS ON CONSTANTLY... AND ALL OF THESE RECALLS ARE HAPPENING WITH AIRBAGS GOING OFF OR NOT GOING OFF! I AM SCARED TO DEATH TO DRIVE MY CAR, BUT I HAVE NO OTHER CHOICE. I AM STILL MAKING PAYMENTS ON THIS VEHICLE THAT IS A POTENTIAL HAZARD TO MYSELF AND MY FAMILY! THE DEALERSHIP SAID THAT THEY CAN SEE IF THEY CAN GET A CODE FROM SCANNING IT FOR $100 PLUS WHATEVER IS WRONG WITH IT. THIS PROBLEM HAS BEEN GOING ON WAY TOO LONG FOR ME TO HAVE TO BE OUT OF POCKET ANY MONEY! THEY SHOULD BE PAYING ME FOR ALL OF THIS MESS! PLEASE HELP ME!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620800August 8, 2014
ELECTRICAL SYSTEM
WHEN PARKING AFTER DRIVING , THE KEY WILL NOT BE RELEASED . YOU MAY HAVE TO TURN THE KEY ON AND OFF SEVERAL TIMES UNTIL IT RELEASES. THERE IS ALSO A PROBLEM WITH STARTING THE CAR WHERE YOU TURN THE KEY AND THE CAR WILL NOT START. ON OCCASION (NOT EVERY TIME) YOU NEED TO TURN THE KEY ON AND OFF SEVERAL TIMES UNTIL IT STARTS. THIS IS AN ONGOING PROBLEM- STILL HAPPENING. TWO DIFFERENT DEALERS HAVE NOT BEEN ABLE TO DUPLICATE EVEN THOUGH IT HAPPENS MULTIPLE TIMES DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619115August 5, 2014
SERVICE BRAKES
I WAS IN TRAFFIC ON AN ICY DAY AND HAD TO BRAKE QUICKLY TO AVOID STRIKING THE CAR AHEAD OF ME. SINCE THAT DAY, THE ABS LIGHT AND THE SKIDDING VEHICLE LIGHT REMAINS ON ALL THE TIME. WHEN STARTING THE VEHICLE THE DASHBOARD MESSAGE SHOWS SERVICE STABILITRAK. I DON'T KNOW IF THE ABS SYSTEM IS WORKING PROPERLY. I HAD IT TO THE DEALERSHIP IN TOWN AND THEY TOLD ME THEY MAY NEED TO KEEP IT SEVERAL DAYS AND THAT I WOULD HAVE TO PAY FOR THEM TO FIND THE PROBLEM BECAUSE ALLEGEDLY THEY HAD NO IDEA WHAT THE PROBLEM WAS. THAT COULD RUN INTO THOUSANDS OF DOLLARS. I TOOK IT TO AN AUTO PARTS STORE AND ANOTHER GARAGE AND THEY HOOKED UP THE CODE READER AT BOTH PLACES AND IT DIDN'T SHOW ANY CODE. I CHECKED ON THE INTERNET IF OTHER PEOPLE WERE HAVING SIMILAR ISSUES AND THERE ARE QUITE A FEW THAT SHOWED UP. SOME STATED HOW THEY HAD SPENT SEVERAL THOUSAND DOLLARS TO HAVE IT FIXED AND WHEN THEY GOT IT BACK IT DID THE SAME THING. I HAVE CONTACTED GM AND ALTHOUGH THEY HAVE "ASSURED" ME IT WOULD BE TAKEN CARE OF, I HAVEN'T HEARD ANY FURTHER FROM THEM. SOME PEOPLE ON THE INTERNET HAVE SAID HOW THEY WERE CHARGED LARGE AMOUNTS OF MONEY TO REPLACE THE MODULE ONLY TO HAVE THE PROBLEM RETURN. I WOULD LIKE THE PROBLEM FIXED BUT MORE IMPORTANTLY I WOULD LIKE TO KNOW THAT THE ABS IS WORKING PROPERLY IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618438August 3, 2014
POWER TRAIN
STARTED CAR AND SHIFTED FROM PARK TO REVERSE. CAR DID NOT CHANGE INTO GEAR. CAR WAS IN NEUTRAL. SHIFTED TO DRIVE AND STILL NO GEAR CHANGE. SHIFTED TO MANUAL DRIVE MODE AND STILL DID NOT SHIFT. TURNED CAR OFF AND BACK ON, THEN GEAR CHANGES WERE MADE. SECOND TIME THIS OCCURRED IN ABOUT THREE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617920July 31, 2014
AIR BAGS
I HAD A AIRBAG WARNING INDICATION. I TOOK THE SUV TO GMC AND THEY INDICATED THE ISSUE IS IN THE SEAT, AS THE INDIVIDUAL SIT IN THE SEAT IT FLEXES THE CANNON PLUG WITH CAUSE THE AIRBAG SYSTEM TO DISABLE , AND SEND A WARNING. THEY INDICATED THEY COULD NOT CORRECT THE ISSUE WITHOUT DEVIATING DUE TO SAFETY CONCERNS AND THEY ASKED ME TO CONTACT NTSB TO INDICATE THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611414July 18, 2014
TIRES, TIRES:SIDEWALL
WHILE DRIVING @ 55 CENTER LANE FREEWAY INDICATOR LIGHTS SHOWED LOSS OF TIRE PRESSURE ON PASSENGER REAR TIRE. MOVED TO SHOULDER OF FREEWAY AND SAW REAR TIRE HAD NUMEROUS CRACKS ON BOTH INTERIOR AND EXTERIOR SIDE WALLS OF TIRE COVERING TOTAL CIRCUMFERENCE OF TIRE; TIRE HAD BEGUN SMOKING. ASSISTED BY STATE SAFETY PATROL AND TECHNICIAN MADE COMMENTS AS TO HAVE "NEVER SEEN A TIRE SHRED IN THIS MANNER". TREAD HAD BEGUN TO SEPARATE FROM TIRES EDGE AND CRACKS WERE APPROX.. 3 INCH'S APART AND ABOUT 2 INCHES IN LENGTH. TIRE TAKEN TO DEALERSHIP FOR REVIEW AND REPLACEMENT; DEALERSHIP ALSO COMMENTED ON THE DAMAGE AS BEING EXTREMELY UNUSUAL. VEHICLE IS 2011, SINGLE DRIVER WITH APPROX. 31000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606875June 29, 2014
STRUCTURE:BODY, SEAT BELTS, AIR BAGS
I WAS ON THE INTERSTATE IN CINCINNATI, OHIO WHEN A DEER CROSSED OVER THE JERSEY WALL ONTO THE ROADWAY AS I WAS JUST BEGINNING TO EXIT. I HIT THE DEER AT A MINIMUM SPEED OF 45-50MPH. MY AIRBAG DID NOT DEPLOY. ALTHOUGH I WAS UNHARMED I AM CONCERNED ABOUT THE FAILURE OF THE AIRBAG TO DEPLOY GIVEN MY SPEED AND FRONT IMPACT. MY VEHICLE HAS ALSO RECENTLY HAD AN INTERMITTENT ISSUE WITH SUDDEN LOSS OF POWER THAT HAS BEEN ATTRIBUTED TO THE STABILITY CONTROL SYSTEM. GIVEN THE RECENT RASH OF INCIDENTS SURROUNDING GMC VEHICLES AND THE LACK OF RECALLS ON THE TERRAIN VEHICLE, I AM REPORTING THESE INCIDENTS AT THIS TIME AS I AM CONCERNED THAT THEY MAY BE INDICATIVE OF BROADER PROBLEM WITH THE TERRAIN MODEL OF VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596129June 9, 2014
SERVICE BRAKES, HYDRAULIC
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO BRAKE PADS WERE RUSTED IN THE SLIDES AND THEY WOULD NOT MOVE.*SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587381May 9, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE WIPER BLADE TRANSMISSION MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578555April 9, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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