GMC Sierra Complaints (2003)

570 consumer complaints on file.

#11564199January 8, 2024
AIR BAGS
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526434June 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
An accident has not occurred yet, but it something I'm concerned deeply about. Awhile back there was a recall on the instrument cluster of the gmc Sierra 1500 (possibly othets on the list, im sure). I did wind up having the cluster replaced, there didn't seem to be any issues at the time. Now...the replacement cluster has gone haywire. I notice no issues with operations at this time. But the cluster doesn't register certain things or it fluctuates on and off, or doesn't read correctly at all. Is it possible that the replacement could have been bad as well?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308791February 12, 2020
FUEL/PROPULSION SYSTEM, STEERING
HAD INJECTORS REPLACED UNDER WARRANTY AT 50000 MILES AFTER NOTICING EXCESS EXHAUST SMOKE ON STARTUP AND ALSO POWER STEERING HOSES WERE LEAKING, AGAIN AT 105000 MILES THEY TOTALLY FAILED AS I WAS BRINGING MY WIFE HOME FROM HOSPITAL ON I-15 IN CA. UP CAJON PASS AND HAD TO BE TOWED TO DEALER, BUT GM DEALER WOULD NOT COVER INJECTORS UNDER WARRANTY AS TRUCK WAS11 YEARS OLD AND THEIR COVERAGE WAS FOR 7 YEARS ONLY, NOW AGAIN HAD TO HAVE THEM REPLACED AT 147000 MILES BECAUSE OF EXCESSIVE SMOKE ON STARTUP. THIS TIME I WENT TO AN INDEPENDENT SHOP AS THEY WERE $1000 CHEAPER AND STATED THESE UPGRADED INJECTORS SHOULD LAST 150000 MILES NOT 50000. HAD TO HAVE POWER STEERING HOSES REPLACED AGAIN ALSO ALONG WITH POWER BRAKE SERVO BECAUSE THEY WERE LEAKING AGAIN AT 157000 MILES. I HAVE ALL OF THIS DOCUMENTED IN WRITING BY SERVICE DEPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202662April 20, 2019
SERVICE BRAKES
HYDRAULIC BRAKE LINES CORRODED CAUSING LEAKS AND BRAKE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193104April 1, 2019
ELECTRICAL SYSTEM
BLOWER MOTOR RESISTOR DOES NOT OPERATE. UPON INSPECTION, HARNESS AND FINAL STAGE ARE DAMAGED DUE TO EXCESSIVE HEAT. I NEED TO REPLACE BOTH COMPONENTS BECAUSE I FEAR IT WILL CAUSE A FIRE. MANY POSTS ON THE SAME THING. WHY IS THERE NOTHING DONE ABOUT THIS? MY BMW HAD SAME ISSUE BUT IT WAS A RECALL ON THEIR CARS. WHY IS IT NOT A RECALL ON GM? IS IT BECAUSE THEY ARE AN AMERICAN CAR COMPANY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175902February 9, 2019
UNKNOWN OR OTHER
THE HORN QUITS WORKING AND THIS CREATES A HUGE SAFETY ISSUE. ONLINE SEARCH SHOWS THIS IS A COMMON PROBLEM AND THE DEALER IS UNABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173659February 2, 2019
SERVICE BRAKES
76000 MILES; ISSUE ONGOING BEGINNING IN NOVEMBER 2018 ON DRY PAVEMENT AT LOW SPEED (UNDER 10 MPH) BRAKING IS COMPROMISED BY ABS SYSTEM ENGAGEMENT ISSUE. BELOW 10 MPH, THE ABS SYSTEM ENGAGES CAUSING DRY PAVEMENT BRAKING TO BE DOUBLE OR TRIPLE THE NORMAL DISTANCE TO STOP PRIOR TO THE ABS ISSUE. THIS IS A SAFETY ISSUE SINCE ABS SYSTEM PULSING OF THE BRAKES AT SLOW SPEEDS ON DRY PAVEMENT IS UNEXPECTED. AT A STOP SIGN/CROSSWALK, THIS HAS CAUSED A VERY CLOSE ENCOUNTER. VEHICLE HAS LESS THAN 80000 MILES AND HAS BEEN SERVICED ROUTINELY BY A CERTIFIED MECHANIC. REPLACEMENT/SERVICE OF ABS SPEED SENSORS AND RUST ISSUE DID NOT CORRECT THE PROBLEM. I HAVE NEVER BEEN CONTACTED REGARDING THE RECALL THAT EXISTS FOR THIS ISSUE. REQUIRE ASSISTANCE TO DETERMINE WHY A VEHICLE WITH THIS MILEAGE HAS THIS OBVIOUS SAFETY ISSUE AND GM HAS PROVIDED NO RELIEF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173437February 1, 2019
SERVICE BRAKES, STEERING
BRAKES ARE SPONGY NOT RIGHT POWER STEERING WHINES AS DO BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119742August 13, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE ENTIRE BOTTOM OF THE TRUCK BED WAS RUSTED, INCLUDING THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER (FREEDOM CHEVROLET, 7052 W 48TH ST, FREMONT, MI 49412, 321-403-0016) WHERE IT WAS DIAGNOSED THAT CHEAP METAL WAS USED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ADDITIONAL INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110091July 8, 2018
SERVICE BRAKES
WHILE DRIVING APPROXIMATELY 35 MPH IN TOWN, THE VEHICLE IN FRONT OF ME SIGNALED TO MAKE A LEFT HAND TURN. I BEGAN TO SLOW DOWN THE VEHICLE AND THEN I LOST ALL BRAKE PRESSURE. I WAS UNABLE TO STOP THE TRUCK TO AVOID AN ACCIDENT DUE TO COMPLETE BRAKE FAILURE! THERE WERE NO PREVIOUS LIGHTS OR WARNING SIGNALS NOTIFYING OF A BRAKE PROBLEM PRIOR TO THIS. THE WARNING LIGHT CAME ON AFTER THE ACCIDENT. THE BRAKE FLUID RESERVOIR WAS FULL. AFTER FURTHER INVESTIGATION, IT APPEARS THAT THE BRAKE LINES WERE CORRODED CAUSING THE BRAKE FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100027June 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING LOT, THE CONTACT SLAMMED ON THE BRAKE PEDAL TO AVOID ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF HIS VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT STOPPING THE VEHICLE IMMEDIATELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED; HOWEVER, THE CONTACT SPOKE TO A TECHNICIAN WHO STATED THAT HE COULD REPAIR THE FAILURE BY CUTTING OUT THE ROTTED SECTION OF THE BRAKE LINE AND REPLACING IT WITH A NEW SECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090932April 30, 2018
SERVICE BRAKES
LOSS OF BRAKES DUE TO RUSTED THROUGH BRAKE LINES. WHILE PULLING A TRAILER WITH PONTOON BOAT, ALL OF A SUDDEN WHEN STOPPING I SUDDENLY HAD NO BRAKES. JUST CAME OFF THE FREEWAY BUT WAS GOING SLOW WHEN THE FAILURE OCCURRED. NEED TO REPLACE NOW. ALSO, RUSTED THROUGH POWER STEERING LINES. ALREADY REPLACED. ALSO, RUSTED TRANS COOLER LINES. WILL NEED TO REPLACE SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066962February 5, 2018
VEHICLE SPEED CONTROL
COMPLAINT INVOLVES REDUCED POWER MODE WHILE DRIVING. THIS HAS BECOME A SAFETY CONCERN BECAUSE OF THE RAPID DROP IN SPEED WHILE DRIVING. IT IS UNSAFE TRYING TO EXIT TRAFFIC LANES WITH NO RESPONSE FROM THROTTLE PEDAL AND APPEARS TO BE A COMMON PROBLEM WITH DRIVE BY WIRE VEHICLES PRODUCED BY GENERAL MOTORS. VEHICLE HAS BEEN TO DEALERSHIP TWICE WITH NO RESOLUTION OF THE PROBLEM. THIS FAILURE HAS OCCURRED AT VARIOUS SPEEDS, TIMES OF DAY, TEMPERATURES ETC. IT WILL ENTER REDUCED POWER ONCE TO TWICE A DAY. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051442November 30, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, EXHAUST FUMES ENTERED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN PAUL'S BUICK GMC (3615 S 108TH ST, GREENFIELD, WI 53228 (414) 482-6246) WHERE IT WAS DIAGNOSED THAT THERE WAS A FRACTURED EXHAUST MANIFOLD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST THE CONTACT BECAUSE THERE WAS NO RECALL ISSUED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 80,000. .*BF CONSUMER STATED WIFE SMELLED EXHAUST FUMES, CONSUMER CANNOT SMELL AND WAS GETTING HEADACHES AFTER DRIVING. PROBLEM IS FROM THE EXHAUST FUMES. UPDATED 8/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031844October 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GMC 2500 DIESEL HD SLE SIERRA REARWHEEL DRIVE INSTRUMENT PANAY IS INOPERATIVE. HAVE TO USE IPHONE FOR SPEED AND GUESS AT GAS EFFECTING CRUISE CONTROL INTERIOR LIGHTS FAN SPEED AND CD PLAYER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013113August 6, 2017
SERVICE BRAKES
BRAKE FAILURE UPON SLOWING DOWN AT OFF RAMP. AVOIDED ACCIDENT BUT HAD TOTAL BRAKE FAILURE. PULLED INTO PARKING LOT, CHECKED FLUID LEVELS, WERE OK, TRIED BRAKES AGAIN AND THEY WERE WORKING. HAVE NOT HAD A PROBLEM SINCE.HAVE HEARD REPORTS OF SIMILAR NATURE. SOME THINK IT IS A PROBLEM IN THE VALVING.HOPE YOU CAN FIND A CURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994915June 13, 2017
ENGINE
MY 2003 GMC SIERRA 1500 PRESENTLY HAS 67,631 MILES ON IT. WITH ABOUT 46,000 MILES ON MY TRUCK AT THE END OF 2011, I NOTICED LOW COOLANT, BUT COULD NOT FIND A NOTICEABLE LEAK. I CONTINUED TO ADD COOLANT, BUT COULD NEVER FIND THE LEAK. WHILE HAVING MY OIL CHANGED IN JUNE 2016, THE DEALER (WHERE VEHICLE HAD BEEN PURCHASED AND SERVICED) SAID COOLANT HAD LEAKED INTO THE OIL DUE TO A CRACKED CYLINDER HEAD, AND ESTIMATED APPROX $3500 TO FIX IT. IN DEC 2016, THEY RECOMMENDED REPLACING THE ENGINE AT $6600. IN RESEARCHING THIS PROBLEM, I FOUND GM SERVICE BULLETIN #06-06-01-019B, 12 JUNE 2007, SUBJECT INFORMATION ON GRADUAL COOLANT LOSS OVER TIME WITH NO EVIDENCE OF LEAK FOUND. IT DISCUSSES A KNOWN MANUFACTURING DEFECT WITH CASTECH HEADS USED IN THE 5.3L VORTEC ENGINE AS I HAVE IN MY TRUCK. SUBSEQUENT ONLINE SEARCHES INDICATED THIS WAS A COMMON PROBLEM AMONG SUCH GM ENGINES. I WENT BACK TO THE DEALER WITH THE SERVICE BULLETIN AND ASKED WHAT GM WOULD DO TO ASSIST IN THE REPAIR OF THIS KNOWN MANUFACTURING DEFECT. THE DEALER SAID THE VEHICLE WASN'T UNDER WARRANTY SO THEY WOULDN'T DO HELP. I REQUESTED ASSISTANCE THROUGH THE GM REGIONAL REP, AND WAS ALSO TOLD THEY WOULD DO NOTHING. IN MARCH 2017, I WROTE A LETTER TO GM CUSTOMER ASSISTANCE CENTER REQUESTING ASSISTANCE. GM RESPONDED WITH A LETTER TWO WEEKS LATER STATING THAT FOR SERVICE REQUEST NUMBER 8-2815264552, THEY "CANNOT PROVIDE ANY COST ASSISTANCE ON THE ENGINE ISSUE ON THE VEHICLE." FURTHER THEY STATED THERE IS NO RECALL OR SPECIAL COVERAGE FOR THE ISSUE. THE FAULTY CASTING OF THE CASTECH CYLINDER HEAD IN THE 5.3L VORTEC ENGINE IS A KNOWN DEFECT IN ABOUT 5 YEARS OF GM VEHICLES WHICH GM REFUSES TO ACKNOWLEDGE TO CUSTOMERS, BUT CLEARLY ACKNOWLEDGES THROUGH ITS SERVICE BULLETIN. GM SHOULD PROVIDE A RECALL OR AT LEAST FINANCIAL ASSISTANCE TO CORRECT THIS KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993154June 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT OBSERVED AN ABNORMAL SOUND FROM THE REAR BRAKES WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (BETTEN BAKER GMC LOCATED AT 749 W MAIN ST, LOWELL, MI, 49331) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKES HAD FAILED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CONTACT OBSERVED A PUDDLE UNDER THE FRONT DRIVER DOOR AND REALIZED IT WAS BRAKE FLUID. IN ADDITION, THE CONTACT OBSERVED THAT THE PAINT ON THE FRAME WAS FAILING AND WAS WET DUE TO THE EXCESSIVE LEAKAGE OF THE BRAKE FLUID. THE CONTACT RESEARCHED ONLINE TO SEE THE COMPLAINTS ON HIS VEHICLE AND FOUND A CLOSED INVESTIGATION DUE TO BRAKE LINE CORROSION UNDER NHTSA ACTION NUMBER: EA11001 (BRAKES). THE VEHICLE WAS NOT DIAGNOSED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940398January 8, 2017
SERVICE BRAKES
MY TRUCK HADN'T BEEN DRIVEN FOR A COUPLE OF WEEKS, BUT THERE WAS NO INDICATION OF ANYTHING AMISS THE LAST TIME I DROVE IT. THE TRUCK IS PARKED AT THE TOP OF A APPROX. 40FT. LONG DRIVEWAY THAT IS MODERATELY STEEP. I STARTED THE TRUCK AND SLOWLY BEGAN BACKING DOWN THE DRIVEWAY AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT FLEW DOWN THE DRIVEWAY, GOING BETWEEN A PARKED CAR AND ANOTHER STEEP HILL, WINDING UP IN MY NEIGHBORS FRONT YARD, WHERE I MANAGED TO ABRUPTLY TURN IT AND BRING IT TO A STOP BEFORE GOING THRU HIS LIVING ROOM. FREQUENTLY, THERE ARE AS MANY AS 6TO8 KIDS PLAYING THERE, BUT BEING A BAD WEATHER DAY(COLD),, LUCKILY, THERE WAS NOBODY THERE. THE POSSIBILITIES OF A TERRIBLE DISASTER ARE FRIGHTENING. AS IT STANDS, THE ONLY 'DISASTERS' ARE THE RUTS IN MY NEIGHBORS YARD, A DESTROYED RECYCLING CONTAINER AND MY BANK ACCOUNT,-TO A TUNE OF JUST OVER 1700$. MY MECHANIC SAYS HE HAS DONE OVER A HALF DOZEN OF THESE REPAIRS LATELY. TO MY WAY OF THINKING, GM IS SERIOUSLY NEGLIGENT REGARDING THIS PROBLEM, WHICH I HAVE DISCOVERED IS FAIRLY COMMON. ARE THEY WAITING TO SEE HOW MANY HORRIFIC EVENTS OCCUR BEFORE ADDRESSING THIS? AT THE VERY LEAST, THEY SHOULD GIVE REIMBURSEMENT TO THOSE OF US THAT HAVE GONE THRU THIS. AND WHERE IS NHTSA'S ACTION ON THIS ISSUE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928370November 28, 2016
SERVICE BRAKES
I WAS DRIVING ON I 75 DOING 70 MPH I HAD TO COME TO A SUDDEN STOP I APPLIED BRAKES AND THERE WAS NO BRAKES., I ENDED UP PUTTING TRUCK IN THE DITCH TO AVOID SERIOUS ACCIDENT. IT ENDED BOTH BRAKE LINES FROM MASTER CYLINDER BOTH BLEW UP FROM CORROSION THESE LINES WENT TO THE ABS MODULE. I WAS SOME WHAT INJURED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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