GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10620697August 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE PARKED, AN ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE AND FUEL WAS VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT PERFORMED A TEMPORARY REPAIR HIMSELF HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618481August 3, 2014
ENGINE, FUEL SYSTEM, GASOLINE
I WILL CUT THE CAR ON AND REDUCED ENGINE POWER LIGHT COMES ON AND THE CAR IDOLS HARD THEN CUTS OFF WHILE DRIVING . I READ ON INTERNET ALIT OF GM VEHICLES HAVE THIS PROBLEM JUST WONDERING IS THERE A RECALL? ALSO CHECK ENGINE LIGHT AND REDUCED ENGINE POWER LIGHT WILL NOT CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616566July 26, 2014
POWER TRAIN
SHIFTER CABLE BUSHING BECAME DISENGAGED FROM THE TRANSMISSION. SHIFTER LEVER FLOATED FREELY THROUGH GEARS. WHEN ENGINE STOPPED, IT WOULD NOT GO INTO PARK BUT REMAINED IN NEUTRAL AND BEGAN FREELY ROLLING BACKWARDS IN MY DRIVEWAY. EMERGENCY BRAKE HAD TO BE USED TO STOP THE CAR. I UNDERSTAND THIS IS A FAIRLY COMMON PROBLEM WITH THIS MAKE OF VEHICLE. THIS PART SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615329July 22, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT AFTER TURNING THE ENGINE OFF AND REMOVING THE IGNITION KEY, THE INSTRUMENT PANEL AND GAUGES WOULD CONTINUE TO ILLUMINATE CAUSING THE BATTERY POWER TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 9/12/14*CN THE CONSUMER STATED THE REAR WINDOWS AND GATE FAILED. THE IGNITION FAILURE WAS A DAILY PROBLEM. THE IGNITION STAYS ON WHICH RESULTS IN BATTERY FAILURE. THERE IS NO SAFETY RELEASE FOR THE REAR GATE. UPDATED 1/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615355July 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
WE BOUGHT NEW A 2004 GMC XUV. FROM THE BEGINNING WE HAD PROBLEMS WITH THE IGNITION SWITCH. THE CAR WOULD TURN OFF WHILE DRIVING. ALSO, WHEN PARKED THE IGNITION SWITCH WOULD NOT COMPLETELY TURN OFF. THE DASH LIGHTS WOULD REMAIN ON IF YOU DO NOT WIGGLE THE IGNITION SWITCH. WHEN A FEW DAYS YOU COME BACK THE BATTERY WOULD BE DEAD. THE DEALER WOULD NOT FIX IT. PROBLEM STILL EXIST. WE KEEP A BATTERY JUMPER IN THE CAR SINCE NEW SO WE ARE NOT LEFT STRANDED. THE REAR AND MIDDLE WINDOW HAVE FAILED FOUR TIMES. WHEN THIS HAPPENS YOU CANNOT OPEN THE BACK GATE OR OPEN THE ROOF WHICH I FEEL IS DANGEROUS. YOU CANNOT GET IN OR OUT FOR THERE IS NO RELEASE. FIXED FOUR TIMES AND THE WINDOW WENT DOWN AGAIN AT 74,000 MILES AND GATE IS LOCK AGAIN. IT HAS BEEN REPAIRED BY THE DEALER AND PRIVATE MECHANICS BUT, THE PROBLEM STILL EXISTS. WE NOW HAVE A SPEEDOMETER AND GAUGES THAT ARE NOT ACCURATE. GAUGE LIGHTS COME ON THEN GO OFF ERRATICALLY. AT THE SAME TIME OUR AIR CONDITIONER BLOWS ONLY ON OUR FEET. THE MECHANICS SAY THE ENTIRE CONTROL PANEL NEEDS TO BE REPLACED. FIVE MONTHS LATER THE AIR CONDITIONER WORKS AGAIN. THIS WILL PROBABLY BE OUR LAST GM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614961July 21, 2014
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT CAME ON, TOOK MY TRUCK TO THE MECHANIC TO HAVE IT CHECKED AND TESTING SHOWED CODES OF FUEL EVAP LEAK. I HAD TO GET THIS FIXED AS I WAS DUE TO GET MY REGISTRATION RENEWED. GOT THE VEHICLE BACK WENT FOR EMISSIONS TEST AND THE"CHECK ENGINE LIGHT" POPPED UP AGAIN JUST AS EMISSION TEST WAS BEING DONE!!!. I COULD NOT BELIEVE IT! SO NOT ONLY DID I INCUR COST OF MECHANIC BUT THE VEHICLE FAILED THE EMISSIONS TEST. THE TECH AT THE EMISSIONS CENTER SAID THE CODES SHOWED "FUEL EVAP LEAK" DETECTED., WHILE DRIVING HOME FROM THE EMISSIONS TEST I SMELLED A STRONG GAS ODOR, PULLED INTO MY GARAGE AND LOOKED UNDER THE VEHICLE AND IT WAS NOT LEAKING HOWEVER MY WHOLE GARAGE STUNK OF GAS. MY GARAGE IS ATTACHED TO MY HOUSE, LET THE DOG OUT AND THE DOG EVEN SNEEZED!.... BEING A WEEKEND AND MY ONLY WAY OF TRANSPORTATION I DROVE THE CAR AS LITTLE AS POSSIBLE. MONDAY TOOK THE CAR BACK TO THE SHOP AND THE TECH NOTICED THE STRONG ODOR , LATER THE TECHNICIAN CALLED ME TO TELL ME THAT THE LINES TO FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED AS THEY WERE LEAKING BUT ONLY WHEN THE VEHICLE WAS MOBILE!!!!!. HE ALSO TOLD ME THAT THE VEHICLE WAS A FIRE HAZARD AND I COULD NOT DRIVE THE VEHICLE. NOW WHAT! I HAD TO GET THIS FIXED AS I NEED THE VEHICLE TO GET TO WORK. THE ADDITIONAL COST WAS $960 NOT TO MENTION THE EXTENSION I HAD TO PAY THE DMV TO EXTEND MY RENEWAL REGISTRATION. HAD THE VEHICLE BACK A WEEK NOW, NO MORE GAS SMELL BUT LORD AND BEHOLD THE "CHECK ENGINE LIGHT" JUST POPPED UP AGAIN! THIS VEHICLE ONLY HAS 103K AND VERY WELL TAKEN CARE OF..THE MECHANIC SAYS THE CODE IS STILL READING "FUEL EVAP LEAK" . SOMEBODY PLEASE HELP.!!!!!!! IT SEEMS AS THO I AM NOT THE ONLY ENVOY OWNER WITH THIS PROBLEM!!!!!! I LOVED THIS VEHICLE BUT TOTALLY DISGUSTED AND DISAPPOINTED IN GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610348July 14, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD OPERATE NORMALLY ONCE THE ENGINE WAS RESTARTED. THE DEALER STATED THAT THE SPARK PLUGS WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 146,000. UPDATED 8/27/14*CN UPDATED 8/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606588June 27, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
STOPPED AT STREET LIKE, LIGHT WENT GREEN STARTED TO MOVE FORWARD AND CAR GOES DEAD. NO LIGHTS ON DASH, NOTHING SHOWING, JUST STOPS ABRUPTLY. AFTER A FEW MOMENTS TRIED RESTARTING CAR AND IT CAME BACK ON WITH CHECK ENGINE LIGHT. P0606 PCM FAILURE CODE DISPLAYED. COULD HAVE BEEN REAR ENDED BY SEMI TRUCK BEHIND ME OR KILLED IF I WAS TRYING TO TURN LEFT AT INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605282June 23, 2014
INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INTERIOR LIGHTING ON THE FRONT DRIVER?S SIDE DOOR WOULD DIM AND ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,700. UPDATED 8/12/14*CN THE CONSUMER BELIEVED THERE WAS A SHORT IN THE WIRING. UPDATED 09/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596315June 5, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER OF THE SUV BEGAN TO INDICATE INCORRECT READINGS. THE SPEEDOMETER WORKS FINE UNTIL WE GO ON THE HIGHWAY AND TRAVEL WITH THE CRUISE CONTROL SET BETWEEN 65-70. THEN THEY WILL READ THE INCORRECT SPEED FOR A WEEK OR SO THEN START WORKING FINE AGAIN. THE TACHOMETER NEEDLE JUST "HANGS." I TALKED TO 2 DIFFERENT REPAIR SHOPS WHO ADVISED ME THAT THIS IS A COMMON PROBLEM WITH ENVOY'S AND TRAILBLAZERS. THE COST TO DO THIS IS OVER $500 OR MORE. IT APPEARS THAT SEVERAL OTHER 2004 GMC ENVOY OWNERS ARE EXPERIENCING THIS SAME PROBLEM. A RECALL SHOULD BE IN ORDER. WHEN I TALKED TO THE REPAIR SHOPS THEY SAID BEFORE THEY CAN CORRECT THE ISSUE UNDER MY EXTENDED WARRANTY IS TO SEE IT HAPPEN. EACH TIME I HAD AN APPT SET IT WOULD START WORKING BEFORE THE APPT DATE SO THERE IS NOTHING THEY CAN DO. VERY IRRITATED THAT GMC DOESN'T ADDRESS THIS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596479June 5, 2014
AIR BAGS
I HAD AN ACCIDENT ON A MAJOR HIGHWAY DUE TO WEATHER CONDITIONS. I ENDED UP SPINNING THE VEHICLE AROUND WHILE IN THE TRAVEL LANE AND HIT THE CAR IN THE PASSING LANE. MY AIRBAGS NEVER DEPLOYED. ALTHOUGH NO ONE WAS INJURED THANKFULLY. I WONDERED WHY THE AIRBAGS DIDN'T GO OFF. SHOULD I BE WORRIED? HAS ANYONE MADE THIS SAME COMPLAINT? THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10594274May 27, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION BEGAN TO STICK -- COULD NOT TURN THE KEY ALL OF THE WAY TO THE OFF POSITION. HAD TO JIGGLE IT SEVERAL TIMES BEFORE YOU COULD TURN IT SO YOU COULD TAKE THE KEY OUT OF THE IGNITION. AT THE SAME TIME, YOU COULD NOT TAKE THE CAR OUT OF THE "PARK" POSITION. THE SHIFTER WOULD STICK. NONE OF THESE HAPPENED WHEN THE CAR WAS MOVING. ONLY WHEN PARKED. ALSO, BEGINNING JAN. 1, 2014, THE REAR TAIL LIGHTS WENT OUT IN THE CAR. SEARS SAID THERE WAS SOMETHING WRONG WITH THE WIRING IN THE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594270May 27, 2014
STRUCTURE:BODY, AIR BAGS
CAR SLID INTO RIGHT GUARDRAIL AND THEN SLID TO LEFT IN DITCH ON EXPRESSWAY. THE AIRBAGS DID NOT DEPLOY. IMPACT WAS SIGNIFICANT ENOUGH TO BEND THE FRONT PASSENGER CORNER OF FRAME. THE FRAME IS ALSO CRACKED UNDERNEATH THE MIDDLE OF VEHICLE AS RESULT OF CRASH. CAR IS NO LONGER DRIVEABLE. DRIVER SUFFERED WHIPLASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588496May 15, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NOT SURE WHEN AS IT HAS BEEN A WHILE. THE ODOMETER STOPPED WORKING AND I HAVE FILED THIS ONLINE A COUPLE OF TIMES BUT NEVER HEARD BACK AND I HAVE CONTACTED GMC SEVERAL TIMES AND THEY SAID THEY ARE FULLY AWARE OF IT AS THEY HAVE HAD SEVERAL CALLS REGARDING IT AND IT IS ANYWHERE FROM 300.00 TO 600.00 TO FIX IT AND IT COULD TAKE A COUPLE OF DAYS. TO ME THAT IS NOT OK. AS MUCH AS I PAID FOR MY VEHICLE IT SHOULD NOT DO THIS. IF GMC IS AWARE OF IT THEY SHOULD HAVE CONTACTED YOU GUYS AND A NOTICE SHOULD HAVE BEEN SENT AS I HAVE BEEN RESEARCHING ONLINE AND I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE WITH PEOPLES ENVOYS AND THEY GET THE SAME UNCARING RESPONSE FROM GMC. TO ME THAT IS A PROBLEM,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587790May 12, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AROUND AUGUST 2012, THE SPEEDOMETER AND TACHOMETER OF THE SUV BEGAN TO INDICATE INCORRECT READINGS. THE SPEEDOMETER GOES WEEKS WORKING FINE, THEN WILL READ THE INCORRECT SPEED FOR MONTHS. THE TACHOMETER NEEDLE JUST "HANGS." THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DASH CLUSTER WOULD NEED TO BE CHANGED AT A COST OF AT LEAST $600, POSSIBLY MORE. THE DASHBOARD CLUSTER WAS NOT CHANGED. IT APPEARS THAT SEVERAL OTHER 2004 GMC ENVOY OWNERS ARE EXPERIENCING THIS SAME PROBLEM. A RECALL SHOULD BE IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584648April 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583681April 19, 2014
ELECTRICAL SYSTEM
BATTERY DIED, COULD NOT OPEN REAR OF VEHICLE, TO RETRIEVE PET DOG INSIDE. THEIR SHOULD BE AN EMERGENCY RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579228April 11, 2014
FUEL SYSTEM, GASOLINE
GMC HAS REFUSED TO REPAIR/REPLACE A FAULTY FUEL TANK. INSTEAD GMC HAS ASKED THAT I PAY FOR THE REPAIR $1567.00. APPARENTLY, SEVERAL GMC ENVOY OWNERS HAVE COMPLAINED ABOUT CRACKS IN THE FUEL TANK. GMC HAS DETERMINED UNLESS THE CRACK OCCURRED WITHIN 36,000 MILES OF PURCHASING THE CAR, IT IS THE OWNERS RESPONSIBILITY TO FIX THE VEHICLE. MY VEHICLE HAS BEEN RULED UNSAFE TO DRIVE BY A GMC TECHNICIAN. MY CHILDREN ARE RIDING IN A VEHICLE THAT WAS FAULTY FROM THE DATE OF PURCHASE. I AM SO DISAPPOINTED IN GMC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576218April 1, 2014
ENGINE
MY GMC ENVOY STALLS OUT WHEN I STOP AT TRAFFIC LIGHTS. I THEN HAVE TO PUT IT IN PARK TO RESTART THE VEHICLE. ALTHOUGH TEST METERS/EQUIPMENT HAVE BEEN USED TO FIND THE CAUSE FOR THE UNEXPLAINED STALL IS STILL UNKNOWN.THIS HAPPENS APX. ONCE EVERY (2) MONTHS. WHEN THE ENGINE STALLS OUT THE "CHECK ENGINE LIGHT" COMES ON AND LAST MONTH THE " REDUCED ENGINE POWER" LIGHT ALSO CAME ON AND THE ENVOY WOULD ONLY MOVE AT 3 TO 4 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575237March 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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