Ford Mustang Complaints (2015)

439 consumer complaints on file.

#10884848July 14, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, THE LOCKS ON THE VEHICLE MALFUNCTIONED AND CAUSED THE DOORS TO LOCK ON THEIR OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883914July 11, 2016
UNKNOWN OR OTHER
AIR CONDITIONER POTENTIALLY LEAKING FREON INTO PASSENGER COMPARTMENT. WHILE DRIVING AROUND NOTICED LITE FOG/SMOKE COMING THROUGH AIR VENTS INTO PASSENGER COMPARTMENT (NOT OBSERVED THIS BEFORE AND WINDOWS WERE CLOSED). 20 MINUTES LATER AIR CONDITIONER STARTED BLOWING WARM AIR. LATER THAT WEEK FOUND OUT AIR CONDITIONER EVAPORATOR COIL HAD LEAKED RENDERING THE AIR CONDITIONING UNUSABLE. MILEAGE AT TIME OF OCCURANCE ~12,255 MILES. ALSO NOTICED A LOT OF 2015 MODEL CARS WITH SIMILAR FAILURE MODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876743June 27, 2016
PARKING BRAKE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874719June 16, 2016
ENGINE, UNKNOWN OR OTHER
PURCHASED THE CAR BRAND NEW NOV 2014. THE 1ST OCCURRENCE WAS AROUND MAY OR JUNE OF 2015 ON A CITY STREET AND I WAS SLOWING DOWN WHILE IN 6TH GEAR WITH THE CLUTCH PUSHED IN AND THEN I PULLED THE SHIFTER INTO NEUTRAL. THE RUN ACTIVE POWER CAUGHT MY EYE AND THEN THERE I ALSO SO THE THE RPM WAS ON 0. I QUESTIONED MYSELF ON THIS 1ST INCIDENT THAT MAYBE I DID SOMETHING WRONG. 2ND INCIDENT HAPPENED SOMETIME IN SEPT 2015 AND I WAS ON ANOTHER CITY STREET IN 4TH GEAR GETTING READY TO COME TO A STOP AT A RED LIGHT, WITH THE CLUTCH ALL THE WAY TO THE FLOOR I PLACED THE SHIFTER IN NEUTRAL AND I HAD A FEELING THAT THE CAR WASN'T ON ANYMORE AND LOOKED AT THE GAUGES AND SAW THAT RUN ACTIVE POWER WAS ON AGAIN AND RPM WAS ON 0. THIS TIME I KIND OF STARTED TO SUSPECT THE CAR. 3RD OCCURRENCE HAPPENED JUNE 11TH 2016 AND I WAS ON A HIGHWAY SLOWING DOWN FROM 55 OR SO AND PUSH IN THE CLUTCH TO NEUTRAL AND WHILE ROLLING IN NEUTRAL AROUND 40 TO 45 MPH I SAW THE RPM GO STRAIGHT TO 0 AND AT THIS POINT IM CONVINCED THERE NEEDS TO BE A RECALL. ALL 3 INCIDENTS I QUICKLY STARTED THE CAR BACK UP WHILE ROLLING. ALSO SINCE I'VE PURCHASED THE CAR I'VE HAD THE DISPLAY RANDOMLY SAY THAT ALL OF MY DRIVE MODES ARE UNAVAILABLE, TRACTION CONTROL UNAVAILABLE, HILL ASSIST UNAVAILABLE, AND A FEW MORE. 1ST TIME I NOTICED THAT WAS WHILE SITTING IN TRAFFIC, AND 2ND TIME WAS ON A RANDOM START UP. I BELIEVE THIS COULD BE A COMPUTER ISSUE. *TT VIN NUMBER UNAVAILABLE UPDATED 6/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865365May 17, 2016
TIRES, TIRES:SIDEWALL
ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED THAT IT MUST HAVE BEEN A SIGNIFICANT POTHOLE TO CREATE SUCH A CONDITION ON A FAIRLY NEW TIRE BUT THE PROBLEM IS THAT I NEVER RAN OVER A POTHOLE. THE WHEELS DO NOT HAVE ANY BENDS OR SCRATCHES INDICATING IT WENT THROUGH A POTHOLE THE SIZE OF WHICH NEEDED TO BE SIGNIFICANT ENOUGH TO CAUSE THE DAMAGE. THIS IS A NEW VEHICLE WITH ONLY 4,800 MILES AND FACTORY TIRES. BECAUSE THE BULGE IS AT THE SIDEWALL OF THE TIRE, THE ONLY COURSE OF CORRECTIVE ACTION IS THE REPLACE THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850935March 22, 2016
AIR BAGS, POWER TRAIN, STEERING
MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10849870March 15, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY ENGINE HAS RANDOMLY SHUT OFF THREE SEPARATE TIMES NOW. I HAVE ABOUT 12,000 MILES ON MT 2015 MUSTANG GT W/PP MANUAL TRANSMISSION. THE FIRST TIME I WAS PARKED AND IT WAS IDLING, MY FRIEND AND I BOTH WITNESSED THE IDLE DIP, THEN 3-5 SECONDS LATER THE ENGINE SHUT OFF. THE SECOND TIME (WAS MUCH MORE DANGEROUS) I WAS CHANGING LANES BECAUSE OF A CAR FAST APPROACHING FROM BEHIND, I DOWNSHIFTED FROM 3RD TO 2ND GEAR (30-40MPH), LET OUT THE CLUTCH SMOOTHLY, PRESSED THE ACCELERATOR AND THE CAR DID NOTHING, I LOOKED DOWN AND THE RPM WAS AT 0 AND "PRESS CLUTCH TO START" WAS DISPLAYED ON THE GAUGE CLUSTER SCREEN. I QUICKLY DEPRESSED CLUTCH AND RESTARTED ENGINE AND TOOK OFF TO AVOID AN ACCIDENT. THE THIRD TIME HAPPENED TODAY 3/15/2016 I WAS AGAIN AT IDLE AND THE ENGINE JUST SHUT DOWN WITHOUT ME TOUCHING ANYTHING, IT AGAIN DISPLAYED "PRESS CLUTCH TO START". I'VE READ IN FORUMS THAT MANY PEOPLE ARE HAVING THIS ISSUE INTERMITTENTLY, THIS COULD BE A SERIOUS SAFETY ISSUE THAT CAN HAVE DEADLY CONSEQUENCES. PLEASE ADDRESS THIS ISSUE CORRECTLY RATHER THAN SENDING EVERYONE HOME WITH THE "WE DIDN'T FIND ANY ISSUE" GO-TO RESPONSE. HOPEFULLY PEOPLE DON'T HAVE TO GET INJURED, OR GOD FORBID DIE, BEFORE THIS ISSUE IS TAKEN SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825992February 13, 2016
POWER TRAIN
PREVIOUS REPORTED ON THE PHONE /E-MAIL. CASE # GIVEN , N.T.S.B HAS NO RECORD, 10776652 OR 552. NEW 2015, FORD MUSTANG, V-6, 6 SPEED AUTOMATIC. WHEN GAS PEDAL IS FLOORED IN DRIVE, FIRST GEAR WILL NOT SHIFT AND HITS REV, LIMITER AND QUITS. BBB SIDED WITH FORD. ARTICLE IN CAR AND DRIVE TESTED A NEW 2015, MUSTANG V-6 6 SPEED AUTOMATIC. AUG 2015 ISSUE. NO PROBLEMS TRANSMISSION PROBLEMS. FORD MOTOR CO. STATES THIS IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825897February 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820593January 15, 2016
SERVICE BRAKES
BREMBO BRAKE KIT SQUEALS WHEN DRIVING AT SLOW SPEED COMING TO A STOP. MY CAR AS 13K MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808456December 4, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808303December 3, 2015
STEERING
AT ABOUT 2000 MILES I NOTICED THE STEERING TENDING TO PULL TO THE LEFT PREVENTING THE CAR FROM GOING STRAIGHT DOWN THE ROAD. IT APPEARS TO HAPPEN ON ANY ROAD SURFACE AND WAS INTERMITTENT. THE DEALERSHIP SUGGESTED THE MUSTANGS STEERING IS VERY SENSITIVE AND WAS RESPONDING TO ROAD CONDITIONS. THEY DEFLATED THE TIRES AS WELL AS CONDUCTING A DIAGNOSTIC. AS TIME PASSED THE CONDITION WORSENED AND DEVELOPED TO THE RIGHT AS WELL AS THE LEFT. IN ADDITION THE CAR DEVELOPED A CLUNK NOISE WHEN THE WHEELS WERE TURNED HARD LEFT OR RIGHT, ALSO INTERMITTENT. MY DEALER CHECKED IT OUT, SAW THE PULLING TO THE RIGHT AS THE TECHNICIAN ROAD WITH ME, AND COMPLETED AN ALIGNMENT. THEY WERE UNABLE TO REPRODUCE THE ISSUE BUT I EXPERIENCED IT AS I DROVE IT OFF THE LOT FOLLOWING THEIR "REPAIR." IT CONTINUES TO HAPPEN AND REQUIRES CONSISTENT ATTENTION TO ENSURE THAT WHEN THE STEERING GOES AWRY IT CAN BE CORRECTED. THE LAST REPAIR WAS 12/2 AND 12/3 AND THE CAR CONTINUES TO MANIFEST THE SAME PROBLEM. THE DEALERSHIP INSISTS THAT THERE IS NOTHING WRONG WITH THE VEHICLE THAT THEY CAN DETERMINE. I INTEND TO CALL THE FORD COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808043December 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795201November 21, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CAR IS EXPERIENCING A VIBRATION PROBLEM AT 65 TO 75 MPH, IN 6 GEAR, AND ENGINE IS AT 1750 RPM. VIBRATION IS DUPLICATED AGAIN, IN 5TH GEAR, AND ENGINE IS AT 2500 RPM. ALSO, WITH CAR IN THE STOP POSITION, CAR IN NEUTRAL, WITH CLUTCH IN OR OUT, SLOWLY REVVING THE ENGINE VIBRATION OCCURS AT 1500 TO 1750 RPMS. ALSO IF YOU QUICKLY REV THE ENGINE TO 2500 RPM AND DROP REVS SLOWLY VIBRATION REOCCURS AT 1750 TO 1500 RPM. THIS PROBLEM HAS BEEN PRESENT WITH INITIAL PURCHASE OF VEHICLE, DEALERSHIP SAID IT WAS TIRES AND DRIVE IT FOR AWHILE. THE CAR HAS SINCE BEEN IN THE DEALERSHIP 5 TIMES, REPLACED ALL 4 TIRES, FORCE ROAD BALANCED 3 TIMES, AND HAS BEEN TO SECOND FORD DEALERSHIP FOR CONFIRMING VIBRATION PROBLEM. SECOND DEALERSHIP ALSO HAD ANOTHER NEW MUSTANG EXPERIENCING SAME VIBRATION AND COULD NOT BE FIXED. FORD MOTOR COMPANY HAS DECLARED THE VIBRATION PROBLEM IS WITHIN SPECS FOR MUSTANGS AND HAS DECLARED IT "NORMAL OPERATING CHARACTERISTICS" FOR MUSTANGS. AT THIS POINT MY CASE WITH FORD HAS BEEN CLOSED. IF THIS VIBRATION PROBLEM IS OCCURRING IN 40 PERCENT OF MUSTANGS AS A PRIOR COMPLAINT HAS STATED THEN FORD MOTORS NEED TO ADDRESS IT AND NOT IGNORE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786989October 29, 2015
SERVICE BRAKES
THERE IS A HIGH PITCHED SQUEAL WHEN APPLYING THE BRAKES IN STOP AND GO TRAFFIC, OR TURNING AROUND. SEEMS TO HAPPEN MORE EARLY MORNING (DEW OR WETNESS). THIS STARTED WITH ABOUT 500 MILES ON THE CAR, AND SERVICE INDICATED THE BRAKES NEEDED BROKE IN, STILL CONTINUES WITH 4,000 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783745October 20, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V339000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782864October 16, 2015
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
INSTRUMENT GAUGES, TACHOMETER / SPEEDOMETER ARE SUBDUE NO LIGHTING DURING DAY LIGHT DRIVING. COMES AND GOES. SAFETY HAZARD DRIVER DIVERSION. ENGINE WILL OVER-SPEED AT 7,500 RPM AND QUIT TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR IN DRIVE. FORD HAS STATED THAT THE TRANSMISSION IS NORMAL. HASN'T ADDRESS THE ENGINE OVER SPEED YET. GAUGE LIGHTING HAS NOT BEEN FIX YET. FOUR TIMES TO FORD...UPDATED 10/29/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780972October 9, 2015
SERVICE BRAKES
UNDER LIGHT PRESSURE THE BRAKES SQUEAL IN A HIGH PITCH. ESPECIALLY IN STOP AND GO TRAFFIC. THEY ALSO SQUEAL WHEN BRAKING AROUND CORNERS . I SEE EXCESSIVE WEAR IN THE REAR ROTORS FOR A CAR WITH LESS THAN 3000 MILES ALSO. THE DEALERSHIP SAID IT WAS THE COMPOSITION OF THE ROTOR METAL THAT IT WAS NO WORRIES ..I WORRY . I WAS A MASTER TECH FOR 15YEARS AND THIS ISN'T CORRECT . I BOUGHT A $50G CAR SO I COULD HAVE A GOOD CAR AND WARRANTEE.. ?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780123October 6, 2015
POWER TRAIN
AS I AM TURNING ON MY VEHICHLE TO GO TO WORK LIKE NORMAL MY AUTOMATIC SHIFTER BECAME SO HARD TO MOVE INTO GEAR THAT I HAD TO USE TWO HANDS. WHEN I WAS ABLE TO SELECT THE CORRECT GEAR MY CAR KEPT ON SHAKING AND MAKING A HUGE "CLUNK" NOISE THAT YOU CAN FEEL IT BY SITTING IN THE CAR. THE "CLUNK" NOISE BECAME MORE PROMINENT WHEN SELECTING REVERSE FROM THE PARK POSITION. IF ONE SELECTS DRIVE TO REVERSE THE NOISE AND FEEL IS STILL THERE JUST NOT AS PROMINENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778330September 29, 2015
ELECTRICAL SYSTEM
THE PUSH BUTTON IGNITION SWITCH IS LOCATED DIRECTLY UNDER THE RADIO CONTROL BUTTONS. THE IGNITION BUTTON WILL SHUT THE CAR OFF WHILE IN GEAR AND IN MOTION. THIS HAPPENED WHILE I WAS IN A PARKING LOT, GOING ABOUT 5 MPH. MY HUSBAND ACCIDENTLY PUSHED THE IGNITION BUTTON INSTEAD OF THE RADIO CONTROL BUTTON AND SHUT THE CAR OFF. FORD HAS NO SOLUTION TO THIS HAZARDOUS DESIGN FLAW, AND TOLD ME THEY CAN'T RE-ENGINEER THE VEHICLE TO ELIMINATE THE RISK OF A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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