GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10653250November 7, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN TO VIBRATE ACCOMPANIED BY A LOUD POPPING NOISE. THE CONTACT ATTEMPTED TO TURN LEFT BUT THE STEERING WHEEL TRAVELED IN THE OPPOSITE DIRECTION WHICH CAUSED THE CONTACT TO CRASH INTO TWO VEHICLES. AFTER INSPECTING THE VEHICLE, THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE STRUT WAS FRACTURED AND SEPARATED FROM THE VEHICLE. THE FAILURE HAD OCCURRED PREVIOUSLY ON THE OPPOSITE SIDE. THE CONTACT SUSTAINED HAND INJURIES WHICH DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO THE CONTACTS RESIDENCE AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652035November 3, 2014
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE. THE BULB OVERHEATED AND CAUSED THE SOCKET AND WIRES TO BURN AND THE HEADLIGHT HOUSING TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR A RELATED FAILURE IN 2013. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB OVERHEATED AND CAUSED THE SOCKET, THE WIRES, AND THE HEADLIGHT HOUSING UNIT TO BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,279.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10651706October 31, 2014
ELECTRICAL SYSTEM
DAYTIME RUNNING LIGHT WENT OUT AND I WAS CHARGED $106.02 TO HAVE MY BULB CHANGED.AFTER THAT IT WENT OUT AGAIN. THEN I GOT A RECALL FOR THE DAYTIME RUNNING LIGHTS AND TOOK IT IN AGAIN TO HAVE THEM INSTALL A NEW GASKET AND REINFORCEMENT PLATE. SINCE THEN MY LIGHT HASD GONE OUT A FEW MORE TIMES. ABOUT A WEEK AFTER THEY REPAIRED IT, I SMELLED SOMETHING BURNING. THE LIGHT ASSEMBLY HAD MELTED AND THE SOCKET AND WIRES WERE MELTED TO . THIS RECALL WAS NOT FIXED CORRECTLY. LOOKING ONLINE I SEE THAT I AM NOT ALONE. I JUST WANT GM TO DO THE RIGHT THING AND REPAIR IT. THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648836October 20, 2014
AIR BAGS, STEERING, SEAT BELTS
I HAVE HAD 3 RECALLS ON MY 4 YEAR OLD ACADIA IN THE LAST SEVERAL MONTHS AND ALSO HAD TO REPLACE MY POWER STEERING AT LESS THAN 65,000 MILES. MY CAR IS BACK AT THE DEALER FOR THE THIRD TIME IN LESS THAN 10 DAYS FOR THE SERVICE AIR BAG LIGHT AFTER THEY HAVE ATTEMPTED TO FIX THE RECALL. ALTHOUGH NO SPECIFIC SAFETY INCIDENT, MY CONCERNS WITH THE ABILITY OF THE DEALER/AUTOMAKER TO PROVIDE A SAFE VEHICLE AND WELL AS THE OVERALL LACK OF RELIABILITY OF THE CAR IN LESS THAN 4 YEARS IS BOTH DISAPPOINTING AND CONCERNING. I AM CURRENTLY IN TOUCH WITH GMC ABOUT MY OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648395October 17, 2014
POWER TRAIN
I HAVE TO KEEP ADDING POWER STEERING FLUID TO MY CAR. I HAVE BEEN TOLD THAT MY POWER TRAIN WILL NEED TO BE REPLACED AND THAT GMC IS AWARE OF THIS PROBLEM WITH THE ACADIA'S AND REFUSES TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643673October 9, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY FRONT DAYTIME LIGHT STARTING GOING OF AND ON AND THEN STOPPED-WORKING AND WHEN IT WAS CHECKED BY THE GMC DEALER THEY FOUND THAT THE LIGHT FRAME HAS BEEN MELTED AND IT WOULD NOT HOLD A LIGHT. THEY WOULD NOT FIX IT UNLESS I PAID $1,100 WHICH I WOULD NOT DO. CALLED GMC AND THREE TIMES AND EACH TIME THEY SAID THEY WOULD CALL ME BACK WHICH THEY DID NOT DO. I CALLED BACK AGAIN AND WITHOUT EVEN TALKING TO ME SAID I AGREED TO PAY PART OF THE COST WHICH I DID NOT DO. I AM LEFT WITH AN UNSAFE SUV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641378October 4, 2014
STEERING
WHILE TRYING TO ATTEMPT A RIGHT TURN ON A GREEN LIGHT AT APPROXIMATELY 10 MPH MY STEERING WHEEL DID NOT TURN. THIS WAS COMPLETELY UNEXPECTED AND I WAS CAUGHT OFF GUARD BUT MANAGED TO STOP THE VEHICLE INCHES AWAY FROM TRAFFIC COMING IN THE OPPOSITE DIRECTION. I BROUGHT IT IN FOR SERVICING AND WAS TOLD THE R&P NEEDED TO BE REPLACED. THIS WAS DONE BUT THE ISSUE PERSISTS. THE DEALER CLAIMS THEY CAN NOT FIND ANY ISSUES WITH MY STEERING EVEN THOUGH WE HAVE BEEN ON TEST DRIVES WHERE THE STEERING LOCKS UP. TO THIS DAY THE PROBLEM CONTINUES ONLY AT LOW SPEEDS, BUT I WILL NOT LET MY FAMILY TRAVEL IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637426September 19, 2014
STEERING
I FILED MY INITIAL COMPLAINT OVER THE PHONE BUT I'D LIKE TO ADD A FEW MORE DETAILS. AFTER GETTING NOWHERE WITH GMC CORPORATE I DID MY OWN RESEARCH UNCOVERING THERE IS A "CLASS ACTION LAWSUIT" (I HAVE THIS DOCUMENT AND CAN FORWARD IF NEEDED) IN PLACE FOR MULTIPLE GMC VEHICLES FOR THE STEERING ISSUE. GMC HAS PUBLICLY ADMITTED TO INSTALLING WRONG SIZE POWER STEERING PUMP! IN ADDITION, THE POWER STEERING CABLE, A LOOSE RIVET IN STEERING COLUMN, POWER STEERING FLUID LEAKING, AND/OR NO OR LOW PRESSURE ALL HAVE BEEN THE SITED AS A "POSSIBLE" CAUSE! *MY POINT BEING FIXING ALL OF THESE ISSUES WILL COST OWNERS THOUSANDS OF DOLLARS AND MOST DON'T HAVE THIS MONEY. GMC NEEDS TO RECALL THIS ISSUE ASAP! GMC HAS RECALLED NUMEROUS OTHER NON-LIFETHREATENING ISSUES WITH THEIR VEHICLES. LOSS OF POWER STEERING WHEN TURNING LEFT ON A MAIN ROAD OR AT ANY OTHER TIME CAN AND WILL RESULT IN SERIOUS INJURY OR FATALITY!! THIS IS SERIOUS AND NEEDS TO BE MADE A PRIORITY ADDRESSED ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637308September 18, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE JERKED VIOLENTLY AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO FORCEFULLY TURN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632445September 11, 2014
STEERING
WAS TURNING LEFT INTO A PARKING LOT AND THERE WAS NO ASSIST FROM THE POWER STEERING. IT WAS ALMOST AS IF IT WAS LOCKING UP. THIS ISSUE HAS BEEN OCCURRING SEVERAL TIMES A WEEK SINCE THEN, USUALLY AT LOW SPEEDS. THERE HAVE BEEN A COUPLE OF CLOSE CALLS TO HITTING OTHER VEHICLES AS THIS ISSUE SURFACES WITH NO WARNING. I ASKED LAFONTAINE IN HIGHLAND MI TO LOOK AT IT WHEN I WAS HAVING WATER PUMP ISSUES. IT SEEMS THERE WAS NO TRUE INVESTIGATION ON THE ISSUE, JUST THAT IT WAS OUT OF WARRANTY AND I WOULD HAVE TO PAY TO CHANGE THE R&P, EVEN THOUGH THAT MAY NOT BE THE ISSUE. I ISSUED A COMPLAINT TO GM CUSTOMER SERVICE WHEN THE VEHICLE WAS IN THE SHOP AGAIN FOR A TRANSMISSION MODULE REPLACEMENT. AGAIN, NO CONCERN FROM GM THAT THE STEERING FAILS WITHOUT WARNING. LOSS OF STEERING IS A VERY BIG SAFETY CONCERN. I AM TRYING TO SELL OR TRADE IN THE VEHICLE AS I DO NOT FEEL SAFE HAVING MY WIFE AND KISS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632842September 10, 2014
SEAT BELTS
2010 GMC ACADIA. CONSUMER WRITES IN REGARDS TO THE FLEXIBLE STEEL CABLE RECALL NOTICE ISSUES. *SMD ON JULY 31, 2014, THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE THE NECESSARY KIT, FOR THE RECALL. RECALL # 14V266000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631524September 8, 2014
STEERING
POWER STEERING FAILED .DURING LOW SPEED TURNS, THEN RECOVERED AND ACTED NORMALLY FOR AWHILE. SIMILAR PROBLEM OCCURRED A FEW DAYS LATER AND SINCE THEN HAS BEEN HAPPENING INTERMITTENTLY. THIS WILL BE A VERY SERIOUS SAFETY ISSUE IF IT HAPPENS WHEN ENTERING OR EXITING A HIGHWAY OR TURNING INTO A TWO WAY STREET. I HAVE READ MULTIPLE SIMILAR REPORTS (OVER 100 WITHIN A YEAR OR SO} ALMOST ALL STATING THAT THE DEALERS ARE NOT SURE WHAT IS CAUSING THIS PROBLEM EXCEPT TO ATTEMPT TO REPLACE VARIOUS POWER STEERING COMPONENTS WITH VARYING DEGREES OF SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630437September 3, 2014
STEERING
STEERING LOSES POWER EVERYDAY, MOSTLY WHEN VEHICLE IS GOING SLOWER. IT IS GETTING HARDER & HARDER TO TURN. COMING OUT OF THE TURN IT WILL ALL OF A SUDDEN POP & LOOSEN UP AGAIN. I CAN'T BELIEVE WITH ALL THESE COMPLAINTS NO RECALL HAS BEEN ISSUED. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629559August 30, 2014
STEERING
POWER STEERING DOES NOT WORK WELL WHEN MAKING SHARP TURNS IN PARKING LOT'S OR AT SLOWER SPEEDS. THE VEHICLE BECOMES NEARLY IMPOSSIBLE TO TURN AND THE FAILURE OCCURS UNEXPECTEDLY CAUSING NEAR ACCIDENTS. HAS OCCURRED AT HIGHER SPEEDS AS WELL WHICH IS EVEN MORE DANGEROUS. GM SHOULD RECALL THIS ISSUES BEFORE ANY MAJOR ACCIDENTS. MECHANIC SAID THIS IS "A COMMON PROBLEM" WITH THIS PARTICULAR VEHICLE. THEY SHOULD LOOK INTO STATISTICALLY HOW MANY TIMES THIS ISSUE HAS BEEN DIAGNOSED AND REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629059August 28, 2014
STEERING
STEERING GEAR BINDS WHEN MAKING SHARP TURNS AS IN PARKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628072August 25, 2014
STEERING
THE POWER STEERING GOES OUT AT LOW SPEED TURNS, WHICH MAKES IT A DIFFICULT AND IS A SAFETY HAZARD. IT IS STARTING GOING OUT AT MEDIUM SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627583August 22, 2014
STEERING
WHEN PULLING ONTO THE ROAD OR OUT OF A PARKING LOT AT LOW SPEED, THE STEERING FAILS. I HAVE MANHANDLE THE STEERING WHEEL TO MAKE THE CAR TURN. ON SEVERAL OCCASIONS I HAVE HAD TO STOP TO AVOID HITTING ON COMING CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625914August 18, 2014
STEERING
EARLY PART OF JUNE, 2014, NOTICED AT VERY ISOLATED TIMES STEERING WAS HARD WHILE MAKING VERY LOW SPEED TURNS. THIS HAPPENED VERY INFREQUENTLY DURING VERY LOW SPEEDS SUCH AS PARKING OR TURNING INTO A SMALL SPACES. THE INTERVALS OF THIS PROBLEM BEGAN TO INCREASE IN JULY, BUT ONLY AT LOW SPEEDS. TOWARDS THE END OF JULY THE STEERING BECAME HARDER AT TURNING AND THE SPEED BECAME HIGHER AT WHICH THE EVENT OCCURRED. BEGINNING OF AUGUST IT BECAME A SAFETY CONCERN WHEN TURNING CORNERS THE POWER STEERING WOULD GO OUT AND CONTROL OF THE VEHICLE BECAME DIFFICULT. I CALLED THE DEALER AND MADE AN APPOINTMENT TO DIAGNOSE THE PROBLEM. THE DEALER FOUND THE POWER STEERING PUMP AND RACK OF THE STEERING TO HAVE SLOW LEAKS. THE SOLUTION WAS TO REPLACE THE PARTS. FORTUNATELY I HAD PURCHASED AN EXTENDED WARRANTY AS THE COST OF LABOR AND PARTS CAME TO OVER $1,300. BECAUSE I HAVE COMMERCIAL DRIVING EXPERIENCE, I WAS ABLE TO DEAL WITH THE LOSS OF STEERING IN WHAT COULD HAVE RESULTED LOSS OF CONTROL OF THE VEHICLE. IN MY OPINION, THIS IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626151August 18, 2014
STEERING
VEHICLE LOOSES POWER STEERING AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621649August 14, 2014
ENGINE AND ENGINE COOLING, STEERING
2010 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING ISSUE. *SMD THE CONSUMER STATED THE STEERING WOULD BECOME STIFF AND MADE TURNING DIFFICULT AT LOW SPEEDS AND THE ENGINE WOULD ALSO RACE AT A LOW STEADY SPEED WITHOUT ACCELERATION. THE CONSUMER'S PRIVATE MECHANIC, INFORMED HER, THE STEERING GEAR WAS LEAKING AND RECOMMENDED SHE TAKE THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE STEERING GEAR AND FRONT WHEEL DRIVE SHAFT SEAL. THE VEHICLE WAS RETURNED TO HER. HOWEVER, FIVE DAYS LATER, THE CONSUMER EXPERIENCED THE ISSUE AGAIN, WITH THE ENGINE RACING AND THE TIGHT STEERING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. WHEN SHE LEFT THE DEALER, THE ENGINE RACED AGAIN. SHE WENT BACK TO THE DEALER, AND LEFT THE VEHICLE. THE MECHANIC DIAGNOSED THE PROBLEM AS TIMING CHAIN ISSUE. THE TIMING CHAIN AND TENSIONER WERE REPLACED, AS WELL AS THE STEERING RACK AND PINION. BETWEEN MAY 2013 AND AUGUST 2013, THE CONSUMER CONTINUED TO EXPERIENCE SEVERAL SPORADIC INCIDENTS OF THE POWER STEERING FAILING OR SIGNIFICANTLY TIGHTENING ON LOW SPEEDS. ALSO, A NOISE AND VIBRATION DEVELOPED IN THE RIGHT FRONT SIDE OF THE VEHICLE. THE CONSUMER WAS INFORMED THE MOTOR MOUNT WAS LOOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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