Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11491996November 2, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AdvanceTracService light, Hill Assist not available, Check engine light is on, Driver selection light comes on. I've taken it to the dealership and they cannot find the problem, but steering wheel and car was temporarily inoperable and turning the steering wheel was almost impossible. Suspension is off as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491835November 1, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated while reversing approximately 2 MPH, the camera image was frozen on the display. The contact stated that the failure was intermittent; however, soon became a constant failure. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490622October 24, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera wiring fails. Car was at dealer for repair in May and manufacturer or dealer has yet to address the issue. This includes third eye brake light and trunk lid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489203October 13, 2022
UNKNOWN OR OTHER
The contact owns a 2015 Ford Mustang. The contact stated that while driving, the cruise control was set to 75 mph when he heard a loud noise and started to see a light then dark gray cloud of smoke at the hood of the vehicle. The contact stated that the engine started to decelerate, and he was able to coast off the road. The contact stated upon inspecting under the hood of the vehicle, oil was scattered throughout. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487973October 5, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the back over prevention camera failed to display the rear view from the vehicle intermittently. The approximate failure mileage was 36,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487597October 3, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that while in reverse, the rear-view camera displayed a blank screen. No warning light was illuminated. The vehicle was taken to the dealer and it was confirmed that parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487234September 30, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Touchscreen is dark. Tried to reset by pressing the Radio on Button and forward button the same time, checken all harnesses and connectors. Everything fine. Apparantly the APIM module failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487333September 30, 2022
SERVICE BRAKES
The contact owned a 2015 Ford Mustang. The contact stated that while her son was driving approximately 30 MPH, as he tried to slow while following the road steering to the left, the vehicle's brakes failed. The vehicle left the roadway spun several times and crashed into a tree. The roadway surface was not dry, the contact's son said that the conditions had been misty. The driver's side door was crushed and the entire side panel to the rear wheel was crushed by the impact. The driver's side window, the rear windshield, and the passenger side window were shattered. The contact stated that additionally large branches from the tree had fallen off at impact and damaged the hood and trunk of the vehicle. The driver's side air bag and passenger side air bag, and driver's front air bag had deployed. The contact's son had sustained bruising and abrasions to the left side of his neck and forehead, he had bruising and abrasions to his shins and knees. The son also had abrasions to both his hands on the tops the hands. The contact stated that only an EMT squad had arrived and treated the son. The son had not been transported to the Emergency Room, the police were not on the scene. The vehicle had been towed to an impound lot and the contact's insurance provider declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11486088September 23, 2022
SEAT BELTS
The contact's daughter owns a 2015 Ford Mustang. The contact stated that while his daughter was driving at an unknown speed, her seatbelt was unlatched independently. The contact stated that his daughter continuously attempted to fasten the seat belt however, the seat belt locked up and she was no longer able to fasten and latch it securely. The contact stated that he attempted to fasten the seat belt himself and was successful after various attempts; however, the failure reoccurred. The vehicle was taken to an independent mechanic who informed the contact that the driver’s side seat belt mechanism needed to be replaced. The local dealer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty and that the repair would be at his expense. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485747September 21, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rearview camera turned on briefly and turned off. The contact stated that the failure had been reoccurring increasingly. The contact later received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that they could not assist as parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484775September 16, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the parts were on back order. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483628September 9, 2022
UNKNOWN OR OTHER
The contact owns a 2015 Ford Mustang. The contact stated that during inclement weather, water was leaking into the vehicle from the rear passenger’s side window causing the seat and carpet to be soaked. The contact was concerned that the moisture and condensation from the rainwater may lead to mold inside the vehicle. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483504September 8, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the contact stated that when the vehicle was shifted in reverse position, the rearview camera displayed a blank or distorted screen without warning. As a result, almost caused an accident. The vehicle was taken to the dealer where the contact was informed that the parts to do the repair were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were unavailable. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482624September 2, 2022
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Mustang. The contact stated that while operating the vehicle in rush hour traffic, the vehicle experienced total brake failure and the brake failure message had displayed. The contact had to use the parking brake to stop the vehicle while in bumper-to-bumper traffic. The contact indicated that the vehicle had been serviced by the local mechanic on multiple occasions for the same failure and the brake master cylinder and brake booster were replaced. The vehicle was also taken to the local dealer who readjusted the brake pads but the failure continued. The contact also indicated that the failure had occurred during very hot temperature days. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482014August 30, 2022
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
The contact owns a 2015 Ford Mustang. The contact stated that the rear plastic window of the convertible roof had begun to deteriorate around the imbedded defroster wire. The plastic had begun to turn white around the wire and visibility was becoming impaired. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear plastic window needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480994August 24, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated while attempting to shift into reverse the Back Over Prevention camera was inoperable. There were no warning lights illuminated; however, there was an unknown error message displayed. The contact also stated there was a trunk failure that affected the operation of the camera. The contact related the failure to NHTSA Campaign Number 22V082000 (Back Over Prevention) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477734August 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able to duplicate the failure. The dealer diagnosed that the cruise control had malfunctioned and caused the brakes to not operate as needed to deactivate the cruise control. The dealer replaced the cruise control switch; however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476598July 29, 2022
SEATS, ELECTRICAL SYSTEM
Heated and cooled seats are not sufficiently grounded, causing burnt wiring beneath passenger seat, overcurrent to blower motor. This issue applies to multiple makes and models using the Ford\Motorcraft wire harness part number WPT-928.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475592July 24, 2022
STRUCTURE:BODY
The passenger door unlatches while the vehicle is in motion. The dealer has reported that this had already been fixed, but it is still happening. It is a major safely issue that needs to be resolved. I can provide video footage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474947July 20, 2022
STEERING
The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 55 MPH, the steering wheel seized. There was no warning light illuminated. The contact depressed the brake pedal and stopped the vehicle. The contact was unable to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the electronic steering gear assembly needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The dealer advised the contact to bring the vehicle in to be repaired at her expense. The vehicle was not repaired. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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