GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10193104June 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENVOY SPEEDOMETER REGISTERS 18 MPH IN THE PARKED POSITION. IT WILL NOT RETURN TO 0. I HAVE 45,000 MILES ON THE CLE AND IT HAS BEEN REGULARLY SERVICED BY THE SAME DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192643June 7, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I HAVE A 2003 GMC ENVOY WHICH DEVELOPED A PROBLEM WITH THE FAN CLUTCH GOING BAD WHICH AN EXTREMELY LARGE NUMBER OF PEOPLE WHO OWN THIS MODEL AND THE TRAILBRAZER HAD ALSO. THE DEALERSHIP SERVICE MANAGER TOLD ME THAT THEY WERE COMPLETELY BACKED UP FOR A FEW DAYS AND COULD NOT GET TO MY PROBLEM BUT WITHOUT EVEN CHECKING IT OUT, HE KNEW WHAT THE PROBLEM WAS AND SAID THEY HAVE HAD TO REPLACE MANY. I FEEL AS THOUGH THERE SHOULD BE A RECALL DUE TO THE HIGH VOLUME OF THIS PROBLEM. YOU CAN READ MANY HUNDREDS OF COMPLAINTS ABOUT THIS PARTICULAR PROBLEM AT THIS WEB SITE, HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_64655.HTML. THERE ARE NO TELLING HOW MANY MORE WOULD HAVE POSTED SUCH A COMPLAINT IF THEY HAD KNOWN OF THIS OR OTHER SITES TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192624June 6, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SMELLED FUEL FOR SEVERAL WEEKS. IT GRADUALLY GOT WORSE, FROM JUST SMELLING IT WHEN I WAS OUTSIDE THE VEHICLE TO SMELLING INSIDE. TOOK TO GM DEALERSHIP IN TOWN. THE DEALERSHIP REPLACED THE FUEL SENDING UNIT. IT HAD CORRODED TO THE POINT THAT WHEN FUEL WAS PUMPING IT PUMPED FUEL ONTO THE TOP OF THE TANK. $750.00 WAS THE BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191820May 27, 2007
FUEL SYSTEM, GASOLINE
I OWN A 2003 GMC ENVOY XL AND AT TIMES SMELL STRONG GAS FUMES WHILE DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190844May 15, 2007
SERVICE BRAKES, AIR:ANTILOCK, AIR BAGS:FRONTAL
WHILE TRAVELING AT OR LESS THAN 35 MPH, ON BRIGHT SUNNY DAY AND ON DRY PAVEMENT VEHICLE WOULD NOT STOP, BRAKE PEDAL WENT TO THE FLOOR. LET IT UP AND PRESSED IT TO THE FLOOR AGAIN WITHOUT SUCCESS. ON THIRD ATTEMPT JAMMED THE PEDAL TO THE FLOOR AND THE ENTIRE CAR LOCKED UP. THE STEERING WHEEL WOULDN'T TURN, AT LEAST ONE WHEEL LOCKED, HIT THE CAR THAT WAS STOPPED AT THE STOP LIGHT. EVEN AFTER STOPPING ONLY THE SERVICE ENGINE CHECK LIGHT AND THE STOP ENGINE LIGHT ILLUMINATED. THE BRAKE PEDAL REMAINED TO THE FLOOR , AND I COULDN'T NOT SHIFT INTO PARK UNTIL AFTER JAMMING ON THE PEDAL SEVERAL TIMES. 9000 IN DAMAGE TO THE VEHICLE, INCLUDING THE FRAME HAD TO BE PULLED, AND YET THE AIRBAG DID NOT DEPLOY. 4OOO MILES TO THE OTHER VEHICLE. NO INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190218May 8, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2003 GMC ENVOY XL, CHECK ENGINE LIGHT ON, SMELL OF FUEL, AND LEAK WHEN PARKED ON HILL. TOOK VEHICLE TO DEALER. IT WAS OUT OF WARRANTY, BUT REPLACED FUEL TANK, $979.11 REPAIR BILL. VEHICLE HAD 74,980 MILES ON IT AND HAD PROBLEMS FOR APPROXIMATELY 18,000 MILES BEFORE HAVING IT FIXED... DEALERSHIP SAID NOTHING ABOUT THE PROBLEM BEING POSSIBLY EPIDEMIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190220May 8, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER MOTOR STAYED ON WHEN VEHICLE WAS SHUT OFF. WOULD DRAIN BATTERY. DEALER REPLACED BLOWER CONTROL MODULE. $246.20 BILL OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187642April 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DASH INDICATOR LIGHTS COME ON AND STAY ON WHEN TEMPERATURES ARE COLD, MOSTLY AIR BAG, ABS, PARKING BRAKE LIGHT, ALL GAUGES DO NOT WORK EXCEPT SPEEDOMETER. THIS PROBLEM HAS NO TREND OTHER THAN WHEN IT IS COLD OUTSIDE, COULD BE COINCIDENTAL. AT TIMES THE CHECK ENGINE LIGHT WAS ON WITH OTHER LIGHTS. MY VEHICLE ONLY HAD 18,000 MILES ON IT WHEN THIS STARTED, BUT THE 3 YEAR WARRANTY WAS OVER. GMC WILL NOT TROUBLESHOOT THIS PROBLEM UNLESS I PAY THEM ALMOST $100 TO START, AND THEN A HOURLY FEE. AT TIMES, THESE CONDITIONS EXIST AND THEN LATER THE INSTRUMENTS START WORKING. DOES NOT SEEM TO CORRELATE TO VEHICLE TEMPERATURE. LIGHTS OFTEN STAY ON DURING ENTIRE TRIP AND GAUGES ARE ALL OFF. WHEN EVERYTHING SUDDENLY STARTS WORKING CORRECTLY IT DOES NOT APPEAR TO BE BECAUSE OF A BUMP OR WARMING OF THE VEHICLE. IN DECEMBER I TOOK VEHICLE TO GMC, AND THE SERVICE REPRESENTATIVE INDICATED PROBLEMS ON WORK ORDER. HE PUT CHECK BATTERY, OF COURSE NO TROUBLESHOOTING TOOK PLACE. SINCE THEN I HAVE CONTACTED SEVERAL GMC DEALERSHIPS, THEY ALL WANT RIDICULOUS FEES TO CHECK IT OUT. THIS VEHICLE HAS BEEN KEPT IN THE HEATED GARAGE AND BARELY DRIVEN UNTIL JANUARY 2007. I THINK THIS IS A SAFETY ISSUE BECAUSE I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE WIRING. WHEN THE GAUGES ARE OUT, IT IS NOT POSSIBLE TO SEE HOW MUCH GAS YOU HAVE OR IF OIL/WATER IS LOW. THERE IS NO WAY TO MONITOR THE FUNCTIONING OF THE VEHICLE, OR THE AIR BAGS OR THE BRAKE SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187245April 7, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER WAS NOT WORKING. TOOK 2003 GMC ENVOY TO DEALERSHIP 4 TIMES WHEN IT WAS UNDER WARRANTY AND TECHNICIAN SAID NOTHING WAS WRONG WITH SPEEDOMETER. HOWEVER, THE SPEEDOMETER STOPPED ON 50 MPH WHEN TRUCKWAS SITTING STILL, SOMETIMES HIGHER NUMBER. CALLED GMC REGARDING THE SPEEDOMETER, NO CALL BACK, AND THERE WAS NOTHING THEY COULD DO ABOUT. TRUCK IS CURRENT NOT UNDER WARRANTY. NOW HAVE TO PAY $800 OUT OF POCKET FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186434March 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE DURING HIGHWAY DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186283March 27, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I TOOK MY VEHICLE IN FOR SERVICE BECAUSE IT FAILED EMISSION TESTING AND THE REPAIR SHOP TOLD ME THAT THEY HAVE SEEN SEVERAL VEHICLES LIKE MINE WITH A SIMILAR PROBLEM. I FOUND THAT YOUR NHTSA ACTION NUMBER PE07014 IS THE PROBLEM THAT THE REPAIR SHOP FOUND. I UNDERSTAND THAT THE INVESTIGATION INTO THIS IS STILL OPEN. THE REPAIR SHOP TOLD ME TO CONTACT THE GMC DEALER BECAUSE THEY FELT THAT THE DEALER SHOULD STAND BEHIND THE PROBLEM AND IT IS A SAFETY ISSUE. WILL THIS BECOME A RECALL ISSUE AND WILL THE DEALER NEED TO REPLACE THE FUEL TANK AT THEIR EXPENSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186321March 27, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL PUMP MODULE (FUEL SENDING UNIT) CORRODES AND LEAKS FUEL. AND GIVE FAULTY READING AT THE GAS READING GAUGE. NOT ABLE TO CHECK IF TANK IS EMPTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185530March 19, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 GMC ENVOY XL FUEL LEAK, MY 2003 ENVOY XL DEVELOPED A SMELL OF GAS, BECAME STRONGER AS TIME WENT BY. THE VEHICLE WAS TAKEN TO A GMC DEALER, WHO FOUND THAT THE FUEL PUMP MODULE WAS LEAKING BECAUSE OF CORROSION. WE HAD TO HAVE THE FUEL PUMP MODULE REPLACED AT A COST OF $953.10. THE VEHICLE HAD 40,754 MILES ON IT, AND IS 4 YEARS OLD. THE OLD PART IS NOT AVALIABLE, THE DEALER KEPT IT (MIKE SMITH BUICK GMC TRANSIT ROAD LOCKPORT N.Y.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185814March 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION, FUEL SYSTEM, GASOLINE:DELIVERY, SEAT BELTS, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184275March 5, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AFTER HAVING SEVERAL PROBLEMS WITH MY 2003 GMC ENVOY XL SUCH AS BROKEN WINDOW, 4 WD BROKEN, AND MANY OTHER PROBLEMS I NOTICED A HUMMING NOISE. TOOK IT INTO THE DEALERSHIP TO BE SERVICED ALONG WITH A BAD SWITCH IN THE DRIVER'S SIDE DOOR PANEL AND WAS TOLD THE FRONT DIFFERENTIAL IS BAD. IT IS BEING FIXED NOW, BUT WAS TOLD BY SEVERAL OTHER MECHANICS THAT THIS SORT OF THING SHOULDN'T HAPPEN TO A NEW CAR AND GENERALLY THE DIFFERENTIAL SHOULD LAST THE LIFETIME OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183234February 22, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON 2/15/07 I WAS DRIVING TO WORK AT APPROXIMATELY 50MPH WHEN ALL OF A SUDDEN THE STEERING WENT OUT, BRAKES LOCKED UP, ALL GAUGES WENT ERRATIC BOUNCING FROM SIDE TO SIDE AND THE HEATER STARTED BLOWING COLD AIR UPON THIS HAPPENING I NEARLY WENT INTO A CREEK HOWEVER STRUGGLING DID MANAGE TO SAFELY GET THE VEHICLE OFF THE SIDE OF THE ROAD IN A DITCH. I HAD THE VEHICLE TOWED TO THE LOCAL DEALER WHEN UPON DIAGNOSIS THE SERVICE MANAGER INFORMED ME THAT THE IGNITION SWITCH HAD FAILED AND ALL OF THE ABOVE COMPONENTS WERE TIED INTO THE SWITCH. I AT MY OWN EXPENSE HAD THE IGNITION REPLACED AND THE RPM GAUGE STILL DOES NOT WORK. I CONTACTED GMC THE VERY DAY OF THE INCIDENT TO MAKE THEM AWARE OF THIS SAFETY ISSUE ONLY TO BE BOUNCED AROUND TO SEVERAL DIFFERENT OFFICES, NONE OF WHICH HAVE MADE THIS SAFETY ISSUE A TOP PRIORITY. I HAVE NOTATED EVERY CONVERSATION WITH EVERY PERSON THAT I HAVE SPOKEN TO AND WHAT WAS SAID. I DO NOT WANT TO HAVE TO TAKE THE LEGAL ROUTE, HOWEVER I AM PREPARED TO DO SO. WHEN IGNITION SWITCHES FAIL IT SHOULD NOT SHUT DOWN A VEHICLE IN THE MANNER THAT IT DOES. ALTHOUGH I WAS SUCCESSFUL AT NOT BEING INJURED OR INJURING ANYONE ELSE THAT WILL NOT ALWAYS BE THE CASE IN THIS TYPE OF FAILURE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182639February 15, 2007
EXTERIOR LIGHTING:TURN SIGNAL
I AM THE OWNER OF A 2003 GMC ENVOY. THERE IS CURRENTLY A RECALL ON SOME 2003 GMC ENVOYS REGARDING A TURN SIGNAL DEFECT NHTSA CAMPAIGN ID NUMBER 05V198000. WITH 286,478 POTENTIAL VEHICLES AFFECTED. I TOOK MY CAR IN AND IT IS NOT WITHIN THE VIN RANGE OF AFFECTED VEHICLES. ALTHOUGH MY VEHICLE DOSES INDEED HAVE THE INTERMITTENT INCORRECT TURN SIGNAL PROBLEM, GMC IS REFUSING TO HAVE IT FIXED BECAUSE OF MY VIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181349February 1, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK FAILED. HAD TO REPLACE AT A COST OF OVER $1000 ON 2003 GMC ENVOY. HAVE GAS TANK WHICH FAILED - WAS RETRIEVED FROM DEALER WHEN CAR WAS PICK UP IF NHTSA IS INTERESTED. SHOULD NOT HAVE TO REPLACE A GAS TANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180840January 26, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
A CRACKING HAS OCCURRED WHERE THE GASOLINE FILLER TUBE CONNECTS TO THE TANK. THAT CAUSED A VACUUM LEAK, WHICH CAUSED THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE. DEALERSHIP HAS DIAGNOSED, AND CONFIRMED CRACKING AND ADVISED GASOLINE LEAKING COULD OCCUR AND RECOMMENDS REPLACING TANK. 1.VACUUM LEAK RENDERS GASOLINE TANK EMISSIONS SYSTEM INEFFICIENT. 2. IF GASOLINE LEAK OCCURS, IT IS THEN A FIRE HAZARD. THE DEALERSHIP COMMUNICATED TO US, HE HAS SEEN SIMILAR FAILURES IN THAT VEHICLE MODEL (GMC ENVOY). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178752January 15, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GASOLINE ODOR OUTSIDE AND INSIDE VEHICLE. DEALER FOUND SEVERE CORROSION OF FUEL PUMP MODULE, REQUIRING REPLACEMENT. THEY STATED IT WAS A COMMON FAILURE AND HAD MANY PRIOR EXAMPLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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