GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10150053February 12, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2003 GENERAL MOTORS GMC ENVOY XL DID NOT PROVIDE SUFFICIENT BRAKING WHEN BRAKES WERE STRONGLY APPLIED IN A LOW SPEED (10-15 MPH) SUDDEN STOP RESULTING IN A MINOR FRONT END COLLISION WITH THE BACK OF ANOTHER VEHICLE THAT CAME TO AN ABRUPT STOP. EVEN THOUGH THE BRAKE PEDAL WAS STRONGLY APPLIED, THE VEHICLE TOOK MORE DISTANCE TO STOP THEN EXPECTED. VEHICLE WAS TAKEN TO DEALERSHIP FOR INSPECTION, BUT DEALERSHIP DID NOT ACKNOWLEDGE FINDING ANY PROBLEM. THIS VEHICLE DOES NOT HAVE ADEQUATE STOPPING POWER IN EMERGENCY SITUATIONS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148526January 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OVERHEATING EVIDENT WHEN TRAVELING FOR LONG DISTANCES; WITH REPEATED CHECKING STARTING WITH THE DEALER, THEY WERE UNABLE TO CONFIRM DIAGNOSIS OF PROBLEM WHICH REPEATEDLY GOT WORSE AND AFTER CHECKING WITH A REPUTABLE REPAIR SHOP PROBLEM HAS TO DO WITH GASKET PROBLEM AND CYLINDER HEAD WARPING .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148445January 24, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE SPEEDOMETER STOPPED WORKING WITHOUT WARNING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDS TO BE REPLACED. UPON DRIVING OUT OF TOWN FOR A FEW HOURS THE SPEEDOMETER READ 120 MPH IN PARK. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL GMC DEALERSHIP AND SERVICE DEPARTMENT. THEY DETERMINED IT WAS THE CLUSTER THAT NEEDED TO BE REPLACED, AND THAT IT WOULD BE 6-8 WEEKS UNTIL THE PART WOULD BE AVAILABLE BECAUSE IT WAS ON BACK ORDER DUE TO THE HIGH VOLUME OF ENVOYS AND YUKONS THAT CLUSTERS NEEDED TO BE REPLACED. THE CONTACT FELT THAT IF A NUMBER OF GMC VEHICLES HAD FAULTY CLUSTERS THEN PERHAPS IT SHOULD BE RECALLED FOR AT LEAST FOR SUB STANDARD REASONS, IF NOT FOR SAFETY REASONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147914January 17, 2006
ELECTRICAL SYSTEM
OCTOBER-03 TO MARCH-04, BETWEEN 800 AND 3000 MILEAGE: SEVERAL DUAL AUTOMATIC CLIMATE CONTROL SYSTEM PROBLEMS. TEMPERATURE WOULD RUN BERSERK (VERY HOT IN COLD WEATHER WHEN SET AT 55F, NO AC IN HOT WEATHER). THE RADIO WOULD LOOSE ITS PRESET STATIONS. DEALER COULD NOT IDENTIFY PROBLEM (NO CODE WAS SET) AND TOLD ME TO RETURN WHEN CONDITION REPEATS WITHOUT TURNING OFF THE ENGINE. HE FINALLY FOUND A CODE INDICATION COMMUNICATION INTERRUPTION AND LOW BATTERY VOLTAGE. NO ACTION WAS TAKEN. THE PROBLEM RESURFACED TEMPORARILY AGAIN IN SUMMER OF 2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147917January 17, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
1) SEQUENCE OF EVENTS - NOTHING HAPPENS WHEN WE TRY TO START. -BATTERY VOLTAGE OK, AUTO-HEADLIGHTS ON, BRIGHT - INSTRUMENT PANEL COMPLETELY DEAD -2 HOURS LATER, INSTRUMENT ON THE MILES PER HOUR INSTRUMENT IS GOING WILD, BACK AND FORTH FINALLY SETS AT ZERO, NOW ENGINE WILL START. CHECK ENGINE LIGHT IS ON FOR THE FIRST TIME - RADIO LOOSES PRESET STATION MEMORY 2) IT STARTED ABOUT A WEEK; WE HAD PROBLEMS STARTING THE WARM ENGINE. 3) AUTOMATIC CLIMATE CONTROL IS WORKING SORT OF, SOMETIME NOT 4) THE CHECK OIL CAME ON, AT THAT TIME THERE WAS PLENTY 5) THE BACKUP MIRROR OPTION IS ALWAYS LOOSING THE INPUT 6) TRANSMISSION PROBLEM LIGHT WAS ON FOR A DAY SOME TIME AGO WHILE DRIVING IN SB AND IN 2 WD, CALLED YOUR SERVICE AND WAS TOLD TO IGNORE THE DEALER REPLACED THE IGNITION SWITCH, A SUPERFICIAL FIX AS IT TURNED OUT LATER WHEN THE IGNITION SWITCH WAS REPLACED AGAIN. THE CAUSE OF THE PROBLEM WAS NOT IDENTIFIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147921January 17, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
THE VEHICLE WAS IN SERVICE 3 TIMES WITHIN 14 DAYS, GM SAYS THE PROBLEM WAS THE IGNITION SWITCH, I SAY THE SOURCE OF THE PROBLEM HAS NOT BEEN FIXED. ENGINE STALLED 6 TIMES IN MOVING TRAFFIC, THE "ABS" WARNING LIGHT IS ON, SOME TIME THE "CHECK ENGINE SOON" LIGHT COMES ON. DEALER REPLACES THROTTLE BODY INJECTION ASSEMBLY. NEXT DAY THE VEHICLE STALLS AGAIN WITH SAME SYMPTOMS. DEALER REPLACED IGNITION SWITCH AGAIN. !4 HOURS LATER ENGINE STALLS IN MOVING TRAFFIC. DEALER INSTALLS EVENT RECORDING DEVICE, ENGINE STALLS AND IDENTIFIED LOW IGNITION VOLTAGE (6.7 VS 13.6 VDC). SOURCE OF PROBLEM COULD NOT BE IDENTIFIED, DEALER SAYS VEHICLE IS SAFE TO DRIVE. WE FILED A LEMON LAW CLAIM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147662January 12, 2006
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
DT: THE CONTACT STATED WHILE DRIVING, THE REDUCE POWER ENGINE AND OIL PRESSURE LOW, CHECK ENGINE IGHTS ILLUMINATED. THE VEHICLE STOPPED, ALTHOUGH, THE ENGINEWAS STILL RUNNING. THE DEALERSHIP WAS UNABLE TO DIAGNOSE A PROBLEM, BUT REPLACED THE TANK GASKET, GAS PEDAL, AND COMPUTER CHIP. THIS CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147670January 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 GMC ENVOY XL 6 CYLINDER. I PURCHASED THIS VEHICLE NEW. ALWAYS SERVICED AND ONLY HIGHWAY MILES. MY TRANSMISSION GETS STUCK INTO 2ND AND 3RD GEAR. IT COSTS ME $2300 TO REPAIR THIS ISSUE. NO SUPPORT FROM DEALER OR GMC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146849January 4, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR LATCH DOES NOT RELEASE 100% OF THE TIME, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM OUTSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146038December 25, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I WAS MAKING A SLOW LEFT HAND TURN FROM A STOP SIGN AND MY 2003 GMC ENVOY DRIVE TRAIN HAD LOCKED UP CAUSING THE VEHICLE TO COME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN THIS OCCURRED I NOTICED THE LIGHTS FLASHING FOR THE 4WD AND 4LO SWITCH EVEN THOUGH THE SWITCH HAD NOT BEEN TOUCHED. THE VEHICLE CORRECTED ITSELF AND 15 SEC LATER AS I WAS MAKING A LEFT TURN INTO MY DRIVEWAY THE VEHICLE DRIVE TRAIN LOCKED UP ONCE AGAIN. TO REMEDY THIS I PUT THE CAR IN PARK AND THERE WAS A LOUD CLUNK AND THE LIGHTS WENT OUT AND OPERATION WENT BACK TO NORMAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147514December 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER COMPLAINT REGARDING SCRATCHES ON GLASS AND ROTORS CORRODED. *TS THE MIRRORS CONTINUOUSLY LOST THEIR MEMORY POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145530December 17, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2003 GMC ENVOY XL. I HAVE TO CONSTANTLY REPLACE HEAD LAMP BULBS AS THEY CONTINUOUSLY BURN OUT. I ALSO HAVE A PROBLEM WITH THE TURN SIGNAL. IF I HAVE THE HEAT ON, THE SIGNAL WON'T BLINK - JUST LIGHTS UP. I AM USING TODAY'S DATE ALTHOUGH THIS HAS BEEN GOING ON SINCE LATE NOVEMBER. I ALSO HAD THE PROBLEM WITH THE BACK DOORS AND HAD TO REPLACE THE LATCH ON ONE OF THE DOORS IN SEPTEMBER AND I CAN FEEL IT GOING ON THE OTHER DOOR AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144744December 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS DROPPED OPEN WITHOUT REASON OR CAUSE DURING HIGHWAY OPERATION. FIRST WINDOW WAS REPAIRED UNDER WARRANTY, SECOND FAILURE OCCURRED OUTSIDE OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143807November 28, 2005
FUEL SYSTEM, GASOLINE:STORAGE
WE HAVE A 2003 GMC ENVOY XL. OUR CHECK ENGINE SOON LIGHT CAME ON. WE BROUGHT IT INTO SERVICE TWICE AND EACH TIME WE LEFT THEY SAID FIXED, BUT SOON THEREAFTER THE WARNING LIGHT CAME ON. WE WERE TOLD THEY REPLACED THE GAS CAP. WE NOTICE THAT WHEN WE GO TO FILL WITH GAS THERE IS NO WHOOSING SOUND WHEN WE REMOVE THE GAS CAP, AND IT IS VERY DIFFICULT TO FILL WITH GAS. THE PUMP KEEPS CLICKING OFF LIKE IT IS FULL. SOME TIMES IT TAKE 20 MINUTES TO FUEL THE AUTO. WE ALWAYS SMELL THE ODOR OF GASOLINE. IF WE DRIVE AND STOP SOMEWHERE, WHEN WE GET OUT YOU CAN SMELL THE GASOLINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143698November 26, 2005
UNKNOWN OR OTHER, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I HAD A FLAT TIRE AND WENT TO USE THE GMC PROVIDED JACK AND SPARE TIRE. THE JACK WAS HELD IN BY A LARGE RUBBER BAND THAT BROKE AS SOON AS I STARTED TO REMOVE IT. WHEN I WENT TO LOWER THE SPARE TIRE DOWN I HEARD A "CRUNCH" COME FROM THE GEAR END OF THE SPARE TIRE PULLEY. THE SPARE TIRE PULLEY, WHICH WAS MADE OF PLASTIC, BROKE INTO PIECES AND WOULDN'T ALLOW THE TIRE TO BE LOWERED ANYMORE OR RAISED. GMC SHOULD BE ASHAMED OF THEMSELVES FOR PROVIDING SUCH A LOUSY SYSTEM ON SOMETHING THAT IS OBVIOUSLY USED IN AN EMERGENCY SITUATION. NICE WAY TO SAVE A FEW DOLLARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142959November 17, 2005
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
CAR: GMC ENVOY 2003 WHEN DRIVING ON A HIGHWAY CHECK ENGINE LIGHT CAME ON. "REDUCED POWER" LIGHT CAME ON TOO. ENGINE RPMS DROPPED DOWN TO 1100. BARELY AVOIDED CRASH. *JB MADE IT TO THE PARKING LOT. RESTARTED ENGINE FEW TIMES SAME PROBLEM. EXECUTED "CLEAR CHANGE OIL LIGHT" PROCEDURE FEW TIMES. IT CLEARED "CHECK ENGINE" LIGHT AND EVERYTHING IS NORMAL NOW. THE VEHICLE IS EQUIPPED WITH "CHANGE OIL" TIMER AND LIGHT. IT APPEARS THAT WHEN TIMER EXPIRED THE COMPUTER RATHER THAN TURNING "CHANGE OIL" LIGHT ON ENABLES "CHECK ENGINE" LIGHT AND DRASTICALLY REDUCES ENGINE POWER. WHEN IT HAPPENS ON A HIGHWAY IT CAN EASILY LEAD TO A CRASH. I PLAN TO TAKE THE VEHICLE TO A DEALERSHIP IN TWO DAYS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142546November 13, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM THE OWNER OF A 2003 GMC ENVOY SLT, 2WD, AND I HAVE HAD MY VEHICLE INTO THE DEALERSHIP THREE TIMES FOR A PROBLEM WHICH I CONSIDER AN EXTREME SAFETY HAZARD. MY VEHICLE HAS NOW FAILED FOR A 4TH TIME AND THE DEALER REFUSES TO ADMIT THAT THEY CANNOT FIX THE PROBLEM. MY VEHICLE LOSES POWER AS I AM ACCELERATING ON TO HIGHWAYS AND I HAVE ALMOST BEEN HIT BY TRUCKS ON TWO SEPARATE OCCASIONS PULLING OUT ON TO A HIGHWAY AS I AM UNABLE TO GO OVER ABOUT 10 MPH AND HAVE TO PULL OFF THE ROADWAY. THE VEHICLE WAS IN FOR A THIRD TIME FOR THAT SAME PROBLEM BACK IN JANUARY. THE DEALER HAD IT FOR A WEEK AND PUT OVER 400 MILES ON MY VEHICLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM. THE SAME PROBLEM IS HAPPENING AGAIN, 6 TIMES IN 3 DAYS, AND THE SERVICE MANAGER WILL NOT ADMIT ITS THE SAME PROBLEM SINCE SO MUCH TIME HAS ELAPSED. AFTER I LOSE POWER, MY "REDUCED ENGINE POWER" AND MY "SERVICE ENGINE SOON" LIGHTS COME ON. I MUST PULL OVER AND TURN MY ENGINE COMPLETELY OFF AND THEN BACK ON AGAIN. THE "REDUCED ENGINE POWER" LIGHT GOES OUT BUT THE "SERVICE ENGINE SOON" LIGHT REMAINS ON. THE FIRST TWO TIMES THE DEALER HAD THE VEHICLE I DO NOT BELIEVE THEY REPLACED ANY PARTS AS THEY FELT IT WAS A COMPUTER PROBLEM. THE THIRD TIME THEY HAD THE VEHICLE THEY DID REPLACE SOME PART, BUT IT WAS NEVER FULLY EXPLAINED TO ME WHAT THEY REPLACED. SINCE THIS IS A SAFETY HAZARD TO ME AND MY FAMILY, I FEEL THAT THIS PROBLEM SHOULD BE REPORTED TO YOU IN CASE I AM INVOLVED IN AN ACCIDENT AND INJURIES DO OCCUR, I WANT IT ON RECORD THAT THIS PROBLEM IS OCCURRING WITH THIS VEHICLE. **PLEASE NOTE THAT THE INCIDENT DATE I HAVE ENTERED WAS THE LAST DATE IT HAS OCCURRED, I JUST STARTED KEEPING A LOG SINCE IT STARTED HAPPENING AGAIN** *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141331October 31, 2005
SEAT BELTS:REAR/OTHER
DT: THE CONTACT STATED WHEN HE TRIED TO PULL THE REAR CENTER SEAT BELT IT ONLY CAME OUT ABOUT THREE INCHES AND STOPPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED. THEY REPLACED THE ENTIRE SEAT BELT ASSEMBLY. HE NOTICED THE PROBLEM A COUPLE OF WEEKS AGO WHEN HE WAS TRYING TO MOVE A CHILD SAFETY SEAT OVER. GM STATED THE WARRANTY DID NOT COVER SEAT BELTS AND THERE WAS NO RECALL, BUT THEY MAY REIMBURSE HIM FOR THE SEAT BELT. *AK UPDATED 11/29/2005 - THE CONSUMER HAD NEVER USED THE CENTER SEAT BELT BEFORE. *NM UPDATED 11/29/2005 - THE CONSUMER STILL HAS THE OLD SEAT BELT IN HIS POSSESSION. THE PART NUMBER IS 88950971. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141178October 28, 2005
STRUCTURE:BODY, POWER TRAIN
ELECTRONIC PROBLEM WITH 4WD WAS SUPPOSEDLY CORRECTED IN 2004, TRANSFER CASE FOR 4WD WAS REPLACED IN APRIL 2005, AND 4WD FAILED AGAIN DURING FIRST DAY TRYING TO USE IT DURING ICY CONDITIONS AFTER IT WAS "REPAIRED" IN APRIL. HAD TO DRIVE ON DANGEROUS, SLICK ROADS WITHOUT 4WD FROM FAIRBANKS TO PALMER, AK. THIS IS A MAJOR SAFETY ISSUE IN ALASKA WHERE WINTER DRIVING CAN BE VERY HAZARDOUS WITHOUT 4WD. HAVE HAD IT INTO DEALER SEVERAL TIMES FOR LOUD SQUEAK UNDER VEHICLE WHEN MAKING TURNS OR GOING OVER BUMPS AT SLOW SPEEDS. NO CORRECTIVE ACTION BY DEALER. COULD NOT GET VEHICLE OUT OF "PARK". HAD TO HAVE IT TOWED TO DEALERSHIP. THEY DISCONNECTED SOMETHING AND TOLD ME TO BE CAREFUL BECAUSE WHATEVER THEY DID WOULD ALLOW THE VEHICLE TO BE PUT INTO "DRIVE" WITHOUT HAVING BRAKES ENGAGED! HAD TO DRIVE IT THIS WAY FOR SEVERAL WEEKS UNTIL THEY GOT REPLACEMENT PART. HAVE HAD OTHER PROBLEMS WITH CLIMATE CONTROL, WIND NOISE AROUND WINDOWS, AND MORE. NONE REPAIRED SATISFACTORILY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140653October 24, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
DT: THE CONTACT STATED THE JACK THAT THE VEHICLE IS EQUIPPED WITH IS INADEQUATE. THE JACK HAS TWO EXTENSION HANDLES, BUT THE EXTENSION HANDLES ARE NOT LONG ENOUGH TO BE TURNED WITHOUT GETTING UNDER THE VEHICLE. HAD A FLAT TIRE, AND WHEN THE CONTACT PUT THE JACK TOGETHER SHE REALIZED THE JACK HANDLES WERE NOT LONG ENOUGH. HER FATHER HAD TO CRAWL UNDERNEATH THE VEHICLE TO USE THE HANDLE. CALLED THE MANUFACTURER ABOUT THE JACK HANDLES ,AND THEY STATED THE JACK SHOULD BE EFFICIENT, AND IF A PERSON HAD TO GET UNDER THE VEHICLE, HE WOULD NOT BE HELD RESPONSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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