GMC Envoy Complaints (2007)

278 consumer complaints on file.

#10903407September 3, 2016
EXTERIOR LIGHTING
MY SAFETY COMPLAINT IS IN REGARDS TO THE GM SAFETY RECALL 14291 LOW BEAM HEADLAMPS AND DRL COULD FAIL TO ILLUMINATE. REF NO. 15V519000. I AM EXPERIENCING THE EXACT SAME PROBLEM DESCRIBED IN THIS SAFETY RECALL. MY RELAY SWITCH HAS FAILED AND MY LOW BEAM LAMPS DO NOT FUNCTION IN MY 2007 GMC ENVOY. LUCKILY IT HAPPENED WHEN I WAS IN MY DRIVEWAY AND NOT ON THE STREET. HOWEVER, GM AND THE DEALER HAVE STATED THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL FOR SOME REASON AND THEY REFUSE TO REPLACE MY FAULTY RELAY MENTIONED IN THE RECALL. I BELIEVE GM NEEDS TO EXTEND THE RECALL TO INCLUDE MORE 2007 GMC ENVOY'S. GMC CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO TO HELP ME. IT IS NOT SAFE TO DRIVE MY CAR RIGHT NOW! PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899572August 30, 2016
STEERING, SUSPENSION, WHEELS
REPLACED DRIVER & PASSENGER HUB ASSEMBLY AND BOTH TIE ROD ENDS WITHIN LAST 6 MONTHS. STILL SERVICE TIRE MONITOR STILL COMING ON FOR PASSENGER SIDE. BUMP/THUMP NOISE COMING FROM REAR SUSPENSION NOW AND I FEEL IT IN THE FLOOR. AUTOMATIC LOAD LEVEL CONTROL REAR SUSPENSION NOT WORKING NOW. UNDER 85,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899090August 29, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR MANY, MANY, MONTHS MY LOW BEAM LIGHTS HAVE BEEN GOING OUT WHILE DRIVING. ALL OTHER LIGHTS INCLUDING THE HIGH BEAMS WILL WORK. IT IS VERY UNSAFE TO BE DRIVING AT NIGHT AND HAVE YOUR LIGHTS GO OUT. I HAVE TAKEN THE VEHICLE TO SEVERAL DIFFERENT AUTO SHOPS, BUT THEY CAN'T FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, SO I KNOW IT IS THE VEHICLE. GMC NEEDS TO DO THE RIGHT THING AND FIX THIS PROBLEM. IF GMC WON'T DO IT ON THEIR OWN, THE NHTSA NEEDS TO GET INVOLVED AND GET GMC TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899095August 29, 2016
SUSPENSION, UNKNOWN OR OTHER
THE REAR OF MY CAR LOWERS DOWN EXTREMELY LOW, JUST ABOUT EVERY TIME I TURN OF THE CAR. IT HAS BEEN HAPPENING FOR MANY, MANY, MONTHS, AND IT HAS GOTTEN WORSE OVER TIME. ONCE I CRANK IT UP, I BASICALLY HAVE TO WAIT FOR IT TO RISE UP. I HAVE NOTICED MANY COMPLAINTS ABOUT THIS ISSUE ONLINE. I KNOW GMC KNOWS ABOUT THIS ISSUE, AND THEY SHOULD LOOK INTO CORRECTED THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898565August 25, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 70 MPH, THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO DIAGNOSED THAT THE HEADLAMP DRIVER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 10/04/16*LJ UPDATED 08/11/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896384August 16, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING WITHOUT WARNING. ONLY THE HIGH BEAMS WORKED PROPERLY. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE HEADLIGHT MODULE RELAY NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 208,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893840August 7, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL WAS DRIVING HOME AT NIGHT LOST THE LOW BEAMS THEY WOULD KEEP GOING OFF HAVING ME WITH NO LIGHTS AT ALL THE HIGH BEAMS WOULD WORK BUT NO LOW BEAMS AT ALL DRIVING WITH HIGH BEAMS ON IS NOT SAFE AND CAN GET PULLED OVER FOR THIS I HAVE HAD THIS BEFORE AND TURNED IT IN AND NOTHING I WOULD LIKE SOMTHING DONE ABOUT THIS IT IS SAFTY ISSUE AND SHOULD BE TAKEN CARE OF BY THE MANUFACTURES OF THIS CAR OR SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892339August 2, 2016
ELECTRICAL SYSTEM
I ATTACHED A LETTER BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892370August 2, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEAD LAMPS TURNED OFF WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO DRIVE WITH THE HIGH BEAM HEADLIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. UPDATED 10/18/16*LJ THE DEALER REPLACED THE RELAY. UPDATED 10/19/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892156August 1, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED TO ILLUMINATE RANDOMLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892195August 1, 2016
EXTERIOR LIGHTING
MY HEADLIGHTS WENT OUT THE OTHER NIGHT, I HAD TO DRIVE 30 MILES WITH MY HIGHBEAMS ON. BOTH HEADLIGHTS AND DAYTIME RUNNING LIGHTS ARE OUT. SAME ISSUE AS RECALL #15V599000 , BUT I AM BEING TOLD THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE? SEEMS TO ME IT SHOULD BE COVERED, DEFINITE SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885082July 15, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD FAIL TO ILLUMINATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884563July 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874610June 16, 2016
FUEL/PROPULSION SYSTEM
ENGINE LIGHT WON:T GO OFF & GAS TANK GAUGE DOES NOT WORK./
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871805June 1, 2016
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON A CITY STREET THE INTERIOR/DASHBOARD LIGHTS, RADIO AND HEADLIGHTS SHUT OFF. THE CAR WAS ABLE TO DRIVE OFF THE MAIN ROAD AND AFTER TURNING THE HEADLIGHT SWITCH TO THE LEFT AND RIGHT SEVERAL TIMES THE LIGHTS CAME BACK ON. THE CAUSE OF THE PROBLEM IS UNKNOWN. AFTER SEVERAL WEEKS I HAVE NOT SEEN THE PROBLEM REOCCUR AND HAVE NOT BEEN ABLE TO RECREATE IT. CAUSE OF THE PROBLEM IS UNKNOWN. I CONTACTED THE GM DEALERSHIP AND THEY SAID THAT NOTHING LIKE THIS HAD BEEN REPORTED TO THEM ON OTHER VEHICLES, AND TO BRING THE CAR IN IF THE PROBLEM REOCCURS.+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860687April 21, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860033April 18, 2016
ELECTRICAL SYSTEM
WINDOW POWER MODULE CAUGHT FIRE, SHUT DOWN ENGINE, STRANDING US. RECALL REPLACED THE MODULE BUT GMC WILL NOT ADDRESS THE FACT THAT THE HIGH CURRENT DRAW NEVER BLEW A FUSE FIRST TO PREVENT THE FIRE AND NOT SHUT DOWN THE ENGINE. CAR STARTED UP AND WE STARTED DRIVING WHEN SMOKE CAME OUT OF DOOR AND ENGINE STOPPED. CALLS AND E-MAILS TO GMC HAVE NOT BEEN ANSWERED OTHER THAN THE BASIC RECALL TO REPLACE THE MODULE THEN LATER ADDED SEALER ON 2ND RECALL. NO ELECTRICAL FIXES. ELECTRICAL ISSUE KILLED MY REMOTE ENGINE STARTER BUT THEY REFUSE TO REPROGRAM OR REPLACE AS IT WAS AN AFTER MARKET REMOTE STARTER THAT CAME WITH THE CAR..THEIR ELECTRICAL PROBLEM KILLED IT, THEN THEY SHOULD BE RESPONSIBLE AND REPLACE IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860058April 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
GMC HAS KNOWN THAT THEY HAVE INTERMITTENT STABILITRAK SYSTEM SINCE OCT 1-2008. DON'T KNOW IF IT ACTUALLY SHUTS OFF ABS BRAKES OR JUST SETS INDICATOR LIGHTS OFF. COMES ON MORE FREQUENTLY IN COLD MONTHS. TSB #08-05-25-005 WHY SHOULD CONSUMER PAY FOR EITHER DEFECTIVE STEERING YOKE YAW SENSOR, REPROGRAMMING OR NEW $400 EBCM OR $250 DEALER SERVICE CHARGE EACH TIME IT COMES UP. IN WINTER, ANOTHER ARTICLE SAID IT WAS BAD CONNECTORS. THAT WOULD BE A MFG DEFECT AS WELL. ALWAYS COMES UP IN SHARP SLOW SPEED TURNS. ALREADY PAID FOR TWO FRONT HUBS AS THEY SAID IT WAS THE SPEED SENSOR, PROBLEM WAS NOT RESOLVED. BRAKING OR KNOWN STABILTRAK PROBLEM OVER SEVERAL YEARS SHOULD WARRANT A RECALL NOT TSB WHERE THE COST IS ABSORBED BY THE VEHICLE OWNER.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860061April 18, 2016
AIR BAGS
INVESTIGATING THE AIR BAG SAFETY RISK FOR MY GMC 2007 ENVOY, I DISCOVERED THAT PEOPLE WERE REPORTING THAT THEY HAD CRASHES BUT THE AIRBAGS DIDN'T DEPLOY. SO WE DON'T KNOW HOW SAFE THEY ARE SINCE THEY DON'T EVEN GO OFF. THE NTSA NEEDS TO INVESTIGATE THE TESTS AND COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859743April 14, 2016
ELECTRICAL SYSTEM
ON SATURDAY 4/2/16 OUR AREA EASTPOINTE (DETROIT) MI A SNOW STORM WAS IN THE AREA. AS I ENTERED MY VEHICLE SNOW FELL ON THE DRIVERS SIDE WINDOW DOOR MODULE. I BUSHED OFF THE SNOW AND PROCEED TO DRIVE MY VEHICLE. AFTER ABOUT 5 MINUTES WHILE ON I-94 AT 70 MPH ALL FOUR POWER WINDOWS STARTED TO GO UP AND DOWN. AFTER TWO OR THREE TIMES OF THIS ACTION ALL FOUR WINDOWS STAYED IN THE DOWN POSITION. AT THAT TIME I NOTICED SPARKS AND SMOKE COMING FROM THE SWITCH POSITIONS ON THE MODULE. I PULLED OVER TO SIDE OF THE EXPRESSWAY AND SINCE THIS MODULE IS JUST A SNAP IN, I REMOVED IT AND DISCONNECTED THE CABLES. SINCE THE PASSENGER SIDE WINDOW WAS CONVENIENTLY DOWN AND MODULE WAS STILL SMOKING AND EMITTING SPARKS I TOSSED IT OUT THE WINDOW INTO THE SNOW. AFTER ABOUT FIVE MINUTES I RETRIEVED THE MODULE AND DROVE THE SECONDARY ROADS BACK HOME. PART NUMBER ON THE MODULE LABEL IS 25811557. I DID RECEIVE A RECALL ON THIS VEHICLE (12180) AND IT WAS TAKEN TO THE DEALER FOR REPAIR ON 04/11/13. THE WORK ORDER INDICATES THE RECALL WAS COMPLETED, BUT NO INDICATION OF WHAT WAS REPAIRED OR REPLACED. AFTER CONTACTING GM CUSTOMER SERVICE AND EXPLAINING WHAT HAPPEN (CASE NUMBER 8-1915535761). I RECEIVED A CALL FROM THE DEALER (ED RINKE). THE GENTLEMAN EXPLAINED THAT THE DRIVERS DOOR MODULE ON MY VEHICLE WAS ALREADY REPAIRED AND THAT RECALL 12180 DID NOT APPLY TO MY VEHICLE. SINCE THERE ARE A TOTAL OF FIVE RECALLS FOR THIS MODULE ON THE 2007 ENVOY'S I WOULD HOPE THAT THIS MODULE WOULD BE COVERED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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