Ford Mustang Complaints (1999)

272 consumer complaints on file.

#883928March 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AXLE ASSEMBLY
TRACTION CONTROL HAD TO BE REPLACED. ALSO, AXLE WAS DEFECTIVE, IT SHUT DOWN, CAUSING VEHICLE TO LOSE ALL POWER. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742893March 22, 2001
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:ROOF AND PILLARS, UNKNOWN OR OTHER
FORD MUSTANG CONV. 1999 3.8 LITER ENGINE. REPORTED ENGINE PROBLEMS/ACCELERATION PROBS 3 TIMES TO DEALERSHIPS ( ONE TIME TO ANOTHER DEALERSHIP OUTSIDE FORD JURISDICTION THAT NOTICED EXCESSIVE GASKET LEAKAGE) BEFORE 12,000 MILES. FINALLY, AFTER NOT BEING ABLE TO FIND PROBLEM ALL DEALERSHIP VISITS, FINALLY REPLACED W/ REFURBISHED ENGINE DEMONSTRATING SAME PROBLEM AT 31207 MILES APPROXIMATELY. (PLEASE NOTE- IT APPEARS AS THOUGH DEALERSHIP ON TWO OCCASIONS TRIED TO CHANGE THE PROBLEMS I NOTATED TO THE DEALERSHIP WHEN I TOLD THE REPRESENTATIVE MY COMPLAINTS. GAVE ME BACK INVOICE TWO TIMES WITH MODIFICATIONS THAT WERE NOT ORIGINAL COMPLAINT! ON THE SECOND TIME- TRACKED DOWN THE MANAGER AND COMPLAINED DIRECTLY AND ASKED WHY THE DEALERSHIP HAD DONE THIS. HE HAD NO ANSWER FOR THIS EMPLOYEES ACTION.) THE ONLY DIFFERENCE WITH THE NEW REFURBISHED ENGINE IS THAT THERE IS NO BURNING SMELL AND THE ENGINE UNEXPECTEDLY VIBRATES SO VIOLENTLY THAT THE WHOLE CAR SHAKES AND GEARSHIFT VIBRATES TO AND FRO VIOLENTLY- THE INITIAL ACCELERATION COMPLAINT REMAINS. THE VIOLENT ENGINE SHAKING DOES NOT HAPPEN ALL THE TIME. THIS NEW ENGINE HAS BEEN INSTALLED ONLY 3 DAYS. TRANSMISSION/ CLUTCH ASSEMBLY- GASKET REPLACEMENT (EXCESSIVE BURNING SMELL IN VEHICLE). NO COATING UNDER VEHICLE TO PROTECT INTERIOR COMPONENTS- DEALERSHIP FIXED. INSIDE OF WINDSHIELD CRACKED/ CHIPPED INTERNALLY- NO APPARENT REASON. VEHICLE IS GARAGE KEPT. BRAKE ASSEMBLY REPLACED PER RECALL. INTERIOR DASHBOARD LOSES COLOR- REPLACED TWO TIMES. CONVERTIBLE TOP APPARATUS-EXCESSIVE RUST- NEEDS REPLACEMENT. CD PLAYER STOPPED WORKING SINCE 20,000 MILES BUT HAD REPLACED DUE TO TIME CONSTRAINTS AT 30,000 MILES. CONVERTIBLE ROOF GASKET- REPLACED DUE TO DEFECT. THERE ARE OTHER PROBLEMS BUT I AM SICK OF TYPING. THIS IS ABSOLUTELY THE WORST FORD PRODUCT I HAVE EVER PURCHASED. NOT ONLY THAT, BUT THE DELRAY LINCOLN/MERCURY REPAIR DEPARTMENT APPEARS CORRUPT. I WONDER IF THEY HAVE TO PAY FOR THE REPAIRS AND WHAT THEIR INCENTIVES ARE FOR LY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883865March 22, 2001
AIR BAGS:FRONTAL
VEHICLE WAS AT A STOP LIGHTAND WAS REARENDED BY ANOTHER VEHICLE AT 45 MPH, PUSHED INTO VEHICLE IN FRONT. UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#741927March 5, 2001
SEATS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881720February 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS BEEN SLIPPING INTERMITTENTLY. RPM'S WILL NOT GO DOWN IMMEDIATLY AFTER IT SHIFTS TO HIGHER GEAR. CALLED DEALER, AND WAS TOLD UNLESS THEY COULD REPRODUCE THIS NOTHING WOULD BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741329February 22, 2001
TIRES
THE KUHMO ECSTA SUPRA 712 WAS A REPLACEMENT SET OF TIRES ON MY L999 MUSTANG GT CONVERTIBLE. THE TIRE IS DESIGNED TO DISPLACE WATER THROUGH A LARGE, LATERAL CENTER CHANNEL. FROM READING DESCRIPTIONS OF THE TIRE, THIS TIRE DESIGN IS INTENDED TO PROVIDE A HIGH LEVEL OF HYDROPLANING RESISTANCE. AS AN AUTOMOTIVE ASSOCIATION EXECUTIVE DIRECTOR WITH MANY, MANY YEARS OF OPERATING HIGH PERFORMANCE VEHICLES, I AM TRULY CONCERNED ABOUT THIS PARTICULAR DESIGN. THE TIRE SEEMS TO HAVE SIGNIFCANT LATERAL GRIPPING CAPABILITY BOTH IN WET AND DRY CONDITIONS. HOWEVER, THE DEEP, LATERAL CENTER CHANNEL SEEMS TO MAKE THIS TIRE UNSAFE FOR ANYTHING OTHER THAN A PERFECTLY SMOOTH HIGHWAY. THIS GROOVE "GRABS" ANY PERFECTIONS IN THE ROADWAY THAT ARE PARALLEL TO THE ACTUAL ROAD SURFACE AND WILL ACTUALLY "SNATCH" THE STEERING WHEEL FROM THE GRIP OF THE DRIVER. ANYTHING IN THE ROADWAY SUCH AS "OVERPAVINGS" WHICH CREATE PARALLEL RIDGES, HEAVY TRUCK TRAFFIC LANE DEPRESSIONS IN THE ROAD SURFACE WILL DO LIKEWISE. WHILE NOT A DESIGN ENGINEER, IT APPEARS THAT THIS GROOVE DOWN THE CENTER MIMICS A TRAIN WHEEL ON THE TRACK. THE TRAIN CAN ONLY FOLLOW THE TRACK DUE TO THE TRACK INSELF BEING INSERTED INTO THE TRAIN WHEEL. ANY IMPERFECTION IN THE ROADWAY THAT IS PARALLEL TO THE DIRECTION OF THE HIGHWAY AND THE ROTATION OF THE TIRE CREATES A REMARKABLY SIMILAR SENSATION. WHILE I HAVE NOT HAD AN ACCIDENT, I HAVE NEARLY LOST CONTROL OF THE VEHICLE ON FOUR OCCASIONS WHEN THE GROOVE "GRIPPED" ANY OF THE AFOREMENTIONED ROAD IMPERFECTIONS. I AM 53 YEARS OLD, A GRADUATE OF NUMEROUS DECISION DRIVING AND PERFORMANCE DRIVING SCHOOLS AND AM NOT AN AMATEUR IN THE REALM OF VEHICLE OPERATIONS AND DYNAMICS. IN ALL CANDOR, THESE TIRES ARE SCARY AND I WILL NOT LET MY TEEN DAUGHTER DRIVE THE CAR WITH THE NEW TIRES.*AK (TIRESIZE: 245/45Z/17)( DOT NUMBER: TIRE SIZE: 245/45Z/17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559668February 14, 2001
TIRES
CONSUMER BELIEVES THE ORIGINAL TIRES ON THE VEHICLE (NO MAKE/MODEL PROVIDED) SLIDE MORE THAN THEY SHOULD IN THE RAIN, THE CONSUMER HAS TRIED TO STOP AT AN INTERSECTION AND SLID INTO THE MIDDLE BEFORE STOPPING DUE TO THE TIRES POOR PERFORMANCE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559589February 12, 2001
PARKING BRAKE:CONVENTIONAL
PRIOR TO RECALL 00V349, VEHICLE'S PARKING BRAKE FAILED CAUSING IT TO ROLL OUT OF A PARKED POSITION AND SUSTAIN MINOR DAMAGE, CONSUMER IS REQUESTING THAT FORD ACCEPTS RESPONSIBILITY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740681February 9, 2001
POWER TRAIN:CLUTCH ASSEMBLY
PREMATURE WEAR ON CLUTCH PLATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880028February 7, 2001
SEATS
CONSUMER WAS DRIVING AT 10 MPH AND WAS REAR ENDED BY A TRUCK. CONSUMER'S/ DRIVERS SIDE SEAT BROKE, AND CAUSED CONSUMER TO INSTANTLY RECLINE BACKWARD. CONSUMER FELT THIS WAS VERY UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879789February 5, 2001
PARKING BRAKE:CONVENTIONAL
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOME AND VEHICLE WAS WARMING UP. EMERGENCY BRAKE WAS ENGAGED, AND VEHICLE ROLLED DOWN A HILL, AND HIT A TREE SEVERAL MINUTES LATER, NO ONE WAS HURT. *AK THE MANUFACTURER HAD RECALLED DEFECTIVE BRAKES BUT DECLINED TO PAY FOR CONSUMER'S BRAKE JOB. HOWEVER THE DEALER PAID FOR THE DAMAGES AFTER MAUFACTURER REFUSED RECALL # 00V349. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740283February 1, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR
I TOOK THE CAR BACK TO THE DEALERSHIP 2 DAYS AFTER PURCHASED AND ASKED FOR ANOTHER CAR THE CAR'S DOORS WERE OUT OF LINE THERE WAS PAINT MISSING THE WINDSHELD HAD A CRACK ON IT FROM THE FACTORY. I ALWAYS CHANGED MY OIL EVERY 3000 MILES AND THE GUY WOULD ASK WHY IT WAS LOW BUT, SAID IT WASN'T DANGLEOUS LOW SO I THOUGHT IT WAS NORMAL. COME TO REALIZE IT WAS USING OIL. NOW THE TOP IS LEAKING. ALL I WANTED WAS FOR THEM TO GET ME ANOTHER CAR FROM DAY 2 AND THEY SAID IT WAS MINE IT HAD ALREADY BEEN TITLED TO ME AND WOULD COST ME TO GET INTO ANOTHER CAR. THE DEALERSHIP WOULDN'T CALL ME BACK AFTER I INFORMED THEM OF THE PROBLEM AFTER A MONTH I CALLED THEM BACK AND ASKED WHEN THEY WAS GOING TO FIX MY CAR, I FELT LIKE THEY HAD SOLD IT TO ME NOW IT WAS MY PROBLEM AND IT HAS BEEN A BIG PROBLEM SINCE I GOT IT. THIS WAS THE 3RD CAR I HAD PURCHASED FROM THIS COMPANY AND THAT DIDN'T MATTER. THE HECK WITH YOU ITS YOURS IS HOW I FELT THEY WERE TELLING ME. I HAVE BEEN TRYING TO GET THEM TO DO SOMETHING FOR A YEAR AND A HALF TELLING EVERYONE I KNOW BUT, I CAN'T SEEM TO GET ANYWHERE. IF YOU KNOW SOMEONE WHO CAN HELP WITH THIS PROBLEM PLEASE CALL ME. I DON'T WANT THIS TO HAPPEN TO ANYONE ONE ELSE. I WOULDN'T WISH THIS PAIN ON ANYONE!!! THE CAR WAS SOLD TO ME NEW BUT, IT HAD ALMOST 200 MILES ON IT . THERE TWO SLIPS IN MY CAR WHERE A GIRL HAD DRIVEN IT ON 2 SEPERATE TIMES. IF ANYONE CAN HELP PLEASE CALL ME 336-681-0224. I DON'T KNOW WHERE TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559237January 30, 2001
PARKING BRAKE
PRIOR TO RECALL NOTIFICATION, WHILE VEHICLE WAS PARKED, EMERGENCY PARKING BRAKE ENGAGED, VEHICLE ROLLED DOWN AN INCLINE INTO A PARKED VEHICLE, CONSUMER RECEIVED RECALL (00V-349)DECEMBER/2000. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559235January 30, 2001
PARKING BRAKE
WITH EMERGENCY PARKING BRAKE ENGAGED, VEHICLE ROLLED DOWN DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE, OWNER RECEIVED RECALL NOTICE (00V-349) DECEMBER 27,2000, PARKING BRAKE STILL FAULTY AFTER FOUR MONTHS, NO PARTS AVAILABLE. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879312January 30, 2001
VEHICLE SPEED CONTROL:LINKAGES, STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER WAS TRYING TO MAKE A LEFT TURN AT ABOUT 10-15 MPH, AND SUDDENLY WHEEL WOULD NOT TURN. VEHICLE ACCELERATED AND RAN INTO SOME TRASH CANS, AND SOME OTHER STUFF ON SIDEWALK. CONTACTED DEALER, AND DEALER TRIED TO FIX PROBLEM BUT WITH NO SUCCESS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#559052January 19, 2001
PARKING BRAKE:CONVENTIONAL, TIRES:TREAD/BELT
PARKING BRAKE FAILED, CAUSING DAMAGE TO THE LEFT REAR PANEL, SPOILER, AND BUMPER, CONSUMER WAS NOT AWARE OF RECALL 00V349, AND PAID FOR THE REPAIRS HIMSELF, CAUSING THE TRADE IN VALUE OF THE VEHICLE TO GO DOWN. *SLC THE VEHICLES TIRE TREAD APPEARED TO BE SEPARATING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739543January 17, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WE WERE TRAVELING NORTHBOUND ON I95 NEAR THE VICINITY OF EDGEWATER, FL TO ST AUGUSTINE, FL, WHEN AN 18-WHEELER TRUCKS TIRE DEBRIS HIT UNDERNEATH MY VEHICLE. AFTER THE IMPACT, I IMMEDIATELY OPENED THE DRIVER AND PASSENGER SIDE OF OUR CAR AND A HEAVY BURNING SMELL INVADED THE INTERIOR OF MY VEHICLE. I STOPPED THE CAR AND MY DAUGHTER AND I CHECKED AROUND OUR VEHICLE AND MY FULLY-FILLED GASOLINE TANK WAS LEAKING. I CALLED 911 AND LEFT THE PERIMETER OF THE VEHICLE FOR SAFETY UNTIL THE POLICE AND THE FIRE DEPT ARRIVED. IF I HAD NOT OPENED MY WINDOWS THIS LEAK WOULD HAVE IGNITED WITH THE HOT EXHAUST PIPE AND MY DAUGHTER AND I COULD HAVE BURNED AND OUR CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878371January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND RUNNING CONSUMER WAS OUTSIDE OF CAR, WALKED DOWN DRIVEWAY TO OPEN GATE AND CONSUMER HEARD A POP, AND VEHICLE STARTED TO ROLL DOWN PARKING LOT. CONSUMER HAD TO DIVE INSIDE TO SET EMERGENCY BRAKE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#878110January 12, 2001
STRUCTURE:BODY
CONSUMER HAS NOTICED THAT INSIDE AND THE OUTSIDE OF VEHICLE WAS RUSTED, CONSUMER WAS NOT SURE WHAT HAS CAUSED RUST. BUT, VEHICLE NEEDED TO BE TOTALED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878012January 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKES ARE APPLIED PEDAL FEELS NORMAL, BUT BRAKES MAKE AN IRREGULAR SOUND, AND THEN STOPPING DISTANCE IS NOT NORMAL. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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