GMC Sierra Complaints

15,732 consumer complaints on file.

#11670340June 30, 2025
ELECTRICAL SYSTEM, ENGINE
Woke up one morning and the entire back seat, entire truck flooring was soaking wet. Got it to Gerber collision in El Reno, Oklahoma. They said that the back window had a crack in it. My insurance said it is a mechanical issue on the sliding back glass and they do not cover such issue. Also want to turn in that the transmission in this truck had to be replaced two week prior to this incident. The truck only had 118,000 miles on it. Safe to say that this 10 point GMC diesel truck is a nightmare and the entire truck is a hazard. They need to take these truck off the market.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670359June 30, 2025
SUSPENSION
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the contact stated that the steering wheel failed to turn into the intended direction. The contact stated that the steering wheel was 15 meters from center. Additionally, the contact stated that the vehicle drove abnormally rough. The vehicle was taken to the dealer where it was diagnosed with upper control arms failure. The contact was informed that the upper control arms needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the lower control arms, four alignments, and all four tires were replaced. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670041June 29, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I've had the vehicle service twice for the same incident power steering shut off in the middle of drive Vehicle shuts down almost smashed into a freeway wall. This has been to the dealership numerous times to fix it and they have not. We are in the tens of thousands of dollars in repair and still nothing is fixed I've had this vehicle for 5 years it's been In the shop for at least 3 I bought it with 30000 miles it only has 61000 on it right now The last repair lasted 10000 miles this repair only lasted 4000 I almost died and was left Is petrified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670100June 29, 2025
ENGINE
Year: 2022 Make: GMC Model: Sierra 1500 Denali 6.2L V8] - Location: Navajo Nation Reservation - [XXX] INCIDENT DESCRIPTION The engine completely seized while driving at highway speed, rendering the vehicle inoperable. Farmington GMC dealership confirmed total engine failure requiring complete replacement. All engine components available for inspection at dealership. I request preservation of all failed components for manufacturer/NHTSA inspection. Safety Risk This catastrophic failure created severe safety hazards: 1. Highway Emergency: Engine seized at approximately 65 mph, causing sudden power loss requiring emergency stop in remote area off [XXX]. 2. Remote Stranding: Breakdown in extremely remote Navajo reservation area with minimal cell service, no local emergency service available, leaving family of three small children, y wife and myself, stranded overnight in vehicle under harsh desert conditions and exposed to robbery or worse. Emotional and mental stress was very high. 3. System Failures: Complete engine failure caused loss of power steering, brakes, air conditioning, and charging systems during emergency stop. Dealer Confirmation YES - Confirmed by Farmington GMC Dealership (Farmington, NM): - Complete engine seizure diagnosis - Total engine failure requiring replacement - All diagnostic documentation available Official Inspections - GMC dealership technicians confirmed engine seizure - Requesting formal GM inspection of failed components - Insurance inspection: Pending to contact USAA - Request: Preserve all components for NHTSA analysis Warning Signs CRITICAL: NO warning signs prior to failure: - Comprehensive service 5 days before failure - all systems normal, fluids topped off Pre-trip service records show all systems within normal parameters Additional Information GMC issued recall for 2021-2024 Sierra engine defects (VINs/parts unavailable) Dealership confirmed relation to known manufacturing defects INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669873June 28, 2025
SERVICE BRAKES
I will start by saying that I have had this issue since I had the truck (2020), less than 10k miles. I mentioned to the dealer multiple times. I was told that they can't figure it out since it has to be doing it while it is at the dealership to figure it out. I am finally fed up with that answer. The issue is with trailering. It will randomly lose trailer brakes while driving down the road. Sometimes the brakes will come back right away, sometimes they will not. Other times other lights that should be working will randomly stop working as well such as turn signals. This has happened multiple times and I only tow a few times a year when I pull my travel trailer. I have a video of it doing it as I am driving down the road. For the additional details with approximate date that this incident occurred, I will put the last date that this was found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669912June 28, 2025
ENGINE
It started with a emergency brake light coming on, shortly (2 miles) later it started misfiring on cylinder #1 after replacing coil pack plug wire and plug. It then started smoking bad out of the exhaust. I knew GM was having recalls on the 6.2 engines so I hauled it to the dealer. They told me it was a bad engine and since it had aprox.62,000 miles on it and no recall it wasn't covered. Since then the dealer called the factory service rep. and he agreed to replace the engine at a 50% reduction in the price, but had no idea when they could get me a replacement engine. After a few days of research on my part I called the dealer again to get a price on how much it was going to cost me? The owner of the dealership ask me to give him a few more days to ask the rep. if he would agree to 100%. My problem now is I don't have it to drive, I can't sell it. and no idea how long it will be before it can be repaired. Plus I am still making payments on it. It is available for inspection at the dealer. If I had of continued to drive, it could have locked up causing a catastrophic accident. In my research it looks like these problems started in 2019 not late 2020 when mine was built. NC has lemon law complaints going back to 2019 that have been paid out. I currently own a #1 2007 GMC Yukon Denali 6.2 with aprox.389,000 miles and only replaced the transmission recently. #2 A 2008 GMC Sierra Denali 6.2 with 279,052 miles, new transmission. #3 A 2011 GMC Yukon Denali 6.2 with 234,361 miles and #4 a 2017 Cadillac Escalade 6.2 with aprox. 102,000 miles. All of these are working and driving on a daily bases. I have a lot of faith in these 6.2 engines until now, I will no longer be buying any more of these engines even though 1 out of 5 aint bad. Thank you for your consideration and for what you do. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670001June 28, 2025
POWER TRAIN
I had the rear wheel recall done not long ago and 2 days ago my transmission shuddered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669631June 27, 2025
STRUCTURE:BODY
The tailgate opened without being released
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669678June 27, 2025
POWER TRAIN, SUSPENSION
Within the first week of buying my 2014 GMC 1500 SIERRA, the transmission fluid was black in griddy. I have had it flushed, then filter changed and new fluid put in within 2 week time frame. A week later had to put a new transmission in it. It barely would drive. So a purchase at 2,999 then to a transmission 4,800 and new control arm with ball joint with new axels. They were busted. Another 2,000. Its sicking. Advice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669746June 27, 2025
POWER TRAIN
Truck was in "Park" idling for 20 minutes when it went from Park to "Reverse" on its own. A person sitting in a dump truck saw the backup lights on my truck come on and the truck started backing towards his truck. My truck hit his truck causing damage to my left rear bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669804June 27, 2025
POWER TRAIN
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669813June 27, 2025
POWER TRAIN
While traveling at highway speeds in a very congested and busy segment near Virginia Beach Virginia the truck began shifting erratically and suddenly lost power which required me to cross two lanes of traffic 30 miles an hour below the speed limit to get to the shoulder. Cars were swerving everywhere to miss us with this sudden loss of power and speed. The truck has been towed and now at the dealer where it has been diagnosed with a stuck/failed pressure control solenoid and the valve body must be replaced which is apparently on back order due to the high number of failures on the GM 10speed transmissions. Such a sudden loss of power and the reduced power mode of the software made the situation extremely dangerous at highway speeds in congested traffic. Something should be done quickly to get these vehicles off the road until a suitable fix is resolved as someone is going to get killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669834June 27, 2025
POWER TRAIN
The contact owns a 2023 GMC Sierra 2500. The contact stated while driving 35 MPH, the vehicle gear shift was shifting independently, and the contact noticed the vehicle was shaking and the vehicle went into limp mode. The check engine lights illuminated. The contact pulled over to the right side of the road turned the vehicle off and then turned the vehicle back on and the failure persisted. The contact the gear shift was stuck in fifth gear. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure and opened a case. The contact was referred by the manufacture to report the failure The approximate failure mileage was 50,823.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669849June 27, 2025
UNKNOWN OR OTHER
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669441June 26, 2025
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
The vehicle consistently shuts off unexpectedly when trying to park or slow down, making it difficult to steer or control.The electric power steering stops working, especially when turning at low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669445June 26, 2025
POWER TRAIN
I am writing to formally submit a serious safety complaint regarding the transmission in my vehicle, which nearly caused a life-threatening accident while driving under normal conditions. While traveling on a two-lane rural highway, I was attempting to climb a steep hill when the transmission suddenly began to slip. My vehicle lost power mid-ascent, despite steady pressure on the gas pedal. The RPMs shot up erratically, but the vehicle failed to accelerate. As I began to crest the hill, the transmission completely disengaged, forcing my vehicle into a free-roll situation. The danger escalated quickly. As I started to descend the hill, I attempted to downshift to control my speed—but the transmission would not respond. It slipped again, and I was essentially coasting with no engine braking. An 18-wheeler was behind me, approaching fast. I could see it barreling toward me in my rearview mirror, and I had nowhere to go. With the road shoulder too narrow and no pull-off in sight, I had to veer dangerously close to the edge to avoid being rear-ended. I truly believe that if the driver of the semi hadn’t taken evasive action, I would not be here to write this complaint today. This transmission failure is not only unacceptable—it is a critical safety issue. A vehicle should not lose all power and braking control during normal highway driving. This is not just an inconvenience or a performance issue. This is a defect that puts lives at risk. I am requesting that this transmission be investigated for an official recall. I have since learned that I am not the only one experiencing these symptoms, and it is only a matter of time before this defect causes a fatal accident. Please take immediate action to investigate this issue. I am willing to provide full documentation, diagnostic reports, and be available for further interviews if needed. Lives depend on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669483June 26, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669494June 26, 2025
POWER TRAIN, ENGINE
Transmission has a shudder at lower speeds 1200 RMP area. Has been doing it since I bought the truck a few years ago. Took it back for warranty work and they claim this is a very common problem with this transmission. Claim that flushing the system would repair it, which it has not. Occasionally to will almost go out of gear, I have to try getting off the road safely to shut it off. After a few minutes, start it up and it will be back to normal. Also I’m on my 3rd starter. What appears to be another common issue with this model. Sometimes it fires right up, sometimes it’s very weak and others not at all and requires a jump start. All in all, recalls should’ve already been applied to these models. Pay way to much for junk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669496June 26, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR, ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that occasionally while attempting to start the vehicle, the engine hesitated to turn over. The contact stated that the failure progressed, and the vehicle no longer started as needed. The check engine warning light was illuminated. The contact stated that two local dealers were contacted; however, the contact was advised that to diagnose or repair the vehicle, might take several months. The vehicle was towed to a local independent mechanic, where it was diagnosed with camshaft sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669519June 26, 2025
POWER TRAIN
I bought the truck 3.5 months ago with 66,000 miles with a recall (reprogramming) on the transmission already done according to the dealer. Then yesterday on 6/25 the truck stuttered then shifted hard. When I got to my destination it didn’t have reverse. But no warning lights. So I drove it to the dealer and before I got there it did it again and sent the truck into a power loss mode this time with a warning light. And would barely finish going up the hill with cars behind me. Now they are saying it needs a transmission but gm is only offering to pay half. Also saying the diesel would be covered but my gas isn’t even though I’m pretty sure they are the same transmission makes no sense. Lastly shouldn’t them offering to pay %50 show that they know they have a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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