GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10731923July 3, 2015
ELECTRICAL SYSTEM
RUNNING LIGHT WAS OUT AND DISCOVERED THAT BOTH RUNNING LAMPS BULBS HAD MELTED IN THEIR SOCKETS AND ELECTRICAL WIRES BURNED AND SHORTED, THIS REQUIRED THAT BOTH LAMP UNITS BE REPLACED. POTENTIAL ELECTRICAL FIRE HAZARD. I HAD REPORTED TO THE DEALER, IN 2013 THAT THE INSIDE OF THE LAMP APPEARED SMOKY BUT THEIR REPLY WAS THAT IT WAS MOISTURE CONDENSATION. REPLACED PARTS NUMBER 22938888 & 22938889 THE VEHICLE IS ONLY DRIVEN DAYTIME, LOCALLY IN 10 MILE RADIUS, AND GARAGED ALL THE TIME. --THE REASON FOR THE LOW MILAGE. I SUSPECT THAT THE UNIT WAS CONSTRUCTED IN A MANNER THAT THE HEAT OF THE LAMP MAY NOT HAVE ADEQUATE VENTILATION TO DISSIPATE CONSEQUENTLY THERE IS A SLOW MELTING OF THE PLASTIC HOUSING, THIS IS A DESIGN FAILURE WHICH COULD LEAD TO ELECTRICAL FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731266June 30, 2015
STEERING
NOTHING SPECIFICALLY HAPPENED, BUT I'M WANTING TO MAKE A COMPLAINT REGARDING ISSUES WITH MY CAR. AT 30K MILES, I HAD A POWER STEERING LEAK IN WHICH THE PUMP WAS REPLACED UNDER WARRANTY. IN FOR SERVICING TODAY, NOW TOLD I HAVE ANOTHER LEAK, BUT THIS TIME THE GEAR ASSEMBLY NEEDS TO BE REPLACED. COST IS 1800. I HAVE DONE SOME RESEARCH ONLINE AND DISCOVERED THAT THIS IS AN ONGOING ISSUE IN WHICH THERE HAVE BEEN NUMEROUS COMPLAINTS AND IT SEEMS THAT NOTHING IS BEING DONE. SO FAR I HAVE BEEN ONE OF THE FORTINATE ONES AND HAVE NOT BEEN INJURED OR INJURED SOMEONE ELSE. I HAVE HAD ONGOING ISSUES SINCE PURCHASING MY CAR NEW. THIS IS THE ONE REPEAT ISSUE THUS FAR AND DEFINITELY MOST EXPENSIVE SO FAR. I DO NOT UNDERSTAND HOW GMC CAN PUT OUT A DEFECTIVE PART/CAR WITHOUT TAKING ANY RESPONSIBILITY. SOME OF US CAN NOT AFFORD TO KEEP BUYING CARS. I BUY A NEW CAR, FOLLOW ALL RECOMMENDED SERVICING AND IT'S STILL NOT ENOUGH. AS A CONSUMER WHAT RIGHTS DO I HAVE? FROM MY VANTAGE POINT, NONE. I DO NOT KNOW WHERE TO GO OR WHAT RIGHTS I HAVE, BUT SAW SUGGESTIONS ON THE ACADIAFORUM TO FILE COMPLAINT HERE OR AT LEAST HAVE MY VOICE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725088June 13, 2015
STEERING
THIS IS MY WIFE'S VEHICLE WHICH I RARELY DRIVE. WHILE ATTEMPTING TO MAKE A TURN AT A SLOW SPEED IN CITY DRIVING, I NOTICED THAT THE POWER STEERING WENT AWAY AND I WAS BARELY ABLE TO FORCE THE STEERING WHEEL ENOUGH TO COMPLETE THE TURN. ONCE STRAIGHT AND THE VEHICLE MOVING AT NORMAL SPEEDS THE POWER STEERING WAS WORKING FINE. IN SUBSEQUENT SLOW MOVING TURNS BOTH TO THE RIGHT AND LEFT STEERING DIFFICULTIES WERE ENCOUNTERED INTERMITTENTLY. MY WIFE STATED THAT SHE HAD ENCOUNTERED THIS TYPE OF STEERING DIFFICULTIES FOR SEVERAL MONTHS AND HAD ASK THE TECHNICIANS AT THE LOCAL GOODYEAR DEALER TO CHECK THE POWER STEERING FLUID LEVEL AT ONE OF HER OIL CHANGES. THE TECHNICIANS INFORMED HER THAT THE LEVEL WAS FULL. I RECENTLY DROVE THE VEHICLE ON A TRIP MYSELF AND NOTICED A RATTLE NEAR THE FRONT LEFT TIRE AREA AND SOME POPPING NOISES WHEN ACCELERATING FROM A COMPLETE STOP. I WILL BE TAKING THIS VEHICLE TO THE SHOP FOR A DIAGNOSIS OF WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721826May 27, 2015
STEERING
MY SON WAS DRIVING ON THE INTERSTATE WHEN THE STEERING WHEEL LOCKED. HE WAS NOT ABLE TO TURN THE STEERING WHEEL TO NEGOTIATE THE CURVE OF THE ROAD, SO HE CRASHED INTO A CONCRETE CONSTRUCTION BARRIER. THE POLICE REPORT STATED THE CAUSE OF THE ACCIDENT AS "DEFECTIVE STEERING." THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND A REPORT WAS FILED WITH GMC CORPORATE. THEIR INSPECTION OF THE VEHICLE FOUND NO DEFECT WITH THE STEERING. WHAT THIS MEANS FOR ME IS THAT MY INSURANCE AND I MUST PAY FOR ALL OF THE REPAIRS (IF THE INSURANCE COMPANY DOESN'T TOTAL THE VEHICLE). IT ALSO MEANS THAT, SINCE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, THE INCIDENT OF THE STEERING LOCKING UP COULD REOCCUR, CAUSING SERIOUS INJURIES OR FATALITIES. IN DOING RESEARCH, IT APPEARS FROM THE NUMBER OF COMPLAINTS AND THE CLASS ACTION SUIT FILED AGAINST GMC THAT THE 2010 ACADIA HAS DEFECTIVE STEERING. MILEAGE OF VEHICLE IS APPROXIMATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717104May 18, 2015
STEERING
STEERING GEAR NEEDS TO BE REPLACED. VEHICLE IS 5 YEARS OLD WITH 55.000 MILES. VEHICLE WILL NOT TURN UNLESS YOU PRESS ON THE GAS OR HAVE MOTION. CONCERNED FOR OUR SAFETY SO GETTING REPAIRED SOON AT OUR EXPENSE. $600 FOR THE PART PLUS $150 ALIGNMENT AND DEALERSHIP WANTS $1800 TOTAL. WITH THIS MANY COMPLAINTS AND THE NUMBER OF VEHICLES THAT NEED IT DONE (SEEMS TO BE ALL ACADIA'S 4-5YRS OF AGE), THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715740May 11, 2015
UNKNOWN OR OTHER
AIR CONDITIONING WENT OUT. IT NEEDS FRONT EVAPORATIVE CORE. GM IS AWARE OF THIS, IT IS ALMOST A $2,000 REPAIR AND THEY JUST IGNORE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712363April 23, 2015
STEERING, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2010 GMC ACADIA. SEVERAL MONTHS AGO I RECEIVED THE GM SPECIAL COVERAGE EXTENDED WARRANT LETTER # 14329. AT THAT TIME, I HAD ALREADY NOTICED EXTREME DIFFICULTY IN TURNING THE WHEEL AT LOW RATES OF SPEED AND BRUSHED IT OFF AS PROBABLY NEEDING POWER STEERING FLUID I ALSO NOTICED A "WHINING" NOISE ALONG WITH THIS ACTION. I BEGAN TO WORRY AS THE MATTER KEPT WORSENING AND ALREADY STILL HAD TRAUMA FROM A PRIOR ACCIDENT IN 2010 WHICH LEFT ME TO PURCHASE THIS VEHICLE IN 2011 WHICH I THOUGHT WOULD BE A MORE SAFE STABLE VEHICLE FOR ME. UPON A FEW WEEKS LATER, WHILE TRYING TO MAKE A LEFT HAND TURN MANEUVER, THE STEERING WHEEL COMPLETELY "LOCKED" UP! LUCKILY, NO ONCOMING TRAFFIC WAS IN SIGHT, OTHERWISE, I WOULD HAVE BEEN UNABLE TO GET OUT OF THE WAY AS I WAS IN THE MIDDLE OF THE HIGHWAY! I IMMEDIATELY CONTACTED THE DEALER AND EXPLAINED MY ISSUE AND NAMED THE LETTER I HAD RECEIVED A FEW MONTHS PRIOR. THUS, AN APPOINTMENT WAS SCHEDULED. I TOOK MY VEHICLE IN ON THAT SPECIFIC DAY. THE DEALER CONTACTS ME TO INFORM ME THAT THE PUMP WAS COVERED IN THE WARRANT BUT NOT THE RACK WHICH THEY SAID WAS LEAKING ON BOTH SIDES (WHICH IS THE MOST EXPENSIVE PART). MY OUT OF POCKET EXPENSE OF $1200.00 AFTER LABOR AND THE ALIGNMENT!! ALL THE PARTS OF THE POWER STEERING SYSTEM SHOULD BE PAID FOR ALL EXPENSE BY GM!! THIS IS A TREMENDOUS SAFETY ISSUE AND PEOPLES LIVES ARE AT DANGER! NO ONE HAS $1200 TO JUST DROP ON AUTO REPAIR AND I HAD TO TAKE OUT A LOAN!! WHAT IS GM WAITING FOR HUNDREDS OF DEATHS?!! THERE'S ALREADY A CLASS ACTION LAWSUIT FILED GM 4-1-13. GM NEEDS TO REIMBURSE ME AND ALL OTHERS!! GM'S CEO'S NEED TO DO A MAJOR RECALL AND TAKE CARE OF THEIR CUSTOMERS. THIS IS NO JOKE AND AN EXTREME HAZARD! I'M ALSO FILING A COMPLAINT WITH GM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705480April 13, 2015
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704140April 7, 2015
SEATS
I WAS CLEANING MY CAR AND SAW THE SEAT CUSHION LEATHER STICKING OUT. AFTER FURTHER INVESTIGATION THE SEAT CUSHION LIFTS OUT OF THE BASE. THE CAR HAS ELECTRIC SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703161April 1, 2015
ENGINE
VEHICLE IS LOW MILEAGE 62,500 MILES JUST PAST 5 YEARS BY 3 MONTHS. TIMING CHAIN STARTED MAKING NOISE FOR ABOUT A TWO WEEKS AND GET LOUDER AND CHECK ENGINE LIGHT CAME ON DUE TO MIS FIRE. VEHICLE IS DRIVEN BY MIDDLE AGE FEMALE WITH NOT EVEN A MINOR ACCIDENT IN 35 YEARS. VEHICLE WAS MAINTAINED WITH REGULAR OIL CHANGES. NO APPARENT REASON FOR THE TIMING CHAIN TO MAKE NOISE TO THE POINT OF MISFIRE. CALLED DEALER, BOB ROSS GMC IN DAYTON OHIO ON LOOP ROAD AND THEY REFUSED TO HELP OUT, CLAIMING THAT IT OUT OF WARRANTY, TOO BAD SIR. CALLED GM AND WAS TOLD SAME. WE ASKED IF THEY HAVE ANY REPORTED PROBLEM ON SAME ISSUE AND WAS TOLD NO. WELL, THEY LIED TO ME OR NOT EVEN CHECKING. I CHECKED THIS SITE AND THERE WERE THREE REPORTS OF SAME TIMING CHAIN. NEED TO HOLD DEALER AND GM TO OWN UP TO THEIR DEFECTED PARTS. NO RULE MADE THEM TO DO THAT. I AM VOTING WITH MY FEET. NEVER BUY A GM VEHICLE AGAIN !!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694249March 14, 2015
STEERING
POWER STEERING PROBLEM.GOING TO PULL INTO A PARKING SPOT AND THE POWER STEERING SEEMED TO GO. HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. DID THE SAME THING AT LATER DATES PULLING IN AND OUT OF A PARKING SPOT. AT OTHER TIMES, IT HAPPENED WHILE TRYING TO TURN ONTO A ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694247March 14, 2015
STEERING
WE BOUGHT OUR 2010 GMC ACADIA IN DECEMBER OF 2012. AT THE TIME WE NOTICED AN INTERMITTENT LOW WHINING NOISE AND BY THE TIME WE WENT FOR OUR FIRST OIL CHANGE AT A DEALERSHIP IT HAD BEGUN TO MAKE MORE NOISE WHEN TURNING TO THE LEFT SO I ASKED THE SERVICE DEPARTMENT TO CHECK INTO IT. WHEN I PICKED UP THE VEHICLE THE SAME GENTLEMAN WHO CHECKED MY CAR IN TOLD ME THE NOISE WAS BECAUSE MY OIL WAS SO LOW. I KNEW THIS WASN'T TRUE. THE NOISE GREW SLIGHTLY LOUDER AND CONSTANT, AROUND NOVEMBER 2014 WE TOOK THE VEHICLE TO ANOTHER REPAIR SHOP FOR AN OIL CHANGE AND ASKED THAT THEY CHECK OUT THE NOISE. THEIR DIAGNOSIS WAS THAT WE WOULD NEED TO REPLACE THE SWAY BAR LINKS WITHIN THE NEXT COUPLE MONTHS. FEBRUARY 14, 2015 WHILE BACKING OUT OF OUR DRIVEWAY THE NOISE WAS LOUDER THAN EVER BEFORE AND MY HUSBAND SAID IT FELT VERY UNSAFE WHEN TURNING. WE DROVE STRAIGHT TO THE AUTO REPAIR FACILITY WHO INFORMED US OF THE SWAY BAR LINKS, ASSUMING THAT WAS THE PROBLEM. AS SOON AS THE MECHANIC BEGAN TAKING THE NECESSARY COMPONENTS OFF THE STEERING SYSTEM THEY TOLD US WAY NEEDED A NEW STEERING RACK. THE MAN SAID THAT ONCE THEY REPLACED THE RACK THEY WOULD KNOW WHETHER OR NOT THE STEERING PUMP WAS OKAY, IT TURNED OUT THAT IT WAS. NOW TODAY 3/14/15, WE JUST RETURNED FROM DROPPING OUR VEHICLE OFF AT THE SAME SHOP BECAUSE THE WHINING NOISE HAS RETURNED WITHIN THE LAST 3 DAYS AND IS BECOMING INCREASINGLY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681385February 4, 2015
POWER TRAIN
WE BOUGHT OUR 2010 ACADIA CERTIFIED USED WITH 60,000. WATER PUMP WENT OUT, NAVIGATIONAL SYSTEM STOP WORKING AND I NOTICED A HESITATION IN SHIFTING FROM TIME TO TIME BUT NOT CONSISTENT. THIS ALL RIGHT AFTER PURCHASING. THE DEALERSHIP FIXED WATER PUMP AS IT WAS STILL UNDER WARRANTY. I TOOK THE VEHICLE IN FOR A RECALL NOTICE AND ASKED IF THEY COULD FIND WHAT WAS WRONG WITH THE DVD/CD PLAYER, WAS TOLD I NEEDED A NEW RADIO. I ALSO TOLD THE MECHANIC I THOUGHT SOMETHING WAS WRONG WITH THE TRANSMISSION, THAT ISSUE WAS NOT ADDRESSED AS THOUGH I HADN'T MENTIONED IT. SO I WENT ONLINE TO SEE IF I COULD FIND A WAY TO FIX THE DVD/CD PLAYER MYSELF AND THAT'S WHEN I FOUND ALL THESE OTHER ACADIA OWNERS WITH THE SAME ISSUES...SO I THOUGHT IT BEST TO GET RID OF THIS TIME BOMB BEFORE ITS TOO LATE. WENT TO TRADE IT IN ON A USED VEHICLE, SALESMEN DROVE IT, BROUGHT IT BACK AND TOLD US THEY WOULD HAVE TO TAKE 3000. OFF FOR BAD TRANSMISSION. I CONTACTED GMC ALL THEY WOULD DO WAS GIVE US 2000. TOWARD A NEW OR LEASE VEHICLE. THIS IS A DEFECT IN MANUFACTURING, ITS NOT A QUALITY PRODUCT AS WE THOUGHT WE HAD PURCHASED. THIS IS THE WAY OF THE WORLD TODAY, NO ACCOUNTABILITY, NO ETHICAL RESPONSIBILITY. ITS YOUR PROBLEM GMC, FIX IT!!! I AM LOOKING TO GET A CLASS ACTION LAWSUIT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681018February 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RPM WOULD NOT OPERATE PROPERLY AND THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIMING CHAIN WAS LOOSE AND THE CAM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681059February 3, 2015
STEERING
GMC ACADIA RECALL ON POWER STEERING PUMP. DEALER STATED THAT THE GEAR WAS NOT WORKING RIGHT. RECALL COVERED FIXING THE PUMP, REPLACING 2 BOLTS, FLUID, GEAR COVERING BUT NOT THE GEAR THAT EVERYTHING IS SUPPOSE TO PROTECT. I DON'T UNDERSTAND THIS UNLESS THE FACT IS THAT THE MOST EXPENSIVE THING IS NOT COVERED BUT THE CHEAP STUFF IS. PLEASE LOOK INTO THIS. I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE HAD THIS PROBLEM AND HAD TO PAY TO HAVE THE GEAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677127January 21, 2015
ENGINE, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, FUEL SYSTEM, GASOLINE
LETTER FROM CONGRESSMAN RIGELL ON BEHALF OF CONSTITUENT RE RECALL GENERAL MOTOR VEHICLE. *SMD THE CONSUMER STATED A YEAR AFTER THE HE PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT SERVICED. A FEW MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER INFORMED HIM, THE FUEL SYSTEM NEEDED TO BE CLEANED. AFTER THE OIL WAS CHANGED, THE TIRE LIGHT ILLUMINATED, THE AC STOPPED WORKING, THE WINDOWS WERE INOPERATIVE AND THE HOOD AND TRUNK WOULD NOT STAY UP OR DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670984January 8, 2015
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH OVER A POTHOLE, THE STEERING WHEEL WENT LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE STEERING WHEEL MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,800. THE VIN NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668029December 23, 2014
STEERING, SUSPENSION
THE STEERING RACK LEAKS AND FAILS AFTER THE POWER STEERING PUMP GOES OUT DUE TO AN INTERNAL FAILURE. THERE IS A BAD DESIGN IN THE RACK CAUSING THE CAR TO LOSE POWER AT LOW SPEEDS AND WILL CAUSE BODILY HARM IF NOT REPAIRED. GM KNOWS THERE IS A BAD DESIGN OF THIS STEERING RACK AND REFUSES TO REPAIR AT THEIR COST. THEY WILL ONLY REPLACE THE PUMP WHEN THE RACK IS THE BIGGEST COST TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664732December 16, 2014
STEERING
GM RECALLED THE POWER STEERING PUMP, BUT DIDN'T RECALL THE RACK. TWO DEALERSHIP QUOTES INDICATED THAT THE PUMP AND RACK WOULD NEED TO BE REPLACED TO FIX THE PROBLEM OF STEERING GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659610November 20, 2014
STEERING, SUSPENSION
I BOUGHT MY GMC ACADIA IN DECEMBER OF 2009. A FEW DAYS IN I NOTICED A WHIRRING SOUND IN TURNING. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NORMAL, A DESIGN FLAW WITH BRUSHES IN THE STEERING COLUMN. JUNE 20110 ENTIRE ELECTRICAL MOTHERBOARD FAILED, SIX MONTHS LATER THE WATER PUMP FAILED. BROUGHT THE CAR IN 3 TIMES FOR AIRBAG LIGHTS. I SENSOR WAS REPLACED THEN I WAS TOLD TO JUST "KEEP SOMETHING HEAVY IN THE SEAT". FOR EIGHT MONTHS ABS AND BRAKE LIGHT CHIMED WITH NOTHING WRONG. I REPORTED THAT THE AIR CONDITIONER WAS NOT COOLING ONLY TO BE TOLD IT WAS ALL GOOD, OF COURSE UNTIL THE WARRANTY WAS OUT THEN A REPAIR OF $600. NOW THAT SO CALLED DESIGN FLAW AND WHIRRING NOISE HAS TURNED INTO POWER STEERING FAILURE AN LEAK IN POWER STEERING RACK , !000 REPAIR NOT COVERED BY THE RECALL OF POWER STEERING PUMP. UNREAL. WHAT A BUNCH OF CROOKS. THE WORST PART IS THE GMC DEALERS PRETEND THEY KNOW NOTHING ABOUT ANY ISSUES AND ACCEPT RESPONSIBILITY FOR NOTHING ALL. I AM SURE IT IS A PROTOCOL TO DELAY AND MAJOR DIAGNOSIS UNTIL A WARRANTY IS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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