GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10025207June 30, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN
WITH ABOUT 1100 MILES ON MY BRAND NEW CAR , THE 4WD LIGHT CAME ON. NOT HAPPY ABOUT THIS PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021607June 23, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM. *AK PH *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023231June 17, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WIND NOISE COMING THROUGH DRIVER AND PASSENGER WINDOWS. MOLDING WAS REPLACED AND NOISE WASN'T REDUCED. DEALER STATED, GM KNOWS ABOUT THE PROBLEM AND SEEM TO BELIEVE THAT THE MIRRORS ARE CAUSING WIND TO BE REDIRECTED TO THE WINDOW. THEREFORE WIND IS COMING THROUGH WHERE THE GLASS GOES INSIDE THE DOOR. NOT SATISFIED WITH THIS CAR, CAN'T EVEN DRIVE WITH THE RADIO TURNED DOWN. ALSO THE LOW-PRESSURE SENSOR IN THE AIR CONDITIONER UNIT WAS REPLACED, AFTER A HALF-POUND OF FREON WAS REQUIRED. THIS VEHICLE HAS BEEN IN THE SHOP FOUR TIMES!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024553June 16, 2003
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH BRAKE EQUIPMENT ON 2003 ENVOY. *MR WHILE DRIVING AT 15 MPH CONSUMER PUT FOOT ON BRAKES AND VEHICLE WOULD NOT STOP CAUSE VEHICLE TO HIT ANOTHER VEHICLE IN FRONT. *CB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023157June 16, 2003
STRUCTURE:BODY:DOOR
WIND NOISE COMING FROM AROUND THE DRIVERS DOOR,HAS BEEN INTO THE SERVICE SHOP ON 2 OCCASIONS AND THIS IS AS GOOD AS IT GETS ACCORDING TO THE DEALER,I AM NOT SATISFIED WITH THE RESULTS A NEW VEHICLE SHOULD NOT HAVE NOISE LIKE THIS PLEASE INVESTIGATE. GM SHOULD COME OUT WITH AN OVER SIZE SEAL OR BETTER ADJUSTMENTS ON THEIR DOORS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023198June 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY 2003 GMC ENVOY WINDSHIELD WIPERS DON'T WORK AT ALL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021377June 10, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN MY VEHICLE HAD LESS THAN 200 MILES ON IT THE CHECK FOUR WHEEL DRIVE LIGHT CAME ON. WHE HAD ONLY HAD THE CAR FOR LESS THAN A WEEK. I ASKED THE DEALER AND THEY SAID THAT AS LONG AS IT WAS RUNNING FINE THE WOULD PUT IT ON THE COMPUTER AT MY 3,000 MILE CHECKUP. A FEW WEEKS LATER I STARTED HEARING A RUBBING NOISE. I BROUGHT IT IN AND THEY TOOK IT FOR A TEST DRIVE. THEY TOLD ME THAT THEY HAD SWICHED IT FROM 2 WD TO 4WD HIGH AND THE NOISE WAS GONE. IT WAS NOT. THE NEXT DAY I SWITCHED IT INTO AWD AND THERE WAS NO NOISE. THAT AFTERNOON THE FRONT WHEELS LOCKED UP ON ME WHEN I WAS GOING ABOUT 30 MPH. WE HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP. THEY TOLD US THAT THE FRONT DIFFERENTAL WAS LITTERALY FALLING APART AND HAVE NOW SAID THEY ARE GOING TO REPLACE THE TRANSFER CASE. THE MILAGE ON OUR ENVOY IS 1263. NEEDLESS TO SAY, I AM NOT HAPPY. I PURCHASED A NEW VEHICLE SO I WOULD NOT HAVE PROBLEMS. I HAVE ONLY HAD IT FOR A MONTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021282June 9, 2003
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE
ONE WEEK AGO I PURCHASED A 2003 ENVOY SLE 4WD, IT HAS 200 MILES ON IT CURRENTLY AND NOTICED UPON DELIVERY THAT A MOLDING AROUND THE DRIVERS SIDE DOOR IS CROOKED. AND 2 DAYS AGO I NOTICED A LARGE PUDDLE OF FRESH OIL UNDER MY VEHICLE, AND MY OIL LIGHT WENT ON THIS MORNING. I HAVEN'T EVEN HAD THIS VEHICLE FOR ONE WEEK AND I HAVE TO TAKE IT IN FOR REPAIRS. THIS DOES NOT MAKE ME FEEL OVERLY COMFORTABLE ABOUT MY PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022198June 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING MPH AND WHEN DEPRESSING BRAKES PEDAL TRAVELED TO THE FLOORBOARD WHICH CAUSED EXTENDED STOPPING DISTANCE RESULTING INTO A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10020552May 27, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER
I HAVE A 2003 GMC ENVOY XL WITH LESS THAN 8,000 MILES ON IT. ON MAY 26, 2003 WHILE DRIVING IN THE RAIN, THE FRONT WIPERS QUIT. IN A MATTER OF SECONDS, I COULD SEE NOTHING. NEEDLESS TO SAY, IT WAS A VERY DANGEROUS SITUATION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019164May 23, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
ON A 2003 GMC ENVOY XL (VEHICLE MILEAGE APPROX. 8900 MILES), THE WINDSHIELD WIPERS WERE ON WHEN THE SWITCH WAS IN THE OFF POSITION. THE DEALER REPLACED THE WIPER MOTOR. THIS WAS THE SECOND TIME THIS PROBLEM HAD OCCURRED; THE FIRST WAS IN SEPTEMBER 2002. AT THAT TIME, THE DEALER ALSO REPLACED THE WIPER MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010707March 18, 2003
STRUCTURE:BODY
I OWN A 2003 GMC ENVOY XL AND WHEN I AM DRIVING ON THE HIGHWAY, I HEAR A LOT OF WIND NOISE, WHILE THE WINDOWS ARE CLOSED. PLEASE INVESTIGATE THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007973February 22, 2003
SEAT BELTS:REAR/OTHER
GMC ENVOY, 2003. COMPLAINT: REAR CENTER SEAT/SHOULDER BELT LOCKS UP 100% OF THE TIME. BECAUSE OF THIS ANYONE WEARING IT IS "PINNED" AGAINST THE SEAT. THAT IS, THERE IS NO MOVEMENT ALLOWED - YOU CANNOT LEAN FOREWARD. THIS SITUATION MAKES THE BACK CENTER POSITION BELT UN-USABLE. I BROUGHT THIS TO THE ATTENTION OF THE DEALER, (AND THEY AGREE THAT IT IS UN-WEARABLE), BUT SAY THAT THERE IS NO FIX. THEY ALSO SHOWED ME THAT THE SAME SITUATION CAN BE FOUND ON OTHER ENVOYS ON THEIR LOT. I FREQUENTLY CARRY 5 PEOPLE IN THE VEHICLE AND I BELIEVE IT'S DANGERIOUS HAVE ONE OF THE SEATING POSITONS WITH AN UN-WEARABLE SEAT/SHOULDER BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006984February 11, 2003
STRUCTURE
THERE WAS A WIND NOISE COMING FROM THE DRIVER SIDE WINDOW. DEALER HASN'T CORRECTED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005160February 3, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST PAYMENT YET. FIRST CASS NUMBER FROM GMC IS S1-68773551 - SECOND CASE NUMBER I DON'T HAVE YET AS I JUST REPORTED IT THIS MORNING. NEEDLESS TO SAY THAT MY WIFE AND I HAVE NO TRUST IN THIS CAR NOW - WHAT ELSE WILL GO WRONG NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004199January 21, 2003
SEAT BELTS:FRONT
WHILE DRIVING FRONT SEAT BELTS GIVE TOO MUCH ATTENTION CROSS THE CHEST. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000664December 31, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT A 2003 ENVOY XL 11 DAYS BEFORE THE INCIDENT. WE WENT INTO A RESTAURANT, CAME BACK OUT AFTER EATING AND THE CAR WOULD NOT START. I WAS 150 MILES AWAY FROM HOME. THE CAR HAD LESS THAN 1000 MILES ON IT AND HAD TO BE TOWED AWAY. I HAD TO LEAVE THE CAR, GET A RENTAL (WHICH WAS PAID FOR), AND WAS TOLD IT WAS THE FUEL PUMP, WHICH THE DEALER STATED THEY HAD NEVER HAD HAPPEN BEFORE. I TOLD THE DEALER I WAS NOT COMFORTABLE WITH THAT CAR, BUT WAS TOLD THIS WAS A UNHEARD OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000118December 16, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NON FUNCTIONAL WIPER MOTOR THAT THE DEALERSHIP (TOBY WELLS, PINEHURST, NC) AS WELL AS OTHER LOCAL GM DEALERS (SILVESTRY, LAURINBURG, AND JOE BROWN, ROCKINGHAM) HAVE TOLD ME IS KNOWN BY GM, AND COMMON PROBLEM. EVEN WITH THIS KNOWLEDGE, IT STILL TOOK ALMOST 2 WEEKS BEFORE I COULD GET THE PROBLEM REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767344September 18, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WAS DRIVING APPROX. 60 MPH WHEN A SEMI DECIDED TO MOVE INTO MY LANE. I ASSUMED I WAS IN HIS BLIND SPOT SO I SPED UP TO BE IN FRONT OF HIM. WHEN HIS FRONT STARTED MOVING INTO MY LANE I MOVED OVER A TINY BIT ONTO THE BURM. I THEN TURNED THE STEERING WHEEL A LITTLE TO THE RIGHT TO GET BACK INTO THE CENTER OF THE ROAD IN FRONT OF THE TRUCK. JUST THEN THE STEERING WHEEL STARTED RESPONDING TO THE WHEELS AS THEY BEGAN SMALL BACK AND FORTH (LEFT AND RIGHT) JERKS. THE JERKS (WHEELS) BECAME LARGER, SWIRVING THE ENVOY BACK AND FORTH (LEFT AND RIGHT) WITHIN THE LANE. THIS MOVEMENT INCREASED TO WHERE THE CAR BEGAN TO SPIN OUT OF CONTROL ACCROSS ALL LANES OF THE FREEWAY, LUCKELY STOPPING ALL BUSY FREEWAY TRAFFIC AROUND ME. THE WHEELS SEEMED TO BE SLIDING AROUND AS IF ON A SHEET OF ICE. I DID MY BEST TO CONTROL THE WHEEL TO AVOID GOING INTO THE DITCH BECAUSE THE ENVOY WAS SWIRVING SO MUCH IT MOST LIKELY WOULD HAVE TIPPED OVER. THE ENVOY DID AT LEAST 5 COMPLETE DONUTS WHILE THE SEMI WAS HEADING TOWARDS ME. THE ENVOY SHUT DOWN WHILE IN DRIVE. I OPENED MY DOOR AND WAVED TO THE SEMI DRIVER. HE WAVED BACK TO TELL ME GOOD LUCK AND TO MOVE OUT OF THE BUSY FREEWAY IF I COULD. I PUT THE ENVOY IN "PARK" THEN IT STARTED BACK UP AND DROVE AWAY WITHOUT A SCRATCH ON IT. I BROUGHT THE ENVOY BACK INTO THE DEALERSHIP "PRESTON" IMMEDIATELY AND THEY SAID THIS IS THE 2ND OR 3RD INCIDENT OF THE SAME NATURE. THERE WAS A ENVOY IN THEIR PARKING LOT THAT HAD BEEN ONLY GOING 35MPH AND HIT A TELEPHONE POLE. I CANNOT EMPHASIZE THE FACT THAT THIS COULD HAVE EASILY BEEN A FATALITY. I THOUGHT MY LIFE WAS OVER. PLEASE DO NOT WAIT TO RESEARCH THIS PROBLEM. I HAVE ABSOLUTELY NO DOUBT THERE IS A MANUFACTURING PROBLEM. THANK YOU FOR YOUR COOPERATION IN THIS MATTER. I'M SURE YOUR EXPEDITING THIS MATTER WILL SAVE LIVES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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