Ford Mustang Complaints (1997)

214 consumer complaints on file.

#10057805February 11, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SELF ACTIVATED WHICH CAUSED THE VEHICLE TO SPEED UP AND AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE. *PH DURING THIS INCIDENT THE BRAKES DID NOT WORK. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS TOTALED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056810February 9, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 1997 FORD MUTANG GT WITH 106,000 MILES, AND FORD MADE IT CLEAR ABOUT A RECALL ON CRACKED PLASTIC MANIFOLDS. MY MANIFOLD IS CURRENTLY LEAKING AROUND THE PLASTIC INTAKE WHICH WAS CLEARLY ADDRESSED IN THE RECALL. I RECEIVED NO NOTIFICATION FROM FORD. I THINK FORD SHOULD REPLACE THIS AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053509January 7, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CONSUMER TOOK VEHICLE INTO BE INSPECTED, AND MECHANIC NOTICED THAT THE PLASTIC INTAKE MANIFOLD CRACKED, CAUSING FLUID TO LEAK ONTO THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052227December 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE'S INTAKE MANIFOLD HAS CRACKED. A RECALL WAS ISSUED, HOWEVER THE DEALER STATED THE PART CRACKED IN THE WRONG PLACE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051184December 27, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE MANIFOLD CRACKED, CAUSING COOLANT TO BE SPRAYED ON ENGINE. A $245 EXPENSE JUST FOR THE PLASTIC PART THAT SHOULD HAVE NEVER BEEN PUT INTO PRODUCTION, NOT TO MENTION THE SAFETY CONCERNS SHOULD THE CRACK HAD HAPPENED RAPIDLY AND STEAMED UP THE WINDSHIELD. HOWEVER, AFTER TRYING MULITPLE TIMES TO GET THE THERMOSTAT HOUSING TO QUIT LEAKING (USING RTV ON THE POORLY DESIGNED O-RING SEAL), MY SON NOTICED THE CRACK IN THE INTAKE NEXT TO ONE OF THE BOLT HOLES USED TO SECURE THE THERMOSTAT ELBOW. IT'S UNBELIEVABLE HOW SUCH A MATURE CAR COMPANY CAN PUT SUCH A DESIGN IN PRODUCTION; AND TO MAKE IT WORSE REFUSE TO VOLUNTEER TO CORRECT THEIR ERROR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049375December 7, 2003
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 1997 FORD MUSTANG GT AND ALL OF A SUDDEN THE COOLANT LIGHT TURNED ON AND THE WHOLE COCKPIT FILLED UP WITH SMOKE. UPON NOT BEING ABLE TO SEE AND THE COOLANT LIGHT TURNING ON I IMMEDIATELY HAD TO PULL OVER. AFTER TOWING THE CAR HOME I NOTICED THAT THE INTAKE MANIFOLD DEVELOPED A CRACK AND ANTI-FREEZE WAS SPRAYED EVERYWHERE. AN INTAKE MANIFOLD IS A PART THAT SHOULD LAST THE LIFE OF A CAR WITH PROPER MANUFACTURING. I DID SOME FURTHER RESEARCH AND FOUND THAT FOOD CHANGED THE MANIFOLD STYLE IN 1999 AND CHANGED TO A ALUMINUM FRONT RUNNER OF THE INTAKE MANIFOLD INSTEAD OF THE PLASTIC RESIN THAT THE ANTI-FREEZE CAN EAT THROUGH. I ALSO FOUND A TSB ABOUT IT #0222. DRIVING AT HIGHWAY SPEEDS AND THEN NOT BEING ABLE TO SEE ANYTHING IS NOT A VERY PLEASANT EXPERIENCE. ESPECIALLY NOW THAT I HAVE A VERY INCONVENIENT AND COSTLY PROBLEM THAT I FEEL FORD SHOULD HAVE TO PAY FOR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045803November 9, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CATASTROPHIC FAILURE OF PLASTIC INTAKE MANIFOLD RESULTED IN COMPLETE LOSS OF ENGINE COOLANT. COOLANT WASHING OVER HOT ENGINE CAUSE HUGE CLOULD OF STEAM WHICH OBSCURED VISION FOR MORE THAN 30 SECONDS WHILE AT 65MPH. ACCIDENT AVERTED, BUT ONLY LUCKY CONSIDERING EXTREMELY HEAVY RUSH-HOUR TRAFFIC. PLASTIC MANIFOLD IS MUSHY AND FRIABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041781October 14, 2003
POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION LOCKS IN REVERSE GEAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039526September 25, 2003
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
MANUAL TANSMISSION. NO 5TH OR REVERSE. CLUTCH/TRANMISSION MESSED UP WHILE ON INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040558September 24, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER WAS HAVING A PROBLEM WITH INTAKE MANIFOLD THAT WAS MADE OF PLASTIC. HE HAD TO HAVE IT REPLACED WITH THE RETRO FIT MANIFOLD WHICH WAS ALUMINUM AND PLASTIC. CONSUMER FOUND A RECALL ON THE INTERNET DEALING WITH INTAKE MANIFOLD, AND TOOK THE VEHICLE TO A DEALER TO HAVE IT REPAIRED, BUT FORD WOULD NOT REPAIR IT. CONSUMER SPENT OVER $600.00 FOR REPAIRS. DID NOT THINK THIS WAS FAIR SINCE FORD KNEW THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038854September 14, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CRACKED INTAKE MANIFOLD. PART ON THIS HIGH PERFORMANCE CAR IS MADE OF PLASTIC. THERE ARE NUMEROUS WEB SITES THAT STATE FORD IS AWARE AND HAS MADE REPAIRS FOR THIS IN THE PAST. THERE IS NO RECALL NOT 'PROGRAM' THAT FORD HAS FOR THIS KNOWN DEFECT. ALL WILL FAIL AT SOME TIME. A MECHANIC RECOMMENDED TO CONTACT FORD RATHER THAN PAY HIM TO REPAIR AS FORD IS AWARE OF THIS PROBLEM AND HAS PAID FOR REPAIRS IN THE PAST. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037553September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKETS BLOWN CAUSING THE UPPER RADIATOR HOSE TO SWELL AND RUB THE AIR CONDITIONING COMPRESSOR CLUTCH. THE HOLE IN THE HOSE CAUSED ALL THE COOLANT TO LEAK OUT AND CAUSING A MISFIRE IN THE ENGINE. THE HEAD GASKETS WERE BLOWN ON THREE OF THE SIX CYLINDERS. THE ENGINE IS A 3.8L V6 IN A 1997 MUSTANG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036925August 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CRACKED INTAKE MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033053August 18, 2003
STRUCTURE:BODY:TRUNK LID, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY 1997 MUSTANG HAS RUSTED THROUGH THE TRUNK FLOOR. THE FRAME BELOW IS ALSO RUSTING. THE FRAME SUPPORTS THE REAR BUMPER,WHICH PROTECTS THE GAS TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023391June 19, 2003
UNKNOWN OR OTHER
THE COLOR OF THIS MUSTANG IS WHITE. AROUND MAY OR JUNE 2000, THE PAINT BEGAN TO PEEL OFF THE ROOF OF THE CAR. ALMOST IMMEDIATELY, THE EXPOSED METAL BEGAN TO RUST. I CONSULTED THE DEALER ABOUT IT, BUT THEY WANTED TO CHARGE ME TO PAINT THE CAR, SINCE THE WARRANTY WAS EXPIRED. PRIOR TO THIS, I HAD IT LOOKED AT BY ANOTHER PARTY WHO SAID THAT FORD SHOULD PAINT IT AT NO CHARGE TO ME BECAUSE THE PAINT AND PRIMER WERE BOTH DEFECTIVE, THUS CAUSING THE PAINT TO COME OFF. I CALLED FORD MOTOR COMPANY, BUT THEY WOULDN'T HELP. THE OWNER'S MANUAL SAYS THE METAL HAS TO BE "PERFORATED" BEFORE FORD WOULD COVER THE PAINT. I FEEL THAT THEY SHOULD HAVE PAINTED THE VEHICLE WHEN THE PROBLEM WAS FIRST REPORTED. EVEN IF THEY JUST PAINTED THE ROOF AND NOT THE WHOLE VEHICLE, I WOULD HAVE BEEN SATISFIED WITH THAT. (LT). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013561March 27, 2003
SEAT BELTS:FRONT:RETRACTOR
BOTH FRONT SEAT BELTS ARE JAMMED AND WILL NOT RETRACT. I HAVE ALWAYS HAD THIS PROBLEM WITH BOTH BELTS, BUT HAVE ALWAYS MANAGED TO HAVE THEM RETRACT BACK. NOW BOTH BELTS ARE SITTING IN THE FRONT SEATS AS BOTH BELTS ARE TOO SHORT TO FASTEN WHEN DRIVING. THIS IS A HUGE PROBLEM AND IS DANGEROUS TO BOTH FRONT SEAT PASSENGERS. NLM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10010172March 8, 2003
PARKING BRAKE, ENGINE AND ENGINE COOLING:ENGINE
CAR WAS PARKED IN FIRST GEAR WITH PARKING BREAK UP. CAR WAS HIT WITH HARDLY ANY FORCE AND ROLLED BACK INTO ANOTHER VEHICLE... DID NOT KNOW THERE WAS A RECALL ON THIS UNTIL TODAY MARCH 8, 2003. ALSO NUMEROUS TIMES CAR HAS BEEN IN SHOP FOR CHECK ENGINE LIGHT...NO ONE KNOWS WHAT CAUSES IT COME ON.. SPENT $2000 SO FAR. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023484December 2, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 65 MPH THE VEHICLE STARTED OVER HEATING. CONSUMER HAD VEHICLE SERVICED BY A MECHANINC WHO INFORMED HIM THAT THE THE HEAD GASKET HAD BLOWN AND LEAKED WATER INTO THE ENGINE. THE MECHANIC ALSO INDICATED THAT THIS IS A VERY COMMON PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023291November 25, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THERE IS A STRONG FUEL SMELL IN THE CAB OF VEHICLE STATES' CONSUMER. CATALYTIC CONVERTER HAS BEEN CHANGED TWICE. PROBLEM WITH SMELL STILL EXIST. PLEASE DESCRIBE FURTHER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769592November 12, 2002
FUEL SYSTEM, OTHER:STORAGE
THIS CAR HAS A SALVAGE TITLE, WHICH I LATER FOUND WAS DUE TO A TRUNK FIRE. I BOUGHT THE CAR AND LATER FOLLOWED UP ON RESEARCH ABOUT SALVAGE TITLES FINDING OUT THAT THE GAS TANK IS IN A BAD LOCATION AND THAT MUSTANG'S WHEN HIT ON IMPACT HAVE A TENDENCY TO LEAK GASOLINE CAUSING FIRES. I ALSO HAVE PROBLEMS WITH MY LOCKS. POWER LOCK DON'T WORK, AND WHEN I OPEN THE DRIVER SIDE DOOR, I MUST KEEP THE KEY IN THE THE TURNED UNLOCK POSITION WHILE PULLING THE HANDLE UP IN ORER TO OPEN THE DOOR. I HAVE ALSO HAD PROBLEMS WITH THE CAR IN THE RAIN. GOING AT VERY LOW SPEEDS, MOST THE TIME, FROM A COMPLETE STOP, I HAVE HYDROPLANED AND HAVE DONE A 360. THE CAR IS VERY SCARY TO DRIVE IN THE RAIN. THE RIDE IS BUMPY MAKING ALL MY CD'S SCRATCH. THE CAR ALSO LETS OFF GAS WHEN THE AC IS ON, CAUSING ME TO BECOME SLEEPY. ALL IN ALL I FIND MUSTANGS TO BE VERY UNSAFE VEHICLES AND WOULD NEVER BUY ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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