GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11175101February 7, 2019
VISIBILITY/WIPER
WE WERE DRIVING ON THE HIGHWAY AT 70 MPH IN A HEAVY RAIN. THE WINDSHIELD WIPERS STOPPED WORKING. WE HAD TO PULL OVER QUICKLY BUT DO TO VERY LOW VISIBILITY THIS WAS DIFFICULT. WE WAITED UNTIL THE RAIN STOPPED AND DROVE HOME. UPON INSPECTION WE DETERMINED THAT THE LINKAGE OF THE WINDSHIELD WIPER MOTOR MECHANISM HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173821February 3, 2019
ENGINE
MY ENGINE LIGHT CAME ON AS I WAS DRIVING ON THE HIGHWAY. FELT LIKE THERE WAS SLIGHT EXHAUST SMELL LEAKING IN THE CABIN BECAUSE HAD A HEADACHE DRIVING HOME AND DRIVING TO DEALERSHIP. ALSO, NOTICED BLACK OIL OR WET SOOT INSIDE MY TAILPIPE AFTER I PARKED IT AND CHECKED IT. STANLEY CHEVROLET TOLD ME THAT IT WAS A BAD TIMING CHAIN BEATING AGAINST ENGINE CAUSING A GAS SMELL AND QUOTED ME OVER 2 GRAND TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171118January 21, 2019
VISIBILITY/WIPER
WHILE DRIVING HOME ON 1/19/2019 IN RAIN MY WIPERS QUIT WORKING.. COULD HEAR WIPER MOTOR STILL RUNNING BUT WIPER BLADES NOT MOVING. LUCKLY I WAS CLOSE TO HOME OR I COULD HAVE HAD A SERIOUS PROBLEM. I AM ASSUMING SOMETHING BROKE AS I HAVE NOT GOTTEN THEM REPAIRED YET. PLANNING ON GETTING WITH DEALER TO GET THEM FIXED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171139January 21, 2019
VISIBILITY/WIPER
IT HAPPENED AGAIN, IN A SNOW STORM MY WIPERS SUDDENLY QUIT WORKING. LAST TIME IT WAS THE BUSHING OR WHATEVER HAD POPPED OUT, I ASSUME IT'S THE SAME THIS TIME. I WAS ON MY WAY TO WORK IN BLIZZARD LIKE CONDITIONS, POOR HIS ABILITY AND DANGEROUS ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164833January 7, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT CALLED RICK HENDRICK CHEVROLET BUICK GMC AT (804)-793-9305 (LOCATED AT 12050 W BROAD ST, RICHMOND, VA 23233) AND WAS INFORMED THAT THE WINDSHIELD WIPER LINKAGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163922December 29, 2018
VISIBILITY/WIPER
28 DEC 2018 MY WIFE WAS DRIVING HOME DURING RAIN STORM ON RT 80 WEST BOUND APX EXIT 12 NJ DRIVERS SIDE WIPER ASSEMBLY / LINKAGE FELL APART . VISIBILITY WAS ZERO, WAS ABLE TO PULL OFF OF HIGHWAY. LOCAL REPAIR STATION VERIFIED LINKAGE FAILED, WAS UNABLE TO REPAIR DUE TO LACK OF PARTS. WE CONTACTED DEALER AND HAVE SCHEDULED REPAIR FOR 31 DEC. HAVE REQUESTED THE DEALER REVIEW FAILURE AND SUBMIT REPORT OF FAILURE TO GMC AND NHTSA. SITUATION WAS EXTREMELY DANGEROUS, HAD NO PRIOR INDICATION OF PENDING FAILURE, RESEARCH AFTER THE FAILURE HAS INDICATED REPORTED INCREASED ISSUES OF THIS TYPE WITH THIS MY AS WELL AS OTHERS MY'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156916December 7, 2018
UNKNOWN OR OTHER
WHEN DRIVING THE VEHICLE SPORADICALLY JERKS. I'VE TAKEN IT TO GET FIXED AT WILLIAMS CHEVROLET 3 TIMES (1) IN FEB 2018, I WAS TOLD THE VEHICLE NEEDED TO BE FLUSHED, BOTH THE FLUSH AND 2 DAYS LATER THE TRUCK JERKED AGAIN, TOOK IT BACK AGAIN IN FEB 2018 THE MECHANIC RODE WITH ME IN THE VEHICLE AND HE FELT THE JERK, THIS TIME I WAS TOLD TO USE HIGH OCTANE GAS WELL I DO USE HIGH OCTANE GAS, LEFT AND THE CAR JERKED TOOK IT BACK A 3RD TIME P, MAR. 2018 AND WAS THEN TOLD THE VEHICLE HAD A SENSOR UPDATE, THEY CLAIMED THE UPDATE WAS DONE AND I WOULD HAVE NO MORE ISSUES. IT'S NOW DECEMBER 2018 AND THE VEHICLE IS STILL JERKING SPORADICALLY. THIS VEHICLE HERE LOCAL DRIVING ON THE STREETS AND WHEN TRAFFIC IS SLOW ON THE HIGHWAY WITH STOP AND GO TRAFFIC IT JERS AS WELL SPORADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154273November 27, 2018
POWER TRAIN
VEHICLE VIOLENTLY SHIFTS IN LOW SPEED GEAR SHIFTING OUT OF FIRST AND SECOND GEARS. THIS OCCURS IN BOTH WARM AND COLD TEMPERATURES. ALWAYS WHEN SHIFTING AT LOWER SPEEDS UNDER 20 MPH. THIS HAS BEEN A REPEATED ISSUE WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151947November 16, 2018
VISIBILITY/WIPER
WHILE DRIVING IN A SNOW STORM MY WIPERS SUDDENLY STOPPED WORKING. THEY ARE MOVEABLE BY HAND, BUT DO NOT ENGAGE AT ALL WHEN TURNED ON. IT SOUNDS LIKE MOTOR ENGAGES, BUT WIPERS DO NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143310October 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
STOPPED AT A LIGHT AND CAR JUST STALLED WITHOUT WARNING. PUT THE CAR ON PARK AND PUT MY BLINKERS ON. LOOKED AT DASHBOARD AND NO CHECK ENGINE LIGHT ON. TURNED CAR OFF AND ON THEN IT STARTED TO DRIVE BUT STALLED 4 MORE TIMES AFTER I CAME TO A FULL STOP AT A LIGHT. USED THE FIXD APP AND IT DETECTED 1 PROBLEM CODE P0011 INTAKE CAMSHAFT POSITION SENSOR AND THE TEST TURNED THE CHECK ENGINE LIGHT ON AND EXPLAINED THAT VARIABLE VALVE/CAMSHAFT TIMING IN THE INTERNAL COMBUSTION ENGINE CONTROL THE INTAKE AND EXHAUST GASES IN AND OUT OF THE GAS COMBUSTION CHAMBER. SENSOR SHOULD LAST AS LONG AS YOUR CAR BUT CAN BECOME DAMAGED DUE TO WEAR AND TEAR BUT MY CAR ONLY HAS 93000 HWY MILES AND IS ONLY 4 YRS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141485October 19, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A RAINSTORM IN AN UPRIGHT POSITION. MAKING VISIBILITY VERY LOW. HAD TO PULL THE CAR OVER AND WAIT UNTIL THE RAIN STOPPED. MOTOR IS STILL MAKING NOISES BUT CASE SEEMS TO BE SIMILAR OR THE SAME AS THE RECALL ON THE 2013 GMC TERRAINS. POSSIBLE CORROSION OF THE LINKAGE. ACCIDENT WAS ALMOST CAUSED BECAUSE OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131148September 25, 2018
VISIBILITY/WIPER
WHILE DRIVING ON HWY 121 IN A HEAVY RAINSTORM MY WIPERS FROZE! THE RIGHT WIPER ARMS STOPPED AT 12 O CLOCK POSITION RIGHT IN FRONT OF MY VIEW WHILE THE LEFT ARM STOPPED OFF TO MY FAR LEFT AT APPROX 9 OCLOCK POSITION STICKING OUT PAST MY DRIVER SIDE MIRROR!!!I HAD TO PULL OVER TO SHOULDER AND MANUALLY PLACE ARMS IN FLAT (OFF) POSITION. I CALLED AAA TO TOW ME TO SAFETY. I CHECKED FUSES, THEY WERE FINE AND WIPER MOTOR ALSO RUNNING BUT ARMS WILL NOT MOVE FOR FRONT WIPERS AT ALL. REAR WIPER STILL FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131569September 25, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE THE CONTACT WAS DRIVING IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER BLADES FAILED, BUT THE WIPER MOTOR WAS STILL OPERABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BRUCE LOWERY, 711 SOUTHWEST RT. 820, FORT WORTH, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121688August 22, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY. ALSO, WHILE STARTING THE VEHICLE, A LOUD NOISE WAS PRESENT COMING FROM THE EXHAUST. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE EXHAUST MANIFOLD WAS CRACKED. THE EXHAUST MANIFOLD WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113703July 25, 2018
AIR BAGS
I HAVE HAD MY VEHICLE SINCE NOVEMBER OF 2016. SHORTLY AFTER I BOUGHT IT THE CHECK AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEAL SINCE IT WAS STILL UNDER WARRANTY. THEY REPLACED SOMETHING. THIS 'FIX' ONLY LASTED FOR A LITTLE WHILE. THE LIGHT COMES ON ALL THE TIME NOW. WHEN I TOOK IT BACK TO HAVE THEM LOOK AT IT THEY ARE GOING TO CHARGE ME A FEE SINCE IT IS PAST THE WARRANTY. IF THIS WOULD HAVE BEEN FIXED CORRECTLY THE FIRST TIME. I ALSO DON'T FEEL THAT THIS SHOULD BE MY RESPONSIBILITY TO FIX SINCE IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112936July 22, 2018
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STOPS RUNNING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112853July 21, 2018
ENGINE, POWER TRAIN
OIL CONSUMPTION TESTING BEGAN 6/12 A WEEK LATER CHECK ENGINE LIGHT CAME OUT. BROUGHT MY TERRAIN BACK TO GMC FOR THEM TO TELL ME THAT THE TIMING CHAIN NEEDS TO BE REPLACED DUE TO THE OIL CONSUMPTION PROBLEMS. HAVING SEVERAL PROBLEMS SINCE SUCH AS JERKING, AND STALLING THAT I DID EXPRESS TO GMC OVER THE PAST COUPLE WEEKS, WHICH IS DUE TO THE EXCESSIVE OIL CONSUMPTION. STILL WAITING TO HEAR FROM THE GMC TO GET MY SUV FIXED ALMOST 40 PLUS DAYS LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103192July 2, 2018
ENGINE
2014 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE CONSUMER WAS ADVISED THE TIMING CHAIN WAS NOT REPAIRED TO GM'S STANDARD REGULATIONS. THE MANUFACTURER WAS NOTIFIED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100554June 8, 2018
ELECTRICAL SYSTEM
THE INFOTAINMENT SYSTEM (INCLUDING BACK UP CAMERA, AUDIO, NAVIGATION, TEMP DISPLAY, ETC.) FREEZES OR THE SCREEN GOES BLACK. YOU CAN NOT USE THE AUDIO CONTROLS AT ALL. YOU CAN STILL ADJUST CLIMATE CONTROLS, BUT CAN NOT SEE THE DISPLAY. THE BACK UP CAMERA HAS EVEN BEEN STUCK ON WHILE NO LONGER IN REVERSE AND DRIVING FORWARD. HAS HAPPENED SEVERAL DIFFERENT TIMES, NO INDICATION TO THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097921May 25, 2018
ELECTRICAL SYSTEM
MENU SCREEN IN MY 2014 GMC TERRAIN GO BLANK ABOUT 5 TIMES NOW AND I AM STARTING TO WONDER WHAT THE ISSUE IS. THERE ARE OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AND IT IS NOT DUE TO THE BLUTOOTH OR GPS REDIRECTING. THIS ALSO MADE MY CAR COMPLETELY SHUT OFF AT A DRIVE THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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