GMC Canyon Complaints (2024)

207 consumer complaints on file.

#11772359October 20, 2026
SERVICE BRAKES
2024 GM Canyon bought brand new in December 2024, now has 24,700 miles and the front brake pads are down to 2% per the GMC dealership service department. Premature brake wear, and GM is refusing to pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766560September 23, 2026
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased my truck with 5 miles on the speedometer in Anchorage AK 4/7/2024. In May 2024, the engine idled rough and transmission shifted hard, I was told me it was normal, and I would have to wait 2 yrs to make a transmission appointment. In June 2024 approaching a green light, approximately 35 mph, the brakes locked, I had no control over the steering and it left a 5 foot skid mark. I had a painful neck and headaches. The shop said they couldn’t make it do it again. In August 2024 approaching a stoplight at 40 mph, the brakes locked, would not release, gas didn’t work, I had no control over steering this left 6-7 ft skid mark, The vehicle also had electrical issues the interior dash lights would go black, very bright, interior lights would flash, the radio would stop working. The manager took my truck home and said I should shut the forward collision and pedestrian warning system off. I was in communication with GM Customer care who informed me they could not help me. The dealership ran my truck into a cement post, causing $2000. Now sometimes the brakes randomly stop working, the throttle stuck open, and the trans is worse. It’s not safe to pull a trailer or take people with me. It’s out of warranty and dangerous. I drive on edge not knowing what’s next. It’s $8,200 to fix the transmission, the front radar camera needs replaced, and electrical fixed by a quality shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755424August 7, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle alerted driver that ECS and. Rake assist was needed and disabled abs and forward collision while lighting up multiple warning lights on dashboard. Lights eventually turned off leaving a check engine light on. Multiple codes pulled from system using obd2 reader. Communication bus B offline and U0074, U0151, U0447,U0452 all at same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727764March 29, 2026
SERVICE BRAKES
I first noticed the brakes squealing in August 2025 at 15,000 miles. The dealership said I needed to resurface the front rotors. I mistook this a coating and brake debris, but it was actually the rotors warping. By 21,000 the vehicle is pulsing heavily when stopping. I went back to the dealer and this time they told me all 4 rotors are warped. GM denied coverage of the pads and rotors. Normal driving, no collisions or towing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722976March 9, 2026
ENGINE
Coolant leak caused by known manufacture defect in upper hose assembly causes coolant to drain and engine to overheat. CEL only comes on when coolant is almost gone. GMC refuses to cover the known issue after 36k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722659March 7, 2026
ENGINE
Coolant Leaking at 22K miles, smell of coolant, check engine light on and off 2X's. Coolant evidence on driveway and in engine cabin. Known condition for GM Model. No parts available for replacement. No recall for issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722277March 5, 2026
UNKNOWN OR OTHER
Radiator Hose began to leak coolant. Faulty radiator hose. This could have caused engine failure and potentially caused an accident or may have put others at risk for hazards. No warning other strange sound. Inspected by authorized dealers service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721052February 27, 2026
ENGINE
Upper radiator hose connection to radiator is faulty causing leak of coolant. Yes it is available for inspection upon request. Truck began to run cooling fan at full speed in the middle of winter with no warnings of high heat or low coolant. After two weeks, check engine light finally cut on to indicate low coolant flow. Coolant reservoir was subsequently checked and found to be completely empty. It is apparent this reservoir had been extremely low / empty for at least two weeks with no warnings. Without proper warning and leaking coolant, truck could have overheated. Should this had happened in dead of summer, truck could have very well overheated with no warning. The problem was investigated and confirmed by dealer as leaking coolant at the connection of the upper radiator hose to the radiator. Was quoted $983 to replace the hose. No warning lights appeared until issue had been ongoing for over two weeks. A quick search of "GMC Canyon Upper Radiator Hose" will reveal many identical occurrences of this issue. This is a safety hazard / design flaw that GM is not acknowledging and is putting the burden on the vehicle owners for their own issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718011February 14, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
On 2 occasions the battery was drained and a tow truck had to jump the battery. On one occasion after the battery was jump started it took several hours before the brakes were able to be used and the car driven safely. Had to drive very slowly (under 50 mph) per note that appeared on dashboard. After nearly an hour of waiting Engine light stayed on and dealership ran diagnostic and found nothing wrong with the battery nor anything else. Have to start and run engine everyday to keep battery from dying. If not started in 24 to 36 hours, battery will die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713383January 26, 2026
SERVICE BRAKES
Upon starting the vehicle, I got multiple warning lights. The most important was brake failure. I had no brake function. I took it to the dealer and they replaced the brake module after 3 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711886January 19, 2026
ENGINE
Upper radiator hose attachment is leaking due to faulty rubber gasket. This comes up across GMC Canyon groups on Facebook 10 times a day. It is happening to ALL of them mainly pre 2025 on 3rd gens. Part is on back order at all GMC dealers due to so much volume of issue. Happening as early as 10k-20k miles on brand new trucks causing over heating issues due to coolant leaking out. Hopefully a recall for the part is done before engines start blowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711833January 19, 2026
ENGINE
There are widespread reports of the O ring seals on the radiator and heater hoses failing and causing coolant leaks. These leaks are significant enough to render the vehicle inoperable and with no cabin heating or cooling. This could lead to life-threatening situations in adverse weather conditions. It could also create dangerous roadside failure situation in heavy traffic, particularly on interstate highways. Dealers are aware of the issue and are currently repairing vehicles under warranty. However some dealers are telling owners that the cooling system is not part of the engine and drivetrain, and therefor is not covered under the original factory warranty if the vehicle has exceeded the initial bumper to bumper warranty limits. Dealers are also telling owners that parts are on backorder due to high demand, and that repair wait times could take weeks. The vehicle is unsafe to operate with a known coolant leak. Video of leak (another owner) here. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710979January 14, 2026
POWER TRAIN, ENGINE
Truck began idling very rough. Went straight to the dealership. They shut the truck off and it would not restart. No CEL or messages on the dash. Tear down reveled a failed exhaust valve in cylinder #4. Truck has 10,000 miles. A replacement engine has been ordered under warranty. Luckily, we happened to only be a few miles from a dealership when the failure happened. There was no warning, no prior symptoms what so ever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709841January 9, 2026
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2024 GMC Canyon equipped with Goodyear Tires, Tire Line: Wrangler Territory, Tire Size: 265/65/R18, DOT number: 1M6C8JT1R. The contact stated that while her husband was driving at an undisclosed speed, the TPMS indicated a low tire pressure. The driver pulled over and noticed that the passenger’s side rear tire was low. The vehicle was taken to a tire shop, and it was determined that the tire damaged and the lock was missing. The mechanic located a pair of pliers between the rim and tire. The tire was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The tire and vehicle failure mileages were unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707894December 30, 2025
ENGINE
Upper radiator hose leaks where it connects to radiator. 40k miles and my truck has no coolant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706486December 22, 2025
UNKNOWN OR OTHER
I am reporting a driver distraction safety issue involving the infotainment system in my 2024 GMC Canyon. The vehicle displays a mandatory “Focus your attention on driving” warning every time the vehicle is started, requiring user acknowledgment. When using the built-in Google Maps navigation without subscribing to GM’s paid Connected Services plan (while tethering to a personal cellphone hotspot instead), the system displays a modal warning stating that a connected services subscription is required. This warning appears whenever cellular connectivity is briefly interrupted, even for a few seconds (such as when driving through a known cellular dead spot). The warning overlays the navigation screen and requires the driver to manually press a “Dismiss” button to continue, even while the vehicle is in motion, requiring the driver to take their eyes off the road to focus on pressing the dismiss button. This behavior creates a safety contradiction: The system warns drivers to focus on driving, then forces manual interaction with the touchscreen during active driving. The interruption is triggered by transient network conditions, not driver action. The behavior does not occur if the driver pays for GM’s subscription service, indicating it is a business-rule enforcement rather than a technical or safety requirement. The repeated appearance of this warning during normal driving conditions constitutes an unnecessary and avoidable distraction. It diverts attention from the road and navigation, increasing risk rather than reducing it. I believe this design violates established human-factors safety principles by introducing nonessential driver interaction during vehicle operation and should be reviewed as a potential safety defect related to driver distraction. We just got home from a trip to West Texas and had to press the dismiss button no less than 100 times while driving through areas with marginal/intermittent cell service. It's a huge driver distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698266November 7, 2025
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
I've noticed an issue since I picked up my vehicle from its last service where the RPMs stay around 1,000 when I let off the gas and should be coasting. The vehicle will continue to accelerate at 11 to 13 mph, and I really have to mash the brake pedal to stop. There is an update notice that popped up starting yesterday, but it will not install. Looks like the update is for the issue I am having. The update was supposed to be installed already per the service bulletin. Update number is N242452130
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693569October 15, 2025
ENGINE
The contact owns a 2024 GMC Canyon. The contact stated that while driving at various speeds, the steering wheel was rattling abnormally. The check engine warning light was briefly illuminated. The vehicle was taken to a local dealer, where the vehicle was test-driven; however, the failure was not identified. The failure reoccurred, and the vehicle was taken back to the same local dealer, where it was diagnosed as needing a rear intermediate steering shaft, and a retest was performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer, where the vehicle remained under investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 4,491.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693216October 13, 2025
ENGINE
2024 GMC Canyon Elevation trim 4x4 with 31,000 miles on it always had maintenance every 5k interval. I noticed an upper radiator hose leak significant enough to require a decent amount of coolant and decided to take it in to GMC to get it repaired. Mind you this repair is almost $1,000 to get repaired with the hose itself only costing $148. It's disappointing to have such a new truck and have these kinds of problems and upon research there seems to be several others with the same problem relating to an O ring in the upper radiator hose. Considering the truck is routinely serviced more frequently than required I see this as an issue for someone to run out of coolant and possibly be stranded on the side of the road if gone unnoticed and needs to be properly addressed asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690532September 30, 2025
SERVICE BRAKES
16,000 miles driven and my replace brake sensor light came on the dashboard. I took it in to get looked at and was told the Front Drivers Side has 1 brake pad showing a life of 5 while my other pads all showed a life of 9/10. I was told that most likely something stuck inside the brake pad itself causing it to wear unevenly but I don't drive anything but highway and paved roads. I looked around other forums and multiple others are complaining of the same issue. I contacted GM and they told me brakes are a wear item. The dealer told me they aren't sure how it happened, but this isn't right to be replacing brakes on a brand new vehicle I've only driven for 10 months. Multiple others are saying the same thing in GM/Colorado forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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