GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11220836June 18, 2019
VISIBILITY/WIPER
WHILE DRIVING IN A HEAVY DOWNPOUR ON I-71 IN CLEVELAND, OHIO, MY WIPERS STOPPED SUDDENLY. I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY FOR SEVERAL HOURS UNTIL THE RAIN STOPPED IN ORDER TO CONTINUE ON. THIS COULD HAVE RESULTED IN AN ACCIDENT AND SERIOUS INJURIES OR EVEN DEATH ESPECIALLY DUE TO THE LOCATION, RUSH HOUR TRAFFIC AND SPEED (60MPH). UP TO THIS POINT, I HAVE HAD ZERO ISSUES AND INDICATIONS THAT SOMETHING WAS WRONG. I WAS SHOOK TO THE CORE AND NOW HAVE TO PAY TO SEE WHAT EXACTLY WAS THE CAUSE BUT WANTED TO REPORT IT IMMEDIATELY DUE TO OTHER COMPLAINTS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220007June 14, 2019
UNKNOWN OR OTHER
MY WIFE WAS DRIVING DOWN THE ROAD IN A RAINSTORM ON JUNE 13, 2019 AND BOTH WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FRIDAY, JUNE 14 AND WE WERE CHARGED $350 TO REPLACE THE WIPER TRANSMISSION AND THE DEALER TOLD US THAT THE VEHICLE WAS NOT PART OF A RECALL . I COULD HEAR THE MOTOR WORKING BUT THE WIPERS WERE NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219656June 13, 2019
VISIBILITY/WIPER
I WAS DIVING DOWN GRATIOT STREET IN SAGINAW MICHIGAN, IT WAS RAINING HEAVILY AND MY WINDSHIELD WIPER DECIDED TO STOP WORKING COMPLETELY. I LOST ALL VISIBILITY AND HAD PULLED OVER IMMEDIATELY TO AVOID CAUSING AN ACCIDENT. WHILE SITTING IN MY CAR WAITING FOR THE RAIN TO STOP I REALIZE THAT MY WINDSHIELD WIPER MOTOR WAS STILL WORKING, BECAUSE I COULD HEAR IT MOVING BACK AND FORTH. BUT MY WIPERS WERE NOT. I HAVE READ THAT THERE IS A PROBLEM WITH SOME OF THE HARD WEAR AND A LOT OF PRIOR YEARS HAVE BEEN RECALLED. I'VE ALREADY HAD TO REPLACE THE ENGINE IN THIS CAR, NOW ONLY TO FIND OUT THAT THIS CAR WITH IT FAULTY EQUIPMENT CAN POTENTIALLY CAUSE ME MY LIFE... I WILL NOT RECOMMEND THIS VEHICLE TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219181June 11, 2019
VISIBILITY/WIPER
WHILE DRIVING ON THE HIGHWAY YESTERDAY IN HEAVY RAIN, MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. I WAS IN THE PASSING LANE, BESIDE A SEMI, AND SUDDENLY I HAD ALMOST ZERO VISIBILITY!!! I MANAGED TO GET TO THE SIDE OF THE ROAD AND STOPPED, BUT NOT WITHOUT ALMOST CAUSING A WRECK THAT WOULD HAVE INVOLVED SEVERAL VEHICLES. WHILE SITTING THERE WAITING FOR IT TO QUIT RAINING, I BEGAN TO RESEARCH WHAT THE ISSUE COULD BE. I WAS BEYOND UPSET TO FIND OUT THAT THIS EXACT ISSUE HAS ALREADY BEEN REPORTED TO YOUR AGENCY MORE THAN 20 TIMES! FURTHER, THESE DEFECTIVE WIPER ASSEMBLIES HAVE ALREADY BEEN RECALLED IN CANADA BECAUSE THEY POSE A SERIOUS SAFETY ISSUE!!! IT IS ABSOLUTELY RIDICULOUS AND NEGLIGENT TO NOT ISSUE A RECALL FOR THIS ISSUE TO BE CORRECTED. I DEMAND AN EXPLANATION AS TO WHY IT'S APPARENTLY GOING TO TAKE SOMEONE ACTUALLY GETTING KILLED BECAUSE OF THIS NONSENSE BEFORE ANY ACTION IS TAKEN!?!?!?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219260June 11, 2019
VISIBILITY/WIPER
I WAS DRIVING 70MPH ON HIGHWAY DURING RAIN STORM. THE WINDSHIELD WIPERS ALL OF A SUDDEN STOPPED WORKING. I WAS NEARLY IN AN ACCIDENT DUE TO NO VISIBILITY AND MADE IT TO THE BERM OF THE HIGHWAY. I HAD TO SIT THERE FOR OVER AN HOUR UNTIL THE STORM PASSED. TOOK TO DEALERSHIP NEXT DAY AND THEY SAID THE WIPER LINKAGE TRANSMISSION FAILED. I DID RESEARCH AND GM IS AWARE OF THIS ISSUE HOWEVER ONLY ISSUED RECALL ON 2013 MODELS IN THE US. GM CANADA HAS ISSUED RECALL ON MODEL YEARS THROUGH 2016. GM IS AWARE OF THIS ISSUE AND ARE PUTTING LIVES AT RISK. IT MAKES NO SENSE WHY THEY ISSUE A RECALL IN ONE COUNTRY AND NOT THE OTHER. SOMETHING NEEDS TO BE DONE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218336June 6, 2019
VISIBILITY/WIPER
I WAS DRIVING WHEN THE STORM HIT, MY WINDSHIELD WIPERS WERE WORKING AND JUST STOPPED. THEY HAVEN'T WORKED SINCE. I CAN HEAR THE MOTOR RUN WHEN I TURN THEM ON, BUT NO MOVEMENT OF THE WIPERS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217513June 3, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS QUIT WORKING WHILE DRIVING DOWN THE HIGHWAY IN A RAIN STORM. WIPER TRANSMISSION FAILED. VEHICLE HAD TO BE ABANDONED OVERNIGHT DUE TO NOT BEING ABLE TO DRIVE IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210160May 27, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS QUIT WHILE DRIVING 55 MPH ON EXPRESSWAY DURING HEAVY RAINSTORM. VERY LIMITED VISIBILITY TO GET OFF THE ROAD AND WAIT FOR RAIN TO STOP. AFTER GETTING TO A SERVICE SHOP I WAS TOLD THE WINDSHIELD WIPER TRANSMISSION HAD FAILED. ONE OF THE TRANSMISSION JOINTS HAD POPPED OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209043May 21, 2019
ENGINE
AROUND 90,000 MILES THE ENGINE BEGAN BURNING OIL. I HAD TO ADD OIL EVERY 2,000 MILES. AT 101,000 MILES RADIATOR FAILED. AT 123,000 MILES THE ENGINE COMPLETELY FAILED. THE MECHANICS AT GM DEALERSHIP COULD NOT EXPLAIN IT. THEY SAID IT APPEARED THAT THE ENGINE WAS BURNING OIL. I HAD TO SPEND $7,000 TO REPLACE ENGINE AND ADDITIONAL PARTS THAT WERE DAMAGED DUE TO THE ENGINE FAILURE. I HAVE SEEN MANY REPORTS ABOUT THE ENGINES FOR THIS MODEL AND YEAR BURNING OIL WITH NO ACTION OR RECALL FROM GM. ONCE MORE OWNERS HIT 100,000 MILES, I BELIEVE THAT THERE WILL BE MORE REPORTS OF THIS ENGINE ISSUE. HOPEFULLY GM WILL THEN RESPOND AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208632May 20, 2019
ENGINE, POWER TRAIN
MY 2014 GMC TERRAIN HAS STALLED ON ME 11 TIMES. I CANNOT MAKE ANY RHYME OR REASON OUT OF IT. IT WILL STALL AFTER A 10 MILE DRIVE, IT WILL STALL AFTER A 2 MILES DRIVE. THE STALLS SEEM TO HAPPEN WHEN I AM COMING FROM A STOP, LIKE WHEN I STOP TO PUT MY CAR IN REVERSE TO BACK INTO MY GARAGE. OR WHEN I STOP AT A LIGHT OR STOP SIGN. EACH TIME THE CAR STARTS AGAIN, BUT RIDES REALLY ROUGHLY. AT STOP SIGNS AND STOP LIGHTS I FEEL THE CAR START TO TREMOR, SO I PUT THE CAR IN NEUTRAL AND CROSS MY FINGERS. I NEED TO KEEP MY FOOT ON THE GAS TO KEEP IT RUNNING. THIS IS JUST UNSAFE TO DRIVE A CAR LIKE THIS. THIS STARTED ABOUT 6 WEEKS AGO, AND NOW IT HAPPENED 3 TIMES THIS PAST WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205907May 6, 2019
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY IN THE RAIN USING MY WIPERS WHEN THEY STOPPED. THEY NO LONGER WORK. THEY DON'T MOVE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204675April 30, 2019
AIR BAGS, SEAT BELTS
MY AIR BAG / SEAT BELT KEEP LIGHT KEEPS COMING ON . CODE B001B AIR BAG PASSENGER SEAT ANCHOR PRETENSION DEPLOYMENT LOOP. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202674April 20, 2019
VISIBILITY/WIPER
I WAS DRIVING ON I-85 SOUTH AT ABOUT 55 MPH HEADED TO WORK ON APRIL 19, 2019 DURING A HEAVY RAIN STORM. I WAS DRIVING IN THE HOV PEACH LANE WHEN ALL OF A SUDDEN, MY WIPER BLADES STOPPED COMPLETELY IN AN UPRIGHT POSITION CAUSING COMPLETE BLINDNESS. I COULD NOT SEE ANY OF THE CARS IN FRONT OF ME AT ALL. SINCE I WAS DRIVING IN THE HOV PEACH LANE (LEFT LANE), I HAD NO SHOULDER TO PULL OVER. MY CAR WAS STILL PARTIALLY ON THE INTERSTATE CAUSING A TRAFFIC JAM AND PEOPLE HAD TO STOP TO GO AROUND ME. I HAD TO CALL THE HERO UNIT TO HELP ME GET TO THE RIGHT SIDE OF THE INTERSTATE. THE RAIN WAS SO HEAVY, I COULD NOT DRIVE THE VEHICLE. I HAD TO GET TOWED TO MY HOUSE. I NEVER MADE IT TO WORK. I NOW FIND OUT THIS IS AN ONGOING PROBLEM WITH THE WIPER UNIT AND MY SAFETY IS NOW COMPROMISED WHEN THERE ARE HEAVY RAINS. THIS WIPER UNIT SHOULD HAVE BEEN RECALLED YEARS AGO. AT THE VERY LEAST, PLEASE RECALL BEFORE SOMEONE IS KILLED OR HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195316April 10, 2019
ENGINE
MY CAR IS BURNING OIL RAPIDLY. IT IS CAUSING ISSUES TO OUR CARS ENGINE. JUST HAD MY OIL CHANGED 1500 MILES AGO AND HAD TO DO IT AGAIN. ENGINE IS VERY LOUD AND MECHANIC SAYS MOTOR NEEDS WORK DONE TO IT AT A PRICE OF $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194197April 5, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION- 2014 GMC TERRAIN WITH 78,000 MILES IS 'CONSUMING' APPROXIMATELY 1.5-2 QUARTS OF OIL WITH 1500 MILES REMAINING BEFORE NEXT OIL CHANGE IS DUE. THIS HAS OCCURRED OVER THE PAST 3 OIL CHANGES AND SEEMS TO BE TIED INTO A 'TECHNICAL SERVICE BULLETIN' ISSUED TO THE GM DEALERSHIPS BY GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190064March 19, 2019
ENGINE, POWER TRAIN
I'VE TOOK IT TO CAR SHOP AND THEY SAID IT'S BURNING OIL. I HAVE TO GET OIL CHANGES EVERY 2500 MILES, AND IT'S LOW AFTER 2 WEEKS. I'VE CONSTANTLY ADDING OIL AND CHECK IT BETWEEN OIL CHANGES. THIS IS MY FIRST GMC AND I'M NOT TOO HAPPY ABOUT THIS ISSUE I'M HAVING. 104561 MILEAGE AND ENGINE LIGHT JUST CAME ON THIS WEEK. I'M VERY SCARE AND I CAN'T AFFORD ANOTHER ENGINE. IT'S TICKING LOUD AND MAKES NOISE WHEN I ACCELERATE. I ONLY WORK LESS THAN 5 MILES FROM HOME AND THIS IS JUST CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183782March 3, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2014 GMC TERRAIN WITH APPROXIMATELY 85,000 MILES WHEN I NORMALLY PRESSED THE BRAKE PEDAL AND THE ANTILOCK BRAKES ACTIVATED UNEXPECTEDLY. MY DASHBOARD TOLD ME THE STABILITY TRACK NEEDED SERVICE. I BROUGHT THE VEHICLE TO GET REPAIRED AND THEY FOUND A SPEED SENSOR AND IT'S CONTACT ON THE HUB WERE BAD. COST TO REPLACE HUB APPROX $350
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183236February 28, 2019
ENGINE
WAS DRIVING ON A STATE HIGHWAY. UPON TAKING OFF FROM A STOPLIGHT, A HARSH NOISE CAME FROM THE ENGINE, FOLLOWED BY A LOSS OF POWER AND OIL. CAR WAS TOWED TO A SHOP, WAS TOLD METAL SHAVINGS ARE IN THE PAN ANF THE ENGINE WOULD NEED REPLACING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183070February 28, 2019
ENGINE
VEHICLE HAD STALLED ONE MORNING IN VERY COLD WEATHER, RESTARTED AND OPERATED FINE WITHOUT ISSUES FOR A COUPLE OF WEEKS. A WEEK AGO THE ENGINE LIGHT CAME ON. DIDN'T DRIVE ANYWHERE THAT DAY. NEXT DAY TRIED TO TAKE IT TO MY PREFERRED SHOP BUT COULD ONLY TRAVEL A SHORT DISTANCE TO A LOCAL SHOP. DIAGNOSTICS SHOWED ISSUES WITH INTAKE CAMSHAFT POSITION, FUEL PRESSURE PERFORMANCE, IDLE SPEED LOW AND FUEL PRESSURE REGULATOR. HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED, FURTHER INSPECTION SHOWED SEVERAL BROKEN ROCKER ARMS, BASICALLY ENGINE DAMAGE DUE TO TIMING CHAIN ISSUE AND/OR OIL CONSUMPTION ISSUE. VEHICLE HAS 147,000 MILES AND HAD VARIABLE VALVE TIMING SOLENOID REPLACED AT 99,000 MILES. HAD EVERY SCHEDULED OIL CHANGE NEVER EXCEEDING MANUFACTURER'S RECOMMENDATION OF 7,500 MILES BETWEEN OIL CHANGES. CAR IS BASICALLY DEAD WITH LITTLE VALUE AT THIS POINT. GENERAL MOTORS REFUSED TO ASSIST WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181358February 20, 2019
ENGINE
MY CAR ENGINE LIGHT COMES ON AND THE CAR KEEPS CUTTING OFF WHEN I STOP OR WHEN I GET READY TO DRIVE. I TOOK MY CAR TO THE MECHANIC AND HE IS TELLING ME IS THE CAMSHAFT THAT THESE CARS HAVE ALOT OF COMPLAINTS FOR THIS. MY CAR HAS LESS THAN 52K MILES. I DON'T DRIVE MY CAR A LOT. THIS IS HORRIBLE THAT THIS IS HAPPENING SO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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