GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10045942November 11, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING DOWN FREEWAY MY CHECK 4WD LIGHT CAME ON. SO NOW IT IS IN THE DEALERSHIP FOR 2 DAYS, WITH ONLY 1600 MILES ON THE VEHICLE... NO 4 WHEEL DRIVE EVER USED YET...IT NOT GOING THE WAY I EXPECTED FOR THE PRICE OF THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046604November 7, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE 4-WHEEL DRIVE INTERMITTENTLY MALFUNCTIONED. DEALER INDICATED TO THE CONSUMER THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT HAD NO REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043293October 21, 2003
SUSPENSION:REAR
COMPRESSOR FOR AUTOMATIC LOAD-LEVELING REAR SUSPENSION CYCLES ON AND OFF INTERMITTENTLY WHILE THE VEHICLE IS OFF. THIS HAPPENS EVEN AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SEVERAL HOURS. IF NOT NOTICED, COMPRESSOR WILL CONTINUE TO CYCLE ON AND OFF AND RUN DOWN THE BATTERY. USUALLY CAN HEAR A "PUFF" OF AIR BEING RELEASED FROM THE SYSTEM RIGHT BEFORE THE COMPRESSOR CYCLES ON. THE COMPRESSOR CAN STAY ON FOR AS LITTLE AS SEVERAL SECONDS OR FOR UP TO A FEW MINUTES. THE CYCLE CAN LAST FOR WHAT SEEMS TO BE AS LITTLE AS 5 MINUTES OR UP TO A FEW DAYS SO THAT THE BATTERY RUNS DOWN IF LEFT AT AN AIRPORT WHILE ON VACATION, FOR EXAMPLE. THE ONLY WAY TO "BREAK" THE CYCLE IS TO DRIVE THE VEHICLE OR TURN THE CAR ON AND THEN TURN IT OFF AFTER SEVERAL SECONDS. TURNING THE CAR ON AND OFF DOESN'T ALWAYS WORK. BUT, WHEN OPERATING THE VEHICLE, THE COMPRESSOR SEEMS TO WORK NORMALLY. THIS PROBLEM HAS BEEN HAPPENING FOR MONTHS, I HAVE 5,000 MILES ON THE VEHICLE WHICH WAS PURCHASED 2/2003. IT HAS BEEN IN THE SHOP FOR THIS PROBLEM 3 TIMES. I TOOK IT IN FOR SERVICE AT FARRISH GMC / PONTIAC YESTERDAY (3RD TIME) AND IT IS STILL THERE TODAY. AS OF YET, THEY HAVE BEEN UNABLE TO FIX THIS PROBLEM BECAUSE NO TECHNICAL SERVICE BULLETIN EXISTS TO GUIDE THEM. THE DEALERSHIP HAS NOT CONDUCTED A VISUAL INSPECTION OF THE SYSTEM OR ITS COMPONENTS TO LOOK FOR LEAKS OR BROKEN PARTS. THEY'VE ONLY DONE A COMPUTER DIAGNOSTIC, WHICH FOUND NOTHING WRONG. HOWEVER, SERVICE CONSULTANTS AT THE DEALERSHIP HAVE WITNESSED THE EVENT HAPPENING AND THE COMPRESSOR TURNING ON AND OFF...WHILE THE VEHICLE IS OFF. AGAIN, I NEED TO STRESS THAT THE PROBLEM IS HAPPENING WHEN THE VEHICLE IS TURNED OFF AND NOT IN USE. THE COMPRESSOR SHOULD NOT EVEN BE ABLE TO TURN ITSELF ON IF THE CAR IS TURNED OFF. FIRST TIME I BROUGHT THE VEHICLE IN FOR SERVICE WAS 7/12/2003, THE SECOND TIME ON 8/29/2003 AND THEN AGAIN FOR A THIRD TIME ON 10/20/2003. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039721October 21, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE DRIVING DRIVER CANNOT ADJUST THE TWO SIDE MIRRORS. *AK CONSUMER LEARNED THE SIDE MIRRORS COULDN'T BE ADJUSTED BY MANUAL MOVEMENT NOR POWER. HE ASSUMED THIS WAS A PART OF THE VEHICLE. HE FELT THIS WAS A SAFETY ISSUE-DRIVING AND ADJUSTING THE MIRRORS WITH HIS HANDS. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041528October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A GMC ENVOY XL. THE TRANSMISSION WILL NOT HOLD THE CAR ON AN INCLINE. IN DRIVE, THE CAR WILL ACCELERATE BACKWARDS DOWN A HILL. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042199October 2, 2003
SUSPENSION
WHILE DRIVING AT 55/60 MPH UNDER NORMAL DRIVING CONDITIONS AND UPON DEPRESSING OF BRAKE PEDAL TO SLOW DOWN VEHICLE SUDDENLY SWERVED AND FISHTAILED. THIS RESULTED IN LOSS OF CONTROL, AND VEHICLE CRASHED INTO THE MEDIUM. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042025October 1, 2003
SUSPENSION
WHILE TOWING A 18 FOOT TRAILER AT 60 MPH DRIVER HAD A HARD TIME CONTROLLING THE VEHICLE WHEN OTHER VEHICLES WERE PASSING ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040912September 29, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 2003 GMC ENVOY HAS A DEFECTIVE FUEL TANK. ACCORDING TO THE DEALER THE TANK HAS A SMALL CRACK IN THE VAPOR RECOVERY LINE. DEALER AND GMC CLAIMS THAT IT IS NOT A HAZZARD BUT THERE IS A VERY STRONG GASOLINE ODER WHEN THE VEHICLE IS STARTED OR STOPED AND IT CONTINUES FOR SOME TIME UNTIL THE ENGINE IS WARM. DEALER CLAIMS THE TANK IS BEING REDESIGNED GMC WILL NOT CONFIRM OR DENY. WHAT I KNOW IS THE PART HAS AN EXPECTED BUT NOT DEFINET 4 TO 6 WEEK DELIVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039455September 24, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY HUSBAND AND I PURCHASED A 2030 ENVOY SLT IN MAY 2003. THE 4 WHEEL SERVICE LIGHT HAS COME ON TWICE. THE FIRST TIME, IT WAS REPAIRED. THE 2ND TIME IT CAME ON, WE WERE TOLD WE HAVE NO 4 WHEEL DRIVE. WE HAVE BEEN IN CONTACT WITH GMC CUSTOMER SERVICE DEPT (1-866-996-9463, OUR REPRESENTATIVE IS BRANDY JOHNSON AND OUR REF $ IS 1-127444813). THE RESOLUTION; WE NEED TO WAIT UNTIL THE SERVICE 4 WHEEL DRIVE LIGHT COMES ON AGAIN SO WE CAN TAKE IT INTO THE DEALER (IF THEY ARE OPEN) SO A "CODE" CAN BE READ. I FEEL WITH WINTER COMING, THIS ISSUE HAS NOW TURNED INTO A SAFETY ISSUE AS WE WILL USE THIS VEHICLE DAILY TO TAKE OUR SON TO DAYCARE AND GO TO WORK. I WOULD APPRECIATE ANY INPUT YOU COULD ASSIST ME WITH AS I STRONGLY FEEL THIS VEHICLE SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037571September 9, 2003
VEHICLE SPEED CONTROL
2003 GMC ENVOY HIGH ENGINE IDLE WHEN SLOWING TO STOP ENGINE WILL NOT RETURN TO IDLE UNTIL ALMOST AT A STOP. WHEN SLOWING IF YOU DO NOT TOUCH THE BRAKE PEDAL THE CAR WILL CONTINUE ON A FLAT ROAD AT 30TO 35 MPH.GM ANSWER TO THIS POINT IS THAT THEY ALL DO IT. I SEE THIS AS A SAFETY CONCERN AND ON SLIPERY ROAD CCOULD CAUSE THE VEHICLE TO SKID NOT TO MENTION UNUSUAL BRAKE WEAR AND FUEL CONSUMPTION. THAKS SAM MCNEIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038343September 5, 2003
STRUCTURE:BODY:DOOR
RIGHT REAR DOOR OPENED WITHOUT WARNING AT THE GAS STATION WHILE PULLING OUT, CAUSING CONSUMER'S DAUGHTER TO FALL OUT OF THE TRUCK AND BREAKING HER RIGHT HAND. SHE WAS TRANSPORTED TO THE HOSPITAL THE DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10038226September 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033085August 19, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE PARKED IN MY GARAGE W/ ENGINE OFF. I CAME AROUND THE CORNER & HEARD WATER RUNNING. MY GMC 2003 ENVOY'S FRONT WINDSHIELD WIPERS WERE SPRAYING SPONTANEOUSLY & WIPERS WERE RUNNING. ENGINE WAS MAKING A LOUD SCREECHING NOISE. BACKED VEHICLE OUT OF GARGAGE & PULLED OUT FUSE. SPRAY STOPPED, BUT WIPERS STILL PROCEEDED TO GO. ENGINE COULD HAVE CAUGHT ON FIRE! DEALER REPLACED WIPER MOTOR STATING IT HAD BEEN FLOODED W/ WATER. PREVIOUSLY TO THIS EVENT, THE FRONT WIPERS WOULD GO OFF & ON EVEN WHILE SWITCH WAS IN THE OFF POSITION. ALSO, BACK WIPERS STOPPED WORKING & HAD BACK WIPER MOTOR REPLACED TOO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032568August 11, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SEAT-BELT WOULD LOCK-UP IN THE FULLY RETRACTED POSITION. DRIVER IS UNABLE TO PULL THE SEAT-BELT FROM THE "LOCKED" POSITION. MUST WAIT A FEW SECONDS/MINUTES BEFORE SEAT-BELT WILL RELEASE ITSELF SO THAT THE DRIVER CAN PUT IT ON. THE DEALERSHIP I PURCHASED IT AT (WAGNER-BUICK GMC IN BELLEVILLE, IL) REPLACED THE SEAT-BELT AT 5XXX MILES AND NOW THEY'VE PUT IN A SECOND ONE AT 82XX MILES TODAY (8/11/03). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030833August 5, 2003
SEAT BELTS:REAR/OTHER
WE PURCHASED A BRAND NEW 2003 GMC ENVOY WITH A THIRD ROW OF SEATS. IN THE MANUAL IT INDICATES THAT THERE ARE SEAT BELT ADJUSTERS ON THE BACK OF THE SEATS TO SHORTEN THE HEIGHT AT WHICH THE SEATBELT COMES ACROSS THE PASSENGER. THESE ADJUSTERS ARE NOT INCLUDED IN OUR CAR. WE NOTICED THIS ISSUE WHEN A CHILD SAT IN THE BACK SEAT (ONE OF THE REASONS FOR PURCHASING A 7 PASSENGER VEHICLE) AND THE SEATBELT CAME ACROSS THEIR FACE. WE BROUGHT THE CAR TO A DEALER ONLY TO BE TOLD THAT WE WERE CORRECT THE ADJUSTERS WERE NOT INSTALLED (A MANUFACTURER'S DEFAULT), BUT THAT THERE WAS NOTHING THAT COULD BE DONE TO INSTALL THEM AT THIS POINT. WE NOW HAVE A BRAND NEW CAR THAT WE CANNOT USE FOR THE PURPOSE FOR WHICH IT WAS PURCHASED. THE CAR IS COMPLETELY COVERED UNDER WARRANTY AND WE STRONGLY CONSIDER THIS A SAFETY ISSUE. I KNOW OF A COUPLE OF OTHER OWNERS THAT HAVE THE SAME PROBLEM. IF I CHILD (OR EVEN AN ADULT) WERE TO SIT IN THOSE SEATS WITHOUT ADJUSTING THE HEIGHT OF THE SEAT BELT IT COULD BE VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024769July 24, 2003
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SEAT BELT LOCKED, WOULD NOT ENGAGE AND THE SEAT BELT LIGHT ILLUMINATED ON THE DASH. THIS WAS AN INTERMITTENT PROBLEM. THE SEAT BELT WAS REPLACED ON JULY 1, 2003. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027218July 14, 2003
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE CONSUMER WAS TRYING TO CHANGE A FLAT TIRE IN THE REAR OF THE VEHICLE AND NOTICED THAT JACK HANDLE IS TOO SHORT, CAUSING THE CONSUMERS BODY TO BE ALMOST UNDER THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026736July 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
PROBLEMS WITH BRAKES ON THE 2003 ENVOY. *MR THE CONSUMER APPLIED THE BRAKES BUT THEY DID NOT RESPOND. THE CONSUMER WAS ABLE TO AVOID AN ACCIDENT AND PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. WHEN THE VEHICLE WAS RESTARTED THE BRAKE DID NOT HOLD AND THE VEHICLE HIT A CAR IN FRONT OF HIS. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY DETERMINED THAT THE PROBLEM WAS IN THE CONTROL MODULE BUT IT COULD NOT BE REPROGRAMMED. THE TECHNICIAN WENT ON TO SAY THAT THE EXTENDED STOPPING DISTANCE WAS A DESIGN OF THE VEHICLE AND THAT THEY OPERATED WITHIN THE PARAMETERS OF THE MANUFACTURERS SPECIFICATIONS. *SCC *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026494July 2, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE INSTRUMENT PANEL SPEEDOMETER LIGHT CAME ON AND OFF WITHOUT PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026433July 2, 2003
VISIBILITY:GLASS, SIDE/REAR
CONSUMER STATED THAT REAR WINDOW SHATTERED WHEN TRYING TO OPEN IT. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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