GMC Sierra Complaints (2003)

570 consumer complaints on file.

#10082720July 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
OIL LEAK AT REAR OF THE ENGINE. THE DEALEARSHIP REPLACED THE INTAKE MANIGOLD GASGETTWICE, AND REPLACED THE VALVE COVER GASGET, TWICE. THE TRUCK HAS BEEN TAKEN INTO THE DEALERSHIP FIVE TIMES FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083717July 23, 2004
TIRES
REFUND REQUEST FOR THE PURCHASE OF MICHELIN TIRE EQUIPMENT THAT REPLACED THE VEHICLE'S ORIGINAL STEEL TEX TIRES. *MR THE CONSUMER WAS CONCERNED WHEN HE FOUND THAT THE VEHICLE WAS EQUIPPED WITH FIRESTONE STEELTEX TIRES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081298July 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
I HAVE A 2003 GMC SIERRA 1500. AT 1300 MILES, I LOST A FITTING THAT CONNECTS THE TRANSMISSION LINE TO THE RADIATOR FOR THE TRANNY COOLER AND THE TRANSMISSION WAS DESTROYED. A REBUILT TRANSMISSION WAS PUT IN MY PICKUP. I NOW HAVE 32000 MILES ON IT AND THE TRANSMISSION SEEMS TO "DOUBLE" SHIFT BETWEEN 2ND AND 3RD GEAR. I'VE HAD MY TRUCK IN THE SHOP 5 TIMES TO DIAGNOSE THIS PROBLEM. THE DEALERSHIP CANNOT REPRODUCE/FIND THE ISSUE. THE PRESSURE CONTROL SOLENOID WAS REPLACED ABOUT 4 DAYS AGO. THE TRANSMISSION IS STILL ACTING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078877June 27, 2004
SERVICE BRAKES, HYDRAULIC
MUST APPLY GREAT AMOUNT OF PEDAL EFFORT TO STOP, PEDAL FEELS LIKE SPONGE, AUTO DEALER SAYS THERE`S NO PROBLEM, ALSO DEALER SAYS RECALL #04004 DOSN`T APPLY TO MY TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073763June 14, 2004
VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE WITH THE CRUISE CONTROL ON THE VEHICLE SURGED FORWARD THEN DECELERATED BACK TO ITS ORIGINAL SPEED AFTER 3 TO 4 SECONDS. THE CONSUMER HAD MADE CONTACT WITH THE DEALERSHIP. *JB WHEN THE VEHICLE WAS EMPTY, THEN IT WOULD WORK AS IT SHOULD. IF A TRAILER WAS HOOKED WITH 400 LBS, THE CRUISE CONTROL WOULD GO FROM 1500 RPM TO 45 OR 4600 RPM'S FOR ABOUT 3 TO 4 SECONDS, THEN DROP DOWN TO 2600 RPM OR 3500 RPM'S DEPENDING ON THE HILL THE DRIVER WAS GOING UP AND WOULD STAY THAT RPM UNTIL THE DRIVER WAS AT THE TOP. THREE DEALERS SUGGESTED THAT THEY COULDN'T REMEDY THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066488April 19, 2004
SEAT BELTS
2003 GMC SIERRA 2500HD CREW CAB CLOTH SPLIT BENCH: THE SHOULDER HARNESS SEATBELTS ON ALL THREE PASSENGER SEATS WILL LOCK UP DURING NORMAL CRUISE (NO SUDDEN STOPS OR YANKS ON THE BELTS), AND WILL CONTINUE TO GET TIGHTER AND TIGHTER UNTIL THE OCCUPANT MUST UNBUCKLE THE SEATBELT AND LET IT COMPLETELY RETRACT BEFORE IT CAN BE RE-BUCKLED. THIS WILL OCCUR ON NEARLY EVERY TRIP IN THE VEHICLE, AND HAS OCCURRED SINCE IT WAS NEW. THIS IS MORE THAN AN ANNOYANCE, IT IS A SAFETY HAZARD SINCE THE PASSENGERS MUST UNBUCKLE THEIR SEAT BELTS IN A MOVING VEHICLE. THE DEALER (JIM WALDRON GMC, DAVISON MI) CLAIMS IT IS SIMPLY A DESIGN FLAW AND THEY CAN DO NOTHING TO CORRECT IT. THEY SAY THAT "EVERYONE" WITH A 2003 SIERRA IS COMPLAINING ABOUT IT. THIS PROBLEM NEVER OCCURS ON THE DRIVER SIDE SEAT BELT. I AM SERIOUSLY CONCERNED FOR THE SAFETY OF MY PASSENGERS IN THIS VEHICLE THAT IS DESIGNED TO CARRY MANY PASSENGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053816February 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING, SEATS
WHEN THE ABS BRAKES WERE PRESSED HARD THE STEERING LOCKED AND MADE IT DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONSUMER CONTACTED THE MANUFACTURER, AND INFORMED CONSUMER THAT IT WAS THE CHARACTERISTIC OF VEHICLE. THE DEALERSHIP MECHANIC WILL NOT REPAIR VEHICLE BASED ON INFORMATION FROM MANUFACTURER. *AK THE ANTI-LOCK BRAKES EXPERIENCED EXTENDED STOPPING DISTANCE AND CAUSED THE VEHICLE MINOR DAMAGE AS THE CONSUMER ATTEMPTED TO AVOID AN ACCIDENT. THE DEALER SUGGESTED THAT THERE WAS NO PROBLEM. THE EDGES OF THE SEAT WERE WORN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056913February 10, 2004
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
2003 GMC SIERRA MANUAL TRANSMISSION - SLOP OR CLUNK IN DRIVE TRAIN.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054945January 26, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:ENGINE
INSTRUMENT PANEL CLUSTER COMPONENTS FAILED THUS ALL GAUGES ON DASH BOARD WENT "FLAT"/BACK TO -0-; VEHICLE DID OPERATE HOWEVER COULD NOT EVEN READ HOW MUCH GAS WAS IN TANK. ALSO AS OF MILEAGE OF 13312 NOTICE VEHICLE BEGAN TO USE OIL, AS OF 26300 AFTER WATCHING THE VEHICLE NOTICED THAT IT WAS EXTREMELY LOW; APPARENTLY THE VEHICLE HAS BEEN LEAKING OIL ON THE INTAKE - LOOSING ALMOST 2 QUARTS OF OIL - ON A NEWER VEHICLE IT SHOULD NOT BE USING THIS MUCH OIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054704January 22, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAVE A 2003 GMC SIERRA 2500HD. THE FOUR WHEEL DRIVE WORKS INTERMITTENTLY. ACCORDING TO GMC DOCUMENT ID#1400441 THERE IS NO FIX FOR THIS PROBLEM NOW. HOWEVER, THEY ARE WORKING ON THE PROBLEM AND AS SOON AS A FIX IS AVAILABLE THEY WILL MAKE THE REPAIRS IN THE TRUCKS. THIS PROBLEM APPLIES TO 2003 AND 2004 K SERIES. THESE TRUCKS ARE NOT ONLY USED PERSONAL BUT IN SOME CASES, ALSO IN EMERGENCY RESCUE AND FIRE SERVICES WHERE THE 4 WHEEL DRIVE MAY BE NEEDED TO GAIN ACCESS TO PATIENTS. I CAN BE CONTACTED FOR FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055514January 21, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN:DRIVELINE:DRIVESHAFT
THERE WAS AN ELECTRICAL SHORT IN THE TRANSFER CASE THAT RESULTED IN VEHICLE ENGAGING INTO 2-WHEEL DRIVE OR 4-WHEEL DRIVE BY ITSELF. DEALERSHIP REPLACED THE FAILED PART. ALSO, FRONT DRIVESHAFT WAS LOOSE, CAUSING THE FRONT WHEEL TO VIBRATE/SHAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055261January 16, 2004
SERVICE BRAKES, HYDRAULIC
ON 7 SEPARATE OCCASIONS THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ON. THE SERVICE BRAKE SYSTEM MESSAGE ALSO ILLUMINATED ON THE DASH. THE BRAKES ROTORS FAILED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE ASBESTOS BRAKE PADS BEING USED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071042January 15, 2004
POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER
ON MAY 31ST, THE REAR END DIFFERENTIAL ASSEMBLY EXPLODED SENDING THE PINON THRU THE HOUSING AND THE REAR AXLE CAUGHT ON FIRE. THE TRUCK WAS IN THE SHOP (PERRY CHEVEROLET, INC., COLUMBIA, MO)UNTIL 6-9-03. WHEN I ARRIVED IN BOZEMAN, MT ON 7-2-03 I WAS HAVING PROBLEMS WITH THE WIRING. THERE WAS A FIRE WHEN I PLUGGED THE RV ELECTRICAL PLUG INTO THE TRUCK'S TRAILER PLUG. THERE WAS ALSO A BLOWN REAR TAIL LIGHT BULB. IN BOZMAN, THEY REPLACED THE COMPLETE WIRING HARNESS, THE TOW RECEPTACLE AND 2 FUSE KITS. IT WAS THE OPINION OF THE SHOP IN BOZEMAN (J.C.BILLION, GMC) THAT THE WIRING DAMAGE WAS PART OF THE ORIGINAL FIRE AND DIFFERENTIAL ASSEMBLY DAMAGE. ALTHOUGH GMC PAID FOR MY OUT OF POCKET EXPENSES AND FOR THE WARANTY WORK, I AM LEFT TO WONDER WHAT WILL HAPPEN NEXT AND JUST HOW SAFE AM I GOING TO BE IN THIS TRUCK? I SELECTED A TRUCK BIGGER THAN WHAT I NEEDED AT THE CURRENT TIME, THINKING THAT IF I REPLACED MY TRAVEL TRAILER IN THE FUTURE, I WOULD NOT HAVE TO TRADE TRUCKS ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10070312January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
ON FEBRUARY 18, 2003 I PURCHASED A NEW 2003 TRUCK THE TRUCK CAME WITH THE SERVICE LIGHT ON. WHEN DRIVING THE 4X4 WHEEL LIGHT WOULD COME ON AS IF THE TRUCK WAS IN 4 WHEEL DRIVE. THE LIGHT WOULD GO OFF AFTER STOPPING AND SHUTING THE TRUCK OFF FOR AT LEAST 15 MINUTES. I WENT TO THE DEALER AND THEY SAID THERE WAS NO FIX AT THIS TIME AND THEY GAVE ME A SERVICE BULLETIN, FILE IN SECTION:4-DRIVELINE AXLE BULLETIN NO:03-04-21-001 DATE: FEBRUARY, 2003. I WAS TOLD THAT IF I WAS WORRIED ABOUT THE 4X4 ENGAGING ON ITS OWN WHILE DRIVING THE ONLY THING THEY COULD DO WAS TO DISENGAGE THE 4X4 WHEEL DRIVE AT THIS TIME.I NEED TO HAVE THE USE OF THE 4X4 WHEEL DRIVE AS I OWN A LARGE CONCRETE CONSTRUCTION COMPANY AND USE MY TRUCK ALL DAY LONG ON JOBSITES. I LEFT THE DEALER NOT KNOWING WHAT TO DO. I WAS WORRIED ABOUT DAMAGING THE 4X4 UNIT EVEN MORE ON MY NEW TRUCK. SO TWO WEEKS LATER I WAS TIRED OF WORRYING, SO I TOOK THE TRUCK BACK TO THE DEALER AND THEY DISENGAGED THE 4 WHEEL DRIVE. THE SERVICE 4X4 WHEEEL LIGHT IS STILL ON AT THIS TIME. I ALSO FILED A COMPLAINT WITH GMC ON 3/27/03 #1-85090755. I HAVE NOT HEARD FRON THE DEALER IN ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052861January 11, 2004
STEERING
2003 GMC 2500HD DURMAX TRUCK. WHEN YOU APPLY BRAKES HARD THE STEERING LOCKS UP AND YOU CAN'T TURN. GM SAYS THIS IS STANDARD OPERATING FOR THIS TRUCK. THIS TRUCK HAS ABS. ABS GIVES YOU THE ABILITY TO STEER WHILE BREAKING. THIS IS HARD TO DO WHEN STEERING LOCKS UP. GM HAS SAID THERE IS NO PROBLEM. THERE ARE 3 OTHER TRUCKS ALL GMC OR CHEVY IN MY TOWN WITH THE SAME PROBLEM. ALL OF US HAVE GOTTEN THE SAME RESPONCE FROM GM. CALL BBB DONT CALL US.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053743January 9, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ENGINE CHECK LIGHT KEPT COMING ON. THE EGR VALVE WAS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE. CONSUMER WAS TOLD NOT TO PANIC, AND TO DRIVE WITH THE ENGINE CHECK LIGHT CONTINUOUSLY ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051433December 31, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I OWN A 2003 GMC SIERRA 1500 Z71 OFF ROAD TRUCK. I'VE HAD IT IN THE SHOP FOUR TIMES NOW DUE TO THE SAME PROBLEM. THE PROBLEM CONSISTS OF EXCESSIVE PLAY/BACKLASH IN THE REAREND/DIFFERENTIAL ACCORDING TO THE DEALER. THIS EXCESSIVE PLAY/BACKLASH IS CAUSING THE TRUCK TO JERK AFTER SHIFTING FROM FIRST TO SECOND AND SECOND TO THIRD GEARS. THE DEALER AND MANUFACTURER SAY THIS IS NORMAL ACCORDING TO GM SPECS. AT ONE POINT, WHILE SITTING AT A TRAFFIC LIGHT, I PROCEEDED TO ACCELERATE AFTER THE LIGHT TURNED GREEN AND THE TRUCK DIDN'T GO ANYWHERE, BUT AFTER A FEW SECONDS THE TRUCK SLAMMED INTO GEAR AND SPUN THE REAR TIRES. THIS PROBLEM SEEMS TO HAVE BEEN CORRECTED AFTER REPLACING THE TRANSMISSION CONTROL SOLENOID FOR NOW, BUT THE CONSTANT JERKING OF THE REAREND/DIFFERENTIAL SEEMS TO BE WORSENING. WHEN DISCUSSING THIS PROBLEM WITH THE DEALERS SERVICE MANGER AND NOW FINALLY WITH THE GENERAL MANGER, THEY STILL SAY THIS IS NORMAL AND HAS BEEN FOR ALL 2000 THROUGH 2004 GMC SIERRA'S. THAT'S INTERESTING, BECAUSE I OWNED TWO 2000 GMC TRUCKS IN THE PAST AND NEITHER ONE OF THEM EXPERIENCED THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049584December 11, 2003
UNKNOWN OR OTHER
THE PASSENGER SIDE CLIMATE CONTROL WOULD RECEIVE AN IMPROPER VOLTAGE READING. THE SYSTEM WOULD TURN TO ITS PRESET DEFAULT SETTINGS. (ON FULL HEAT) IT WAS THEN NECESSARY TO STOP THE VEHICLE, TURN OFF THE IGNITION SYSTEM. THIS WILL ALLOW THE CLIMATE CONTROL SYSTEM TO RESET ITS SELF. THIS HAPPENED ONLY ONE TIME PER DAY. (NOT ALWAYS AT THE START OF THE DAY.) TROUBLESHOOTING THIS SYSTEM WAS A TIME CONSUMING PROCESS. (5 TRIPS TO THE SHOP JUST FOR THIS) TO FIX THIS THE PASSENGER SIDE CLIMATE CONTROL SYSTEM WAS REPLACED. (THIS REQUIRED 4 DAYS) TOTAL TIME TO TROUBLESHOOT AND REPAIR WAS 4 WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048978December 1, 2003
SEAT BELTS:REAR/OTHER
I OWN A 2003 GMC SIERRA CREW CAB TRUCK. THE REAR SEATBELTS LOCK UP AND RESTRAIN MY ADULT PASSENGERS TO THE POINT OF DISCOMFORT. WHEN THE PASSENGERS TRY TO PULL OUT AND RELEASE THE LOCKING MECHANISM, THE SEATBELT RATCHETS EVEN TIGHTER ALLOWING NO MOVEMENT WHATSOEVER. THE SEATBELTS LOCK UP WHILE DRIVING AROUND TOWN AND MORE SO ON THE HIGHWAY DURING ROADTRIPS. THE RESULT IS THAT MY ADULT PASSENGERS REFUSE TO WEAR THESE BELTS. I HAVE HAD THESE BELTS REPLACED ONCE ALREADY. I TOOK THE OPPORTUNITY TO VISIT SEVERAL DEALERSHIPS, AND INQUIRED ABOUT THIS ISSUE. I WAS TOLD THAT THERE IS A PROBLEM WITH GM'S BELTS, BUT AS OF NOW ALL THE DEALERSHIPS ARE DOING IS REPLACING THE BELTS FOR CUSTOMERS, YET THE PROBLEM PERSIST. IT IS MY OPINION THAT THESE BELTS WERE DESIGNED FOR CAR SEATS NOT ADULT PASSENGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047033November 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 GMC SIERRA SLT Z71 EXTENDED CAB, 13000 MILES. TRANSMISSION SHIFTS SLOWLY AND SLIPS BETWEEN 1ST AND 2ND. DRIVETRAIN VERY VERY NOISY BETWEEN UP AND DOWN SHIFTS. KNOCKING IN STEERING WHEEL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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