GMC Envoy Complaints (2006)

603 consumer complaints on file.

#11072787February 13, 2018
EXTERIOR LIGHTING
THE CAR WAS ON A RECALL BACK IN 2016. LETTER TOLD ME TO WAIT BECAUSE THE PART WAS BEING MADE AND WHEN IT BECAME AVAILABLE I WOULD BE NOTIFIED TO TAKE IT TO A GMC DEALER TO HAVE IT INSTALLED FREE OF CHARGE. THE HEADLIGHTS WOULD AND DASH LIGHTS WOULD DIM, GET BRIGHT OR GO OFF COMPLETELY JUST PRIOR TO THE PART BECOMING AVAILABLE. I TOOK IT IN ON JAN 12, 2017 TO HAVE THE RECALLED PART REPLACED. ON DEC 16, 2017 I HAD IT BACK TO THE DEALER FOR THE SAME PROBLEM. THEY SAID THEY WOULD HAVE TO DO A DIAGNOSTIC ($90.00). I CALLED GMC IN JAN 2018 AND TALKED WITH A SERVICE REPRESENATIVE AND HE REFUSED TO HELP ME IN ANY WAY. TOLD ME MY CAR IS 12 YEARS OLD (71,807 MILES ON IT CURRENTLY) AND I WAS ON MY OWN. EVEN ME EXPLAINING TO HIM THAT THE HEADLIGHTS ARE DOING THE SAME PROBLEM BEFORE THE HDM MODULE WAS REPLACED ON THE RECALL. THAT WENT IN ONE EAR AND OUT THE OTHER. HE BASICALLY TOLD ME TO HAVE A GOOD REST OF THE DAY. I CONTINUE TO HAVE THE PROBLEM AND DO NOT DRIVE THE CAR AT NIGHT, SO I AM STRANDED IN DOING EVENING GATHERINGS OR FESTIVITIES WITH FAMILY OR FRIENDS. IT WOULDN'T BE UNUSUAL FOR THE PART THEY REPLACED TO BECOME FAULTY SINCE THEY JUST HAD IT MADE FOR THE RECALL. THOUGH HE REALLY DIDN'T SEEM TO CARE ABOUT MY ISSUE AT ALL. THE VEHICLE IS IN MOTION AND HEADLIGHTS ARE ON WHEN THE PROBLEM HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067043February 5, 2018
SUSPENSION, WHEELS, EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE WITH NEW TIRES ON IT. EXCESSIVE TIRE WEAR WAS STARTING ON THE DRIVERS SIDE TIRE BEFORE THE YEAR MARK OF ME PURCHASING IT. THERE WAS NO RECALLS OPEN ON THAT TIME THAT WE COULD FIND. I HAVE HAD TO REPLACE THE FOG LIGHTS ON SEVERAL OCCASIONS. IT HAD ELECTRICAL SHORT THAT NO ONE SEEMED TO FIND AND THERE WAS NO WAY TO LOCATE WITHOUT EXPENSIVE DIAGNOSTIC TIME. WHEN I WENT TO THE DEALER ABOUT RECALLS THEY INFORMED ME THE ONLY OPEN WAS A WINDOW SWITCH. AFTER A FRONT END ACCIDENT AT 30 MPH THE TIRE BLEW OUT ON THE DRIVERS SIDE ON IMPACT. I WAS INFORMED IN MY ESTIMATE THAT THERE WAS A OPEN RECALL WHICH COULD LEAD TO INCORRECT RIM SELECTION / TIRES FOR THE CAR CAUSING AIR LEAKAGE AND POSSIBLE ACCIDENT. IF I HAD KNOWN THIS BEFORE HAND MAYBE THIS COULD HAVE BEEN PREVENTED!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061230January 8, 2018
FUEL/PROPULSION SYSTEM
INVESTIGATION # DP10001: THE PETITIONER ALLEGES THAT THE FUEL TANK LEVEL SENSOR IS DEFECTIVE AND COULD RESULT IN A SUBJECT VEHICLE RUNNING OUT OF FUEL, STALL, AND BEING REAR ENDED BY ANOTHER VEHICLE. ODI WILL EVALUATE THE PETITION FOR A GRANT OR DENY DECISION. GM WILL FIX TILL 2016 MY 2006 ENVOY HAS ONLY 75,000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052944December 7, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED PER THE RECALL IN MAY OF 2016. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048558November 27, 2017
VISIBILITY/WIPER, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR SWITCH FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE VEHICLE WAS TAKEN TO CITY BUICK GMC (43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101 AT (347) 670-4210) AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONTAL DRIVER'S SIDE DOOR SWITCH WAS INOPERABLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045406November 12, 2017
UNKNOWN OR OTHER
HEAT NOT BLOWING HOT LIKE PASSENDER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035701October 23, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WOULD START, IT WOULD CUT OFF IMMEDIATELY. THE VEHICLE WAS TAKEN TO BETTEN BAKER CHEVROLET BUICK GMC (14120 NORTHLAND DR, BIG RAPIDS, MI 49307 (231) 629-4340) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL FAILURE WAS FOUND, BUT THE DEALER DID NOT KNOW THE EXACT CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032735October 10, 2017
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT OPERATING CORRECTLY. WHILE NAVIGATING AND IN MOTION, LOW-BEAM HEADLAMPS FAIL TO ILLUMINATE. THIS ISSUE SELF-CORRECTS WITHOUT ANY INTERVENTION. THE PERIOD FOR SELF-CORRECTION SEEMS TO BE RANDOM. HIGH-BEAMS HEADLAMPS, MARKER LAMPS, TURN SIGNSALS OR FOG LAMPS ARE NOT AFFECTED. THIS HAPPENS AT ALL SPEEDS REGARDLESS OF HIGHWAY OR STREET NAVIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032053October 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031683October 4, 2017
FUEL/PROPULSION SYSTEM
GAS LIGHT STAYS ON CONSTANTLY EVEN AFTER FILLING CAR UP. DAUGHTER WAS PUT IN DANGER BECAUSE WHEN FIRST STARTED COULDNT TELL HOW MUCH FUEL WAS IN TANK AND RAN OUT OF GAS WHILE DRIVING FROM WORK ON BUSY CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021659September 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY HUSBAND AND I WERE TRAVELING WHEN THE VEHICLE SHUT OFF WITH NO WARNING AT ALL AND ALL THE DASH BOARD LIGHTS CAME ON. THE VEHICLE WOULD NOT RESTART BUT WOULD TURN. THIS HAPPENED SATURDAY 9/2/17 ON A COUNTRY HIGHWAY OUT IN NOWHERE . WE CALLED A TOW TRUCK. THANK GOD FOR CELLPHONES. ON 11/12/2016 HUB BEARINGS REPLACED. 11/15/16 MODULE AND CONNECTOR REPLACED AND FUEL LEVEL SENSORS AND RING REPLACED. THREE YEARS AGO A/C WENT OUT. REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020894August 31, 2017
FUEL SYSTEM, GASOLINE
AT EVERY FILLUP WE CAN SMELL GAS LIKE THERE IS A FUEL LEAK. I HAD A SHOP DO A FOG TEST AND THEY CONFIRMED A LEAK "SOMEWHERE FROM THE TOP OF THE TANK". THE TANK WOULD NEED TO BE DROPPED TO VISUALLY INSPECT AT A COST OF $400-$500 JUST FOR THE DROPPING OF THE TANK. THEN THERE WOULD BE ADDED COSTS TO REPAIR WHATEVER IS CAUSING THE LEAK AND SMELL OF GAS. AFTER HEARING THAT I CAME HOME TO START MY SEARCHING FOR RECALLS & SAFETY NOTICES TO FIND THAT GM HAD A NOTICE ISSUED AS WELL AS THE NHTSA, BUT IT SEEMS THEY CUT THE YEAR OFF AT 2004 & 120,000 MILES. ACCORDING TO THE THREAD BELOW, IT APPEARS THIS WAS EXTENDED TO VEHICLE UNDER 150,000 MILES WHICH WE ARE WELL UNDER, BUT WE DON'T HAVE A 2002-2004 MODEL. THREAD - HTTP://FORUMS.TRAILVOY.COM/SHOWTHREAD.PHP?T=22530 VIN - [XXX] A VIN SEARCH FOR THIS ENVOY DIDN'T BRING UP THE FUEL LEAK ISSUES, BUT WE CAN SMELL GAS & CONFIRMED A LEAK EXISTS ON THE TOP OF THE TANK SOMEWHERE. WAS THIS PROBLEM EVER REPORTED FOR NEWER MODELS YET? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018995August 22, 2017
EXTERIOR LIGHTING
LAST NIGHT I NOTICED AT A STOP LIGHT THAT I DID NOT HAVE LOW BEAM HEADLIGHTS ON. VERY DISCONCERTING. AFTER I MADE MY TURN TO EXIT THE BUSY STREET, THE HEADLIGHTS DID COME BACK ON. AFTER RESEARCHING THE ISSUE, IT IS A KNOWN ISSUE WITH GM. IN FACT, MANY CARS WERE SELECTIVELY RECALLED ON THIS ISSUE. MINE WAS NOT. GRANTED, MY CAR IS 11 YEARS OLD WITH 157,000 MILES, I STILL BELIEVE GM AT SOME POINT SHOULD HAVE WARNED ME OF THIS SERIOUS AND DANGEROUS ISSUE. IT APPEARS I CAN EASILY FIX IT MYSELF WITH A $27 "MODULE" FROM AUTOZONE. NO ISSUES ON THE REPAIR AND PART. I JUST THINK HIGHLY IRRESPONSIBLE OF GM TO NOT NOTIFY ME OF THE POTENTIAL ISSUE. SHAME ON GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014253August 10, 2017
ENGINE, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE VEHICLE SHOWS THAT THE FUEL TANK IS ON EMPTY SHORTLY AFTER BEING FILLED UP. ALSO THE ENGINE WILL DIE AT RANDOMS TIMES DRIVING DOWN THE ROAD. ALSO THE HEAD LAMPS FAIL AT RANDOM TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013610August 8, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING DOWN THE HIGHWAY AND OR WHILE COMING TO A STOP THE ENGINE JUST SHUTS ITSELF OFF WITHOUT WARNING. EVERYTHING IN THE INSIDE STAYS ON, BUT YOU HAVE TO PUT THE VEHICLE IN PARK AND RE CRANK. THIS IS AN EXTREME SAFETY HAZARD AND NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993405June 6, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS STOPPED WORKING. THE CONTACT STATED THAT FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST FOUR YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS RECOGNIZED IN THE VEHICLE, AND THAT THE VEHICLE COULD BE REPAIRED AS LONG AS THE VEHICLE WAS WITHIN THE MILEAGE RANGE AND DATE THAT THE MANUFACTURER REQUIRED TO BE ELIGIBLE FOR THE REPAIR. PARKWAY BUICK GMC WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE COVERAGE PRESENTED BY THE MANUFACTURER. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984758May 10, 2017
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE MASTER CONTROL MODULE ON THE DRIVER SIDE WINDOW DID NOT WORK. THE CONTACT STATED THAT THE CONTROL MODULE WAS REPAIRED PER AN UNKNOWN RECALL IN 2014. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE ORIGINAL MODULE THAT WAS REPLACED PER THE RECALL NEVER FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER CONFIRMED THAT THE CONTROL MODULE WAS REPLACED PER A RECALL IN 2014. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984398May 8, 2017
EXTERIOR LIGHTING
TAKATA RECALL LOSS OF LOW BEAMS. HEADLIGHTS WILL NOT GO OFF. LOSS OF LOW BEAMS HAPPENED WHILE DRIVING ON THE HIGHWAY. HEADLIGHTS STAYED ON WHILE PARKED WITH THE ENGINE SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983824May 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I AM SO SICK OF MY 06 GMC ENVOY XL. I TRULY GIVE UP. I HAD THE STABILITRAK AND REDUCED ENGINE LIGHT COME ON MY CAR FOR FIVE MONTHS. I HAVE REPLACED THE STEERING WHEEL SENSOR, THE THROTTLE BODY, AND HAD THE RELEARN THE IDLE THING DONE, TO NO AVAIL. THIS MAKES MY FOURTH TIME GOING TO THE DEALER, BECAUSE I THOUGHT THEY COULD FIX IT. I HAVE ALWAYS BOUGHT GM. IF GOD BLESSES ME WITH ANOTHER OPPORTUNITY TO BUY A CAR, IT WILL NOT BE A GM. IT THROWS MY CAR OFF. I'VE HAD TO PULL OVER AND START THE CAR OVER A THOUSAND TIMES. I'VE SEEN MANY FORUMS ONLINE ABOUT THIS PROBLEM, BUT THERE IS NO RECALL? I'VE EVEN CALLED GM. I STILL HAD TO PAY MONEY. RESETTING THE COMPUTER HAS DONE ABSOLUTELY NOTHING. JUST WANTED TO RANT, BECAUSE BESIDES GIVING ME SOME OF MY MONEY BACK (TO THE TUNE OF A GRAND), WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983700May 5, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE THE CONTACT WAS SEATED IN THE VEHICLE, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND HE WAS UNABLE TO EXIT THE VEHICLE. ALSO, THE WINDOWS AND DOOR LOCK SWITCHES BECAME INOPERABLE. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, AND THE VEHICLE BEGAN TO WORK AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY); HOWEVER, THE FAILURE STATED IN THE RECALL SUMMARY RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY MOSTLY IN INCLEMENT WEATHER. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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