GMC Terrain Complaints (2014)

297 consumer complaints on file.

#10684316February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE ANTI COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683155February 13, 2015
SEATS
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT PASSENGER SEAT TRACK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670814January 7, 2015
VISIBILITY/WIPER
I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY CAR BUT I HAVE TO PUT WATER ON MY WINDSHIELD THAT I HAD IN MY CAR TO CLEAN THE WINDOW THAT IS A SAFETY HAZARD AND CAUSE A WREAK I DID A GOOGLE SEARCH AND FOUND A LOT OF OTHER PEOPLE HAD THIS PROBLEM NOT JUST ME AND SHOULD BE A RECALL AND IF I REMEMBER THAT HAD A RECALL ON THAT SYSTEM BEFORE SO ITS A KNOWN PROBLEM NEED TO CHECK THIS OUT ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662788January 5, 2015
EXTERIOR LIGHTING
2014 GMC TERRAIN. LOW BEAM LIGHTS ONLY LIGHTS UP WHAT'S RIGHT IN FRONT OF HER. CONSUMER SCARED TO DRIVE AT NIGHT *CN THE CONSUMER WAS UNABLE TO SEE THE ROAD, WHILE DRIVING AT NIGHT. SHE STATED THE HIGH BEAMS, WERE NOT QUITE AS NOTICEABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664016December 12, 2014
POWER TRAIN
THE DRIVE SHAFT IS ALL RUSTED. I TOLD THE DEALER ABOUT IT AND THEY SAY THAT IT IS MADE OUT OF STEEL AND NOT TO WORRY. I AM STILL SCARED OF DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655263November 16, 2014
SUSPENSION, STEERING, WHEELS
WHEN DRIVING AT VERY LOW SPEED THERE IS A CREAKING SOUND WHICH SEEMS TO BE COMING FROM THE FRONT SIDE ON THE BOTTOM. GMC HAS A SERVICE BULLETIN #PI1314:CREAK/POPTYPE NOISE FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS-(SEPT.17,2014). THE FIX INVOLVES RIPPING UP CARPET AND CUTTING A HOLE APPROX. 1 FT. SQUARE IN FRONT WALL OF INTERIOR. THE SEAT HAS TO BE REMOVED . THE BLOWER MOTOR HAS TO BE REMOVED. THE RIGHT SIDE FRONT CONSOLE TRIM PLATE AND BODY HINGE TRIM PANEL, THEN CUTTING A HUGE HOLE IN THE WALL. I HAD A 2011 TERRAIN, WHICH I PURCHASED NEW AND I NEVER EXPERIENCED THIS PROBLEM. THE NOISE IS UNACCEPTABLE FOR A BRAND NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654591November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AS THE REDUCED ENGINE POWER AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT ABS SYSTEM HAD MALFUNCTIONED AND A SOLENOID HAD NOT BEEN PROVIDED OXYGEN. THE VEHICLE WAS THEN TAKEN TO A WHO STATED THAT THERE WAS A CABLE THAT HAD SEPARATED FROM THE MOTOR, WHICH NEEDED TO BE TIGHTENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648510October 17, 2014
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING HOME AFTER WORK AROUND 7PM GOING ABOUT 45-50 MPH AND ALL OF A SUDDEN MY CAR BEGAN SLOWING DOWN AND I COULD NOT ACCELERATE. THIS IS WHEN I REALIZED THAT MY CAR HAD SHUT OFF WHILE DRIVING. ALSO, MY HEADLIGHTS TURNED OFF WHICH I NOTICED IMMEDIATELY SINCE IT WAS DARK OUTSIDE, THE COMPUTER SYSTEM SHUT DOWN, GAS INDICATOR WENT TO E AND THE ENGINE TURNED OFF. I WAS ABLE TO COAST OVER TO THE RIGHT LANE AND AS THE CAR WAS SLOWING DOWN MY STEERING WHEEL BEGAN TO LOCK UP. ONCE I WAS FULLY PULLED OVER FROM THE TRAFFIC, I BRAKED AND PUT THE CAR INTO PARK. I WAITED A FEW MINUTES TO CATCH MY BREATH ON WHAT HAD JUST HAPPENED BECAUSE THIS COULD HAVE CAUSED A BAD ACCIDENT IF IT WERE MORE TRAFFIC. SINCE I WAS PULLED OVER I THOUGHT I WOULD TRY TO RESTART MY CAR. BEFORE I RESTARTED IT, I NOTICED THAT MY KEY IGNITION WAS STILL IN THE ON POSITION SO I TURNED IT BACK TO TAKE THE KEY OUT AND THEN IMMEDIATELY PLACED IT BACK IN AND TURNED IT TO SUCCESSFULLY RESTART THE CAR. THIS IS THE FIRST TIME THAT THIS HAS HAPPENED IN THIS CAR. I'VE HAD IT SINCE DEC. 2013 AND HAVE A LITTLE OVER 15K MILES. I WILL BE CONTACTING THE GMC DEALERSHIP REGARDING THIS ISSUE SINCE I DID NOT SEE ANY RECALLS ADDRESSING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641955October 7, 2014
EXTERIOR LIGHTING
WHEN USING LOW BEAM HEAD LIGHTS, OVER HALF OF THE WINDSHIELD ( TOP DOWN) IS BLACKED OUT, CAUSING A RESTRICTED VISION. THERE IS A SLIGHT INCREASE IN VISION WHEN VEHICLE IS BEING DRIVEN ON AN UP HILL GRADE. VEHICLE WAS TAKEN TO THE GMC DEALERSHIP FOR CORRECTION. SERVICE MANAGER DROVE THE VEHICLE HOME AND EXPERIENCED THE REPORTED PROBLEM. SOLUTION TO CORRECT THE RESTRICTED VISION,WAS TO ADJUST/RAISE THE LOW BEAM HEADLIGHTS SO THEY WOULD SHINE HIGHER TO THE MAXIMUM ALLOWABLE BY STATE LAW. THIS ADJUSTMENT RAISED THE BLACK OUT LEVEL BY A VERY LIMITED LEVEL. PROBLEM STILL EXISTS. THIS ADJUSTMENT NOW IS CAUSING ON COMING TRAFFIC AND TRAFFIC WE ARE FOLLOWING TO THINK THAT WE ARE USING OUR HIGH BEAM LIGHTS. CALLED GMC, THEIR REPLY WAS THAT NOTHING COULD BE DONE TO CORRECT THE RESTRICTED VISION. THE PROBLEM IS EXPERIENCED AT ALL SPEEDS. HEAD LIGHT ADJUSTMENT WAS NOT COVERED UNDER WARRANTY. WE NOW HAVE A RESTRICTED USE OF THE VEHICLE FOR DAY TIME DRIVING ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10642000October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE CRASH WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,125. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631083September 5, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
FIRST INCIDENT-AUGUST 28,2014 ACCELERATING ONTO HIGHWAY FROM STORE LOT, SHARP RIGHT ACCELERATED AND ENGINE DIED. NO POWER, BATTERY OK. MESSAGE "REDUCED ENGINE POWER" AND "STABILITY TRACK" . TOWED TO GARAGE WHICH REPLACE ENGINE MODULE. FORTY MILES FROM GARAGE, ACCELERATING ON RIGHT TURN SAME PROBLEM. ENGINE DIED (WE NEARLY GOT HIT) AND MESSAGE SAME , "REDUCED..." AND "STABILITY.." . TOWED TO GARAGE AND WAITING FOR RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618956August 5, 2014
ELECTRICAL SYSTEM
WHILE DRIVING TRUCK WITH AIR CONDITIONER ON IGNITION KEY GETS EXTREMELY HOT. THIS DOES NOT HAPPEN IF TRUCK IS IDLING. THIS HAS BEEN REPORTED TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618798August 4, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DOORS AUTOMATICALLY UNLOCKED WHENEVER THE DOOR HANDLES WERE PULLED. THE CONTACT MENTIONED THAT ON TWO OCCASIONS WHILE DRIVING AND THE CHILD LOCK ACTIVATED, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607054June 30, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL * THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND STALLED. THE CONTACT NOTICED THAT THE KEY WAS BENT WHEN IT WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588904May 16, 2014
AIR BAGS, SEATS
I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576795April 2, 2014
VISIBILITY, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE WITH LOW BEAMS ACTIVATED, THE UPPER HALF OF THE WINDSHIELD WAS TOTALLY BLACK. THE VEHICLE WAS TAKEN TO DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ..UPDATED 05-09-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576797April 2, 2014
EXTERIOR LIGHTING
WHEN USING LOW HEADLIGHTS A DARK BLACK SHADOW IMPAIRS VISION IN THE MIDDLE OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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