GMC Sierra Complaints

15,732 consumer complaints on file.

#10126470June 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: SHORTLY AFTER THE PURCHASE OF THE TRUCK WHILE TRAVELING OVER A BUMP THE ABS KICKED IN AND THERE WAS A SLOW PULSATION OF BRAKES. VEHICLE WENT THROUGH A STOP SIGN. THIS OCCURRED ON DRY PAVEMENT. WHILE TRAVELING OVER INCH BUMP OR LARGER. THE OWNER EXPERIENCED THE SAME THING AS LISTED ABOVE. VEHICLE WAS SEEN BY THE SERVICE DEALER, AND THEY FOUND NO CODES ON THE COMPUTER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE OWNER WAS ADVISED THAT BRAKES WERE OPERATING PROPERLY. OWNER FOUND THAT PRESSING THE BRAKE PEDAL VERY FAST AND HARD OR PRESSING AND THEN RELEASING IT WAS THE ONLY WAY TO GAIN AFFECTIVE BRAKING. THE OWNER UNPLUGGED THE ABS FUSE, AND WAS ABLE TO HAVE THE BRAKES OPERATE NORMALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124129June 24, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: THE WINDSHIELD WIPERS DO NOT WORK PROPERLY THEY HAVE A STRANGE PATTERN TO THEM. THEY QUIT, AND HAD A HUMMING NOISE FROM THE WIPER MOTOR.*AK HAD WINDSHIELD WIPER RECALL PERFORMED. MOTOR AND CIRCUIT BOARD WERE REPLACED. REPAIRS AT GMC DEALERSHIP ON 6/13/05. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121302June 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE ABS BRAKES ARE NOT WORKING PROPERLY. THE ABS SYSTEM KICKS IN AND THE BRAKE PEDAL GOES TO THE FLOOR. THIS IS AN INTERMITTENT PROBLEM, USUALLY BETWEEN 40-5O MPH *AK THIS IS THE FIFTH TIME THAT THE BRAKES HAVE FAILED. CONSUMER FEELS THIS IS A DANGEROUS SITUATION AND CAN CAUSE A LOT OF STRESS BECAUSE SHE HAS TO CONSTANTLY WATCH HOW SHE DRIVES YOU DRIVE , SO IF THE BRAKES DO FAIL SHE WOULD BE PREPARED TO PREVENT A CRASH. *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119798June 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONTACT STATES: CONTACT IS HAVING PROBLEM WITH BRAKES AT SLOW SPEEDS WHEN HE SLOWS DOWN THE ABS KICKS IN AND EXPERIENCES EXTENDS STOPPING DISTANCE. NO PRIOR WARNING. ONLY DOES IT LIKE AT SPEEDS OF 15 MPH AND UNDER. THIS HAS ALMOST CAUSED TWO ACCIDENTS. DEALER ADMITTED THAT ONE OF HIS MECHANICS DID FIX ANOTHER GMC SIERRA FOR THE SAME PROBLEM. THE ABS PROBLEM CAUSED THE MECHANIC TO HIT THE DOCK DOOR AT THE DEALER STATION BECAUSE THE VEHICLE WOULD NOT STOP. DEALER SAID THAT THEY HAD MORE PROBLEMS WITH THIS VEHICLE IN SNOWY WEATHER DUE TO SALT ON THE SENSOR.*AK ON A DAILY BASIS ABS BRAKES PULSATE AND INCREASE CONSUMER'S BREAKING DISTANCE AT SLOW SPEEDS. CONSUMER HAD SEVERAL CLOSE ACCIDENTS WHICH WERE A RESULT OF THE FAILED ABS BRAKES. *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126337June 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS PULLING INTO A PARKING SPOT DOING AROUND 5MPH, PUT MY FOOT ON THE BRAKE AND THE ANTILOCK BRAKE SYSTEM ACTIVATED CAUSING MY TRUCK NOT TO STOP. BECAUSE MY TRUCK WOULD NOT STOP I HIT THE CAR IN THE PARKING SPOT AHEAD OF ME CAUSING DAMAGE TO THE PERSONS CAR. I AM GOING TO TAKE MY 2000 GMC SIERRA TO A CERTIFIED GM DEALERSHIP AND HAVE IT LOOKED AT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10126345June 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEEL SPEED SENSORS FAILED, CAUSING UNSAFE BRAKING ON UNEVEN PAVEMENT. NUMEROUS TRIPS TO THE DEALER WERE REQUIRED BEFORE THE CAUSE OF THE NOISE/UNSAFE BRAKING WAS DISCOVERED. PARTS WERE REPLACED AT A COST IN EXCESS OF $800.00. NOW, LESS THAN TWO YEARS LATER, THE SAME SYMPTOMS HAVE RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126402June 23, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT:CONSUMER OWNS 1997 GMC K1500 SIERRA PICKUP TRUCK. FOUND RECALL APR. 27, 2003 NHTSA CAMPAIGN ID 03V159000 FOR WINDSHIELD WIPERS. CRACKED CIRCUIT BOARD. CONSUMER RECEIVED LETTER IN FEBRUARY 2003 FROM GM. LETTER STATED THAT SOME VEHICLES HAD THIS DEFECT, BUT THIS WAS NOT A RECALL. ACCORDING TO THE NHTSA THERE WAS A RECALL. CONSUMER CALLED MANUFACTURER AND THEY SAID THAT HIS VEHICLE WAS PART OF THE SPECIAL PLAN. HIS VEHICLE WAS NOT PART OF THE RECALL. CONSUMER ASKED IF THEY COULD INCLUDE HIS VEHICLE IN THE RECALL. GM TOLD THE CONSUMER NO, THAT HE COULD FILE A STATEMENT OR REPORT AND HE DONE SO. CONSUMER DOES NOT HAVE ANY FAITH IN GM GETTING BACK WITH HIM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126191June 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS A STRONG JERK WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES HAS A SLIPPING / DELAYED JERK WHEN SHIFTING FROM 1ST TO 2ND. VEHICLE WAS TAKEN TO DEALERSHIP. VALVE BODY WAS REPLACED AT 30,000 MILES. DID NOT CORRECT THE PROBLEM. VEHICLE TAKEN BACK. DEALER REPLACED TRANSMISSION FLUID AND ADDED ADDITIVES. VEHICLE STARTED MAKING A POPPING NOISE WHEN SHIFTING AT 30,100 MILES. DEALER ADVISED THIS WAS NORMAL. VEHICLE WOULD NOT PULL IN REVERSE SOMETIMES AND WOULD ONLY SHIFT AT HIGH RPM AND NO OVERDRIVE AT 34,000 MILES. DEALER REBUILT TRANSMISSION AND REPLACED BROKEN SUN SHELL GEAR. VEHICLE STILL JERKING HARD / TRANSMISSION SLIPPING FROM 1ST TO 2ND. DEALER NOTIFIED. VEHICLE STILL UNDER WARRENTY. DEALER ADVISED THEY WOULD HAVE TO CONTACT GM FOR REPAIR SUGGUESTIONS. 3 MONTHS HAVE WENT BY AND DEALER WILL NOT SCHEDULE REPAIR OF TRANSMISSION. TRANSMISSION NOW HAS POPPING NOISE WHEN SHIFTING ALL GEARS AND MAKES VIBRATION AT 55MPH TO 65 MPH. TRANSMISSION STILL POPPING, JERKING, AND SLIPPING FROM 1ST TO 2ND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126229June 22, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
RUST ON BRAKE ROTERS ON GENERAL MOTERS PICK UP TRUCKS . PADS ARE STOPPING ON RUST INSTEAD OF METAL ON ROTERS. WAS TOLD ALLOY USED FOR ROTERS ARE BAD CAUSING AN UN SAFE CONDITION. TURNING ROTERS DOES NOT HELP BECAUSE RUST IS DEEP IN THE ROTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126046June 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER HAS BEEN HAVING TROUBLE WITH ABS SENSORS. FIRST INCIDENT WAS OVER A YEAR AGO. AT SLOW BRAKING AT A SPEED OF 5 MPH OR LESS THE ABS SENSORS ACTIVATED, AND THIS INTEREFERED WITH THE BRAKING ITSELF. WAS UNABLE TO STOP. HAD TRUCK SERVICED IN DECEMBER 2003 FOR THIS PROBLEM. DEALER DID SCAN TEST, REMOVED WHEEL SPEED SENSOR, AND REMOVED RUST AND DEBRIS FROM IT AS WELL. CURRENTLY, HAVING THE SAME PROBLEM . CALLED GMC AND DEALER STATED THE CONSUMER WOULD BE RESPONSIBLE FOR THIS REPAIR UNTIL THERE WAS A RECALL. THIS PROBLEM WAS WORSE WHEN TRYING TO PARK TRUCK. THERE WAS NO BRAKING POWER LITERALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125751June 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE FAILURE WHEN APPLYING BRAKES AT SLOW SPEED OVER IRREGULAR( BUMPY) SURFACE. THE ABS ACTIVATES, THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND THE VEHICLE DOES NOT STOP WITHIN A SAFE DISTANCE.THE VEHICLE WAS RETURNED TO THE DEALER AND THEY CLEANED THE MOUNTING SURFACE FOR THE ABS SENSORS. THIS WAS AFTER TWO FAILURES. THE DEALER WANTED TO CHARGE ME UNTIL I EXPLAINED THIS IS A DESIGN SAFETY FLAW AND THEY AGREED TO COLLECT FROM GENERAL MOTORS. THE BRAKES HAVE FAILED IN THIS SAME MANNER TWO (2) MORE TIMES EXACTLY AS DESCRIBED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125756June 20, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
PURCHASED NEW, 1999 GMC K2500 SUBURBAN, VIN [XXX], THE UNIT HAS 141K MILES. THIS VEHICLE WAS SPECIAL ORDERED AND CAME OFF THE LINE OUT OF SILO, MEXICO ASSEMBLY PLANT. WE JUST GOT UNDER THE WIRE TO PLACE THE ORDER. DEALERSHIP WAS AL DIETRICH DEALERSHIP, WATERFORD MICHIGAN, WHO IS NO LONGER IN BUSINESS. ON 11 JUNE 2005 AT DUSK I HAVE MY UTILITY TRAILER PARKED LOADING SOME MATERIAL. I ENGAGED MY HAZARD FLASHER AND NOTICED THAT I HAD TO JIGGLE THE HAZARD SWITCH TO GET THE FLASHER TO WORK. ON 18 JUNE 2005, WITH MY YOUNGEST SON, A MOTORIST PULLS ALONG SIDE AND INFORMS US AT A 4 WAY STOP THAT MY BRAKE LIGHTS, EXCEPT FOR THE TOP BRAKE LIGHTS ARE NOT WORKING. I GO TO THE LOCAL AUTO PART STORE, OREILLY'S IN BELTON AND PURCHASED 4 BULBS TO CORRECT THE BLOWN BULBS. WHEN I REMOVED THE BULBS, I NOTICED THAT THE FILAMENTS ARE NOT BLOWN. I REPLACED THEM ANYWAY. THAT IS WHEN I DISCOVER THAT STOP LAMPS ARE NOT WORKING. TURN SIGNALS , BACKUP AND RUNNING LIGHTS TO INCLUDE THE TOP BRAKE LIGHTS ARE OPERATIONAL. TO MY SURPRISE, WHEN I PUSHED AND HELD IN THE HAZARD SWITCH, THE BRAKE LIGHTS WORKED. WHEN THE BUTTON IS RELEASED, THE BRAKE LIGHTS DON'T WORK. FATHER DAY INSTEAD OF GOING TO CHURCH SERVICE, AS WE DO AS A FAMILY, I SPENT THE DAY IN 90 DEGREE TEMPERATURES. REMOVED THE MULTIFUNCTION SWITCH. TO MY SURPRISE, WENT ON THE INTERNET AND DISCOVERED THAT GM MULTIFUNCTION/HAZARD SWITCH RECALL. WHEN I PURCHASED THE VEHICLE I ALSO PURCHASED THE COMPLETE SERVICE MANUAL SET FOR MY 99 SUBURBAN. NOW I AM GOING TO THE DEALERSHIP TO GET A REPLACEMENT AT NO COST UNDER FEDERAL SAFETY LAWS. WITH THE UNIT NOT IN YOUR RECALL, I BELIEVE THAT MY UNIT CAME FROM INVENTORIES AND SUPPLIERS WHO SUPPLIED THESE MULTIFUNCTION SWITCHES THAT ARE INSTALLED IN LATER MODEL UNITS INVOLVED IN NHTSA SAFETY RECALL. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125913June 20, 2005
PARKING BRAKE
PARKING BRAKE FAILED TO HOLD VEHICLE. REF: NHTSA CAMPAIGN ID NUMBER# 05V161000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125920June 20, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: CONTACT HAS 1999 GMC,. HE HAD TO REPLACE THE BRAKE LINES 6 TIMES. THE BRAKE LINES WERE CORRODED. WHEN THE BRAKE PEDAL WAS PRESSED THE BRAKE LINE BLEW OUT. CONTACT LOST THE FRONT BRAKES ON 4 DIFFERENT OCCASIONS, AND LOST REAR BRAKES ONLY ONCE. VEHICLE HAS NOT BEEN TO A SERVICE DEALER FOR REPAIRS. CONTACT HAS REPLACED THE BRAKE LINES WITH AFTER MARKET EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125902June 20, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ABS BRAKE SYSTEM IS CAUSING TRUCK TO FEEL LIKE IT'S NOT GOING TO STOP. I HAVE IT AT THE DEALERSHIP NOW AND THEY TELL ME BOTH SENSORS HAVE TO BE REPLACED. I ONLY HAVE APPROX. 22,000 MILES ON THE TRUCK. IT'S A 2000 SIERRA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125958June 20, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
NHTSA #04V129000 GM RECALL #04007 MY VIN:[XXX] GM TELLS ME THAT MY TRUCK IS NOT PART OF THE RECALL. GM'S RECALL NOTICE THAT I SEE ON MYGMLINK.COM AFTER ENTERING MY VIN STATES "ON SOME OF THESE VEHICLES, THE GALVANIZED STEEL TAILGATE CABLE THAT SUPPORTS THE TAILGATE IN THE FULL OPEN POSITION MAY CORRODE, WEAKEN, AND FRACTURE." I HAVE GALVANIZED STEEL CABLES WHICH ARE CORRODED AND WEAKENED. ONE FRACTURED ABOUT A YEAR AGO, THE OTHER IS CLOSE TO BREAKING. I CONTACTED GM ABOUT GETTING TEMPORARY REPLACEMENTS THAT THEY ALSO STATE IN THE RECALL. THIS IS WHEN THEY TOLD ME THAT MY VIN WAS NOT PART OF THE RECALL. MY QUESTION IS, HOW COULD IT NOT BE PART OF THE RECALL? I HAVE A 2000 SIERRA AND MY CABLES ARE CORRODED, WEAKENED AND FRACTURED. I WOULD THINK ALL CABLES THAT WERE MANUFACTURED WITH GALVANIZED STEEL HAVE A PROBLEM WITH CORRODING BECAUSE OF MOISTURE. GM EVEN STATES IN THEIR RECALL QUESTION/ANSWER SECTION THAT "MOISTURE AND ENVIRONMENTAL CONTAMINANTS MAY ENTER BETWEEN THE METAL STRANDS OF THE CABLE AT EITHER END OF THE CABLE AND IN SOME CASES, THE BLACK PLASTIC SHEATHING MAY BECOME CRACKED OR TORN DURING NORMAL USAGE CREATING A PATH FOR MOISTURE ENTRY. MOISTURE MAY COLLECT AND CONCENTRATE NEAR THE CENTER OF THE CABLE DURING NORMAL USAGE OF THE TAILGATE, THE CABLE IS FLEXED AT THE MIDPOINT. REPEATED FLEXING, PLUS CORROSION CAUSED BY THE MOISTURE AND CONTAMINANTS, MAY WEAKEN THE METAL STRANDS, AND THEY CAN EVENTUALLY SEVER UNDER LOAD." THE FACT IS, THE CABLES ARE BREAKING DUE TO THE GALVANIZED STEEL CORRODING. IT SEEMS LIKE GM IS TRYING TO GET BY WITH REPLACING AS FEW OF THE POORLY DESIGNED CABLES AS THE NHTSA WILL LET THEM GET BY WITH. IF YOU WOULD LIKE DIGITAL PHOTOS OF MY BROKEN/CORRODED CABLES, PLEASE LET ME KNOW. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE WITH GETTING MY CABLES REPLACED. BUT MORE THEN ANYTHING, I THINK GM SHOULD BE FORCED THE CORRECT THIS ISSUE ON ALL THEIR VEHICLES THAT USE GALVANIZED STEEL IN THEIR CABLES. THANK YOU. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124532June 20, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, TIRES:SIDEWALL
SEE ATTACHED MEMORANDUM DATE JUNE 3, 2005 MEMO #06032005-1 FOR ITEMS (1), (2), AND (3) FOR ITEM (3) PARTS ON GMC TRUCK STILL EXIST AND ARE CURRENTLY SECURED ONLY BY A TIGHTENED WIRE HELD IN POSITION BY TURN STYLE TORQUE SYSTEM. DEFECTIVE SPARE TIRE ASSEMBLY BRACKET HOLD DOWN AND RELEASE SYSTEM. SYSTEM DESIGN PROVIDES FOR A POTENTIAL ROAD HAZARD SHOULD THE WIRE ASSEMBLY HOLD DOWN WIRE BECOMES CUT OR BROKEN WHEN AUTOMOBILE IS IN MOTION ON ANY HIGHWAY OPERATION. EXISTING PROBLEM DISCOVERED BY AAA SERVICE MAINTENANCE REPAIR SERVICE TO PUT 2002 GMC SIERRA TRUCK [XXX] BACK INTO OPERATION AFTER HIGHWAY TIRE FAILURE ON MAJOR I5 HIGHWAY IN OCEANSIDE CALIFORNIA. DAMAGE TO TIRES RESULTED IN RUPTURE OF LEFT REAR TIRE MANUFACTURED BY GENERAL TIRE. DEFECTIVE TIRE WAS RETAINED BY SEARS REPAIR SERVICE, LAGUNA HILLS, CALIFORNIA. *JB *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122248June 20, 2005
TIRES:TREAD/BELT
DT: A NEW TIRE HAD A TREAD SEPARATION. GMC TRUCK THAT IS ONLY 4 MONTHS OLD. THE TIRE FAILED, AND THERE WAS A SEPARATION OF TREAD. *AK THE FAILURE OCCURRED ON THE OUTSIDE TREAD. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122073June 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: ABS BRAKE SYSTEM IS NOT WORKING CORRECTLY. TRIED TO CALL GM, AND THEY WILL NOT RETURN THE CALLS. THE BRAKE LIGHT ALSO COMES ON. CAR VIBRATES WHEN APPLYING THE BRAKES.*AK *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119647June 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER STATED THE ABS FAILED UNDER 15 MPH. WHEN PULLING AWAY FROM A STOP SIGN OR BACKING OUT OF DRIVEWAY THE CONSUMER FELT A BIT OF SHUTTER AND ALSO EXPERIENCED AN INCREASED BRAKING DISTANCE. THE CONSUMER STATED IT HAPPENED FREQUENTLY AS THE SENSOR BECAME WORSE. *JB CONSUMER STATED THAT ABS SENSOR HAD ALREADY BEEN REPLACED PREVIOUSLY. CONSUMER TRADED VEHICLE IN FOR A NEW CAR AND STATED IT'S SOMEBODY ELSE'S WORRY NOW.*SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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