GMC Acadia Complaints (2015)

243 consumer complaints on file.

#11244801August 18, 2019
POWER TRAIN
THE CAR DOES NOT SHIFT PROPERLY. DURING DRIVING ON SLOWING THE CAR WILL BUCK RATHER THEN SMOOTHLY CHANGE TO THE LOWER GEAR. THIS HAS BEEN AN ON GOING PROBLEM THERE WAS RE ON THE CELLENOID TO CORRECT, HOWEVER, IT IS DOING IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242511August 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT TOOK THE VEHICLE TO ARNIE BAUER BUICK GMC (5525 MILLER CIRCLE DRIVE, MATTESON, IL 60443) WHERE IT WAS DIAGNOSED THAT THE BLIND SIDE ALERT WAS DAMAGED AND NEEDED REPLACEMENT; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 5410777277. THE FAILURE MILEAGE WAS 29,386. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241625August 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
A FEW DAYS BEFORE MY GIRLFRIEND LEFT WITH THE SUV OUT OF STATE I NOTICED THE ELECTRIC DOOR LOCK (ONLY ON THE PASSENGER FRONT DOOR) WAS BACK TO MANUAL. THAN THE SAME DAY OF TRIP IT STARTED WORKING AGAIN, BUT ON HER WAY BACK SHE CALLED ME TO SAY THE LIGHT CAME ON FOR SERVICE STABILITRAK, AND TRAC. CONTROL OFF. IT WAS ALSO EFFECTING THE STEERING WHEEL MAKING IT JERK WHILE GOING OVER 60MPH ON THE HIGHWAY MAKING IT A SAFETY HAZARD. AFTER RESET JT WAS FINE, BUT VERY ALARMING TO CONTINUE TO DRIVE THIS SUV FOR YEARS TO COME KNOWING IT COULD POP UP AND SAFETY ISSUE AT ANY GIVEN TIME. THIS NEEDS TO B ADDRESSED ASAP! SOUNDS LIKE A GROUND ISSUE. SUV IS 4 YEARS OLD, AND RUST AND CORROSION FREE. MAYBE GM MADE AN ERROR WITH INTERIOR MOUNTED MODULES. ALSO THE VEHICLE WAS COMING OUT OF A SLOWING TRAFFIC AREA ON HIGHWAY AT THE TIME (CONSTRUCTION ZONE) WHEN TRING TO CATCH BACK UP TO SPEED THE VEHICLE REDUCED POWER. (LIMP MODE) THIS SEEMS TO B A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229419July 4, 2019
SEAT BELTS
PASSENGER FRONT SEAT BELT KEEPS LOCKING WITHOUT REASON.. EACH TIME MY PASSENGER MOVES IT SHORTENS UP AND LOCKS UNTIL YOU HAVE TO UNHOOK AND PULL SEAT BELT OUT TO EXTEND FOR COMFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221822June 21, 2019
STEERING
POWER STEERING PUMP BEGAN FAILING ON 2015 GMC ACADIA AT 40,000 MILES. AT LOW SPEEDS, IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL AND A 3 POINT TURN HAS BECOME A BICEPS WORKOUT. THIS IS A VERY DANGEROUS SITUATION WITH KIDS IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220336June 15, 2019
AIR BAGS, ELECTRICAL SYSTEM
SERVICE AIRBAG WARNING COMES ON WHEN DRIVER SEAT IS MOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220149June 14, 2019
POWER TRAIN, UNKNOWN OR OTHER
SINCE WE HAVE OWNED OUR VEHICLE WE HAVE HAD TO MAKE MULTIPLE REPAIRS TO THE AC. OUR TRANSMISSION HAS BEEN HAD TO BE FIXED TWICE, AND IS CURRENTLY STILL NOT WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219699June 13, 2019
STEERING
CAR HAS 40K MILES ON IT. PAST MONTH IT STARTED TO BECOME SO HARD TO TURN THE WHEEL IN PARKING LOTS AND TURNS, THAT WE WERE CONCERNED FOR SAFETY. TOLD POWER STEERING PUMP NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209235May 22, 2019
UNKNOWN OR OTHER
DROPPED OFF MY CAR AT THE GMC DEALER STILL WAITING FOR A RESPONSE AND WHAT'S GOING ON IN MY CAR WOULD NOT START HAD IT TOWED MULTIPLE LIGHTS ON THE DASHBOARD INCLUDING LOCK CAR REMOTE WOULD NOT START SEVERAL THINGS ON LIGHT INSIDE AND ALSO THE RADIO WOULD NOT TURN OFF WHEN THE CAR WAS NOT RUNNING.. DO YOU TO HAVE A RECORD ON THE BLINDSIDE SYSTEM DON'T KNOW IF THIS WOULD CAUSE ANY ELECTRICAL PROBLEMS WITH THE CAR MY TRUCK WAS IN THE SHOP LAST WEEK THEY TOLD ME IT WAS A BACK ORDER NATIONWIDE DON'T KNOW IF THIS CAUSED A PROBLEM ELECTRICAL PROBLEM OR ANY ISSUES WITH MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197286April 19, 2019
UNKNOWN OR OTHER
TIRES. THEY ARE GOODYEAR FORTERO 255/65/18. THEY ARE DRY ROTTING IN THE CENTER OF THE TIRE, THEY DO NOT HOLD AIR WELL, THERE IS ONLY 33,000 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196733April 16, 2019
STEERING
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195695April 11, 2019
STEERING
I HAVE REPEATEDLY BEEN HAVING PROBLEMS WITH MY POWER STEERING IN MY 2015 GMC ACADIA. I HAVE SPENT NEARLY $2000 HAVING TWO POWER STEERING LINES REPLACED, AS WELL AS HAVING THE POWER STEERING FLUIDS FLUSHED. NEITHER REPAIR HAS CORRECTED MY PROBLEMS. THE POWER STEERING BECOMES VERY STIFF AT LOW SPEED'S, FOR EXAMPLE IN PARKING LOTS. IN ADDITION THE STEERING IS VERY NOISY AND MAKES A WHINING NOISE AT LOW SPEEDS. MY SERVICE GARAGE INDICATED I MAY NEED A NEW POWER STEERING PUMP (ANOTHER $1500) ... MY VEHICLE ONLY HAS 70,000 MILES. I'VE SEEN MANY SIMILAR COMPLAINTS AND KNOW THAT GM HAS RECALLED SOME OTHER MODELS FOR THIS ISSUE. WHEN WILL THE 2015 ACADIA BE ADDED TO THE LIST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193720April 3, 2019
STEERING
WHILE SITTING PARKED, I STARTED THE VEHICLE. I PUT THE VEHICLE IN REVERSE, PRESSED THE ACCELERATOR AND AS I WAS BACKING UP THE POWER STEARING WENT OUT. I IMMEDIATELY STOPPED, TURNED THE VEHICLE OFF, WAITED A MOMENT, THEN STARTED THE VEHICLE BACK UP AND THE POWER STEERING PROCEEDED TO WORK AGAIN. ANOTHER TIME, MY WIFE WAS DRIVING AND THE POWER STEERING STOPPED WORKING. SHE PULLED OVER, PARKED, TURNED THE VEHICLE OFF, BACK ON, AND IT WORKED FINE ONCE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192132March 28, 2019
TIRES
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE DOT NUMBER WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185617March 10, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
IST TIME-CAR STATIONARY-STARTED CAR AND IT STARTED SHAKING-TRACTIONARY CONTROL WARNING CAME ON-TURNED CAR OFF-WAITED A FEW MINUTES AND TURNED IT ON AND IT WAS FINE -THE NEXT DAY AFTER DRIVIING 250 MILES IT HAPPENED AGAIN AFTER STOPPING FOR A TOLL BOOTH-THE CAR SHUT DOWN WITH THE SAME WARNING-AFTER TWO TRIES IT STARTED AND WE DROVE TO A CHEVROLET DEALER AND THEY REPLACED THE THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176147February 11, 2019
ELECTRICAL SYSTEM, ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175700February 8, 2019
ELECTRICAL SYSTEM
THE ACADIA HAS SIDE DETECTION SENSOR ISSUES RELATED TO POOR DESIGN AND/OR THE ELEMENTS (GM SERVICE TEAMS WORDS NOT MINE). IF THIS IS TRUE, AM I, AS THE CUSTOMER SUPPOSED TO PAY FOR THE BAD ENGINEERING DECISIONS MADE BY GM ENGINEERS? OR IF THE SENSORS FAILED DUE TO THE ELEMENTS, AM I NOT TO DRIVE MY AWD ACADIA OUTSIDE? I'M A LITTLE CONFUSED ON WHY THE RESPONSIBILITY OF THE REPAIR COST FALLS ON MY SHOULDERS WITH THE ABOVE-MENTIONED BEING THE ROOT CAUSES. JODY IN THE SERVICE DEPARTMENT PERSONALLY TOLD ME THAT THE SENSORS WOULD PROBABLY NEED TO BE REPLACED EVERY 1 TO 2 YEARS AT A COST OF $1,200 PER TIME, AND BECAUSE OF THIS PEOPLE HAVE EVENTUALLY GIVEN UP AND TRADED IN THEIR VEHICLES (I CAN'T SAY I BLAME THEM). I'VE BEEN A TRIED AND TRUE CHEVY/GMC FAN, BUT THAT KIND OF CUSTOMER CARE HAS SWAYED MY OPINION. I'VE REACHED OUT TO GM CORPORATE, BUT THEY WERE NOT HELPFUL EITHER. THE LACK OF SUPPORT ON A 3-YEAR-OLD $55,000 VEHICLE IS ASTONISHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174799February 6, 2019
STEERING
AUTO HAS 31000 MILES ON IT AND THE POWER STEERING PUMP HAS FAILED. POWER STEERING WOULD WORK INTERMITTENTLY AND SOMETIMES FAIL COMPLETELY. VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173859February 4, 2019
ELECTRICAL SYSTEM
THERE IS A DEFECT IN WHICH WATER LEAKS INSIDE THE VEHICLE AND GETS INTO THE FUSE BOX AND CAUSES ISSUES WITH THE VEHICLE IGNITION SWITCH, DAMAGE TO THE FUSES, DRAINING THE BATTERY ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153120November 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
AT JUST UNDER 1 YEAR OLD THE RACK AND PINNON WENT OUT. REPLACED UNDER WARRANTY. THEN AT JUST OVER 3 YEARS OLD IT WENT OUT AGAIN ON TOP OF THAT FOR THE LAST 9-12 MONTHS THE ENGINE WILL REV UP AND ACCELERATE ON IT'S OWN AFTER IT WILL CHUG FOR A BIT THEN THE SENSOR STABILITRAK WARNING COMES ON THEN IT WILL SAY TRACTION CONTROL OFF THEN IT WILL SAY ITS BACK ON. I HAVE ALSO HAD IT WHERE IT WILL LOOSES ENGINE POWER AND YOU CAN BARELY GET IT TO GO WHEN PUSHING THE GAS PEDAL. IT'S DONE THIS SERIES OF EVENTS ABOUT 10 TIMES. IT HAPPENS WHEN DRIVING, WHEN IN PARK, AND WHILE SITTING AT A RED LIGHT. NO RHYME OR REASON TO IT. BUT IT IS PRETTY UNSAFE WHEN A VEHICLE WILL ACCELERATE ON ITS OWN DRIVING ANYWHERE! NOT TO MENTION THAT A RACK AND PINNON SHOULD NOT GO OUT 2XS IN LESS THAN 3 YEARS LET ALONE ON A VEHICLE THAT COST 45,000+ THAT WAS PURCHASED TO ORDER BRAND NEW! THESE KIND OF COSTLY REPAIRS MIGHT I MENTION AREN'T COVERED UNDER THEIR POWER TRAIN WARRANTY, THOUGH RACK AND PINNON IS PART OF THE STEERING COMPONENT. ALSO THIS SUMMER AT LESS THAN 4 YEARS OLD THE AC QUIT WORKING SO I WENT IN 90 DEGREE TEMPS WITH A BABY AND NO AC UNTIL WE HAD A CHANCE TO RECHARGE IT WITH REFRIGERANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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