GMC Sierra Complaints

15,732 consumer complaints on file.

#11680911August 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680925August 15, 2025
STEERING, FUEL SYSTEM, GASOLINE, SERVICE BRAKES
The contact owns a 2022 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact heard a clanking sound coming from the steering wheel while attempting to make a turn. There was no warning light illuminated. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer, where it was diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving 70 MPH, the vehicle hesitated, with the brake warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,824.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680639August 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact attempted to notify the dealer about the issue, but received an automated message that referred the contact to a website. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact then received a letter to call the NTHSA Hotline if the recall repair was not performed in a timely manner. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680762August 14, 2025
BACK OVER PREVENTION
The contact owns a 2021 GMC Sierra 3500. The contact stated that while reversing, the back over prevention camera screen displayed an image of the ground. The contact stated that the image was approximately ten feet behind the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer replaced the back over prevention camera system, however, the failure reoccurred. The contact stated that the original back over prevention camera was installed in another vehicle, and the back over prevention camera system worked as designed. The contact was informed that the back over prevention camera was not the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680307August 13, 2025
ENGINE, ELECTRICAL SYSTEM
On [XXX] while traveling on a highway, the vehicle lost drive power—the gear selector would not remain in Drive and reverted to Neutral for approximately 10 minutes. This created a serious safety hazard due to sudden loss of propulsion in moving traffic. The event was captured by OnStar, which emailed an automated incident alert. I later received a GM safety recall notice concerning potential engine loss of propulsion for vehicles with the 6.2L L87 engine (NHTSA 25V-274 / GM N252494000/001/002). I presented the vehicle to Ewing Buick GMC (Plano, TX) on July 23, 2025 for recall service and retrieved it on July 28, 2025. Approximately one week later, during an interstate trip to Kansas City, the engine catastrophically failed about one hour from my destination, leaving the vehicle disabled on the roadway shoulder. Roadside assistance towed the truck to Briggs Auto (KS). Briggs Auto diagnosed engine failure and ordered a replacement engine. I was informed the engine is on back-order with no estimated arrival, and the shop is under-staffed, prolonging repairs. The vehicle remains out of service. The sequence—pre-recall loss of propulsion, post-recall service, and then engine failure within a week—shows a serious safety defect that can lead to sudden loss of power at highway speeds, risking a crash. Frequency: Loss of propulsion occurred at least twice (March highway incident; subsequent engine failure in early August). Warning Lights/Messages: [Gear refuse tom shift to Drive mode.] Injuries/Crashes: None, but risk was substantial due to sudden power loss. Dealer Involvement: Ewing Buick GMC (recall visit); Briggs Auto (diagnosis/engine order). Attachments/Supporting Docs: OnStar email, recall notice, repair orders, tow documentation, photos/video. Please investigate whether 2024 GMC Sierra trucks with the 6.2L L87 engine continue to pose a loss-of-propulsion risk after recall service and whether parts shortages/back-orders are delaying effective remedy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680319August 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Subject: Urgent Vehicle Safety Complaint – 2019 GMC Sierra Denali Escalating mechanical and electrical failures — many beginning before 100,000 miles, and continuing as of today, at approximately 110,000 miles. These issues have made the vehicle unreliable and unsafe to drive. Since purchasing the vehicle, I have had it serviced regularly and reported that it was driving rough, jerking into gear, and showing early signs of engine and transmission problems. These issues were noted during multiple multipoint inspection services, yet no lasting solutions were provided. Major issues have included: •Engine performance failures •Fuel injector malfunction •Serpentine belt and idler pulley damage •A/C compressor belt failure •Power steering malfunctions •Vehicle stalling at traffic lights •Loss of power on major highways •Rear window water leaks •Significant and ongoing electrical system problems •Shaking when brakes applied after having brakes and rotors replace in March •Screen monitor going out after paying over $ 900 dollars for updated software and repairs to the electronic component that cost over $2500. Despite continued maintenance, on Thursday, July 3, 2025, my truck began losing power and smoking heavily while driving on a busy highway in Georgia. My grandchild, who was riding with me, yelled, “Grandma, it’s smoking — please get out!” as we pulled off the road in fear of a fire. This terrifying incident left us stranded and emphasized just how dangerous this vehicle has become. I filed a formal complaint with the GMC Corporate Office, but no support provided or an investigation. Over the past six months, I have spent more than $5,000 trying to keep this vehicle operational. So many critical systems have failed, despite consistent maintenance, raises serious concerns. Finally, the fuel injector repaired 3 days later a message on dashboard displaying service Tire monitor system and steering wheel shaking when brakes are applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680357August 13, 2025
ENGINE, POWER TRAIN
This vehicle experienced catastrophic engine failure while I was on vacation 400 miles from home. I have researched this failure and there is a class action lawsuit against GMC. My truck has been at the dealer for 25 days and still waiting for authorization from Fidelity Warranty Services. Considering it’s such a common problem I feel GMC should be paying for this. At the very least the warranty company is aware of this problem and purposely delaying the authorization to repair. I just bought a new camper which I cannot use. I am fisherman and cannot use my boat. My beach pass is also on the vehicle. So essentially my summer has been ruined by a company that produced a faulty vehicle and didn’t discord this information to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680361August 13, 2025
POWER TRAIN, ENGINE
The contact owns a 2024 GMC Sierra 1500. The contact stated that while vacationing in Canada and driving at various speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the RPM fluctuated, and the engine revved abnormally. The contact stated that the vehicle failed to reverse(R) as intended. The contact was able to coast to the side of the road while in LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The contact was informed that when the dealer contacted the manufacturer to order a new transmission, the manufacturer refused and informed the dealer to repair the current transmission. The vehicle was repaired. The contact stated that a week later, the vehicle experienced another failure. The contact stated that on a separate occasion, while approaching a stop sign, the brake pedal was depressed, and the engine revved unintendedly. The contact used force to depress the brake pedal. The failure persisted. The vehicle was taken to a dealer back in the USA; however, no cause for the failure was found. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and was awaiting the results of the diagnostic test. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680390August 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Transmission shutters and won’t engage into reverse when hot, rear backup camera intermittently won’t display on screen just get a picture of a camera on dash screen. Happens multiple times dealer charged me for diagnostics but didn’t even drive the vehicle to get hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680422August 13, 2025
ENGINE, POWER TRAIN
On 22 April I turned my truck in to the dealership service department due to recall of the L87 6.2L engine. Also, told the rep, "my truck was shifting hard". After inspection revealed the valve body needed replacing. My vehicle is still at the service department today with no remedy in sight. I asked if Gm could just replace my transmission because, the part is not coming. They explained they would replace the transmission, but they can't find a 10 speed transmission available to swap out. I call weekly to get updates. nothing!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680425August 13, 2025
EXTERIOR LIGHTING
Headlights on this vehicle, since purchased, have not cast enough light in order to see in unlit backroads, or extrememly dim areas. I have to drive with my brights on constantly, in order to get enough light thrown onto the road, for the left and right sides, as well as the front. These were not working well since purchase. I took my child to a friends house in rural PA, and I literally could NOT SEE THE street signs, let alone far enough down the road. I nearly hit a stone wall.. My eyes keep asking to see more, but truck does not produce enough headlight. I even went to the eye doctor, after that situation, thinking it was my vision dimming, but was told I have 20/20. There needs to be a formal recall. I am not the only one complaining about these HORRIBLE projection headlights. To replace these headlights would cost over 1000K, out of pocket, which is not something I should have to fix. I am complaining now, because with the light getting darker earlier, am noticing how lousy driving at night really is.. and honestly, being BLINDED by oncoming LED's , without having proper headlights on my truck in order to see when blinded, really [XXX]. Please address these [XXX]. Make headlights great again! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680435August 13, 2025
POWER TRAIN
Transmission failed during acceleration leaving me in the middle of intersection almost hit by a semi truck that had to slam breaks. Then final shifted and redlined 6 times before shifting. Then proceeded to limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680470August 13, 2025
ELECTRICAL SYSTEM
Unknown. Battery goes into protection mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680036August 12, 2025
POWER TRAIN
Transmission shutting and torque converter came apart destroying the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680073August 12, 2025
STRUCTURE:BODY
While driving down the highway at moderate speed (60mph), the deflector, top of the grill broke off the truck, hit the windshield and the top of the truck (causing paint damage) and flew into traffic behind us. The incident put my family's safety and other drivers safety, at risk. I took the truck to a dealership immediately afterwards and they indicated the 2023 version is not under warranty, although a recall exists for previous years for this exact issue. There were no warning lights or messages received prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680078August 12, 2025
SERVICE BRAKES
This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680087August 12, 2025
SERVICE BRAKES
I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale inspection they did. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. The dealership denied doing the work under warranty. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680152August 12, 2025
ENGINE AND ENGINE COOLING
The contact owned a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. After a visual inspection, the contact observed that the engine was abnormally low on oil, though the vehicle had recently been serviced. The vehicle was taken to an independent mechanic, who did not provide a specific diagnosis but observed metal shavings inside the oil filter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included but the vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680155August 12, 2025
UNKNOWN OR OTHER
The truck started to vibrate or shudder . We are having to deal with replacing the transmission on our truck, which has only 45,000 miles on it. We have noticed numerous complaints about transmission problems with this model and the place that is replacing the transmission said they have had 3 customers in the last couple of months with the same issue on the same GMC model. This is a lot for our small town and area. Why hasn't GMC issued recalls ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680181August 12, 2025
UNKNOWN OR OTHER
My doors will no longer lock or unlock, using the key fob or the lock/unlock buttons in the vehicle. This is a widely known issue for GMC Trucks, once you search for it. At around 50K Miles, the door actuators just quit working. So, if I have kids in my truck, I can't unluck the doors to get them out unless I climb through the truck, and have to manually do same to lock the doors to drive with kids in the car. There isn't a key hole for the back doors, so this can't be done at all outside the car. The doors are supposed to automatically lock when the truck is put in gear. Mine won't lock even when I push the button to lock. I just had this confirmed at the dealer. I also spoke to GMC and was told that it wasn't their responsibility. This is a genuine safety issue, and happens on these trucks a LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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