Forest River Shasta Complaints

48 consumer complaints on file.

#10758587August 22, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
AFTER RETURNING MY CAMPER FOR MANY REPAIRS WHICH INCLUDES THE BACK WINDOW POPPING OPEN WHILE IN TRANSIT.. WE GET HOME FROM CAMPING AND SEE THE EMERGENCY BACK WINDOW LEVER ARM HANGING DOWN THE BACK OF THE CAMPER SO IT POPPED OPEN DOWN THE ROAD AGAIN! WE HAD ONE MORE CAMPING TRIP SO I CLOSED THE WINDOW AND I PUT A REUSABLE VELCRO STRAP AROUND THE WINDOW LEVER TO TRY AND KEEP IT CLOSED BUT WE WENT ON THE NEXT TRIP WE STOP TO GET GAS AND THE WINDOW WAS OPEN AGAIN SO I ADDED A TOTAL OF 3 STRAPS AND IT TEMPORARILY FIXED THE WINDOW TILL WE TOOK THE CAMPER BACK TO THE DEALERSHIP FOR THE 4TH TIME...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758591August 22, 2015
UNKNOWN OR OTHER, WHEELS, SUSPENSION
WHEN I GOT MY CAMPER BACK FROM SHASTA AFTER THEY HAD THE CAMPER 79 DAYS FOR REPAIRS. I LOOKED UNDER MY CAMPER AND I FOUND THEY JUST PUT A FEW SCREWS IN THE WHEEL WELLS TO "FIX" DAMAGE FROM WHEELS BUSTING THE WHEEL WELL LOOSE FROM MY CAMPER, AND IT STILL HAS GAPS IN THE WHEEL WELLS AND EXPOSED SCREW WITH THE POINTED END POINTED TOWARDS MY TIRE ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758593August 22, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
AT TIMES THE LED LIGHTS ON THE OUTSIDE OF THE CAMPER WOULDN'T WORK OR WOULD GO IN AND OUT. SO WE CHECK THE PLUG THAT HOOKS THE CAMPER TO THE TRUCK AND ONE OF THE PRONGS WAS MISSHAPEN SO HUBBY BENT IT BACK IN PLACE IT SEEMS TO BE WORKING NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745868August 3, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE WAS NOT COMPATIBLE WITH THE MANUFACTURER REQUIREMENTS. IN ADDITION, THE WHEEL WELL WAS SPLIT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744818July 29, 2015
UNKNOWN OR OTHER
A CO2 ALARM INDICATOR WENT OFF. THE HEAT WAS ON AND APPARENTLY HAVING ITEMS IN FRONT OF VENTS ON THE FLOOR DOES NOT ALLOW FOR ENOUGH VENTILATION. IF THE CO2 DETECTOR WOULD OF NOT GONE OFF WE COULD OF BEEN POISONED. THERE IS NOT A STICKER INDICATING NOT TO PLACE ITEMS NEAR THE VENT THAT DISTRIBUTES THE HEAT. SEEMS LIKE A LOGICAL CONSUMER WARNING. ALSO WE WERE SURPRISED THAT THIS WOULD MAKE CO2 BUILD UP. ....UPDATED 09/03/15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735477July 21, 2015
SUSPENSION, WHEELS
THIS IS FOR A 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE 19 FOOT TRAVEL TRAILER, PRODUCTION # 1301. I BELIEVE THE OEM LEAF SUSPENSION SYSTEM AND PASSENGER TIRES ARE UNSAFE AND WILL LEAD TO A SERIOUS ACCIDENT, INJURY, OR DEATH. THE WHEEL WELL CLEARANCE IS NOT SUFFICIENT FOR THE OEM TIRES AND LEAF SUSPENSION SYSTEM ON THE TRAILER. ALSO, THE OEM TIRES ARE COKER WHITEWALL PASSENGER VEHICLE TIRES. I BELIEVE TRAVEL TRAILERS MUST BE MANUFACTURED WITH OEM TRAILER/CARGO TIRES WHICH HAVE STIFFER SIDEWALLS. I WAS UNAWARE OF THESE CONCERNS UNTIL AN ONLINE FORUM RECOMMENDED I CHECK MY TRAILER. I HAD RECENTLY COMPLETED AN APPROXIMATELY 1,000 MILE ROUND TRIP AND WHEN I CHECKED MY TRAILER UPON RETURN, I FOUND THE TIRES HAD BEEN RUBBING THE WHEEL WELLS BOTH ON TOP OF THE TIRES AND ON THE INSIDE OF THE TIRES. THE LEFT TIRE HAS ALREADY EXHIBITED TROUBLING SIDEWALL WEAR ON THE INSIDE OF THE TIRE.. THERE IS LESS THAN 2 INCHES OF CLEARANCE BETWEEN TOP OF TIRES AND WHEEL WELL AND LESS THAN 1 INCH CLEARANCE BETWEEN INSIDE OF TIRES AND WHEEL WELL. FOREST RIVER SHASTA HAS A WARRANTY REPAIR WHICH REPLACES THE REAR LEAF SPRING SHACKLES WITH ONES THAT ARE LONGER BUT THIS ONLY INCREASES THE ABOVE TIRE CLEARANCE BY ANOTHER INCH. THIS DOES NOTHING TO ADDRESS THE INSIDE CLEARANCE OF THE TIRE TO THE WHEEL WELL. WITH THE OEM SUSPENSION SYSTEM, THE TRAILER EXHIBITS EXCESSIVE SWAY EVEN WITH AN AFTERMARKET PROFESSIONALLY INSTALLED CURT ANTI-SWAY KIT. I FEAR THE WARRANTY INSTALLED LONGER LEAF SPRING SHACKLES COUPLED WITH THE COKER PASSENGER TIRES WILL ONLY AGGRAVATE THE EXCESSIVE SWAY ISSUE. TO MY KNOWLEDGE, FOREST RIVER SHASTA HAS NOT ISSUED A SAFETY RECALL FOR THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734026July 14, 2015
SUSPENSION, WHEELS
INSPECTION REVEALED TIRES IMPACTING INSIDE FENDER WELLS ON THIS TRAVEL TRAILER. UNDER RATED SPRINGS ALLOW TIRES TO RUB INSIDE FENDERS CREATING SAFETY HAZARD. UPDATED 10/06/15*LJ THE VEHICLE WAS REPAIRED AT THE OWNER'S UPDATED 12/21/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734064July 14, 2015
TIRES
TL* THE CONTACT OWNS A 2013 FOREST RIVER SHASTA EQUIPPED WITH TOWMASTER TIRES, SIZE: 225/75R15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER AND THE REAR DRIVER AND PASSENGER SIDE TIRES BLEW OUT. THE TIRES WERE ORIGINAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE REPLACED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,500. UPDATED 09/09/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723375June 4, 2015
TIRES
TL* THE CONTACT OWNS A 2013 FOREST RIVER SHASTA RECREATIONAL TRAILER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE ST235/80R16. WHILE DRIVING APPROXIMATELY 65 MPH ON A ROAD TRIP, ONE TIRE BLEW OUT IN FLORIDA AND ANOTHER TIRE BLEW OUT IN OHIO. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE TIRES WERE REPLACED. THE RV MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722308May 29, 2015
STRUCTURE:BODY, SUSPENSION, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE WHILE DRIVING AT APPROXIMATELY 50 MPH, THE RV WAS BOUNCING WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT THE WHEEL WELL WAS FRACTURED. IN ADDITION, THE CONTACT STATED THAT THE ROOF OF THE RV WAS LEAKING. THE CONTACT ALSO STATED THAT THE EMERGENCY EXIT WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722087May 28, 2015
UNKNOWN OR OTHER
TIRE COMPLAINT. 2015 FOREST RIVER SHASTA AIRFLYTE REISSUE WAS SOLD TO ME WITH PASSENGER TIRES. MULTIPLE ENGINEERS HAVE NOTIFIED ME THAT THESE TIRES ARE DANGEROUS AND SHOULD NOT BE USED. THE TRAILER SHOULD HAVE BEEN EQUIPPED WITH TRAILER TIRES, NOT PASSENGER TIRES. THE MANUFACTURER WAS NOTIFIED OF THIS BY AN AUTHORIZED SERVICE CENTER. THEY'VE NOT ACCEPTED ANY RESPONSIBILITY FOR SUBSTITUTING THE APPROPRIATE TIRES. THE COACH HAS BEEN DESIGNATED UNSAFE FOR USE BY MULTIPLE ENGINEERS WHO SPECIALIZE IN ROAD SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721913May 28, 2015
WHEELS
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA. THE CONTACT STATED THAT THE CAMPER WAS EQUIPPED WITH PASSENGER TIRES INSTEAD OF TRAILER TIRES. THE WEIGHT OF THE EQUIPMENT PLACED ON THE CAMPER BROUGHT THE CAMPER VERY CLOSE TO THE TIRES, WHICH MADE IT DIFFICULT TO MANEUVER. THE TRAILER WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE...UPDATED 07/08/15*BF UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721743May 27, 2015
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLYTE. WHILE PULLING THE TRAILER AT APPROXIMATELY 50 MPH, THE TRAILER SWAYED LEFT, RIGHT, AND BOUNCED UP AND DOWN. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE TRAILER WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721784May 27, 2015
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2015 FOREST RIVER SHASTA AIR FLIGHT. THE CONTACT OBSERVED THAT THE SUSPENSION OF THE VEHICLE WAS LOW. AS A RESULT, THE VEHICLE WAS LESS THAN ONE INCH FROM BOTH OF THE SIDE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REACHED OUT TO THE FOR MANUFACTURER FOR GUIDANCE. THE MANUFACTURER STATED THAT THE SOLUTION FOR THIS FAILURE WAS TO PLACE BANANA SHAPED SHACKLES TO ADD CLEARANCE SPACE FROM THE TIRES AND WHEEL WELL. THE VEHICLE WAS REPAIRED; HOWEVER, THE REMEDY PROPOSED BY THE MANUFACTURER DID NOT SUFFICE TO DETER THE ISSUE. AFTER THE CONTACT RECEIVED THE VEHICLE BACK, SHE TEST DROVE IT FOR FOUR HOURS AND NOTICED THAT THE TIRES STILL SCRAPED ALONG THE WHEEL WELLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO NOTED THAT THE CAMPER WAS ONLY EQUIPPED WITH ONE AXLE AND THE MANUFACTURER FACTORY EQUIPPED PASSENGER TIRES ON THE VEHICLE AND NOT THE STANDARD TRAILER TIRES. THE CONTACT ALSO NOTED THAT THE LEAF SPRING WAS FLAT AND ALREADY SHOWED SIGNS OF CORROSION. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721793May 27, 2015
WHEELS
I HAVE A SHASTA AIRFLYTE REISSUE. THE MANUFACTURE PUT PASSENGER TIRES ON IT P225/75R15. THEY ARE TO HAVE 35 PSI. THE STICKER SAYS GVW IS 3635 LBS. EACH TIRE SAYS MAX LOAD 1874 LBS. THE WHEELS SAY MAX LOAD EACH 1820 LBS. IT IS MY UNDERSTANDING THAT IT IS NOT SAFE TO RUN PASSENGER TIRES ON AN ENCLOSED TRAILER, CAMPER. A TRAILER NEEDS TIRES WITH A STRONGER SIDE WALL AND BE ABLE TO INFLATE TO 65 PSI. I ALSO UNDERSTAND THAT THE TIRES AND WHEELS SHOULD BE RATED AT 20% MORE THAN GVW. THE WHEELS ARE ALSO OFFSET TO WHERE THE INSIDE CLEARANCE IN THE WHEEL WELL IS ONLY ABOUT 1". A TRAILER WHEEL SHOULD BE CENTERED ON THE HUB, NOT OFFSET. THE WHEELS SHOULD BE ABLE TO ACCOMADATE A TRAILER TIRE AND 65 PSI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721800May 27, 2015
SUSPENSION
I HAVE A SHASTA AIRFLYTE REISSUE AND WHEN RECEIVING IT FROM THE DEALER AND TOWING IT HOME, I FOUND THAT THE TIRES HAD RUBBED THE WHEEL WELL. THERE WAS ONLY ABOUT AN INCH OF CLEARANCE AT THE TOP AND ONLY ABOUT 1/2 INCH ON THE INSIDE WALL OF THE WHEEL WELL. THE DRIVER SIDE, OR ROAD SIDE IS CLOSER THAN THE PASSENGER SIDE?? SHASTA, THRU THE DEALER, PUT A BANANA SHACKLE ON TO RAISE THE CLEARANCE. I STILL ONLY HAVE 1 3/4" ON DRIVER SIDE, AND 2 1/4" ON PASSENGER SIDE, AND ABOUT 1" ON THE INSIDE WALL. THE PROBLEM SEEMS THAT THE SPRINGS ARE CHEAP, FROM CHINA, AND FLAT. ADDING A SHACKLE DOESN'T SOLVE THE PROBLEM, JUST MAKES MORE SWAY. THE WHEELS ARE OFFSET MAKING THE TIRES COME CLOSER TO THE INSIDE WALL, AND THE TIRES AND WHEELS ARE FOR PASSENGER CARS, WHICH ARE NOT SAFE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717124May 18, 2015
UNKNOWN OR OTHER
COKE TIRE - THIS IS A NEW FOREST RIVER SHASTA AIRFLYTE TRAVEL TRAILER WHICH HAS WHITEWALL COKER PASSENGER TIRES ON IT. I BELIEVE THIS IS THE MANUFACTURE LINK HTTPS://WWW.COKERTIRE.COM/P225-75R15-COKER-CLASSIC-2-3-4-WHITEWALL.HTML THE TIRES WERE PROVIDED BY SHASTA AS A STOCK OPTION. THE TIRES HAVE INADEQUATE CLEARANCE AND AS A RESULT ARE RUBBING INSIDE THE WHEEL WELL BOTHER LATERALLY AND VERTICALLY. I NOTIFIED MY DEALER AND WARRANTY WORK WAS COMPLETED ON MY SUSPENSION TO IMPROVE CLEARANCE.* NOTHING HAS BEEN DONE IN REGARDS TO THE TIRES. THIS IS A SERIOUS SAFETY CONCERN. VISIBLE RUBBING IN IS THE TOP OF THE WHEEL WELL. TIRE SIZE = ST225/75R15D DESIGNED FOR PASSENGER CARS. THE STICKERS ON THE SIDE OF MY CAMPER INFORMS ME TO INFLATE THE COKER TIRE TO 35 PSI AND TIRE ITSELF INDICATES 35PSI MAXIMUM INFLATION. (I KNOW OF FOLKS IN THE SHASTA CAMPER CLUB WITH A DIFFERENT STICKER OF 65PSI. THEIR CAMPERS WERE MANUFACTURED BEFORE MINE. THEY HAVE NOT BEEN NOTIFIED TO CHANGE THE PSI. WE HAVE NO IDEA WHO HAS THE CORRECT INFORMATION AS THE COMPANY IS NOT OPENLY COMMUNICATING. POTENTIALLY WE ARE BOTH WRONG.) I CONSIDER THIS SITUATION TO BE A SERIOUS SAFETY CONCERN WHICH FOREST RIVER IS NOT TAKING SERIOUSLY. THERE WILL BE A TOTAL OF 1,941 UNITS BUILT AND THEY WILL ALL HAVE THE SAME 'STOCK' WHITEWALL TIRES. I AM CONCERNED THAT THE RUBBING CAN CAUSE A BLOWOUT AT HIGHWAY SPEEDS. *SHASTA (FR SUBSIDIARY) IMPLEMENTED A WARRANTY (SHACKLE ATTACHMENT TO SPRING) TO MY CAMPER INDICATING THAT IT WOULD HELP WITH THE CLEARANCE BUT I DO NOT SEE A DIFFERENCE. WITH THIS TIRE IN PLACE, I HAVE ABOUT A ~2' TIRE CLEARANCE AND RUBBING OF TIRES CONTINUES TO BE A CONCERN. THE LEAF SPRINGS CONTINUE TO APPEAR TO BE FLATTENED WITH LESS THAN 200 MILES ON THE COACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717213May 18, 2015
STRUCTURE:BODY
SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE - REAR GLASS FOR EMERGENCY EXIT WINDOW FELL OUT. FORTUNATELY THE VEHICLE WAS NOT IN MOTION ON PUBLIC ROAD AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717217May 18, 2015
WHEELS
SHASTA MODEL 2015 AIRFLYTE 16 RE-ISSUE INADEQUATE LOAD CARRYING CAPACITY FOR DRY WEIGHT. VEHICLE SUSPENSION (LEAF SPRINGS) NOT ENGINEERED TO CARRY THE LOAD. THIS TRAVEL TRAILER WAS ONLY PULLED FROM THE SELLING DEALER IN JACKSONVILLE, FL TO MY HOUSE APPROXIMATELY 350 MILES AWAY. TIRE TREAD MARKS WERE NOTED ON THE UPPER INSIDE OF THE WHEEL WELLS WHERE THERE HAD BEEN OBVIOUS CONTACT DURING NORMAL (UNLOADED / AS DELIVERED WEIGHT) TRANSPORT ON WELL MAINTAINED ROADS. SHASTA (MANUFACTURER) AT FIRST DID NOT EVEN ACKNOWLEDGE THE PROBLEM SO I REPLACED SPRINGS AT MY OWN EXPENSE. THERE HAS NEVER BEEN ANY FORMAL RECALL TYPE INFORMATION ISSUED BY SHASTA NOTIFYING ME OF THIS ISSUE BUT THERE IS A "RUMOR" THEY HAVE A FIX IN THE FORM OF LONGER SHACKLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717214May 18, 2015
SUSPENSION, WHEELS
I AM WRITING THIS AS A OWNER OF A 2015 SHASTA AIRFLITE. SINCE TAKING DELIVERY OF THE TRAILER IN NOVEMBER OF 2014 THERE HAS HAD CONTINUOUS SWAYING WHILE TOWING. I HAVE FOUND THAT FOREST RIVER HAS INSTALLED COKER BRAND PASSENGER TIRES 225R/15. THERE IS LESS THAN ONE INCH OF CLEARANCE BETWEEN THE TOP OF THE TIRES AND THE WHEEL WELL. THIS IS CAUSING RUBBING OF TIRES TO THE WHEEL WELLS. THE LEAF SPRINGS ARE NOT ADEQUATE FOR THE WEIGHT THE TRAILER. THESE SPRINGS ARE SHOWING SIGNS OF FLATTENING. ALSO THE TIRES WEIGHT RATING IS MUCH LESS THAN THE 3750# GVW. THANK YOU FOR LOOKING INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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