GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10663760December 12, 2014
FUEL SYSTEM, GASOLINE
NEED TO KNOW IF THE RECALL OF THE GAS TANK APPLIES TO MY ENVOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662196December 4, 2014
AIR BAGS, SEAT BELTS, STEERING
ENTERING STRAIGHT STRETCH OF 2 LANE HWY.,I SWERVED TO MISS OBJECT IN MY LANE AND PART OF ADJACENT LANE. I COULD NOT STRAIGHTEN UP VEHICLE. THE VEHICLE ROLLED AND STRUCK A TREE. THE ENGINE WAS OFF AND THE AIR BAGS DID NOT INFLATE. MY DOOR WAS DAMAGED AND HAD TO BE CUT OFF TO FREE MYSELF. THE ENVOY WAS TOTALED. MY WIFE'S HARNESS DID NOT HOLD AND SHE WAS FACING THE REAR BETWEEN THE FRONT SEATS. THE SIDE AIR BAGS AND FRONT AIR BAGS DID NOT WORK. THE VEHICLE WAS WELL MAINTAINED WITH NEW TIRES AND BRAKES. I WAS LIFE FLIGHTED, AND MY WIFE WAS CARRIED BY AMBULANCE TO THE HOSPITAL WHERE WE SUSTAINED MULTIPLE INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10660856November 25, 2014
ELECTRICAL SYSTEM
I HAVE A 2003 GMC ENVOY XL AND HAVE PROBLEMS WITH THE IGNITION SWITCH BEING LOSE AND NOT SHUTTING OFF ALL THE WAY WHEN THE KEY IS OUT AND JUST THE OTHER MORNING I WENT TO GO TO WORK AND MY CAR WOULD NOT START DUE TO THE IGNITION BEING STUCK IN THE ON POSITION AFTER I HAD PARKED MY CAR AND TOOK THE KEY OUT, I AM NOW AFRAID THAT WHILE I AM DRIVING THE IGNITION SWITCH IS GOING TO BE BUMPED INTO THE OFF POSITION AND CAUSE ME TO CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660921November 25, 2014
AIR BAGS
THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651041October 29, 2014
LATCHES/LOCKS/LINKAGES
RIGHT REAR DOOR LOCK IS BROKE WILL NOT SHUT OR LOCK WE WERE AT THE STORE AND WHEN WE WENT BACK TO THE VEHICLE WENT TO SHUT THE DOOR AND THE LATCH WILL NOT CATCH AND SHUT THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650671October 28, 2014
SEAT BELTS
I BOUGHT THE VEHICLE IN MARCH OF 2012. THE PASSENGER SEAT BELT WILL NOT WORK AND I USE THEM FOR CAR SEATS NOW WHICH PLACES MY LIL ONES AT RISK SINCE THEY MAY NOT BE PROPERLY FASTENED IN BECAUSE THIS SEAT BELT SHOULD FUNCTION. ALSO MY BACK HATCHBACK DOOR DOESN'T LATCH PROPERLY UNLESS I SLAM IT DOWN HARD. IF I DON'T GATE AJAR LIGHT COMES ON AND I HEAR IT LOOSE. THE LATCH SYSTEM HAS FALLEN APART DUE TO THE SLAMMING. WINDOW PART ALSO DOES THIS SO I DON'T USE IT. I CAN'T BELIEVE THERE ARE NO RECALLS TO FIX THESE SAFETY HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650228October 27, 2014
ELECTRICAL SYSTEM
THE LIFT GATE WARNING LIGHT MALFUNCTIONING SAYS GATE OPEN AND ISN'T LIGHT DOESN'T GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648986October 20, 2014
STRUCTURE:BODY
THE KEY FOB, USED TO UNLOCK THE CAR, WILL NOT UNLOCK THE DRIVER SIDE DOOR. I CAN HEAR A CLICKING NOISE LIKE THE LATCH IS TRYING TO DISENGAGE, BUT IT WILL NOT. THE REMEDY FOR THIS IS TO LEAVE THE WINDOW OPEN IN ORDER TO PRESS THE UNLOCK BUTTON INSIDE THE CAR OR TO WAIT AND CONTINUOUSLY PRESS THE UNLOCK BUTTON THE KEY FOB (THE LATCH INSIDE THE DOOR WILL EVENTUALLY UNLOCK THE CAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648712October 20, 2014
VISIBILITY:GLASS, SIDE/REAR
I WAS OPENING THE REAR WINDOW TO RETRIEVE BELONGINGS WHEN THE WINDOW EXPLODED GLASS FRAGMENTS ALL OVER ME AS WELL AS THE INSIDE AND OUTSIDE THE VEHICLE. FORTUNATELY, NO ONE WAS HURT. THIS IS VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643113October 7, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT SWITCH OVERHEATED AND CAUSED CIRCUIT PANEL TO CATCH ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640546October 1, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND FAILED TO PROVIDE THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSOR AND THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639608September 28, 2014
FUEL/PROPULSION SYSTEM
I STARTED EXPERIENCING A STRONG SMELL OF GASOLINE WHILE DRIVING AND WHEN THE VEHICLES WAS SHUT DOWN. WHEN I FIRST NOTICED THE ODOR I COULD NOT SEE ANY VISIBLE LEAKS UNDER THE VEHICLE, AFTER ABOUT A WEEK I STARTED NOTICING DRIPS OF FUEL UNDER THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO FIND THE LEAK AND NOTICED A VERY FINE SPRAY OF GASOLINE COMING FROM THE TOP OF THE TANK. I THEN DROPPED THE FUEL TANK AND NOTICED THAT TUBE FROM THE FUEL PUMP WAS CORRODED TO THE POINT THAT IT WAS SPRAYING GASOLINE WHILE UNDER PRESSURE. THE FUEL PUMP IS LOCATED IN A LOW POINT ON THE TOP OF THE TANK WHICH ALLOWS FOR ROAD DEBRIS/SALT AND WATER TO SIT AND ERODE THESE TUBES ON THE TOP OF THE FUEL PUMP. THIS IS A VERY DANGEROUS PROBLEM AS ALL IT WOULD TAKE IS ANY FORM OF IGNITION TO CAUSE AN UNCONTROLLABLE FIRE. GM SHOULD BE REQUIRED TO REPAIR THIS UNDER A MANDATED RECALL DUE TO THE SEVERITY OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632265September 10, 2014
EQUIPMENT:MECHANICAL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628866August 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WAS UNABLE TO OPEN AND THE REAR PASSENGER DOOR FAILED TO FULLY CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO DIAGNOSTIC WAS RUN. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628024August 25, 2014
SUSPENSION
THE AIR SUSPENSION FAILS TO INFLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620835August 8, 2014
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE REPAIRS DID NOT REMEDY THE FAILURE. THE INDEPENDENT DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619391August 6, 2014
ELECTRICAL SYSTEM
I PURCHASED MY ENVOY NEW WITH 243 MILES & HAVE BEEN THE SOLE OWNER. MY SECURITY LIGHT GOES ON & OFF INTERMITTENTLY & THE VEHICLE WON'T START FOR 10-20 MINUTE TIME PERIODS. THERE IS NO APPARENT PATTERN W/WHEN THIS WILL OCCUR. I HAVE BEEN STRANDED IN AREAS THAT I DO NOT FEEL SAFE, OFTENTIMES WITH MY YOUNG CHILDREN IN THE VEHICLE. I INITIALLY TOOK THE VEHICLE TO ALBERT GMC, WHERE I PURCHASED IT (NO LONGER IN SERVICE, SO EXACT DATE/MILEAGE UNKNOWN). DIAGNOSTICS RETURNED MULTIPLE CODES, ALL RELATED TO THE SECURITY SYSTEM. THEY RECOMMENDED THAT I HAVE THE REMOTE STARTER REMOVED THAT WAS PROFESSIONALLY INSTALLED 11/2008. R&R CAR AUDIO REMOVED THE REMOTE STARTER & RAN ALL OF THE WIRING TO ASSURE IT WAS SOUND. I NEXT WENT TO AUTOMOTIVE SPECIALISTS. SERVICE HISTORY: 11/9/10: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 1/19/11: REPLACED IGNITION LOCK CYLINDER & CASE, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 3/11/11: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 5/6/11: REPLACED IGNITION STARTER SWITCH, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 9/23/11: MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 9/19/13: REPLACED IGNITION STARTER SWITCH (AGAIN), AT MY INSISTENCE. 11/18/13: SHOP HAD VEHICLE FOR A WEEK, ATTEMPTING TO GET THE PROBLEM TO REPLICATE, WITHOUT LUCK. I HAVE SPENT A GOOD AMOUNT OF $ AND TIME/INCONVENIENCE IN ATTEMPTS TO REMEDY THE STARTING ISSUE. AT GM'S DIRECTION 6 WEEKS AGO, I TOOK THE ENVOY BACK TO A DEALERSHIP,[XXX], & HAD TO PAY ANOTHER DIAGNOSTIC FEE, WHICH ONLY SHOWED THAT THE PASSLOCK SENSOR WAS BAD. I HAD THE PASSLOCK SENSOR REPLACED 1/19/11 & EXPERIENCED THE STARTING ISSUE AGAIN WITHIN 2 MONTHS. GM WOULD NOT GUARANTEE THEIR PART SINCE IT WAS NOT INSTALLED BY AN AUTHORIZED DEALER, EVEN THOUGH IT WAS A GM CERTIFIED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616204July 25, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE SPEEDOMETER, GAS GAUGE, AND OIL PRESSURE GAUGE FIRST STARTED FLUCTUATING THEN EVENTUALLY STOPPED WORKING COMPLETELY. THE DRIVERS DOOR PANEL HAS COMPLETELY WENT OUT. IT SMELT LIKE SOMETHING WAS BURNING BUT THERE WASN'T A FIRE. I'VE HAD BOTH SITUATIONS CHECKED OUT AND THE MECHANIC STATES THIS IS VERY COMMON IN THE ENVOYS AND TRAILBLAZERS BUT IT IS STILL AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615166July 21, 2014
AIR BAGS
I WAS DRIVING ABOUT 40 MPH WHEN I WENT THREW A YELLOW LIGHT WHEN A OLDER LADY TURN IN FRONT OF ME, I HIT HER ON THE PASSENGER SIDE BETWEEN THE FRONT N BACK DR, , PUSHING N ROLLING N TOTALING HER SMALL SUV. SHE WAS NOT SERIOUS HURT. MY AIRBAGS DID NOT DEPLOY. MY ENVOY WAS STILL DRIVEABLE . I TOOK MY ENVOY TO MY LOCAL GMC DEALER TO HAVE THEM FIND PROB WHY THE AIRBAGS DIDN'T GO OFF, THEY OR I CALLED A REP FOR GMC, TO COME TO SIOUX FALLS TO INVESTIGATE AND HE TOLD ME THAT THE REASON THEY DIDN'T DEPLOY WAS BECAUSE I WASN'T GOING FAST ENOUGH FOR IMPACT FOR DEPLOY. I THINK THAT IS BUNCH OF BULL. CAN SOMEONE HELP ME ,IS THERE ANYTHING I CAN DO .I HEAR THAT A PERSON CAN RECEIVE CASH FROM GMC IF A PERSON S AIRBAGS DON'T GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10614927July 21, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR DOORS WERE CORRODED WHICH CAUSED THE DOORS NOT TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 208,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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