GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10664683December 16, 2014
ELECTRICAL SYSTEM
IT STARTED AS A VERY RARE INCIDENT. WHEN WE HEARD ABOUT THE HEAVY KEY CHAIN PROBLEM WE TOOK EVERYTHING OFF OUR FOBS BUT TWO KEYS. WHEN THE KEY WAS TURNED, THE IGNITION WOULD MAKE A STRANGE CLICKING NOISE AND ALL OF THE ELECTRONICS WOULD TURN OFF. THE KEY WOULD HAVE TO BE REMOVED,REINSERTED, AND THE CAR STARTED BEFORE EVERYTHING COULD BE RESET. ON ONE OTHER OCCASION BESIDES IT'S FINAL MELTDOWN DID IT REFUSE TO RELEASE THE KEY AND RUN THE BATTERY DOWN. LAST WEEK, ON 12/10/14, I DROVE THEE CAR AND IT ACTED UP 3 TIMES. WE DECIDED IT WAS TIME TO PUT IT IN THE SHOP. IT OPENED WITH THE FOB THAT NIGHT BUT REFUSED TO RE-LOCK 2 HOURS LATER - EVERYTHING DEAD. NEW BATTERY SO SHOULDN'T BE DEAD. TRIED TO START - ATE KEY AND REFUSED TO RELEASE UNTIL LATE NEXT DAY AFTER TRICKLE CHARGE PUT TO IT. SINCE THEN - ALL ELECTRONICS WORK NOW AND THEN BUT CAR WILL NOT START. WARRANTY RAN OUT 2 DAYS AGO. SUCKS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664291December 15, 2014
ELECTRICAL SYSTEM
VEHICLE LEAKED CAUSING FUSE BOX TO SHORT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663819December 12, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I AM REQUESTING A RECALL ON 2008 GMC ACADIA'S (THROTTLE BODY). I HAVE A 2008 GMC ACADIA THAT IS EXPERIENCING MAJOR ISSUES. THESE ISSUES INCLUDE SPEED REDUCING IN THE MIDDLE OF A BUSY INTERSECTION WITH MY (XXX) YEAR OLD SON IN THE CAR. THE PANEL DISPLAYED A RED MESSAGE "SERVICE TRACTION CONTROL". WENT A FEW BLOCKS FURTHER WHEN THE CAR SHUT OFF COMPLETELY ON A BUSY STREET; POLICE PUSHED ME OFF THE MAIN STREET TO A LESS POPULATED SIDE STREET. MESSAGES DISPLAYED ON PANEL "'TRACTION CONTROL REDUCING POWER". I'M CONCERNED NOT ONLY FOR MY SAFETY BUT CONCERNED ABOUT THE MANY OTHER CUSTOMERS OF GMC WHO HAVE EXPERIENCED THE SAME ISSUE (SIMILAR ISSUES FOUND ON THE INTERNET/BLOGS). MY SON AND I COULD HAVE BEEN SERIOUSLY INJURED IF NOT KILLED BECAUSE OF THIS FAULTY PART. I TRUST THAT GMC WILL DO THE RIGHT THING AND RECALL THIS ITEM BEFORE SOMEONE IS SERIOUSLY INJURED. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663684December 11, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING HEADLIGHTS BURNED, MELTING THE AREA SURROUNDING THE LIGHT BULB. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663285December 10, 2014
ELECTRICAL SYSTEM
WHEN DRIVING THROUGH RECENT RAINSTORM I TURNED AROUND TO GRAB A TOY FOR MY SON AND WATER WAS DRIPPING ON MY HEAD. I LOOKED UP AND IT WAS LITERALLY POURING OUT OF THE LIGHT FIXTURE AND EACH LIGHT WAS FILLED LIKE A POOL. COMPLETELY UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663330December 10, 2014
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
2 DRILLED HOLES IN THE SUNROOF ARE ALLOWING WATER TO FLOW THROUGHOUT VEHICLE WIRING HARNESSES. WATER HAS SETTLED IN ENGINE AND HARNESSES. IN MY CASE, THE WATER SHORTED OUT THE AMPLIFIER. WORRIED THAT THIS COULD ALSO CREATE ELECTRICAL FIRE OR OTHER MALFUNCTION(S). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662641December 7, 2014
ELECTRICAL SYSTEM
THE BOSE SYSTEM IN MY 2008 GMC ACADIA STOPPED WORKING. I WAS UNABLE TO USE THE ONSTAR SYSTEM BECAUSE THERE WAS NOT SOUND COMING OUT OF THE SPEAKERS. TODAY WE REMOVED THE WIRING HARNESS IN THE REAR DOORS OF THE CAR AND FOUND WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662373December 5, 2014
ELECTRICAL SYSTEM
SEVERE WATER DAMAGE TO VEHICLE DUE TO MANUFACTURE DEFECTIVE ROOF DRAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661663December 2, 2014
AIR BAGS
WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT THE AIRBAG LIGHT WOULD SAY THAT IT WAS ON. THEN AFTER A FEW MONTHS IT WOULD GO ON AND OFF AS LONG AS THERE WAS A PASSENGER WITH ME. NOW, FOR ABOUT 8 MONTHS THE AIRBAG LIGHT IS OFF COMPLETELY. I HAD THE ISSUE SUPPOSEDLY FIXED IN 2011 UNDER A RECALL, BUT NOW IT IS MALFUNCTIONING AGAIN. WHEN I TOOK IT IN TO THE DEALERSHIP, I HAD TO PAY FOR A DIAGNOSTIC TEST AND THEN THEY SAID THAT IT WAS THE SIDE AIRBAGS. GOT IT FIXED FOR ABOUT $300.00. WHEN I TOOK IT BACK AND PAID FOR ANOTHER DIAGONSTIC TEST AT THE DEALERSHIP, THEY TOLD ME THAT THE ISSUE WAS THE PASSENGER SEAT CUSHION WHICH NEEDS TO BE REPLACE FOR A COST OF $1,035.00. GMC PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661054November 26, 2014
POWER TRAIN, STEERING
WE WERE OUT IN SOUTH DAKOTA 200 MILES FROM HOME. WE WERE DRIVING THE ACADIA AND THE TRANSMISSION BEGAN TO SLIP. WE DIDN'T THINK ANYTHING OF IT AT FIRST. WE DROVE THE ACADIA HOME AND SCHEDULED TO HAVE THE CAR LOOKED AT. ON THE MONDAY AFTER WE GOT HOME, I WAS DRIVING MY KIDS TO SCHOOL WHEN SUDDENLY THE CAR WENT COMPLETELY OUT OF GEAR AND THE CHECK ENGINE LIGHT CAME ON. I TRIED PUTTING IT INTO PARK AND THEN BACK INTO GEAR AND HAD NO LUCK IN GETTING IT TO GO INTO GEAR. I SHUT THE ENGINE OFF AND STARTED IT AGAIN AND IT DID GO INTO GEAR. I DROPPED MY KIDS OFF AT SCHOOL AND WHEN IN PARK IT WENT OUT OF GEAR AGAIN. I SHUT THE ENGINE OFF AND ON AGAIN AND GOT IT TO GO INTO GEAR. DROVE IT DIRECTLY TO THE AUTO SHOP. THEY RAN THE CODES. THEY SAID IT WAS A 3/5 WAVE PLATE ISSUE. HAD TO HAVE THE TRANSMISSION REBUILT. 2200 FOR THE REBUILD. READING ONLINE THAT THIS SEEMS TO BE A COMMON ISSUE WITH VEHICLES. TALKED TO THE TRANSMISSION SHOP AND THEY SAID THEY WERE REBUILDING 8 OF THESE A WEEK FROM THE SATURN, BUICK, CHEVY AND ACADIAS WITH THE 6 SPEED TRANSMISSION. THEY SAID THE WAVE PLATE WASN'T HEAT TREATED AT THE FACTORY OR SOMETHING LIKE THAT. IT GETS HEATED AND DETERIORATES. GM WOULD DO NOTHING TO HELP. HOPEFULLY, YOU GUYS CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660668November 24, 2014
ELECTRICAL SYSTEM
WHILE I WAS DRIVING MY LIGHT BUTTONS UNDER MY RADIO WENT OUT FOR A MINUTE. THEY WAS GOING ON AND OFF WHEN I HIT THE GAS OR BRAKES. THE NEXT DAY I DROVE IT MY SIGNAL LIGHT WAS NOT SHOWING THAT IT WAS ON OR WORKING BUT IT WAS WORKING FROM THE OUTSIDE. MY HAND GAUGE WOULD DROP TO 0 AND THEN GO BACK UP TO MY CORRECT SPEED. MY RADIO SCREEN WENT OUT MY MUTE BUTTON ON STEERING WHEEL DOES NOT WORK ANYMORE. WHEN I CUT MY CAR OFF AND I OPEN MY DRIVERS DOOR THE RADIO WOULD AUTOMATICALLY CUT OFF BUT NOW IT TAKES A MINUTE FOR IT TO DO SO. TODAY I WAS GOING TO GO OUT FOR LUNCH BUT WHEN I CUT MY TRUCK ON I THINK IT CUT RIGHT BACK OFF. SO I CUT IT BACK ON AND IT STAYED ON A WHILE I WAS JUST TOO SCARED TO MOVE. I AM SCARED ALL THESE ELECTRICAL PROBLEMS WILL HAVE ME ON THE SIDE OF THE ROAD SOON. THIS IS NOT GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659945November 21, 2014
POWER TRAIN
DROVE TO PICK UP SOMEONE AT THE AIRPORT NOTICED THAT THE CAR WAS SHIFTING WEIRD. AFTER PARKING IN THE AIRPORT PARKING LOT FOR ABOUT AN HOUR WANTING TO LEAVE TRIED TO PULL OUT OF THE PARKING SPOT IN REVERSE I HAD NO RESPONSE IN REVERSE. CALLED TOW TRUCK BECAUSE I FELT UNSAFE DRIVING NOT KNOWING WHAT ELSE COULD BE WRONG. NEXT DAY HAD IT TOWED TO THE DEALER THEY CALLED SAID NEED MORE TIME TO FIND THE ISSUE. DEALER CALLED THE FOLLOWING MONDAY CLAIMING 3/5/REVERSE ARE GONE THAT I HAVE AN INTERNAL FAILURE IN MY TRANSMISSION $4500.00 REPAIR. SINCE THEN I BEEN TRYING TO COMMUNICATE WITH GMC CUSTOMER SERVICE THEY PRETTY MUCH TOLD ME THE CAR IS TOO OLD AND OVER THE WARRANTY. BUT THEY CONSIDERED HELPING AT FIRST SINCE I DIDN'T REACH 100,000 MILES YET BUT ONCE THEY SPOKE TO THE DISTRICT MANAGER FROM MY DEALER HER SAID NO ASSISTANCE. GMC HAS BEEN KNOWING ABOUT THE ISSUE SINCE THEY MANUFACTURED THIS CAR AND HAS NOT DONE ANYTHING TO STAND BEHIND THEIR PRODUCT. THE PARTS ON THE INSIDE OF THE TRANSMISSION ARE BREAKING APART BECAUSE OF FAULTY MATERIAL. WHY IS THE CUSTOMER HELD RESPONSIBLE FOR SOMETHING THE CUSTOMER HAS NO CONTROL OVER. IF I DO SOMETHING ILLEGAL I GET HELD RESPONSIBLE A MANUFACTURER SHOULD TOO. JUST BECAUSE I WAS LUCKY ENOUGH TO MAKE TO 83000 MILES AND OVER THE 5 YEAR WARRANTY WHY SHOULD I ENDURE THE FULL COST OF SOMETHING THAT SHOULD HAVE BEEN FIXED BY THE MANUFACTURER. I HOPE MORE PEOPLE FILE A COMPLAINT SO ACTION CAN BE TAKEN AGAINST GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659450November 19, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A DEER IN THE ROAD AND THE CONTACT SWERVED TO AVOID A CRASH. AS A RESULT, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED NECK AND KNEE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10658519November 17, 2014
POWER TRAIN
WE DON'T EVEN HAVE 50,000 MILES ON OUR ACADIA AND THE TRANSMISSION WENT OUT. THE DEALERSHIP IS QUOTING US $4,200 TO FIX IT. THIS IS A WELL-KNOWN ISSUE WITH ACADIAS YET GM HAS NOT PLACED A RECALL. THIS SHOULD NOT BE HAPPENING ON A VEHICLE WITH ONLY 50,000! WHAT A HARDSHIP:( WE HAVE DONE EVERYTHING RIGHT WITH THIS VEHICLE SINCE IT WAS NEW, ALL REGULAR MAINTENANCE AND KEEPING UP ON THE RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654742November 13, 2014
POWER TRAIN
THE TRANSMISSION WENT OUT AND NEEDED TO BE REBUILT. $3300. THIS IS THE SECOND TRANSMISSION WE HAVE REPLACED - WE DID OUR OTHER 2008 ACADIA 2 YEARS AGO. THIS IS A VERY WELL KNOWN ISSUE AND THERE NEEDS TO BE A RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654746November 13, 2014
POWER TRAIN
TRANSMISSION FAILED. THIS IS THE FIRST OF TWO 2008 ACADIAS IN WHICH WE HAD TO REBUILD THE TRANSMISSION AS THE WAVE PLATE BROKE. THERE NEEDS TO BE A RECALL IS THIS IS A VERY COMMON ISSUE AND HAPPENS AROUND THE 70K MILE MARK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653888November 10, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I PURCHASED MY 2008 GMC ACADIA ON 9/22/11. THE FOLLOWING SUMMER ON AUGUST 25, 2012 THE TRANSMISSION WENT OUT WHILE ON VACATION. IT WAS TOWED TO A DEALERSHIP WHERE THEY TOLD ME THE WAVE PLATE AND SNAP RING WERE BROKEN. THEY REPLACED THE CLUTCH HOUSING, ALL PISTONS, ALL FIBERS, REPLACED SIDE COVER AND PISTONS AND SEALS AND SPRINGS. THEY REPLACED CONTROL VALVE BODY SPACER PLATE AND TOM SOLENOID GASKET SCREEN. THE VEHICLE HAD 73,730 MILES ON IT. SINCE THEN I HAVE ALSO REPLACED THE HEADLIGHTS TWICE, THE BATTERY ONCE. MY DASH LIGHTS ONLY WORK WHEN THEY WANT TO AND MY WINDSHIELD SPRAYER STOPPED WORKING. TO TOP IT OFF MY TRANSMISSION WENT OUT AGAIN JUST THE OTHER DAY!!!! IT'S NOVEMBER 10TH 2014 WITH 119,000 MILES AND I'M ALREADY NEEDING TO HAVE ANOTHER TRANSMISSION!?!? THIS VEHICLE IS JUNK, AND I STILL OWE A TON OF MONEY.....SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653955November 10, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I'M LOGGING THESE ISSUE AS I HAVE NOW COME TO REALIZE THAT THE ISSUES WE HAVE HAD WITH OUR 2008 GMC ACADIA ARE VERY WIDESPREAD AMONG OWNERS. VERY EARLY ON IN THE LIFE OF THE VEHICLE APPROX OCT 2008 WE BEGAN SEEING SMALL AMOUNTS OF WATER INSIDE THE CABIN. WATER WOULD DRIP ALONG THE WINDSHIELD OCCASIONALLY, NO ACTION WAS TAKEN AS IT WAS NOT CONSISTENT OR SO WE THOUGHT. ON MULTIPLE OCCASIONS MY WIFE WOULD COMPLAIN THAT THE VEHICLE WOULD "CUTOFF" OR "DIE" GENERALLY AT SLOW SPEED IN AREAS SUCH A PARKING LOTS WHEN TURNING, HOWEVER THE DEALER WAS UNABLE TO RE-CREATE THE ISSUE SO NO REPAIRS WERE MADE. ONE DAY THIS SUMMER (2014) MY WIFE WAS UNABLE TO START THE VEHICLE, IT JUST WOULD NOT CRANK. ON TAKING IT TO THE DEALER THE VEHICLE WAS DIAGNOSED WITH A CORRODED BATTERY CABLE THAT RAN FROM THE MIDDLE OF THE VEHICLE TO THE STARTER IN THE ENGINE BAY. COST TO REPAIR $1,200. IN APPROXIMATELY JUNE 2014 THE VEHICLE BEGAN EXPERIENCING A SLIGHT ROLLBACK WHEN PLACED INTO DRIVE. AT FIRST WE DIDN'T THINK IT WAS AN ISSUE AS IT DIDN'T GET WORSE WITH TIME. HOWEVER BY OCTOBER 2014 WE GOT A CHECK ENGINE LIGHT, DIAGNOSIS TRANSMISSION FAILURE COST TO REPAIR $4,890 AFTER A $200 DISCOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653643November 8, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN
I JUST PURCHASED A 2008 GMC ACADIA ONE MONTH AGO. WE LIVE IN WASHINGTON STATE AND IT RAINS ALOT. THE FIRST COUPLE DAYS OF DRIVING THE VEHICLE, WE EXPERIENCED WATER DRIPPING ALL OVER OUR SEATS, FLOOR, AND IN CORNERS OF WINDOWS WHEN WE DROVE IT GETTING MY 3 CHILDREN AND MYSELF WET. I DIDN'T THINK IT WAS SUCH A BIG DEAL AT FIRST SINCE I FIGURED IT WAS A MINOR LEAK I COULD EASILY FIX. OVER THE NEXT 2 WEEKS, I NOTICED MY FRONT HEADLIGHT WOULD FLICKER ON AND OFF AND SOMETIMES NOT WORK AT ALL. I ALSO FIGURED IT WAS A TYPICAL VEHICLE ISSUE. UP UNTIL A WEEK AGO I TRIED TO START UP THE VEHICLE AND IT WOULDN'T START, I KNEW IT WAS THE BATTERY. I TOOK IT TO GET CHECKED ONLY TO DISCOVER THE BATTERY, WHICH IS LOCATED UNDER THE FLOOR BOARD ON THE PASSENGER BACK SIDE , WAS SUBMERGED WITH WATER. THE BATTERY WAS TAKEN AND CHECKED OUT GOOD OUT OF THE VEHICLE. I RESEARCHED ONLINE THAT THERE PLENTY OF OTHERS EXPERIENCING THIS SAME ISSUE AND THERE ARE NO RECALLS IN PLACE NOW. WHAT AM I SUPPOSED TO DO? THIS IS A DEFINITE SAFETY ISSUE AS ITS AFFECTING THE ELECTRICAL SYSTEM. I HAVE A 2 YEAR OLD,4 YEAR OLD, AND A 5 YEAR OLD. MY 5 YEAR OLD HAS HEALTH ISSUES AND MY HUSBAND AND I BOUGHT THIS VEHICLE IN HOPES TO HAVE A RELIABLE AND MOST IMPORTANTLY SAFE VEHICLE BECAUSE HE IS IN THE U.S. NAVY AND IS AWAY ALOT ON DEPLOYMENTS AND UNDERWAYS. THE RAIN DRAINING INSIDE ALSO CAUSES MOLD WHICH IS DANGEROUS FOR MY CHILDREN. THE DEALERSHIP WANTS TO CHARGE US ALMOST 1,000$ TO REPAIR THIS. THEY WERE UNSURE HOW TO FIX THIS PERMANENTLY SO THEY REFERRED ME TO THE BODY SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653353November 7, 2014
POWER TRAIN
TRANSMISSION. PROBLEM SHIFTING...3RD GEAR. VEHICLE WOULD ATTEMPT TO SHIFT AT 40MPH BUT UNABLE TO DO SO. ENGINE WOULD REV UP THEN SHIFT EXTREMELY HARD WITH A LOUD CLUNKING NOISE. TOOK VEHICLE TO LOCAL DEALERSHIP WHO INFORMED ME TRANSMISSION WOULD NEED TO BE REPLACED. MORE COST EFFICIENT TO REPLACE THAN TO REBUILD. NO THIRD GEAR. TRANSMISSION SHOULD NOT NEED REPLACED AT 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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