GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10324778April 9, 2010
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
POWER AND POWER STEERING FAILURE- WHEN IT RAINS OR I DRIVE THROUGH PUDDLES OF WATER THE CAR LOOSES POWER AND SLOWS. ALSO WHEN I AM DRIVING THE POWER STEERING STOPS WORKING AND THERE IS A LOUD SQUEALING NOISE. I HAD THE DEALER LOOK AT MY ACADIA AND THEY SAID THEY COULD READJUST THE BELT GUARD. THIS DID NOT WORK AND THEY SAID JUST BE CAUTIOUS WHILE DRIVING. ALSO THE CRUISE CONTROL DOESN'T COAST AND THE SPEED INCREASES AS YOU GO DOWN HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323469April 2, 2010
STEERING
I WISH TO INFORM YOU OF A CRITICAL STEERING DEFECT IN THE 2008 GMC ACADIA. AT 42,000 MILES I NOTICES A DECLINE IN POWER STEERING FLUID. WHEN QUESTIONED GMC INFORM ME THAT IS WAS LOW DUE TO AIR POCKETS IN THE FLUID SYSTEM RELEASING OVER TIME THUS CAUSING VOLUME LOSS. AT 50,000 ALL THE POWER STEERING FLUID RAN OUT ON MY DRIVEWAY. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY IT COULD HAVE RESULTED IN STEERING LOSS AND POTENTIAL HARM TO MYSELF , PASSENGERS, OR OTHER VEHICLES ON THE ROADWAY. WHEN NOTIFY GMC REQUESTED ME TO KEEP DRIVING THE VEHICLE OVER A WEEKEND (EVEN THOUGH IT PURGE ITSELF OF FLUID AS FAST AS IT WAS REFILLED) AND BRING IT IN FOR REPAIR ON MONDAY. GMC OF COURSE CHARGED ME $420 FOR THE SAID REPAIR. WHEN CONTACTED AGAIN (FOLLOWING THE REPAIR) GMC DISMISSED THE PROBLEM AND OFFERED ME AN OIL CHANGE FOR MY TROUBLES. THEY DID NOT TAKE THE PROBLEM SERIOUSLY NOR INTIMATED THAT THEY WOULD EVEN LOOK INTO THE CAUSE. NORMALLY I WOULD HAVE CONCLUDED "BAD PRODUCT" / "BAD CUSTOMER SERVICE" AND BE APPRECIATIVE THAT I DID NOT LOSE MY LIFE. THEN I SAW TOYOTA BEING GRILLED ON CAPITAL HILL AND SIMPLY COULD NOT UNDERSTAND WHY GMC WHO HAS A CRITICAL STEERING PROBLEM DID NOT HAVE TO STEP UP TO PROTECTING ITS CONSUMERS. WHY NO RECALL NOTICE, WHY ARE THEY ALLOW TO MINIMIZE/HIDE COMPLAINTS, WHERE IS CONGRESS CALLING THEM TO THE HILL? IF IN FACT TOYOTA IS BEING CALL TO TASK THEN IT IS TIME FOR US CONSUMER TO BE PROTECTED FROM OUR OWN INTRA-COUNTRY PROVIDERS. PLEASE LOOK INTO GMC STEERING PROBLEMS BEFORE SOMEONE DIES. DO NOT ALLOW GMC TO PLAY A NUMBERS GAME ON PEOPLES LIFE'S BEFORE YOU FINALLY ACT. THANK YOU FOR YOUR TIME. KENNETH M. GRAHAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323398April 1, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON MARCH 20, 2010 WHILE DRIVING AT APPROXIMATELY 40 MPH IN SNOWY CONDITIONS WITH ROCKS AND DEBRIS ON THE ROAD, HE HEARD A LOUD CLANKING NOISE UNDER THE VEHICLE. THE NOISE WAS FOLLOWED BY THE CHECK ENGINE LIGHT WHICH ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT ATTEMPTED TO ACCELERATE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE POLICE RESPONDED BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A ROCK UNDER THE VEHICLE CUT THE HARNESS WIRE SINCE IT WAS UNPROTECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306931February 6, 2010
SEAT BELTS
WHEN USING A HIGH BACK BOOSTER SEAT IN CAPTAIN CHAIRS, THE SEAT BELT CLASP IS NOT EASILY ACCESSIBLE AND THREATENS THE SAFETY OF THE CHILD IN AN EMERGENCY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298165January 4, 2010
ENGINE AND ENGINE COOLING
SPONTANEOUS CAR FIRE STARTED INSIDE ENGINE COMPARTMENT OF 2008 GMC ACADIA CAUSING TOTAL LOSS TO VEHICLE. PARKED NEXT TO 2009 GMC SIERRA AND CAUSED THIS TRUCK TO CATCH FIRE AND CAUSING TOTAL LOSS TO VEHICLE. BOTH PARKED NEXT TO HOME AND CAUSED FIRE DAMAGE TO GARAGE. 2 DAYS PRIOR CAR WOULDN'T START IN DRIVEWAY, GMC DETERMINED IT TO BE FROM GAS TANK BEING LOW. 1/4 TANK NOTED TO BE IN CAR AT THE TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296774December 23, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CAR'S AIR CONDITION PUMP, FILTERS, AND HOSES THEY HAD MAJOR CONTAMINANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296204December 17, 2009
STEERING
POWER STEERING FAILS ON MY 2008 GMC ACADIA. 12/9/09- POWER STEERING FAILS AS I GET OFF THE HIGHWAY IN GREENWICH, CT. ALMOST CRASH. 12/10/09 - DROP CAR AT LOCAL SERVICE STATION SINCE MY THOUGHT IS THAT IT JUST NEED STEERING FLUID. 12/10/09- SERVICE STATION MANAGER CALLS AND TELLS ME POWER STEERING PUMP SHOT, AND RACK AND PINION LEAKING. 12/10/09- CAR TOWED TO MINCHIN GMC IN STAMFORD CT. THEY PROVIDE RENTAL CAR FROM ENTERPRISE. 12/10/09- CALL LATE AFTERNOON LOOKING FOR AN UPDATE. TOLD 'TECH IS LOOKING AT IT NOW.' I ASK FOR A CALL BACK. NO CALL 12/12/09- CALL DEALER. LEAVE DETAILED MESSAGE. ASK FOR A CALL BACK. NO CALL. 12/14/09- CALL DEALER. SPEAK TO SERVICE. I AM TOLD TECH IS LOOKING AT IT. WHICH I THOUGHT WAS DONE. ASK FOR A CALL BACK. NO CALL. 12/15/09 CALL DEALER. SPEAK TO SERVICE. AM TOLD WAITING FOR A PART. ASK FOR A CALL BACK ON PART AVAILABILITY. NO CALL BACK. LEFT ANOTHER MESSAGE WITH MAIN V- MAIL, DETAILING HOW NO ONE HAS CALLED ME BACK. NO CALL BACK. 12/16/09- CALL DEALER. SPEAK TO SERVICE. TOLD TECH IS OUT TO LUNCH BUT THE PART THAT HAS TO COME FROM CALIFORNIA OR CANADA. FINALLY THEY CALL BACK. I AM TOLD THAT THE PART THAT I NEED IS ON 'NATIONAL BACK ORDER'. ASKED FOR A CALL BACK FOR A BETTER IDEA WHEN THE PART WILL BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295719December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN 2008 GMC ACADIA. ON TWO OCCASIONS THE WEEKEND OF NOV 28, 2009 ONCE WHEN I WAS DRIVING, SEPARATELY WHEN WIFE DRIVING, AFTER THE CAR WAS PUT IN PARK AND THE IGNITION TURNED OFF, KEY REMOVED, THE CAR ROLLED BACKWARDS SEVERAL FEET UNTIL THE BRAKE WAS APPLIED. TOOK THE CAR TO DEALER SERVICE WHO COULD NOT REPLICATE AND EXPRESSED DISBELIEF THERE WAS AN ISSUE. SURFED WEB AND FOUND NHTSA RECALL ID# 09V073000 ON 2009 ACADIA. THE RECALL IS EXACTLY WHAT'S HAPPENING WITH MY 2008 ACADIA. JUST CALLED GM 866# AND THEY DENIED THAT THE 2009 ACADIA RECALL EXISTED. PLEASE HELP AND GET GM TO RECALL THE 2008 ACADIA'S WITH SAME ISSUE AS 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290840November 3, 2009
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE MIDDLE BENCH (60/40 SPLIT) HAD AN ISSUE WHERE THE 60 PART WOULD CONSTANTLY "POP" UP TOWARDS THE DRIVER SEAT. THE ISSUE WAS NOTICED EVERY-TIME SOMEONE SAT IN THE VEHICLE. A 164-LB MAN WAS SITTING IN THE SEAT AND WAS LIFTED WHILE THE VEHICLE WAS IN MOTION. SHE HAD TO SIT HER CHILD SEAT ON THE 40 PART TO AVOID INJURY OF HER CHILD. SHE TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS A TOTAL OF SEVEN TIMES. THE DEALERSHIP COULD NEVER FIND ANYTHING WRONG WITH THE VEHICLE THAT WOULD INDICATE A CAUSE FOR THE FAILURE. THE MANUFACTURER TOLD HER TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH SHE HAD AN APPOINTMENT SET FOR 11/06/09. THE CURRENT MILEAGE WAS APPROXIMATELY 29,000. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 11/17/09 *BF UPDATED 11/1/8/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289067October 20, 2009
SEATS
I PURCHASED A NEW 2008 GMC ACADIA IN SEPT. OF 2007 AND I HAVE HAD SEVERAL PROBLEMS WITH IS SENSE BUYING. THE BIGGEST PROBLEM IS MY SECOND ROW OF SEATING IT HAS A 60/40 SPLIT AND THE 60 PORTION POPS UP ALL THE TIME EVEN WHEN AN ADULT IS SITTING ON IT. I HAVE TAKEN TO TWO DIFFERENT GMC DEALERSHIPS 7 TIMES AND NO ONE CAN FIND ANYTHING WRONG. I EVEN CONTACTED GM'S MAIN OFFICE AND THEY SAID THEY CAN NOT DO ANYTHING UNTIL THE SERVICE DEPT. FINDS A PROBLEM. THEIR ONLY SUGGESTION WAS TO TAKE IT TO A THIRD DEALER AND SEE IF THEY CAN FIND WHAT'S WRONG. I FEEL THAT IS A VERY UNFAIR TO ME BECAUSE THAT JUST MEANS I HAVE TO DRIVE FURTHER TO FIND A DEALER AND WASTE MORE TIME ON SOMETHING THAT SHOULD HAVE BEEN FIXED A YEAR AND A HALF AGO. I HAVE 3 KIDS AND THEY CAN NOT EVEN SIT ON THAT SEAT BECAUSE YOU NEVER KNOW WHEN ITS GOING TO CATAPULT THEM UP AND INTO THE BACK OF THE DRIVERS SEAT. WE CAN'T EVEN PUT OUR YOUNGEST CARSEAT IN THE SEAT. THIS HAS JUST BEEN VERY UPSETTING AND I AM TIRED OF DEALING WITH GM AND THE SALESPERSON I BOUGHT THE CAR FROM IS THE ONE WHO SUGGESTED I CONTACT YOU. AGAIN WE BOUGHT THIS CAR BRAND NEW. THE OTHER THINGS THAT ARE WRONG IS I STILL HAVE WATER LEAKING IN THE TOP OF THE DRIVERS WINDOW WHEN IT'S SITTING DURING A HARD RAIN,, MY FAN MOTOR FOR THE A/C AND HEAT GOES UP AND DOWN ALL BY IT'S SELF AND PAINT IS PEELING OFF THE HOOD. THESE ARE THINGS I GUESS I CAN DEAL WITH BUT THE SEAT HAS GOT TO GET CORRECTED. I HOPE YOU CAN HELP, THANK YOU AND LOOK FORWARD TO HEARING FROM SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281770August 25, 2009
AIR BAGS:FRONTAL
ADULT PASSENGER SEATED IN THE PASSENGER FRONT SEAT WITH AN APPROXIMATE WEIGHT OF 120LBS AND A HEIGHT OF 5'3" DOES NOT ENABLE THE AIRBAG SENSOR TO TURN ON. THE SYSTEM DOES NOT ENABLE THE AIRBAGS EVEN THOUGH AN ADULT IS SEATED IN THIS POSITION. WE HAVE TAKEN THE VEHICLE TO THE DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO REPAIR THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279878August 10, 2009
VISIBILITY
I HAVE A RECURRING WATER LEAK WITH MY SUNROOF ON MY 2008 GMC ACADIA HISTORY 9/7/07 ' TOOK DELIVERY OF ACADIA 11/14/08 ' RECEIVED SUNROOF WATER LEAK RECALL 08207 NOTICE. 11/24/08 ' CAMPAIGN 08207 PERFORMED BY JIM CAUSLEY. WE WERE NOT AWARE OF ANY WATER LEAKS PRIOR TO THIS BEING PERFORMED 3/8/09 ' DISCOVERED WATER LEAK 3/9/09 ' SERVICE PERFORMED BY JIM CAUSLEY FOR SUNROOF WATER LEAK. BULLETIN 07-08-57-002E. 7/26/09 DISCOVERED WATER LEAK 7/30/09 ' SERVICE PERFORMED BY ART MORAN FOR SUNROOF WATER LEAK. 8/7/09 ' DISCOVERED WATER LEAK 8/8/09 ' CONTACTED GMC CUSTOMER SERVICE. GAVE HISTORY. 8/10/09 ' DROPPED OFF FOR SERVICE AT ART MORAN FOR SUNROOF WATER LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278497July 27, 2009
EXTERIOR LIGHTING
MY DAUGHTER SLICED HER HAND ON THE JEWEL LAMP INSIDE EDGE OF THE REAR TAILLIGHT ASSEMBLY ON OUR 2008 GMC ACADIA WHILE GETTING IN AND OUT OF THE HATCHBACK. I WILL TRY AND SAND IT DOWN, BUT THE PLASTIC EDGE FROM THE MOLD IS VERY SHARP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10268491May 12, 2009
SEAT BELTS
SEAT BELT FLAW PUT CHILD IN DANGER. THE MIDDLE THIRD ROW SEAT BELT WOULD NOT UNLATCH; MY SIX YEAR OLD BECAME TANGLED IN IT AND HAD TO BE CUT OUT, IT WAS CUTTING OFF HIS AIR SUPPLY - AFTER THE INCIDENT, I LOOKED IN THE MANUAL WHICH SAID THERE WAS A HIDDEN KEY BUT I COULD NOT FIND SUCH A KEY. IF I HAD BEEN INVOLVED IN A CRASH OR HAD TO THROW ON THE BRAKES SUDDENLY, HE COULD HAVE BEEN KILLED. AFTER OUR FAILED ATTEMPTS TO FREE HIM WHILE PULLED OVER ON THE SIDE OF THE ROAD, I DROVE TO THE NEAREST HOUSE AND BORROWED SCISSORS TO CUT HIM FREE. I CALLED GMC TO REPORT THIS AND THEY SAID THEY HAD NO COMPLAINTS ON THIS ISSUE. THE MIDDLE BELT EXTENDS FROM THE ROOF DOWN TO THE SEAT. HE OBVIOUSLY PULLED IT OUT ENOUGH TO WRAP IT AROUND HIMSELF ONE TIME AND THEN THROUGH WIGGLING CAUSED IT TO TIGHTEN AND THEN AS HE STRUGGLED TO GET OUT, IT KEPT TIGHTENING. WHEN I FINALLY PULLED OVER TO HELP HIM, THE BELT WAS SO TIGHT I COULD NOT EVEN GET A FINGER BETWEEN HIM AND THE BELT. HE WAS GASPING FOR AIR AND CRYING. THIS BELT NEEDS A REGULAR BELT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265010April 12, 2009
STRUCTURE
I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265011April 12, 2009
STRUCTURE
I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263897April 1, 2009
POWER TRAIN:DRIVELINE
BOLTS FELL OUT OF FRONT DRIVE SHAFT CAUSING DRIVE SHAFT TO BECOME DISLODGED AND HANG DOWN STRIKING ROADWAY. WOULD ACT AS A VAULT POINT AT HIGHWAY SPEED. MINOR DAMAGE TO BOTTOM OF VEHICLE FROM ROTATING/ BOUNCING DRIVESHAFT. DEALER INSTALLED "AN UPGRADED BOLTKIT" THIS MAKES ME THINK THIS NOT THE FIRST TIME THIS HAS HAPPENED IF THE BOLT KIT IS UPGRADED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262349March 18, 2009
ELECTRICAL SYSTEM, EQUIPMENT
EXISTING ODI ID NUMBER REFERENCES FOR 2007 ACADIAS: 10255735, 10254149, 10248331, 10211267, 10210839, 10210533. EXISTING ODI ID NUMBER REFERENCES FOR 2008 ACADIAS: 10246694, 10243591, 10241649, 10230134, 10229896, 10212682. THE ABOVE ODI ID NUMBERS SIGNIFY EXISTING COMPLAINTS IDENTIFYING WATER LEAKS AND RESULTING DAMAGE IN 07 & 08 GMC ACADIAS. GM INSTITUTED RECALL CAMPAIGN #08207: CUSTOMER SATISFACTION - SUNROOF WATER LEAK-INSTALL DRAIN TUBE EXTENSIONS DATED: AUG 27, 2008. CAMPAIGN WAS PRECEDED BY NUMEROUS TSBS LINKED TO THE SAME TYPE OF WATER LEAK. *** PURCHASED CERTIFIED VEHICLE ON 3/4/09. TSB #08027 PERFORMED PRIOR TO CERTIFICATION AND SALE. SERVICE MANAGER STATED WATER WAS PRESENT IN THE REAR DOME LAMPS AND HEADLINER. RETURNED TO DEALER 3/5/09 FOR WATER IN THE PASSENGER FLOOR AREA. TSB # 080857003A WAS PERFORMED. PRIOR TITLE OWNED BY A COMMERCIAL ENTITY AND MOST LIKELY NEVER RESPONDED TO THESE ISSUES. PICKED UP VEHICLE ON 3/6/09. STILL TAKING IN RAIN WATER. TOOK BACK TO DEALER ON 3/9/09. DOOR SEALS REPLACED AND RETURNED ON 3/11/09. HAS NOT RAINED SINCE THIS POSTING BUT CONCERN IS FOR ELECTRICAL INTEGRITY ON VEHICLE AS WATER LEAKAGE WAS CONCENTRATED NEAR MAIN FUSE BLOCK NEAR KICK PANEL AND MAIN WIRING HARNESS UNDER PASSENGER FLOOR AREA. MOLD IS ALSO A CONCERN AS DEALER HAS NOT REPLACED CARPETING OR HEADLINER BUT ONLY CLEANED AFFECTED AREA. VEHICLE IS USED FOR TRANSPORT OF FAMILY OVER LONG DISTANCES AND AN ELECTRICAL FAILURE DURING ON ROAD USE CAN BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262156March 17, 2009
VISIBILITY, STRUCTURE
TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHENEVER IT RAINS, THE CONTACT'S VEHICLE LEAKS BADLY THROUGH THE SUNROOF. THE DEALER REPAIRED THE VEHICLE, BUT WATER BEGAN LEAKING THROUGH THE WINDSHIELD AND IS CURRENTLY LEAKING IN THE REAR OF THE VEHICLE. THE CONTACT IS CONCERNED ABOUT MOLD ISSUES. WHENEVER SHE TAKES THE VEHICLE TO THE DEALER, SHE IS INFORMED THAT THE VEHICLE HAS BEEN REPAIRED. HOWEVER, THE LEAKING RECURS ONCE SHE RETRIEVES HER VEHICLE. THE FAILURE MILEAGE WAS 27,214. 4/01/09 *NJ UPDATED 04/06/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260689March 4, 2009
STRUCTURE
WATER LEAKING FROM IMPROPERLY INSTALLED SUNROOF DRAINAGE SYSTEM. WATER LEAKED FROM HEADLINER, A POST, B POST, UNDER DASHBOARD, AND POOLING IN THE DRIVER SIDE FLOORBOARD. INCIDENT OCCURRED 3 TIMES BEFORE BEING FIXED. KNOWN ISSUE BY MANUFACTURER WHEN VEHICLE WAS BEING PRODUCED AT THE FACTORY. SYSTEM WAS NOT RESOLVED/REPAIRED UNTIL ATTENTION WAS BROUGHT TO THE SERVICE DEPARTMENT BY THE OWNER OF THE VEHICLE. MANUFACTURER SHOULD HAVE FIXED POORLY DESIGNED SYSTEM PRIOR TO PRODUCING, SELLING THE VEHICLE TO END CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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