GMC Envoy Complaints (2005)

624 consumer complaints on file.

#10215726January 22, 2008
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEATS, EXTERIOR LIGHTING:HEADLIGHTS
I PURCHASED A 2005 GMC ENVOY IN SEPTEMBER 2005. IN THE PAST YEAR (SINCE JANUARY 2007, AT LEAST), I HAVE EXPERIENCED SEVERAL PROBLEMS WITH MY VEHICLE. THE FIRST PROBLEM IS WITH THE HEADLIGHTS. EVERYTIME I HAVE DRIVEN THE VEHICLE THE HEADLIGHTS APPEAR TO DIM/FLICKER AND THEN RETURN TO NORMAL. THIS HAS RESULTED IN ONCOMING VEHICLES TURNING THEIR BRIGHT LIGHTS ON ME THINKING MY BRIGHTS ARE ON WHEN IN REALITY MY HEADLIGHTS ARE DIMMING AND THEN RETURNING TO NORMAL. THE SECOND PROBLEM CONCERNS THE PASSENGER SIDE AIRBAG. ANYTIME A CERTAIN WEIGHT LIMIT IS MET OR EXCEEDED THE AIRBAG SENSOR IS SUPPOSED TO SWITCH TO ON, BUT THERE HAVE BEEN SEVERAL OCCASIONS WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT AND THE AIRBAG SENSOR HASN'T RECOGNIZED IT. THIRD PROBLEM, DRIVER SIDE POWER SEAT FAILURE. THERE HAVE BEEN SEVERAL INSTANCES WHEN I HAVE TRIED TO MOVE THE DRIVER SEAT FORWARD, BUT NOTHING HAPPENED. THE MOTOR SOUNDED LIKE IT WAS GRINDING AND WANTED TO MOVE, BUT THE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE MOST EXTREME PROBLEM TO DATE HAS BEEN WITH THE VEHICLE COMPLETELY SHUTTING OFF WITHOUT WARNING WHILE IN THE MIDDLE OF DRIVING AND THEN NOT STARTING OR EVEN TURNING OVER AT ALL. EVERY SINGLE DAY FOR, AT LEAST, THE LAST MONTH WHEN I GO TO START THE VEHICLE IT FAILS TO START AND IT TAKES A MINIMUM OF 1 HOUR TO GET IT STARTED. ONE INSTANCE IN PARTICULAR WHEN THE VEHICLE SHUT OFF WITHOUT WARNING WAS WHILE MY WIFE AND I WERE ON THE FREEWAY. WITHOUT WARNING THE VEHICLE SHUT DOWN AND WE WERE FORCED TO PULL ONTO THE SHOULDER. WE SAT THERE FOR ALMOST AN HOUR IN TEMPERATURES OF 13 DEGREES TRYING TO GET THE VEHICLE RESTARTED. THERE HAVE BEEN COUNTLESS COMPLAINTS AND REPORTS OF OTHER ENVOY OWNERS EXPERIENCING THESE SAME PROBLEMS. SOME DEALERS HAVE ACTUALLY SAID THAT THESE FAILURES/PROBLEMS ARE NORMAL!!!! WHAT!?!?! ARE YOU FREAKING KIDDING ME?! SINCE WHEN IS IT CONSIDERED "NORMAL" WHEN SO MANY ENVOYS ARE DISPLAYING THESE SAME PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215599January 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER MALFUNCTIONS SHOWING VARIOUS SPEEDS. THE NEEDLE GETS STUCK FOR A MOMENT WHILE THE CAR SPEEDS UP. THE NEEDLE WILL ALSO STAY AT ONE SPEED WHILE THE CAR SLOWS DOWN, THUS GIVING NO TRUE READING OF SPEED AT ANY GIVEN MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212871December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212365December 19, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT AND RIGHT REAR DOOR LOCKS WILL NOT REMAIN LATCHED, WHETHER LOCKED OR UNLOCKED. THESE LATCHES WERE REPLACED IN JULY 2006 AND THE REPLACEMENT LOCKS ARE NOW DEFECTIVE AS WELL. VAN DEVERE DEALERSHIP IN AKRON, OHIO CHARGED $100.15 TO DETERMINE LOCKS WILL NOT WORK; ADVISED ME TO CALL GM CUSTOMER SERVICE. CALLED GM CUSTOMER SERVICE 866-790-5600 X 32380 COMPLAINT FILE 71-585106455; ROBERT JOHNSON STATED THAT THE SERVICE MANAGER OF THE REPAIRING DEALER IN JULY 2006, PREMIER IN RITTMAN, OHIO WOULD NOT REPLACE LOCKS BECAUSE PARTS BEYOND 12 MONTH WARRANTY. I EXPLAINED THAT THIS WAS A SAFETY ISSUE, AND EXPLAINED THE DANGER OF DEFECTIVE LOCKS; ROBERT JOHNSON STATED THERE WAS NOTHING ELSE HE WOULD DO. ASIDE FROM THE POOR QUALITY, LOCKS ARE CRUCIAL TO VEHICLE SAFETY, AND LOCKS ON A 2005 VEHICLE SHOULD NOT FAIL IN 2006 AND 2007. MOREOVER, I AM APPALLED THAT GM WOULD NOT INSIST THAT THESE BE REPLACED IMMEDIATELY AT COMPANY EXPENSE, CONSIDERING THE SAFETY RISK AND EMBARRASSING LACK OF QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10211553December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS FROZEN @ 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208457November 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, MECHANIC CAN NOT FIND WHAT THE CAUSE IS FROM, GMAC SENT A TECHNICAL SERVICE BULLETIN TO THE MECHANIC THAT STATES THIS PROBLEM HAS BEEN SEEN WITH THESE VEHICLES, NO GUARANTEE IT WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208366November 7, 2007
ELECTRICAL SYSTEM
2005 GMC ENVOY DOORS AND WINDOWS FAILED TO OPEN. CONSUMER STATES THAT THE DOORS AND WINDOWS FAILED TO OPEN. HE ALSO STATES THAT THE VEHICLE WOULD NOT START WHEN HIS WIFE TRIED TO START IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208155November 7, 2007
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RIGHT AFTER THE WARRANTY RAN OUT ON MY 05 GMC ENVOY THE GAS GAUGE STARTED BEEPING WHEN YOU WOULD FILL UP THE TANK. THEN IT STARTED TO NOT READ FULL WHEN IT WAS FILLED. NOW IT NEVER READS FULL AND WHEN THE TANK IS HALF EMPTY THE LIGHT WILL COME ON. IT WILL ALWAYS BEEP WHEN I FIRST START IT. THIS UNIT SHOULD NOT HAVE WENT OUT AFTER 36,000 MILES. THIS IS A FAULTY UNIT AND I BELIEVE THE MANUFACTURER SHOULD REPLACE IT. IF I WAS TO REPLACE IT MYSELF IT WOULD COST ME OVER $500.00 . TERRIBLE PRODUCT TERRIBLE PRODUCT THAT SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204849October 4, 2007
EXTERIOR LIGHTING:HEADLIGHTS
AT VARIOUS TIME, ESPECIALLY WHEN DEPRESSING THE BRAKE PEDAL, THE HEADLIGHTS AND INTERIOR LIGHTS DIM. GM KNOWS ABOUT THE PROBLEM - TSBS 05-08-42-001 AND 06-06-03-004 BUT DOES NOT HAVE A FIX. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR UPDATED 10/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204147September 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 GMC ENVOY CONTINUES TO HAVE THE SAME PROBLEM OVER AND OVER. I'M TAKING IT IN AGAIN TODAY FOR THE 4TH TIME. IT LOSES POWER GOING UP HILLS. IT'S LIKE THE ENGINE IS STALLING, AND IT HAS ACTUALLY CUT OFF ON ME. THE FIRST 2 TIMES THEY COULD FIND NOTHING WRONG. SO IT DIDN'T GET FIXED. THE 3RD TIME THE CHECK ENGINE LIGHT FINALLY CAME ON. THEY SAID IT WAS THE OXYGEN SENSOR, AND CARBON BUILD UP ON THE FUEL SOLENOID. ONCE AGAIN THE CHECK ENGINE LIGHT IS ON. THIS TIME I HAD ONSTAR DO A DIAGNOSTIC TEST. I WAS INFORMED THAT THERE IS A POWER TRAIN SYSTEM MALFUNCTION. WHICH IS THE PART OF THE ENGINE SYSTEM THAT PROVIDES POWER TO MOVE THE VEHICLE. OBVIOUSLY THIS HAS BEEN THE PROBLEM ALL ALONG THAT THE DEALERSHIP CAN NOT SEEM TO FIX. OF COURSE THE GAS MILEAGE IS TERRIBLE DUE TO THIS SITUATION, AND WITH GAS PRICES THE WAY THEY ARE IT'S KILLING ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203958September 24, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE LOW FUEL INDICATOR ILLUMINATED WHEN THE GAS TANK WAS FULL. THE MECHANIC STATED THAT THE FLOAT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203265September 17, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE ENGINE MADE A LOUD KNOCKING NOISE WHEN DRIVING. WHILE DRIVING UPHILL, THE VEHICLE DRAMATICALLY DECELERATES AS IF THE ENGINE WAS STALLING. THE ENGINE AND OIL LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SHE TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE, BUT THE OIL LIGHT REMAINED ILLUMINATED. SHE TOOK THE VEHICLE TO A LOCAL DEALER FOUR TIMES AND THEY REPROGRAMMED THE P.C. ANOTHER DEALER STATED THAT THE ENGINE DRAGS WHEN TRAVELING UPHILL, WHICH WAS PROBABLY DUE TO THE CLUTCH FANS. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM DOES NOT WORK. AFTER ALL FOUR REPAIRS WERE PERFORMED, HER VEHICLE CONTINUES TO EXPERIENCE THE SAME FAILURES. SHE CONTACTED THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE BECAUSE THE EXTENDED WARRANTY EXPIRED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,809 AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198983August 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:MECHANICAL
REPORTED EARLIER GAS ODOMETER BROKE WHEN FUELING VEHICLE ON 2 SEPERATE OCCASSIONS, FIRST TIME FIXED, THEN AGAIN WHILE FUELING GAS, IT BROKE. FAILED TO MENTION MY PROBLEMS WITH THE SPEEDODOMETER. IT WAS FLUCTUATING ALL THE WAY UP, THEN ALL THE WAY DOWN IRRATICALLY BEFORE IT DROPPED DOWN TO THE MIDDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197097July 21, 2007
ELECTRICAL SYSTEM
2005 GMC ENVOY - SINCE PURCHASE, THE HEADLIGHTS WILL DIM WHEN DRIVING AT NIGHT; SEEMS TO HAPPEN AFTER FIRST STARTING THE VEHICLE. THE BATTERY GAUGE WILL DROP DOWN TO UNDER 11 VOLTS WHEN THIS OCCURS. THE DEALER HAS TIGHTENED THE GROUND CONNECTIONS AND REPLACED THE ALTERNATOR TWICE; AFTER RETURNING THE VEHICLE TO THE DEALER A THIRD TIME, I WAS TOLD THAT THIS IS "NORMAL". THE VEHICLE IS NOW OUT OF WARRANTY WITH 50K MILES AND THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191857May 28, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
1) IN BOTH INSTANCES WHILE PUMPING FUEL. 2) GAS GAUGE BEGAN TO MOVE ERRATICALLY WHILE DRIVING. 3) FIRST TIME THE FUEL LEVEL SENSOR WAS REPLACED BY DEALER, THE SECOND INSTANCE WE WERE ADVISED TO USE FUEL ADDITIVE AND HIGHER GRADE OF GAS, NO DIFFERENCE HAS BEEN DETECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190883May 16, 2007
ELECTRICAL SYSTEM
SINCE I PURCHASED MY VEHICLE IN AUGUST OF 2005, I HAVE EXPERIENCED DASHBOARD LIGHTS AND HEADLIGHTS DIMMING AT INTERMITTENT TIMES. I REPORTED THIS TO THE DEALER ,WHERE I PURCHASED MY VEHICLE AT VARIOUS TIMES. EACH TIME IT WAS SERVICED, I AM TOLD THAT THEY WERE UNABLE TO LOCATE ANY PROBLEMS WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189365May 1, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING THE VEHICLE APPROXIMATELY 30 MPH THE HIGH BEAMS BEGAN TO BLINK WHEN THE CONTACT REMOVED THE FOOT FROM THE ACCELERATOR PEDAL. THE CONTACT WAS DRIVING BEHIND A POLICE OFFICER, AND WHEN ATTEMPTING TO DECELERATE, THE HIGH BEAMS STARTED BLINKING. THE OFFICER STOPPED HIM AND STATED THAT IT WAS A SAFETY PROBLEM. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR, BUT WAS UNABLE TO PERFORM REPAIRS. AFTER THE VEHICLE LEFT THE SHOP THE FAILURE OCCURRED AT 50 MPH. THE MECHANIC PERFORMED A DIAGNOSTIC, AND FOUND NO FAILURES. THE GMC TECHNICAL SUPPORT REPRESENTATIVE STATED THAT THEY WERE AWARE OF THE FAILURE, BUT DID NOT KNOW HOW TO PERFORM THE REPAIRS. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 1,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187889April 15, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
VEHICLE HAS INTERMITTENT THROTTLE PROBLEM THAT CAUSES THE THROTTLE TO SURGE AND THE HEADLIGHTS TO GO DIM TO BRIGHT AND DASH LIGHTS TO GO DIM TO BRIGHT. THIS CONDITION HAPPENS INTERMITTENTLY, AND THE DEALERSHIP STATES THERE IS NO PROBLEM. THIS CONDITION IS MOST DANGEROUS WHEN DRIVING IN CONFINED SPACES SUCH AS PARKING LOTS. I HAVE TAKEN THIS PROBLEM TO THE SELLING DEALERSHIP FOUR TIMES SINCE JULY 2006 AND CONTINUE TO BE TOLD THERE WAS NO PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185070March 14, 2007
ELECTRICAL SYSTEM
THERE ARE 3 CONSISTENT PROBLEMS WITH MY 05 ENVOY. MY LIGHTS FLICKER AND BATTERY GAUGE GOES DOWN SUDDENLY THIS HAPPENS ABOUT ONCE A MONTH. UPON EXITING MY TRUCK I ALWAYS GET A HUGE SHOCK!! THE KNOBS ON THE SIDES OF MY FRONT SEATS KEEP COMING OFF, I HAVE HAD ONE REPLACED BEFORE NOW THEY ARE BOTH OFF AND MISSING, THEY MUST HAVE FELL OUT THE DOOR ONE DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184835March 12, 2007
VEHICLE SPEED CONTROL
TL*- THE CONTACT OWNS A 2005 GMC ENVOY. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE ON 3/10/07 THE ENGINE SHUT OFF. THE VEHICLE ACCELERATED AND DECELERATED ON ITS OWN. ON SEVERAL OCCASIONS THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THAT THE COMPUTER WAS UPGRADED. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 28,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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