GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10948288February 6, 2017
STRUCTURE
2008 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE LIFT GATE PROBLEMS AFTER LIFT GATE RECALL REPAIRS. *SMD THE CONSUMER STATED THE LIFT GATE NO LONGER OPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948971February 1, 2017
AIR BAGS
THE SERVICE AIRBAG FOR PASSENGER STAYS ON DEALER SAYS THERE'S NO COMMUNICATION WITH THE AIRBAG AND MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940173January 6, 2017
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THERE WERE NO FAILURES UNTIL THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE DEALER INDICATED THAT THEY COMPLETED THE RECALL REPAIR, BUT THE LIFTGATE CAME DOWN TWICE WITHOUT WARNING. THE FAILURE BRUISED SOMEONE'S HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10939756January 4, 2017
ENGINE, UNKNOWN OR OTHER
I'M HAVING TRANSMISSION PROBLEMS DIAGNOSED BY TWO DIFFERENT MECHANICS. I FOUND THAT GMC ANNOUNCED A TECHNICAL SERVICE BULLETIN FOR THIS SPECIFIC REPAIR. HOWEVER, I WAS TOLD GMC MIGHT NOT COVER THE COST OF REPAIRS BECAUSE THE PROBLEM IS "TOO NEW," SO I HAVE TO CONTINUE TO DRIVE MY CAR -- WITH THE PROBLEM -- UNTIL IT BECOMES SEVERE ENOUGH FOR A PROPER CODE TO COME UP ON DIAGNOSTICS. THIS MAKES ME FEEL VERY UNSAFE AND ANGRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937645December 27, 2016
POWER TRAIN
DUE TO DECELERATION THE MECHANIC REPLACED THE THROTTLE BODY. AFTER THAT THE VEHICLE DECELERATES OFTEN DRIVING DOWN THE STREET AND SEEMS TO SLIP INTO NEUTRAL. ALSO WILL JUST DIE AT TIMES. NOW THEY ARE SAYING A NEW TRANSMISSION EVEN THOUGH IT WAS REPLACED 13 MONTHS AGO. CODES P07756 P0797 STUCK ON P0963 P0969 P2728 ROAD TEST BY MECHANIC THE VEHICLE SEEMED TO TAKE OFF IN A HIGHER GEAR AND EXHIBITED LOW POWER. DURING CONTINUED DRIVING THE TRANSMISSION SLIPPED OUT OF GEAR BEFORE FINALLY ENGAGING THEIR DIAGNOSIS INTERNAL TRANSMISSION FAILURE RECOMMEND REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937054December 22, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STRUCTURE
WHEN IT RAINS, WATER LEAKS FROM THE AIR BAGS. WATER ALSO LEAKS FROM THE LIGHT FIXTURES AND DVD PLAYER IN THE MIDDLE SEATING. WATER ALSO COMES IN SOMEWHERE UNDER THE DASHBOARD/ELECTRICAL PANEL AREA, ONTO THE PASSENGER SIDE FLOOR. THE LAST TIME IT RAINED, THERE WAS STANDING WATER ON MY PASSENGER SIDE FLOOR. THIS HAS HAPPENED WHILE DRIVING IT IN THE RAIN AND WHILE IT WAS PARKED. STABLITRAK AND TRACTION CONTROL LIGHTS ARE CONSTANTLY COMING ON - EVEN AFTER LOOKED AT. - I HAVE PICTURES OF LIGHTS ON. ALSO CONSTANT SERVICE ENGINE SOON LIGHT PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933900December 8, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE THE VEHICLE WAS STATIONARY, RAIN WATER ENTERED INTO THE CABIN, WHICH CAUSED SOME ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930252December 6, 2016
ENGINE
TAKATA RECALL. I PURCHASED THE CAR IN 2012 AND IN 2014 I NOTICED THE ANTIFREEZE WAS LOW. I FILLED IT WITH DEXCOOL AND WATCHED IT. OVER THE PAST FEW YEARS THE CAR HAS BEEN IN CLOSE TO 20 TIMES BECAUSE THE COOLANT IS LOW. RECENTLY I NOTICED THE CAR HAD A CLASS III LEAK OF DEXCOOL COMING FROM THE FRONT RIGHT WHEEL AREA, I TOOK IT AND THEY SAID IT WAS THE PRESSURE RELEASE AND I HAD OVERFILLED IT. YESTERDAY WHILE DRIVING ON THE AUTOBAHN IN SPEEDS OF 90+ MPH THE BATTERY LEVEL DROPPED ALL THE LIGHTS CAME ON AND THE RIGHT FRONT ENGINE AREA WAS STEAMING. I HAVE TAKEN TO ANOTHER MECHANIC AND I AM STILL WAITING TO HEAR WHAT IS WRONG. THE CAR HAS BEEN TO MANY GMC DEALERS EACH SAYING THAT THEY HAVE SEEN THE PROBLEM BUT AREN'T ABLE TO FIND THE PROBLEM. NONE OF THE LIGHTS WERE ON AND THE CAR HAS NEVER OVERHEATED EVEN YESTERDAY THE TEMP WAS STILL NORMAL. THERE IS NOW A PUDDLE OF DEXCOOL WHERE THE CAR IS PARKED AT THE SHOP AND BECAUSE I AM STATIONED IN GERMANY NOW AND CAN'T TAKE IT TO ANOTHER DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928976December 1, 2016
AIR BAGS
THE AIRBAG LIGHT HAS BEEN ON AND OFF FOR THE LAST TWO YEARS OR SO UNTIL RECENTLY WHEN IT IS ON CONSISTENTLY. WHEN I HAVE BROUGHT IT IN THE PAST TO BE LOOKED AT AT THE GMC DEALER, THE LIGHT WAS NOT ON SO WAS TOLD THEY COULDN'T DO ANYTHING. NOW, THAT IT IS ON, THEY SAY IT IS A SAFETY HAZARD AND ISN'T WORKING PROPERLY ON THE PASSENGER SIDE, BUT WANTS TO CHARGE ME OVER $900 TO FIX IT. SAYS IT IS NOT UNDER A RECALL, YET OTHER GMC ACADIAS (SAME YEAR) DID HAVE IT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928346November 28, 2016
STEERING
ABOUT TWO MOTHS AGO MY DAUGHTER WAS TURNING INTO THE PARKING LOT AT A SLOW SPEED WHEN THE POWER STEERING LOCKED UP. AGAIN TODAY 11-28-16 THE SAME THING HAPPENED TO ME. AS I WAS TURNING INTO A PLACE OF BUSINESS MY STEERING LOCKED UP AGAIN. BOTH TIMES WE WERE ABLE TO GET THE CAR PULLED IN AND WHEN WE SHUT THE CAR OFF AND RESTARTED IT THE STEERING BEGAN TO WORK? THIS CAR HAD NEW TRANSMISSION AND ENGINE IN 2014. STILL HAVE WARRANTY ON MY ENGINE AND TRANSMISSION THROUGH THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927429November 22, 2016
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 70 MPH, SMOKE AND FLAMES BEGAN TO EMIT FROM THE ROOF OF THE VEHICLE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927553November 22, 2016
AIR BAGS
INTERMITTENT "SERVICE AIRBAG" LIGHT. STARTED COMING ON SPRING 2016. WHEN FRONT SEAT PASSENGER SITS IN THE SEAT AND VEHICLE IS MOVING THE AIRBAG LIGHT WILL GO ON AND OFF AND THE SERVICE AIRBAG MESSAGE APPEARS. NOW THE "SERVICE AIRBAG" LIGHT IS ALWAYS ON. TOOK IT TO DEALER WHO SAID ITS THE PASSENGER PRESENCE SENSOR WHICH COSTS $1300 TO REPAIR (AFTER READING ALL THE COMPLAINTS THIS APPEARS TO BE THE HIGHEST QUOTE). I ALREADY PAID $110 FOR THE DEALER TO DIAGNOSE THE PROBLEM. NOW THE CAR HAS FAILED VIRGINIA STATE INSPECTION AND I WILL BE FORCED TO SELL IT OR REPAIR IT. I NEED TO GET THIS FIXED AS SOON AS POSSIBLE BUT WITH ALL OF THE COMPLAINTS I DON"T KNOW WHY THERE HASN'T BEEN A RECALL. MY VIN# DOESN'T FALL WITHIN THE RANGE. THE SYMPTOMS ARE THE SAME AS OTHER VEHICLES COVERED WITHIN THE SCOPE OF THE RECALL. I WOULD HOPE THAT IT WOULD BE REPLACED UNDER #10085D: CUSTOMER SATISFACTION - AIRBAG READLINESS LIGHT/SERVICE AIRBAG MESSAGE - REPLACE CONNECTORS - (SEP 1, 2011) OR #10335B: SPECIAL COVERAGE ADJUSTMENT-AIRBAG READINESS LIGHT/SERVICE AIRBAG MESSAGE-REROUTE WIRE HARNESS/REPLACE CONNECTORS - (MAR 14, 2011) 2007-2009 GMC ACADIA. HOW CAN I GET SOME ASSISTANCE WITH THIS? GMC SHOULD FIX THE SENSOR AT NO COST TO CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925056November 8, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE ACCELERATING FROM A STOP SIGN AND MAKING A LEFT TURN, THE POWER STEERING FAILED. THE CONTACT CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT A RECURRING NOISE COULD BE HEARD IN THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE POWER STEERING FAILURE. THE FRONT END DAMAGE WAS REPAIRED. SEVERAL TIMES PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED REPLACEMENT. THE POWER STEERING PUMP WAS REPLACED. THE DRIVER WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 56,155. UPDATED 01/06/17*LJ UPDATED 7/5/18*JB THE CONSUMER STATED SAFETY DEFECT WAS REPAIRED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924796November 7, 2016
UNKNOWN OR OTHER
RUNNING HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919182October 26, 2016
AIR BAGS, ELECTRICAL SYSTEM
I HAVE AN AIRBAG WARNING LIGHT ON AND AND A MESSAGE ON THE DISPLAY. TOOK TO DEALER AND THE SAID THEY ALREADY PERFORMED THE RECALL THAT WAS ON THE VEHICLE AND WANTED TO CHARGE ME $675 TO OPEN UP THE DASH AND SEE WHAT IS WRONG. THE CODE THAT COMES UP IS TOO HIGH RESISTANCE IN AIRBAG SYSTEM. I AM FILING THIS COMPLAINT FOR TWO REASONS, ONE IS HOW DO I KNOW THEY ACTUALLY PERFORMED THE PROCEDURE IN THE FIRST PLACE AND,TWO CAN'T IT BE DEFECTIVE AGAIN. MY CONCERN IS SAFETY IN NATURE THAT MY AIRBAG WON'T OPEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918731October 25, 2016
ELECTRICAL SYSTEM, POWER TRAIN
CHECK ENGINE LITE GOES ON AND OFF APPEARS TO BE TIMING CHAIN. WE HAVE A 2008 GMC ACADIA THAT HAS HAD OVER $4000.00 IN REPAIRS SINCE WE PURCHASED IT IN 2010. THE MOST CURRENT IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED AT THE COST OF $3500.00. I HAVE READ ALL 167 COMPLAINTS FROM OTHER CUSTOMERS POSTED ON THE CONSUMER AFFAIRS WEBSITE REGARDING THE 2007-15 GMC ACADIA. I COMPILED A LIST OF ALL REPORTED PROBLEMS BY YEAR/MAKE OTHER CUSTOMERS REPORTED ON THEIR ACADIAS. GMC HAS EXTENDED WARRANTY FOR THE TIMING CHAIN FOR 2007 AND 2009, NOT 2008 THOUGH. ALL OF OUR PREVIOUS REPAIRS HAVE BEEN REPORTED BY OTHERS ALSO. 2 OF MY REPAIRS HAD RECALLS AFTER WE HAD PAID FOR THE REPAIR. HAVE BEEN REIMBURSED BY GMC FOR PARTS ONLY FOR STABILIZER KIT, POWER STEERING PUMP ASSEMBLY AND RACK N PINION BUT NOT THE LIFTGATE YET. I CONTACTED GMC CUSTOMER CARE REQUESTING THEY LOOK INTO INCLUDING THE 2008 BUT WAS TOLD IT ISN'T INCLUDED AND ALL THEY COULD DO IS GIVE US A $2000.000 VOUCHER FOR A NEW OR LEASED GMC. (CASE #8-1702070910) I TRIED TO CONTACT GMC AT A HIGHER LEVEL ([email protected]) SENDING THEM A REQUEST TO REVIEW 2008 RECALLS FOR SWAY BAR END LINKS. FRONT AND BACK ROTORS, SUN ROOF LEAKING, FRONT GAS STRUTS, PURGE VALVE, VENT CONTROL SOLENOID AND AMPLIFIER. INCLUDED A COPY OF MY REPAIR LOG AND SUMMARY OF COMPLAINTS ON CONSUMER AFFAIRS FOR 2007-15 ACADIAS. THEY RESPONDED WITHIN 36 HOURS BY HAVING TIFFANY (THE ORIGINAL CONTACT AT GMC) TELLING AGAIN ALL THEY CAN DO IS THE $2000.00 VOUCHER. SO I CAN ONLY ASSUME THEY DID NO RESEARCH AT ALL AND I'M OUT OF LUCK. I THINK GMC NEEDS TO BE HELD RESPONSIBLE FOR THEIR PRODUCTS AND CUSTOMERS AND NOT TELL ME THEY A MAN MADE PRODUCT, THEY DON'T LAST FOREVER. THANK YOU FOR YOUR TIME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918646October 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 60 MPH, THE OIL PRESSURE GAUGE NEEDLE FLUCTUATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917758October 21, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. ON SEVERAL OCCASIONS, THE SUN ROOF LEAKED AND CAUSED WATER DAMAGE TO THE CARPET AND ROOF HEADLINER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRAIN TUBES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917623October 20, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
FRONT SUNROOF LEAKS AND FILLS UP FLOORBOARDS WITH WATER. KNOWN ISSUE WITH SUNROOF DRAINS CLOGGING AND POORLY SEALED SUNROOF DESIGN. FLOORBOARDS HOLD ELECTRICAL EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917228October 18, 2016
POWER TRAIN
2008 GMC ACADIA WITH JUST OVER 30,000 MILES STARTED JERKING A COUPLE DAYS AGO WHEN GEARS WOULD CHANGE FROM FIRST TO SECOND. I TOOK IT TO MY MECHANIC TODAY AND WHAT DO YOU KNOW - I NEED A NEW TRANSMISSION. I CAN'T BELIEVE THAT GMC HAS DONE NOTHING ABOUT THIS AFTER READING ALL OF THE COMPLAINTS. A $3000 REPAIR IF I'M LUCKY. MY CAR LOOKS LIKE NEW AND IS HARDLY DRIVEN - AND THE TRANSMISSION GOES OUT?? CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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